Valentin was great and it was a quick repair of my dishwasher…read more Highly recommend this business. And will use them again as needed.

They were quick to respond and were able to fit me in the same day. Val was great! Unfortunately,…read moreour fridge was toast so we had to get a be one.

Nick was able to come out quickly and find the issue with our freezer right away. We decided to…read morereplace and not repair, but Nick was great to deal with!

Nick was very professional and able to get our oven back up and running quickly. Highly recommend…read morehim for anything appliance related. Will be calling him for any future appliance needs.

Davyd was great, very good communication and was quick to help fix our leaking washer! Thank you…read more Great value too.

In this heat, our appliances have been very taxed, especially the dishwasher. Davyd was here within…read morethe time scheduled, and not only was he friendly and respectful of our home, he was very professional, very efficient, and eminently reasonable to deal with. Our problem was solved quickly and efficiently, and I even learned something about the electrical system in our house I did not know before, with his help. He was also extremely reasonable in his estimation of the pricing. I would strongly recommend his services to anyone, and especially given the recent heat of this summer of 2025. Davyd's a chill dude. (Note: I also posted this to Google Maps, so if this is seen there too, it's because I endorse his work! I'd love to be able to prove I'm not an LLM, but unfortunately, I ALSO can't draw fingers, so...I only give what I got. )

Some issues with transparency, didn't realize I was paying a subcontractor until I went to pay for…read morethe repairs that it was a completely different contractor business who did the actual repair. Pricing was too high as well for a simple repair.

Our refrigerator had a little glitch right after the repair was done, and Ryan was very responsive,…read morecoming back the next day. After that correction, our ice maker has been working great! Overall, Ryan was prompt, friendly, and professional.

I have had Mike Brockman to my house a few times to fix our refrigerator and dryer. He is an…read moreexcellent repairman, reasonably priced and a gentleman. As a woman, I felt safe allowing this stranger into my home. He is no longer a stranger, but a trusted appliance repairman. I will be very sorry to see him go one day when he retires. Wish he was training someone else to take over, but alas, he will be a dying breed when he retires. Good luck to you, Mike, and I hope your retirement won't be for years to come. Thanks for all the repairs and honest advice. Best regards.

Although I didn't end up hiring Mike, I wanted people to know how honest he is. After doing some…read morecanning on an older cook top, it quit working. I tried resetting it in the electrical box to no avail. After speaking to Mike in a pretty lengthy phone call, he didn't think my issue was the cook top itself, he thought it was an electrical issue. He said he could come out and check it out for a $175 house call ( we live in rural Washougal) but he was pretty sure he would only be telling me we need an electrician and we'd be out the $$. I thanked him for being forthright and we ended up consulting an electrician and Mike was right! It was a minor electrical issue. I will keep Mikes phone number handy though for future need on our aging appliances.

This has been the best appliance repair experience I have ever had. Seriously! I am a senior and…read moremany vendors take advantage of our being clueless or naive. I recently paid for a water filter repair on my Whirlpool with another vendor. When I went to change the filter, I saw that it had not been repaired at all. I was fortunate enough to schedule online with Mr. Appliance for this repair. My tech, Emiliano, was able to order parts right away. He set up the return appointment right away. He was great!! Fast, professional and so knowledgeable. Dispatch called to tell me arrival time and they sent a pic of my service person beforehand. Great great great company. Thank you.

I'm puzzled by all the negative reviews with this company. Our garage refrigerator/ freezer was not…read moreworking, and Mike came out and diagnosed the problem and explained the issue to me very easily. They called and texted when they would be here and they were right on time. While they didn't do a repair, (buying a new unit was less expensive than a repair) they were professional in every other way.

Hubert was recommended to me by my regular guy who stopped working on refrigerators. Although he…read morewasn't able to fix the problem due to the needed part being discontinued, he did diagnose the problem and tell me how to be able to keep using it so I didn't have to replace the whole fridge. I recommend Hubert and this business for their kindness and prompt attention to my issue.

We have a Frigidaire Professional Series refrigerator freezer combo which is about 6 feet wide and…read morebuilt-in. A neighbor has the same setup and referred Hubert to us. Because this appliance is built-in, it requires somewhat special expertise to remove and repair. Because Hubert has repaired these before, he has equipped himself with the proper equipment and knowledge to fully repair this appliance, and as such we have relied on him more than once for repairs.  Appliance Care has been very responsive to our phone calls when there is an issue, and Hubert responds to our requests in a timely manner. He makes every effort to do it right, is very trustworthy and straightforward with the work that needs to be done and the cost of repairs. He is very well educated on appliance repair, and I am especially impressed with his effort to take pride in his workmanship.  Based on our experience with Appliance Care we rely on them for our appliance repairs, and highly recommend them.

The technicians were professional, kind, and very helpful, offering us valuable advice on how to…read moremaintain our dryer. They had previously assisted us with a satisfactory refrigerator repair. We highly recommend their services. 5-Star is a reputable local company with technicians who have worked with them for many years. John R,

Very helpful and knowledgeable. Communicate well -- always kept us in the loop. Prompt, efficient…read moreand neat. Use them. They are good.

I called to get my leaking washing machine fixed. Greg was able to get me scheduled within a couple…read moredays. He arrived on time, and diagnosed the problem. Parts were ordered and Greg showed up when they arrived as promised. The washing machine is now fixed, at a reasonable price, in a reasonable time frame. Highly recommend!

Greg repaired our 30 year old KitchenAid refrigerator when we thought it was dead and saved us from…read morethe cost of a new one when we thought it was dead. Professional ,courteous and reasonably price. I highly recommend their service. Jack Davis VancouverWa. 8-30-2024.

I requested service for an ice maker; provided all the information and model number for them in…read moreadvance to ensure they could work on it. My appointment was scheduled and I took time off work to be available. I was called 30 mins into my appointment window only to be told that my appointment was being cancelled because they didn't have parts and they would not be rescheduling. My opinion is that with the information provided beforehand this could have been addressed before we even scheduled an appointment - saving everyone the hassle. A waste of time and the person who called could not even provide good clarification on why we couldn't reschedule... Would not recommend.

If I could give 0 stars I would. I took off work for an appt window between 3-4pm. I called spoke…read morewith someone who told me that they would notify the tech. An hour has past and it is now after 4pm. I called and got hung up on. Called back and they asked me if I could extend to 6:30pm. This was so unprofessional and not feasible to anyone's day. Service cancelled.