Golden Chick - 1705 South Webb, Wichita, KS I recently visited the Golden Chick on South Webb and went through the drive-thru for the first time. I ordered the 12-piece family meal, which was listed on the menu as $21.99. However, at checkout, the total came to around $53, which was surprising and confusing. While placing my order, I asked a few questions since it was my first visit. Unfortunately, the employee assisting me was noticeably short and unhelpful. As someone who also works in customer service, I understand how important it is to be patient and courteous with customers -- especially since we interact with many different personalities every day. On a positive note, the food itself was fresh and well-presented. The chicken tenders and biscuits were delicious, and the sauce was great. The mashed potatoes were a bit bland and the mac and cheese was average, but overall the meal was decent. That said, the experience was overshadowed by the lack of friendliness from the staff. Customer service can make or break a business, and a little kindness and attentiveness can go a long way. Because of that interaction, I don't think I'll be returning, even though the food was good. I'm sharing this feedback not to get anyone in trouble, but in hopes that management takes it as an opportunity to improve. Great food deserves great service to match. read more

Golden Chick - Family meal combination chicken tenders and bone in chickenbiscuits mashed potatoes and Mac and cheese - Fast Food Near Me - Wichita, Kansas

Poor 1-5 Great! Fries- 4 Tenders -1 they were so white! Why was the crust so white? We didn't think they were cooked but they were. However, no flavor! Fried chicken-2 maybe? Greasy and no flavor! Okra -1 over fried and hard Clean store We were shocked that we had to do our own ordering using their iPad device. We had questions that we asked out loud but zero response or help by their staff. Just stared at us with the "doe in headlights" look. We were on our own. What we ordered said it came with a roll but when we ordered, we had to add the roll for additional cost with the meal. I asked out loud that it said it comes with a roll for a set price but when we added roll it cost extra! It really never made sense to either of us. I would NEVER go back. Everything tasted the same. read more

Two piece dinner very good. Fried. One wing. One thigh. Very large pieces. delicious. Was noon meal and freshly cooked. I avoid times that are slow. Chicken strips very good. Green beans, mashed potatoes and gravy very good. Mac & cheese not the best. read more

Yes... it's good. But the breading is incredibly bland. I'll give it one more try before I totally rule it out. read more

The good -Meals came out hot,fresh and worth the wait.. Dinner was excellent!!! And customer service was much appreciated.. The manager was very friendly from the time we walked till the time we left.. The bad- disappointed we ordered spicy chicken strips, and the only thing that made it spicy was packet of spicy seasoning... not cooked on spices overall it was a good visit and we plan to go back again... read more

Golden Chick - Big & Golden Chicken Sandwich Combo - Fast Food Near Me - Wichita, Kansas

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If you like this I honestly want to know if you ever tried Popeyes or churches???? Heck even KFC is better. The chicken is dry and flavorless, the pieces are huge is which is giving mad growth hormone low quality meat. The only good thing was the rolls. Wasted my time and money and I'm sad read more

The food is very good, but Chick'n Max is better. We got a plate with 3 small-to-medium size chicken strips dusted in the spicy seasoning. It was not overly spicy and had a good flavor. This came with Cole slaw, a Hawaiian roll,and drink for $10. Our second dish was the same chicken in a sandwich with small fries. The roll was not fresh. It was $7. Prices are nice. Only Pepsi products are available and the Pepsi Zero was not working. The ambience is not as good as Chic'n Max. I expected kind of a Texan ambience since this chain is from Texas. Popular music was all over- Jamaican, current Pop, Classic Rock. When an order comes up, the front counter staff yell out your number, which was loud and annoying. The restaurant is small and all hard surfaces, so it became quite noisy. I give the food a 3-4, service a 4, and ambience a 2-3. read more

Great rolls, good chicken. Hopefully they expand throughout Wichita and maintain their quality. The chicken tends to be a little greasy/oily, but it's fried chicken. It also not heavily seasoned. The yeast rolls are sweet and delicious, even without butter. read more

Golden Chick - Interior - Fast Food Near Me - Wichita, Kansas

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Started being a customer there when it first opened everything has been fine up until a week or two ago. Ordered the big Golden Chick sandwich. I don't know what happened but it's not big anymore. Maybe it was just a one-time deal will try again hopefullY it will live up to its name of big golden chick sandwich/ read more

