I checked out and left the bag in the room yesterday morning, the reception girl helped me find it and shuttle bus driver delivered the bag to me at the airport read more

We had a really pleasant stay here. The staff was kind and welcoming, even during a busy event weekend! The hotel is a little dated in the rooms but clean throughout and with a modern lobby that has amazing views of the harbor - breathtaking when you walk in! The room we had was comfy and the harbor view was incredible, such a peaceful and inviting feature. Public transit really made it easier to manage the location too, since it was a little bit of a journey to downtown (but super easy to get to the airport!) we'd definitely stay here again! read more

Hyatt Regency Boston Harbor - View from our room! - Hotels Near Me - Boston, Massachusetts

After spending all of my rewards points for this hotel (equivalent to $375!), I was mortified by what I saw. The joker working the customer service desk was severely unprofessional, slouched, kept typing on his computer not even acknowledging me, didn't even bother looking up when he said "ID and credit card!" I walked up, said "Hi, how's it going?" He completely ignored me, handed my ID back, and handed me the credit card and told me to scan it. It was "declined" for some reason and he did it again himself which left me with 2 temporary holds. Thankfully my credit card dropped one of the holds. The hotel was dirty, smelled bad, and my room had peeling paint in the bathroom, the shower door didn't close completely so water got all over the floor - and the lighting was awful. People really pay $375 for a room like this?! I pay $150 for 10 times better and YES even at airports. I travel a lot for work, and leisure so I'm not new at this. Which is also why I had 40,000 points to spend. My daughter came with me on this trip and she pulled down her sheets and saw what looks like blood on them. We were so exhausted from traveling since 3am, she just came over to my bed to sleep after seeing this. I am not happy about this, and truly do wish I can just have my points back due to this. The hotel has no pool, either. It's mostly a pilot, flight attendant, business hotel with no extras. Sad. Disappointed. And broke. read more

Hyatt Regency Boston Harbor - Blood stains on bed sheet - Hotels Near Me - Boston, Massachusetts

We stayed here for one night before our flight. Check-in was smooth, although the front desk staff forgot to give us our free clam chowder tokens, which I had to pick up later. The beds were comfortable, and our room had a great view overlooking the runway -- a really cool touch. The airport shuttle was convenient, running every 20-30 minutes and taking about 10-15 minutes to reach the airport. We tried a burger from the restaurant, which was decent. Overall, it was a pleasant stay. read more

Hyatt Regency Boston Harbor - Hotels Near Me - Boston, Massachusetts

I attended a conference hosted here (did not stay in the rooms here) and was BLOWN AWAY by the food served at lunch. It was Mediterranean-style and every single dish, from the roasted salmon to chickpea soup to variety of salads, was delicious and felt healthy. I've hosted and attended many conferences at hotels before and I know that isn't always the case, so I'm particularly impressed! read more

Hyatt Regency Boston Harbor - Hotels Near Me - Boston, Massachusetts

I have started staying in Hyatt more frequently and this did not disappoint. Easy check-in Clean ,well appointed, & comfortable room Helpful staff Fair price on this visit Easy parking Location very close to airport After 10 years of Hilton diamond, I really don't see any value in the Hilton program. Hyatt generally has nicer properties and for similar price I think I'll start staying in these hotels for frequently. read more

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Did someone say great views, easy airport access, and only ten minutes from downtown Boston? I absolutely loved my stay at the Hyatt Regency Boston Harbor. The location is unbeatable, sitting right on the water with postcard-worthy skyline views and a peaceful atmosphere that feels miles away from city noise. I needed a hotel close to downtown that also offered a reliable airport shuttle, and this one delivered. The shuttle runs every 20 minutes, which made my travel plans effortless. The hotel itself is beautiful, with spacious rooms and stunning views of Boston that set the tone for my weekend meeting. The service here truly stands out. Every staff member I encountered was professional, kind, and eager to help. The on-site restaurant is excellent, and you cannot skip the clam chowder. It is one of the best I have had in the city. The gym is also impressive and has more machines than most hotels in Boston. The Hyatt Regency Boston Harbor is a game changer, and staying here is a choice you will never regret. read more

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The Hyatt Regency Boston Harbor is my favorite airport hotel in Boston. The views of the harbor and the city skyline are unbeatable--so much better than staying in the middle of the city, in my opinion. They've got regular shuttles to and from the airport, which makes it super convenient, and the rooms are clean and have everything you need. Gym is good. Breakfast is solid too, which is always a plus. If you're looking for a reliable spot with great views, this is it. read more

