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    Winthrop Beach Inn and Suites

    3.6 (45 reviews)
    ModerateHotels
    Open Open 24 hours

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    Had to clean the floor with the one and only towel provided. So gross!
    Danielle M.

    I'm not sure if this place was taken over by new management or what, but this place has gone waay down hill. My husband and I stayed for two nights just recently and it was the worst hotel experience I've ever endured. ONE towel and bath towel that smelled like smoke. No facecloths. A half roll of paper towels left in the kitchen. Coffee with no coffee cups. My wife is disabled with Lymphedema and must walk barefoot. The floors were DISGUSTING, I had to hand wash them with our bathmat. Gross! The people in the room directly across from us were partying so loudly our first night there, smoking weed & cigarettes in the hallway. When I complained to management, via text, we got no response. In fact, we got accused of our room smelling like cigarettes and we don't even smoke! Please don't waste ur money on this place, we certainly won't be.

    Matthew L.

    Fantastic hotel - suite was really superb. Comfy beds, great kitchenette, quiet and nicely furnished. Great option for Logan airport travel - drive is usually about 15-20 mins to terminals. Friendly staff - breakfast however a little strange and under-supplied - no one was around to help with finding silverware!

    Kim K.

    Lovely beach! TONS of free parking and it was pretty dead at noon on a hot summer Sunday. Clean, easy to get to, and spacious. However, if you are looking to actually swim, you can't here if it's red tide/hurricane season. On the weekend of 8/23/09 there were signs posted and the lifeguards (not sure why they even have them) will tell you to get out of the water if you go in deeper than your calves.

    David R.

    Awesome strip of beach a couple miles out of Boston not that crowded mostly local yokels.

    No curtains or blinds!
    Mark N.

    Small and inconspicuous hotel. Staff was very nice. Electronic key maker wasn't working , so they weren't able to assign key cards, therefore the receptionist needed to let me into my room each time I exited. Very annoying. There was no curtain or blinds on my window which was very concerning. So, if I wanted to sleep in, I wouldn't be able to because the sun would be right in my face, and even more concerning was the lack of privacy. I find it hard to believe that this is actually legal. Housekeeping does not automatically clean your room, if you want your room cleaned, you'll need to put a sign on the door indicating so. Just a bit odd if you ask me. But, you get what you pay for.

    The beach is just a couple of blocks away. Great location to get to Boston, Salem, and Plymouth.
    Kevin H.

    The Winthrop Beach Inn and Suites is in a perfect location to visit Boston, Salem, or Plymouth. The Inn is in a quaint neighborhood not far from local restaurants. The rooms a nicely decorated with modern amenities. The staff is wonderful and extremely helpful and friendly. Next time I'm in Boston, I'm definitely staying here.

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    7 years ago

    My room had no heat in October. No refund because I did not officially check out. They admit to no hear.

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    Page 1 of 2

    Ask the Community - Winthrop Beach Inn and Suites

    Review Highlights - Winthrop Beach Inn and Suites

    In the summer, while all the mindless drones make their way to Revere Beach, only the locals really go to Winthrop.

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    Hilton Boston Logan Airport - Meeting Room

    Hilton Boston Logan Airport

    (378 reviews)

    $$

    East Boston

    All in all it was a very comfortable stay and I was certainly pleased with the diamond upgrade…read more They gave me a corner suite with sweeping views of the airport, Boston Harbor, and a significant part of downtown. Check-in took a long time. There was only one employee at the front desk working through a building line of incoming guests. Once past that, the valet was quick to grab our bags, get them to the room, and take care of the vehicle. If you don't have much luggage you can probably walk straight to the airport; it's not far. There's a good restaurant and bar inside and a decent spot for coffee & pastries or lite bites. When I returned the rental car, a gas station was only a couple of minutes away and the Boston rental car return center sat just past it. As soon as the car was turned in I called the Hilton front desk; they immediately sent a driver to pick me up and bring me back to the hotel. An Uber into the North End for dinner on Hanover Street ran about $23. I would definitely stay here again on a final night in Boston. The shuttle running every 15 minutes made the morning departure easy.

