The food is exceptional. The service is great good atmosphere inside great place to either eat in…read moreor order for pick up.

I've heard it said before that if you want home cookin', then eat at home. I normally subscribe to…read morethis belief. It's one reason I don't go out for breakfast ~ I can make a pretty good breakfast at home. No use paying someone to do something I can do. So, going into Jackson's restaurant, a mom and pop restaurant specializing in home cooked style food, I had my doubts. Walking up to what resembled a school cafeteria lunch line only furthered my doubts. And, seeing the sheer number of different options sitting out behind the glass window only furthered my suspicions. Look, I was wrong. The food here is really good. The service is super friendly and helpful. I was so overwhelmed by all the choices I just told the lady behind the glass counter to pick me something. She obliged with a kindness that made me think she knew me somehow. She chose the chicken and dumplings, beef stew, apples, and two different types of corn bread. Now, I thought initially, and she even admitted, that the chicken and dumplings/beef stew mix was a little unorthodox, but that they were both so good I had to try them. Both were fantastic. The apples were awesome. I liked both types of corn bread. When I got up to leave, she called me over to the counter and said that since it was my first time there, I'd get a free dessert. You all, I was too full to even try. The food here is both tasty and filling. I was in Richmond for a conference at Eastern Kentucky University. So it was really convenient to stop by. But I'd say that even if you're remotely close, it's worth a visit. Don't, as I did, judge a book by its cover.

Even better.... B/C…read morethe Beavercreek OH Golden Corral was so bland, my wife is not eager to visit Golden Corral again in Richmond. However, everything is delicious... we both concur. This stop is about midway to experiencing delights of Great Smokey Mountains.

I went to this restaurant twice this week since I was here for a week. I was staying at the hotel…read moreat tru Hilton. I walked there. The food price is great for what you get. The variety is great. All kinds of salad, meats, veggies, desserts, etc. The staff were super nice. I would go back.

There was about 8 min wait to be seated, and the place was maybe half full of hungry customer…read morewaited patiently and already serviced customers devouring the delicious BBQ. We waited about 15 min while our waitress chit chatted with another table before coming to our table. We placed our drink and food order at the same it. We also asked if she could clean our table because it was very sticky. She rolled her eyes and said ok. We ordered the Cuban sandwiche and BBQ Cob salad with smoked turkey and egg rolls. The salad was missing the smoked turkey, the cuban was on sourdough and we asked for a bun, we asked for BBQ sauce only and it had mustard and BBQ sauce. The waitress brought out a plate with sliced smoked turkey, no knife on the table to cut it. About 10 minutes later she brought out the correct sandwiche. Everything was delicious. Just wished the service was better.

Ordered on the Sonny's BBQ website and never received my order. Text message sent to me saying that…read morea door dasher would pick up my order. Waited over an hour to eventually get an email from Sonnys saying that my order was canceled. Talked to a manager by the name of David that told me he processed my refund and that I would get it in 3-5 business days. Waited over a week never received anything so called Sonnys back in which they told me I had to call DoorDash because it was picked up by a dasher. Called Doordash customer service got to talk to a very nice lady that got everything straightened out and got me my refund. I would not recommend ordering your food off the Sonnys BBQ website unless you are going to pick it up.

Would never go back. Ordered ribs that were clearly baked in an oven vs smoked in a smoker. Sides…read moretasted like they do not use clean frying oil. Really don't like leaving negative review of a business but it was pretty pricey and very disappointed in what we got.

Wow, last month I was looking for a good lunch place off of hwy 75 in Kentucky on our way to the…read moreSmokys. Smittys has great reviews and it was the kind of food we were hoping for. It's a little "hole in the wall" super basic but that's often a GOOD sign. It was. Staff very friendly, food DELICIOUS, it took a little wait for the food due to the freshly breaded and fried catfish. We had ribs, catfish and pulled pork. Coleslaw, and beans. Fantastic place to get delicious reasonably priced BBQ and catfish. Worth a quick exit from the hwy.