Hyatt Regency Boston Harbor - Hotels Near Me - Boston, Massachusetts

Some minor issues like there is some small holes in the bathroom. Had issue with the shade going up and down and had issue changing channels. They give you $10 dinner credit but you must use it by 10 pm and it's only for dinner. After that, you can't use it. they give you clam chowder token chip to redeem at the restaurant but you must get it before 10 pm and you can't not get it before noon the next day so all these redemption options are limited. read more

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I have stayed in the location before with no pricing issues or deceptive practices. Unfortunately, I was greatly mislead when booking with them for a stay in June 2026. When I spoke with the hotel in December 2025, I was told that I would need to book early at their inflated/nonrefundabe price, because they were sure they would sell out before June 2026. Now, here it is, May 2026 and room prices have dropped to half what I paid and rooms are refundable. This is totally on me, and I should have not been taken in by their urgency scam. I spoke directly with a hotel rep today and she only seemed to take pride in having me fall for their pricing scam. (May a pox be upon her.) Fortunately, I do learn from experience, so it will not happen again. - Based upon past experience, the hotel is definitely not close to being worth what I have paid for my stay in June 2026. Therefore, I look forward to reviewing my actual stay. read more

This hotel property is AWESOME! The location is right at the Boston airport and the view of the harbor is beautiful. Equally important is the staff. Always cheerful and willing to do what they can for great customer service. And while I'm at it the onsite restaurant Harborside Grill is better than the average hotel restaurant. It serves its purpose well for what it is. I particularly enjoy the egg white omelet as many places do not provide the option to have egg whites. Anyway when I'm traveling to Boston, this is one of my favorite hotels. read more

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Clean, friendly, and convenient! We were able to return our rental car before our early flight the next day and walked right back other hotel. There's a nice walk along the bay which also has ferry service to Boston proper. We didn't get the discount at the restaurant for using a room charge and I was charged for parking when I was leaving bc it didn't read my room key. Overall, loved the location the free daily clam chowder, and the friendly service . read more

The hotel itself is great. I had a beautiful room with an amazing view of the harbor. Room was spacious and clean. Hotel staff were professional but not particularly friendly. The hotel is about a mile from the airport and had a 24 hour shuttle. There is some great outdoor seating right in the harbor and you can take a water taxi into Boston from there. The disappointment is twofold. First I didn't appreciate the $50 destination fee which gave me a whole two bottles of water and a $20 credit if I dined there- excluding alcohol. These add on Fees are misleading- just put them in the actual rate- stop trying to fool people that the place is less expensive than it really is. The restaurant was the big disappointment. Again beautiful view from the table but food and service were disappointing. Our appetizer showed up before we got water or our drinks. My server dropping it off failed to leave plates so we had to hunt those down. I ordered a flight of Sam Adam's beer and the server just put them down and off he went without telling me which beers were what. The roasted onion appetizer filled with spinach and cheese was different and tasted amazing. The margarita pizza we ordered was disappointing to say the least. Very little tomato sauce on the pizza and toppings were tasteless and not very generous. It lacked seasoning and the crust was dry. We will definitely be staying at the hotel again and we will definitely not be going back to the restaurant. read more

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I broke my cardinal rule when traveling, NEVER stay at a hotel near/at the airport- and glad I did, let's go! So I found myself in Boston for a quick business trip, and why oh why would I not stay in Boston proper? Well been there/done that so many times- so this time out, I was "lazy" and decided just to stay at the airport when I landed, let's go! - Self-parking right on sight/footsteps away from the entrance - Front desk staff was attentive and friendly - Nice lobby area and adjacent restaurant/bar - Room was solid in terms of size, cleanliness and decor - Yes, at dinner at the hotel, and everything was perfect (service + drinks + food) So back to the start, I make it a point not to stay at airport hotels, so I can "experience" the cities I travel to....however, I would consider this location again. read more

Wow. I haven't stayed in a Hyatt in a long time but I think this will be my new go-to when looking for a hotel chain. Room was great and even though I asked for "harbor view," and we got "runway view," it was really cool. We loved seeing planes taking off during the afternoon while settling in. And - very soundproof - didn't hear any noise from planes. Nice to get a little "destination gift" too but I had to ask ("are these for a wedding or conference?) before the Front Desk offered it to us. I do wish there was an option to make the bathroom and makeup light brighter. read more

Hyatt Regency Boston Harbor - runway view - Hotels Near Me - Boston, Massachusetts

