Dump - everything was broken or turned off or not working fast enough - waited for ever// March 2024

My son had ordered me and him self some chicken bites I had the lemon pepper flavor I never saw what looked like a rotten tooth after I was done eating the bites looked down and saw I don't even know it was very disgusting t ing and disturbing even though they refunded the total amount of what we paid in all courtesy and respect they should of added a gift card or a free meal at another store & w.e the manager is there gone tell me oh no it wasn't a tooth he knew personally himself he said it came from the factory I need answers cause I'm the one that consumed them chicken bites not him. read more

Wingstop - Chicken Wings Near Me - Wichita, Kansas

Several years ago I left an unfavorable review for this place because they were continually slow/behind/late. But we have been back and lately I can't believe it's the same place. It looks cleaner, the staff is courteous, the food is almost always ready when they say it will be, and the manager is making everybody happy. When things improve, I'm happy to recognize the changes and offer a recommendation. read more

They were cold and took a long time to prepare and one thing you could do on your website is show what flavor of what the wings are and what they look like so you no what your getting read more

This place is slow, and fries are never fresh. The 30 minute wait time quote isn't accurate, and they mark things as done in the app when it's not done. That inflates their app and makes more work for themselves. An hour wait is one thing, but advertising 30?! That's bull. I don't want to sit in my car for 30 extra minutes. read more

Ordered food online and waited 20 min for it, but we had a second separate order. It never came, and we waited another 45 minutes. Every time we asked about it, we kept getting dismissed. It was just a fry, and this has happened before. The first time it happened we waited, and a worker said they set orders of fries to the side, and it just got lost. We left and came back the next day for a refund. They acted like they couldn't, and a manager came out annoyed and said that she called the night manager and they processed it. We never got the refund. They just straight up lied to us, or they refunded the wrong person. read more

This location is horrendous. the 20 minutes I spent waiting for my doordash order, I watched 14 different customers (yes I kept count) come back with major complaints about their order. they got super backed up because they were taking 20-30 minutes per order, then the extra 10 minutes to fix the order because they couldn't get anything right. the employees seemed lazy, and as if they hated every person they interacted with. I would never ever recommend this location, drive the extra time to a different location. place was also just dirty as can be, dust everywhere, pop machine looked like it hasn't been cleaned in 10 years, food all over the floors. i wouldn't be surprised if there was a bug problem there with all of that being considered. Just don't. read more

I should've just gone to the wingstop located in the ghetto these guys can't cook a wing at ALL.. wing was soggy and raw inside read more

Wingstop - RAW - Chicken Wings Near Me - Wichita, Kansas

They have great people working there. I love this store.. they food is alway good and food always come out great..

This Wingstop location renewed my interest in the restaurant chain. My first Wingstop experience was at a location in Arizona approximately 3 years ago was horrible due to the food and staff, which made me not try Wingstop again until today. This location was polar opposite, the food was amazing. I recommend trying the Louisiana Voodoo fries, they were incredible. They had a ton of flavor in the front look up perfectly. As far as the wings my favorite flavors were the Spicy Korean Q and the Original Hot flavors, we are the flavors were very spicy but they both had a lot of old labor. My next order I plan to try some hotter flavors. I highly recommend this Wingstop location, you will not be disappointed. read more

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i never leave negative reviews anywhere because i work in the food industry and understand that mistakes happen, but the way they dealed with our problem was not great and i felt compelled to leave a review. the food was great, but the service was not up to par for what a paying customer should receive. we all went up individually and put in our orders, but they still ended up missing one of our five orders. when the food came out and we realized, we came and told them, and they said there was no way to bump our order to the front of the line because of THEIR mistake. we then had to wait twice the team we had already waited for something we had ordered forever ago. we then had to place a to go order and my dad was standing for three minutes waiting to order while there were three workers standing at the registers doing nothing. i always come here because the food is great, but the service has never improved. read more

They never answer the phone; hold time has been an hour; I walk in person & on hold,. they are standing around, some are playing. First time bad food; the girl who was inattentive, & didn't want to be bothered, took my order. I asked if they been busy and & she said know; so I proceeded to ask her about he hold time because I was on there for 20 to 25 mint. She gave the excuse like they all do at that location; we don't hear the ringer; I pointed out that the phone had a blinking light, may indicate some on hold; I was still on hold she looked at me sideways, took my order, I paid sat dow. and immediately she called my name. the wings were from the fry basket I seen sitting there. I didn't say anything. DO T GO TO THIS LOCATION ON TAFFT & RIDGE WICHITA KS no work ethics or customer service! read more