    Room: king room, 1 bed. Cost for 2 nights: 755. + 100…read more Non-refundable Deposit Brooke In The Air score: 5.8/10 Date: 5/19/2024-5/22/2024 Mediocre accommodations. No hot water. Uncaring staff. Unfriendly service. Only plus side is the proximity to airport and the 24/7 shuttle service. Hotel definitely seemed nice enough at first but the staff really seem rushed even when there is no rush. View was awful. Decent sleep I suppose but I couldn't wait to get back to the airport. At least they had a decent shuttle service, as I mentioned.

    Embassy Suites by Hilton Boston at Logan Airport - Embassy Suites

    Embassy Suites by Hilton Boston at Logan Airport

    (234 reviews)

    $$

    East Boston

    Embassy Suite Valet REPs are exceptional professionals & very courteous each & everyday during my…read morestay in Boston. I am a Disabled Retired Military Veteran who travels Conus & Oconus for business in support of our military soldiers. I want to highlight the outstanding personnel who assists me multiple times daily with the utmost respect. These fine gentlemen deserve my sincere appreciation and thanks for the kindness shown to me throughout my stay. Valet REPs: Brandon-Manager, Gio, Tony, French, John, Dennis, Joe B, Oscar, Ronald & Steven

    I've stayed at this hotel for years, which is why it's disappointing to see how much it has…read moredeclined over time. The location remains excellent, and the bar is still one of the hotel's best features. Unfortunately, the rest of my recent experience fell well below the standard I remember. The shuttle service is one of the biggest issues. During my stay, I watched multiple Hyatt shuttles come and go while I continued waiting for the Embassy Suites shuttle. The scheduling and reliability could definitely use improvement, especially for guests who rely on it to get to and from the airport. Customer service over the phone also needs attention. Calls often go unanswered for an extended period, and instead of a staff member greeting you or asking if you can hold, you're simply placed into a waiting queue. A small courtesy, such as acknowledging the caller before placing them on hold, would make a much better impression. The hotel itself is also showing its age and would greatly benefit from a comprehensive renovation. The property has a lot of potential because of its location, but the facilities no longer reflect the quality many guests expect. I'm not writing this to criticize for the sake of criticizing. I'm sharing honest feedback in the hope that management will address these issues. I've enjoyed staying here for years and would like to see the hotel return to the level of service and quality it once offered.

    Hilton Garden Inn Boston Logan Airport - Meeting Room

    Hilton Garden Inn Boston Logan Airport

    (132 reviews)

    $$

    East Boston

    Surprisingly nice hotel near Logan airport! Our king bed room was massive and spotless. The…read morebathroom was very modern and nice. The best was the bed itself, which was super comfortable. I've been traveling for a week and this was the best bed by far.also, despite the proximity to the airport, our room was quiet. The hotel is in or just next to a cute neighborhood called Orient Heights that has a train station, so although we didn't use it, it seems like that makes for conveniently getting around the city. The neighborhood has a lot of little restaurants, too.

    Raquel , the front office manager, does not care if your mom is dead. If you make someone feel…read morethat, you are a monster and lack any empathy. How does someone at a hotel make you feel that? This review reflects my personal experience and opinions regarding a recent job interview process involving Raquel. I am currently going through one of the most difficult periods of my life after the death of my mother in November. The grief is still crushing me every single day. During my interaction with Raquel about a job opportunity, I was visibly upset and crying. She harshly turned me away. She told me I would be given another opportunity TO MY CRYING FACE and that a follow-up interview would be scheduled. That follow-up never happened. I felt completely dismissed and unsupported while I was literally crying in front of her. As someone grieving the loss of a parent, I expected basic human decency and honesty. Instead, I walked away feeling ignored and betrayed during one of the worst times in my life. What hurt the most wasn't just losing the opportunity -- it was believing I would actually be contacted again, only to be completely ghosted. My impression is that my situation wasn't taken seriously at all. It felt like she lied to my face while I was crying. AND THEN LONG AFTER I posted about this experience (WEEKS!) I was FALSELY accused of harassing Raquel. That accusation is unfair and false. I never contacted her personally and had no intention of doing so. I was simply sharing what happened to me. Not to mention, I ceased contact with her LONG beforehand. I will never recommend anyone work with her. She has Zero heart Everything here is based on my personal recollection, opinions, and how these events actually affected me.