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The hotel decoration is quite plain, a bit outdated. Staffs are helpful & my room view is amazing & peaceful. Hotel shuttle bus pick up and drop off are very convenient, run 24/7 every 20 mins. We didn't spend a lot of time at hotel rather than sleeping & shower but I would love to stay again to enjoy the view more & maybe try their restaurant. read more

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Beautiful, though high-end hotel real close to the airport. They have a shuttle that runs every 30 minutes. The restaurant was also very good, with excellent service. read more

NEW MENU/REFRESHED DECOR/ALWAYS HELPFUL TEAM. GOOD GETS EVEN BETTER! This HYATT is my entry/departure point for Massachusetts. Two visits in February gave me a flavor of the new menu/beverage list including seafood, vegetarian, poultry and meat. They improved their coffee since my visit in March. Liked the 2 sizes of wine pours to keep you legal or help you sleep. Great views and water taxis to beat traffic to downtown. Roll out of bed into the free & frequent shuttle to catch an early flight and avoid air traffic later in the day. I've stayed an extra night just to meet friends and see ball games, concerts and museums. With an easy getaway. read more

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"The room was very modern,large, comfortable and clean. The view was excellent. Service was also excellent. The shuttle to and from the airport and subway was excellent. We also enjoyed the outdoor space with fire pits." read more

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Not accessible. Rest rooms near restaurant have heavy doors with no button for wheelchair users. The hotel shuttle to Logan airport has high steps to get onto the bus. Ridiculous! read more

The hotel staff was amazing! Room was super clean, the harbor view outside our window,simply stunning! Enjoyed our short two night stay immensely. This will be our go to place from now on! read more

Hyatt Regency Boston Harbor - Morning view out our window. - Hotels Near Me - Boston, Massachusetts

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We stayed 3 nights at the Hyatt Regency Boston Harbor. We are Globalists and were treated to a suite the 2nd and 3rd night. Everyone was very friendly especially Chris at the front desk. Chris is an asset to the Hyatt Corporation. The harbor view from our room was unbelievable. Breakfast was included and also a cup of chowder per day. I would highly recommend staying here. read more

Nice hotel near the airport with beautiful views. We flew in late and it was very convenient to have free hotel shuttle from the airport. The on-site restaurant is open until 11 pm so we were able to get a late dinner (the food was also good so that was a pleasant surprise). The biggest drawback are the very thin walls. We could hear the conversation from the adjoining room very easily. That's a dealbreaker for us so we won't stay here again, but if you're a heavy sleeper than this hotel might work out. read more

I come here for late arrival flights or early departures...it's my favorite.... very convenient, clean, the staff is amazing and the view is spectacular! read more

Hyatt Regency Boston Harbor - Gorgeous view! - Hotels Near Me - Boston, Massachusetts

Great stay with a view.. we were facing the harbor and did not close the curtains throughout the night because of the great view of the city. It was very relaxing and being on the 15th floor was amazing. We took the water taxi across the harbor to have dinner and that was worth every penny! We enjoyed the scenery and loved the ambiance of the restaurant and hotel. Staff was very welcoming. Room was clean and comfortable. Would definitely stay again. read more

My two night stay over the July 4th holiday was a good one. This being my first visit to Boston, I wasn't sure about the location since it's close to the airport. Check-in and check-out were easy, staff friendly and efficient. The hotel is practically at the airport, with a free shuttle, it's great for catching a flight. I was concerned about airport noise but from my 4th floor room it was surprisingly quiet. I had a harbor/city view which is very nice. The rooms are a good size but the bathroom, while updated and modern, is on the smaller size. The room was clean and bed comfortable. We are breakfast on site each morning and service and food were all solid. Overall I enjoyed the experience. In the future I'd stay here again if needing to be close to the airport or for an event on site. If you're planning to venture into downtown, Fenway or other touristy things you might look elsewhere as it's a pricey ride-share to those areas and parking in town is high. read more

Hyatt Regency Boston Harbor - 4th floor harbor view - Hotels Near Me - Boston, Massachusetts

All in all pretty nice hotel. Very close to airport. However, if you want to spend time in Boston, the toll is going to rack up everytime you had to town. Free shuttle to airport. Close to taxi station. The food is fair. Only tried breakfast. read more