Wings were mid as hell. Fries soggy as FUCK.We waited 30 minutes for mid ass food and didn't even get napkins. AND we didn't get our drinks, we had to ask. Ranch was the best, i recommend the ranch! I ordered garlic parmasean wings and got BUTTER wings. would recommend going to anywhere but this shit of place. bye bye have a good day. read more

First time ever at a Wingstop. Walked in and ordered at 1:20. It was only me and 1 other guy in the place. After awhile of waiting, the other guy walked up to the counter and said he'd been waiting 30 minutes. The older gal behind the counter snapped at him "There's only two of us and we're going as fast as we can." I couldn't believe it. No apology or anything. He returned to his seat to wait and I went up to him and said I'd be fired on the spot in any restaurant I worked in if the manager heard me speak to a customer that way. He concurred. She saw me waiting and told me they dropped my wings and they should be right up. That was at 1:40. At 2:03 I had had enough waiting and asked for a refund which she promptly tried to do. She had to call someone over the phone. 43 minutes of waiting in an empty restaurant for ten wings is absolutely ridiculous. She gave me only a partial refund and I told her the total and she fixed it in a separate transaction. When she was speaking to her boss on the phone, she again made it a point to state they were moving as fast as they could. But I observed them both through all of this. They moved with no purpose whatsoever. Just casually going about the orders. My total was $23.16 for a ten wing combo with an extra ranch. I will never go back. This place is earning their rating on here and if the owner is smart, they'll take a good long look at what's going on there. read more

Food and service was excellent! Lady with reddish hair was very friendly and my food was on time! Definitely recommend!! Place looked very clean as well! read more

We had such a great experience at our recent visit. Kim and Angel both went out of their way to ensure we had an amazing lunch. It's always nice when you come across expectational customer service. Angel even went above and beyond to make sure our daughters enjoyed their time there as well. The food was amazing, made in a timely manner. The upkeep of the dining area was excellent, when the workers weren't tied up in the back they were constantly maintaining a clean and sanitized area. read more

So glad you came to Wichita, KS. I was missing this Dallas Texas fix! This place offers a cool fast-food atmosphere in a small space. Lots of flavor options to pick from. If you like blue cheese dressing, you'll love the garlicy blue cheese dip for the wings. I love it so much I get extra for my french fries, which are also the best! It's a must try if you haven't yet tried it out. read more

Food, good! service Not good, 10 mins at the desk without any help! Food took about 40mins plus. Third time its happened at this location

Enjoy the wings at this place. They have pretty good fries as well. First time seemed to have some delay issues. The past two times no issues. read more

We ordered on the App where it said Ready in 25-30 minutes. We head there when it says Ready in 5-7 minutes. We get there when it says Ready They ask the name of the order, when we tell them, they said they are just now working on the order. So when it's says "Ready" and "Complete" it means "Just now getting started"? We sit down to wait and every 10 minutes a customer comes in. To each customer they say it'll be 30 minutes. Which is a lie, they meant it'll get started working on in 30 minutes to an hour. We get our food and cups for drinks and their Drink machine has each of its flavors messed up, again. We start eating our food and everything is cold. If I could give a negative 5+ star I would. read more

If I could give this location a negative star, I would. Three times now I have ordered food to be delivered and when I get it it's missing fries. When I call they tell me I can come get them. The whole point of ordering food is so I don't have to get them. Worst customer service I have seen at a Wingstop. DO BETTER! read more

Just don't go here... the staff is extremely rude, slow, and very clearly all high while they're working.

dirty as heck, slow and bad service, food was so mid I got MILD wings. how do you mess up mild buffalo wings. i ordered all my food and i still didn't get my food after waiting 20 minutes. and i just seen a worker using his phone and still continue to touch bowls with our food. disgusting. read more

More often than not your order will be incorrect. They're always unprofessional. Red eyed, playing trap music. 2nd time in 3 times they've got my order wrong. Do better. read more

I ordered my wings online and it said it would be ready in an hour so cool we waited an hour to go pick it up. Time of pickup we were told it was another 30 minutes so we waited then we went back after 30 minutes and we were told it would be another 15 minutes. The girl who helped was rude and annoyed that I asked how much longer like girl what ? Never again lol read more

Wanted to try this place, and was excited for the 20 wings and a side deal. It took 45 minutes for my order to come out, and they forgot half of it. The wings were good (hence the two star review instead of one), but overall very disappointed. read more

Wingstop - Hot and mango habanero - Chicken Wings Near Me - Wichita, Kansas

This Wingstop used to be amazing. However, over time they have gotten worse and give horrible incompetent service. On the phone now w/ a manager and still nothing has been resolved. Ray said they will compensate me for 3 wings when I paid for 15. These people are stupid, and should be closed. I pray the Amidon location is much better! read more