Long story short... food was cold, not accurate and less than what we ordered. The GM called me once and I was at work so I couldn't answer. I tried to call back many times and even left my phone number with no return call. Basically, after spending $100 on two visits that were both not good outcomes, the GM will call just to say he called and nothing will be done. I would say if you are ok with taking your chances, the go. Otherwise, go to Popeyes....WAY better! read more

Good food Service is lacking Atmosphere is cosy Overall experience was a 5 Some of the roasted chicken pieces are skimpy compared to the fried read more

First time trying Golden Chick. I got takeout. While I waited for my food, It was good to see the manager out in the dining room checking on guests and cleanliness. The chicken is not bad at all. Isn't over breaded and has enough flavor. Spicy could be spicier and could've been more crispy though. The rolls are delicious! I see why they are dubbed "world-famous". I had a chicken sandwich and tenders. Could not give 5 stars because they forgot the side that came with my order but I'm sure they will tighten the screws. I'll definitely try them again. read more

The service was bad. Younger in their 20s.... Was not interested in their work an not smile like bruh who piss in your corn flakes! Bring drama in restaurant we were trying too eat in peace n enjoy dam food. Our second order took long to be ready.. chicken wasn't too bad but would be nice to have season on other chicken .. read more

The two star review is for two reasons. The first is actually driving the reason Im writing the review. I just came from the car wash and decided to try Golden Chick. As I was waiting in the drive through I had to sit while my car was getting sprayed by their water sprinklers. Needless to say my car was covered with hard water spots and looked terrible. My windows were a mess! If I had t just paid for my car to be washed it might not have frustrated me as much. So my $6.00 sandwich turned into a 17.00 one due to needing to go back to the car wash. The sandwich was ok but nothing special. The piece of chicken was very thick on one end but not the other so not the easiest to eat. I told the cashier my frustration about my car (prefacing he had nothing to do with it). He laughed and said you are t the only one to complain. Maybe water your grass early in the morning not peak lunch time. read more

Food is solid, but drive thru wait time was 25 minutes! Many cars left their spot in line.

I'm sorry, but I just wasn't a fan. The chicken was juicy, which was nice, but the flavor was off. Fries were ok. Macaroni was ok. I wish them the best tho and great success. However, I did enjoy the roll (: read more

Extremely fast and great service. Very good food, the chicken tenders were very juicy, crunchy, and fresh! My son really enjoyed the food and experience. The spice was very good and flavorful as well and we purchased a shaker of it. My son also liked the type of ice they used in the fountain drinks. Also, the prices are reasonable and fair with 3 tenders, a roll, and a drink being only $6 or so. Much cheaper than popeyes and my son thought it was much better and he usually only eats at popeyes for chicken. Was a nice clean environment inside as well. read more

Golden Chick - Son eating golden chick 3 piece tender meal - Fast Food Near Me - Wichita, Kansas

The chicken wings I received were hot in temperature which is a big plus to me. I would have given 5 stars if there was a season on the wings and that one of my wings weren't over cooked. The crispy part of the wings were great! read more

Genuinely a fire restaraunt. Great chicken and their brownies are exquisite. Good service too! We got a discount!

Chicken & catfish very good but sides could be better!! Today I had mashed potatoes and gravy and noticed the portion size was extreamlly small while other visits I had healthy portions!! Complained about how much I received but didn't do any good they said that was all anybody gets then I seen one of the next customers receive twice as much as mine!! They sent out a kid that was the manager had a blue shirt on! Just tell me that was all I should receive! So was very disappointed in the side I received!! Tuff love I suppose!! read more

I am so glad to see Golden Chick in Wichita, Kansas. Found it in Ponca City, Oklahoma and loved it. Everytime I drove through Ponca City my family and I would stop. The food is excellent and the service is great. My Mama loves the rolls, my sister loves the catfish, and my niece loves the chicken sandwiches. I love the chicken tenders. Was a little disappointed that Golden Chick corporation did away with the ice cream, but these things happen. When we visited the Wichita store, we talked with the Franchise owner and it just so happen his cousin was there, that had owned the Ponca City store. Small world. Great place to eat and very clean. We will be back. read more