There are only 2 types of people in this world: Those who…read morehad brisket nachos from Straight From Texas Bar B Que today... And those who wish that they had! Best BBQ in the area! Brisket, chicken, ribs, pulled pork, they've got it all! Plus Tamale Tuesday, Wing Wednesday, and Nacho Thursday (along with all your other favorites) Not sure what to get? Try a Texas Tater!

What an amazing find! Literally the best bbq and sauces I…read morecan remember having. We tried the brisket and pork and they were scrumptious! We tried 3 of the sauces and each one was delish - couldn't decide which was best. I think c TX was my fave if I had to pick! Cowboy beans, greens and cornbread were top notch too. I literally cannot recommend this place enough!

Terribly slow. Had to wait forever since nothing was ready at the quoted time. Out of everything on…read morethe menu at the same time. At least the workers were decent

Why on earth would you let someone buy the 8 piece strip meal that costs more than the 12 piece…read morethat's on special? That's terrible customer service!!! I went inside a week ago and ago and the girl was absolutely taking my order for the 8 piece, Then I noticed the sign for the 12 piece, and got that instead. Yesterday I sent someone with enough money and told them to get the strip meal and which 3 sides to get. He came back with the 8 piece because he went thru the drive thru and didn't see the saw sign I did. But a decent human being would have suggested saving money, and getting more!!! That's part of customer service!!!!

Amazing customer service, Food is made fresh and has such great flavor. The crab cakes inside a…read morecrab is one of my favorites here. One of my favorite seafood places to come to.

My friend and I ended up in Richmond so she could go house hunting. After a while we decided to…read morestop for lunch on the bypass . As we entered we both noticed how cold it was (almost to the point I wish I had a sweatshirt ). The lady at the register was more than friendly enough and took our order promptly. My friend ran to the restroom while we were waiting for our food . The lady at the register was nice enough to carry my friend's tray to our table . We both ordered the shrimp combo plate and she got a piece of fish as well. The shrimp and fish came out hot &it wasn't greasy at all. As for the cleanliness of the tables all was good , the condiment area was cleaned and well stocked . Even the ladies room was clean ! No complaints from me .

Heads up if you are ordering food from here- it seems that the employees are taking short cuts on…read moremaking the food. Today I ordered pot pies, chicken sandwiches and when we went to eat them the pot pies tops were sunken almost to the bottom of the bowl. I lift up a part of the crust & there is less than an inch of mostly liquid ingredients. I had 3 pieces of small shreds of chicken & barely any other ingredients at all. This is basically an empty shell. A person pays so much money for something like that???? It's downright ridiculous. Then come to the chicken sandwiches- NO MAYO. what the heck? Who wants a dry sandwich to choke on? No us. People check your food before you leave here & if you see this make them redo your food right.

No chicken to sell at a chicken restaurant. This isn't the first time this has happened at this…read morelocation either.

Food not as good as it used to be. This is the second time my green beans have not been seasoned…read more They were straight from the can. Had the new seasoned rice this time. It needs more seasonings but it went well with my grilled chicken. Chicken was very good. The rest of my party enjoyed their food. Also got the new(returning item) icebox pie. It was revamped to graham cracker crust and had added strawberries. It was excellent! See my photo ( sorry, I ate some of it before remembering to get a pic). Staff was attentive and took care of all our needs. Had the usual cozy atmosphere that everyone expects.

Place was NOT busy at all (5:30 on a Friday) so issues were NOT because they were "slammed". Would…read moregive ZERO stars if Yelp allowed it. Service was slow / not attentive. Meatloaf was dry & mashed potatoes were nasty / looked glazed / like left overs & were almost cold. did not bring biscuits until dinner was served. Food, in general, was not hot but only slightly warm. Made me wait on part of order integral to being able to begin eating.. Did not bring enough jelly for a table of 5. Watied a LONG time for server to come back to ask for jelly and gave up. Asked manager and she only gave me 3 jellies (had someone else deliver them with zero follow up). Wanted Ketchup for meatloaf but server never came back in time for me to ask for it. No one ever asked how the food ws / tasted. Manager never checked back but had the gall to say "come see us again" as we are leaving.