    Canopy by Hilton Boston Downtown - View of the two bed hotel room

    Canopy by Hilton Boston Downtown

    (100 reviews)

    $$

    This is, hands down, my new favorite hotel in Boston! I go from time-to-time for work and vacation…read moreand have stayed in many hotels. All are good but Canopy by Hilton in Boston is a step above. Service was GREAT, especially Yanelee who was working at the desk when we checked in. She is why I prefer to stay at Hilton hotels and will not stay anywhere else in Boston. She was friendly, helpful and went above-and-beyond to get us in our room!! The room itself was spacious, VERY clean, comfortable and well appointed. The location was great, very close to the historic district and a short Uber from the cruise terminal and the airport. If you want comfort in Boston, don't look anywhere else!

    Perfect location to walk to North End, Faneuil Hall, Boston Market place, etc! Part of the Rose…read moreKennedy Greenway is right across the street and it is absolutely gorgeous and peaceful. Now the area is always busy and non stop traffic, but it was centrally located for the things I wanted to do. I only did ride share for things that were outside of the downtown Boston area or too far to walk with my mom. The hotel is clean, front desk associate Wensley, was always so kind and pleasant whenever I needed something or returned from sight seeing. I was in a premium double queen and OMG, spacious room, barn door bathroom, hardwood flooring, a seating area, view of the greenway, fridge in the room, and an overall very nice and comfortable room. It was enough space for us; we weren't stepping over each other and we used the extra seating area as a changing area when we needed to change for the evening dinners. My only complaint is with housekeeping, the room was rarely cleaned prior to 4pm and we would leave around 9am every day. We only received 2 face towels despite asking for 4. After going to the front desk and asking a note be entered we finally received enough face towels. We couldn't figure out when they would take our bath towels, we put them on the floor they would take them, put them on the rack they would take them. I have always put them on the floor and if on the rack it means I'm using them again. Either way, I did appreciate fresh towels on the days the room would be cleaned prior to our return. Overall the stay was comfortable, the bed and pillows were comfortable and I slept better there than at home. I'm starting to notice a pattern with sleeping away from home....maybe I should stay away from home more often! One thing to note, each floor has an ice and filtered water machine. That was a nice touch and it kept me from having to purchase bottled water and spending extra money for delivery of water.

    Towneplace Suites Boston Logan Airport/Chelsea - Room

    Towneplace Suites Boston Logan Airport/Chelsea

    (85 reviews)

    $$

    As we all know, the vast majority of hotels will check you in and give you a room if one is clean…read moreand available. If the room is not ready, the front desk clerk usually gives an estimate time of availability. However, this hotel is a DO NOT CHECK IN BEFORE 4pm. PERIOD!! When my son, who is a GM of a hotel, arrived at 2:45 or so they were adament that we could not check in before 4. After speaking with management, we were finally given our key...at about 3:45. Advice...do not plan to check in early. Lol Update: The front desk workers are horrible!!! Kalie specifically. We called for the shuttle and that girl NEVER informed the driver. Had to call an Uber after waiting 30+ minutes!! DO NOT STAY AT THIS HOTEL! Update to Update: Left waiting 45+ minutes at the airport subway. Shuttle came by twice but DID NOT come to the designated pick up/drop off point. Passed right on by. Once picked up, the driver tells me my pick up was never called in AGAIN!!! Thanks again, Kailie!! I simply do not understand the incompetence. Once again, the front desk has failed me. Very sad and extremely frustrating!!