Ordered over the phone. Got mango habanero and louisiana rub. The fries were soggy, yet somehow undercooked. The wings themselves were small. We go there all the time and get the same thing. The Louisiana rub is a dry rub. What they gave us was tossed in sauce. We assumed they gave us the wrong flavor and asked for it to be remade. All the cooks in the back said they "don't have any dry rubs." That's interesting because even the wingstop website says louisiana RUB is a dry rub. Its literally in the name. We asked for a refund and they complied, but said it would take 7-10 business days and have no refund receipt or confirmation number. read more

I ordered for pickup, when I got home I was missing an entire 20-piece order of wings. I called, after explaining what I ordered, what I received and when I picked it up to 3 separate people, including the manager, I was told "ok, well you can drive back up here and pick it up". I explained that after driving all the way home, I'm not willing to drive all the way back up there and would need a refund for what I'm missing. No apology, and the manager acted completely annoyed that I wanted a refund and let me know "it's going to take awhile" because he's the only one there able to refund and he's busy. Will not be ordering from here again. read more

Stopped in before work. Waited 35min. To get eight boneless wings. Employees are rude and spend more time on their phones than they do cleaning the dining area or even cooking. It's like they are there to hang out and socialize. Three people came in after me and got their order before I got mine. I went to ask what the hold up was. And I got attitude from the girl at the register. Apparently they made the wrong wings for me and had to do them all over again. But failed to inform me of this. I had to ask. And then get attitude. Nope! Never again will I go here. read more

Unfortunately what actually goes on at the store doesn't reflect on their app. The countdown timer stated they were done. Come to find out it was a 10 minute additional wait. That cost them a star. read more

The wings are amazing , as well as the fries, personal favorite has to be the lemon pepper as they are the best wings I have ever had and their prices are fairly prices. The customer service they have is one of the best I've encountered. This is a place you definitely need to try. read more

My son and I went in to eat and we were told it would be an hour wait. There was no one in the place. Too many online orders! The last visit we also had to wait a long time but Not an hour! read more

I was in tonight for a later meal, about 9:30. With that said I wasn't expecting anything great and they still failed to meet even that low expectation. While ordering I could hear the 3 boys in the kitchen dropping the f bomb multiple times in reference to a female coworker along with sh** and GD several times. If your design is an open kitchen hiring little boys who don't know how to behave in public may not be a good decision. The girl who took my order was pleasant enough. Only 2 other people in the place and when I finished ordering she told me food would take 18 minutes. These are fried wings, 5 minutes tops in the oil, 20 seconds to sauce and done. Wings were small and not meaty at all. Sauces were average at best. With so many other wing options in town I will not be back. read more

This wing stop has the worst customer service. And are rude all the employs are mad and with a attitude Came in with 5 ppl and they give us 2 plate when I asked for more they gave me on more still 2 plate short I asked for the wings xtra well done and I got them raw when I told them there raw she said well I cooked them 7 min extra I was not gonna eat them raw I paid for it so my husben went and complain agine and then they cooked us some new ones but definitely not coming back read more

Id leave a zero bruh I ordered online and they charged my card 4 times for 1 order I told them and they said we didn't do that not our problem call corporate I paid your store you uneducated high school dropout refund me my money read more

Love this franchise, just not a great experience at this location on my way through town. Stopped in at 11:30 and placed my order. Cashier seemed to behave as though I was interrupting her day... there were two others customers. Placed my order, checked on it 20 minutes later to find all three people in the kitchen on their phones. They finally looked up and said my order would be right out. I watched curiously to see if they'd wash their hands before handling my food and utensils after being on their phones; they did not. Also, the sign on the front was still flipped to close and the open sign unlit when I left with my order 27 minutes later. Owner might want to stop in more often. read more

Wingstop - Storefront - Chicken Wings Near Me - Wichita, Kansas

Fake asf. Workers are snippy. Workers snorting a line with me card . Also doing tiktok dances on the grill

They do wings right here. Whether traditional or boneless, they are good and the sauces are solid. I tend to stay with the Cajun and Louisiana Rub... but occasionally dabble in the Mango Habanero. :-) Their service is generally quick here as well. So if you need to dine and dash or grab and go... this is a good choice... if you are a carnivore. read more

The fries here are pretty tasty. But the wings are average. Nothing special at all, would rather have Buffalo Wild Wings, because they have more wing flavors. But if your in the area it's a decent place to stop if your in the mood for wings read more