    I travel a lot, domestically, internationally, the whole circuit, so I'll say this upfront:…read moreTownePlace Suites Boston Logan Airport/Chelsea isn't trying to be the Mandarin Oriental Boston or the Four Seasons Hotel Boston. And that's perfectly fine. For what it is, it absolutely nails it. We booked it for one simple reason, proximity to Logan International Airport, and the free shuttle sealed the deal. When you've got an early flight, convenience stops being a luxury and becomes the whole game. This place delivers on that front without making it complicated. Check-in was smooth, staff were friendly and easygoing, no attitude, no friction. The room was clean, well-kept, and had a small kitchenette. We didn't use it, this was a quick overnight, grab a bite and get some sleep kind of trip--but it's a nice option if you're staying longer. The bed was comfortable, which is really all you want at the end of a travel day. There's also a complimentary breakfast, which is always a welcome bonus when you're trying to get out the door early without overthinking it. Now, I've seen some complaints about street noise. I get it, the hotel sits near a busy area, and from our room on the fourth floor overlooking the Chelsea Street Bridge, there was definitely traffic. But for me? Not even remotely an issue. I spent two decades living in Boston through college, med school, residency, fellowship, the whole grind. Street noise at this point is basically white noise. If anything, it helped me sleep. At the end of the day, actually, scratch that, bottom line: this place gives you a lot for what you pay. Clean, convenient, comfortable, and practical. If you're flying out of Logan and want something reliable without spending luxury hotel money, this is one of the best options around.

    Winthrop Arms Hotel - Staircase

    Winthrop Arms Hotel

    (94 reviews)

    $$

    My husband and I stayed here for a family party so that we would be close by. When we arrived we…read morewould had thought that our room would had already had the AC on but nope it was not it was very humid and it was 80 degrees. We also thought that our room woukd had a couch inside our room . It only had a bed . The views was pretty amazing. Everyone is very nice there. I would recommend staying here & it was also very clean too.

    Megan was so kind to me along with Charlotte and all the young ladies when I arrived after getting…read moreair sick on a flight from SLC to Logan. The manager saw I was in bad shape and changed my 3rd floor room to a suite on the 2nd floor. They brought me an ice tea but it wasn't about to stay down. They helped me to my room and made sure I was going to get better. I returned this evening to thank them and Megan brought me a light meal in the lobby because the restaurant was booked solid. She even got me giant chocolate chip cookies because I have to get on a flight to Dublin then on to Berlin. The hotel suite was immaculate and the shower was wonderful. They do not have an elevator but the stairs are manageable with a quad cane and the railing. The locals pack the restaurant so make sure you get a dinner reservation. Check out is automatic. Each room has a combination so don't lose it Lovely beach area. Everything was wonderful but the staff were truly the kindest most compassionate people I've ever met

    Hampton Inn Boston-Logan Airport - Guest room

    Hampton Inn Boston-Logan Airport

    (188 reviews)

    $$

    Appears that they have plenty of shuttles, 10-16 minutes to Boston Logan airport, check-in was…read morepretty straightforward, had a rental car didn't charge me for parking. Their shuttle picked me up after dropping it off (dollar rent a car) call when you're at the shuttle stop - 1 (781) 286-5665 for the shuttle! Deadbolt in our room won't lock...539 misaligned?? but there's also a stop to prevent intrusion.... Our room was very clean, fulfilling our needs due to physical infirmity's. Associates friendly and helpful. Computers a bit slow, elevators work but are antiquated and need various service down time...but work! Our room was spacious and had amenities....plugs, fridge, usb ports, tv, desks, 3 lamps AC/Fan inoperable, I hit every button on it....it reads on...but no controls function. Had a couch, desk chair and small work table for the couch.

    Needed a quick place to rest our head - late flight into Boston and then bus at 9AM next day to…read moreCape Cod. This works for a quick, quick stay. We slept, we got up, we left. Room was clean enough and got a quick bite on way out. There are your two stars. Shuttle was a nightmare. First driver saw us walking up, looked at us, and left. Cost us 30 minutes waiting for the next one that I never thought would come. Front desk worker was so rude to everyone. Granted it was 1AM but we're tired too. Any sort of customer service skills would be awesome. Between the shuttle and her, horrible first impression of the place. Stay here if you need a quick sleep close to airport. Location was great for that. Steer clear if more than one night.

    Winthrop Beach Inn and Suites - hotels - Updated September 2026

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