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After my flight was cancelled and I had already checked out of my spot downtown, I decided to get as close to the airport as possible to see if my new 6am fight would leave. This Hyatt is huge and very well-designed. They have a 24 hour shuttle to the terminals and you got $20 in credit to the restaurant, which was a nice add. The rooms are clean and shockingly quiet, with soft mattresses. I ate at the restaurant and had a BLT lobster roll which was very good. The elevators also give you a great view of the harbour and cityscape. My room faced a runway, which was kind of neat! read more

Should really be called Hyatt Boston Logan. It's right by the airport. However there are nice harbor views in the side facing away from the airport. Above average globalist breakfast with lobster eggs Benedict. Acceptable rooms. Only thing that I would ditch is the very weird echo-ey domed ceiling at front desk. I'm sure it drives staff crazy. read more

We really enjoyed our stay at the Hyatt Regency Boston Harbour. This location is convenient if you need quick access to the airport. It's a quite spot but has great views of the Boston cityscape. There is also a ferry stop right in front of the hotel. I really enjoyed their breakfast buffet which is a little bit different and higher quality than a regular hotel and also has great for you to the city and lots of light. Property is a little dated, but not bad overall if you need to stay by the airport. There's ample parking for a rental cars or a shuttle to the airport for those without a vehicle. read more

I didn't realize that some Hyatts are franchises. I had an error in a reservation I made and caught it right away. The Boston Harbor location would not assist and the Hyatt Corporation said they are unable to help because it is a franchise. Local hotel management makes all the decisions. The bottom line is I now know the Hyatt, even if you are a member, does take care of the guests when an issue arises. read more

I had one night stay at the Boston Harbor Hyatt Regency Hotel. Not sure how long the hotel had been around, but the room surely showed the wear and tear of the years. I did a truly excellent burger for dinner in the restaurant. Might look for a different Hyatt Hotels next trip to Boston. read more

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I don't usually stay at airport hotels, but I had an overnight layover en route to Europe, so this seemed like the quietest nearby option to get some sleep before crossing the pond. It got the job done! Despite my room facing the airport (rooms with a harbor view are a little more expensive), I heard no plane noise the entire night. Soundproof windows did the job. They also had a nice-looking patio with fire pit that I didn't get to check out, but seemed very pleasant. Comfortable bed and nice bathroom. Had some trouble getting hold of the shuttle when I landed - was on hold for 10 minutes before getting through to a representative - but the shuttle was timely for my early-morning pickup the next morning. read more

The rooms are great and if you get a riverside view, it's just amazing! The hotel is so close to the airport and there are frequent water taxis to the Boston Center from the hotel harbour. I recommend this place! read more

Found out after the fact that parking is not included if you book through a third party Cost us an extra $49. Room furniture had minor dings & scratches, shower water pressure was very weak & front desk staff was indifferent. Cannot recommend especially given their reputation and higher pricing read more

My two friends and I were so excited to stay here for a night on our girls trip, and our first time to Boston. The view of the harbor is gorgeous and the shuttle service is convenient, but that's where the positives stop. We arrived early and wanted to store our luggage while we went out in the town. My friend , who made the reservation, went to the front desk to ask. The person behind the desk did not explain what to do and just pointed across the lobby , not telling us that we needed to go to the other small desk and wait for someone to check out bags. We had a good day in Boston and were looking forward to a good nights rest, since we had been up since 3:45 am traveling. We decided to get to sleep early so we could enjoy the next day fresh. We went to bed around 10 or so. None of us were comfortable because the room was either freezing cold with air blowing directly at our beds, or if we turned it down, the heat crept up and didn't stay the same. Shortly after we fell asleep around 10:45, we were terrified and confused to wake up to N emergency buzzer and announcement to evacuate the building. We were on the 14th floor and had no clue what was going on therefore we didn't want to use the elevator if there was a dangerous person or a fire. So out of a dead sleep we went down 14 flights of stairs. We got outside and there were a lot of fire trucks, police officers, and a bunch of guests . We saw people going in and out from the lobby and when we got closer we saw guests I'm the lobby. We assumed it couldn't be that bad if they allowed guests inside . After 30 minutes of ZERO communication (with those of us outside who chose to listen and evacuate) , a manager came out right as they decided to let guests back in , and let just the people at the entrance know what was going on. Apparently they had turned their heating system on for the first time for the season and someone must've either smelled something or saw something. It turned out OK and everyone was able to go to their rooms. However, for being woken up in the middle of the night, especially for a very nice hotel, and not a cheap hotel, we are disgusted with the way this was handled. Things happen and we are happy that they aired on the side of caution, whether it was a staff member or a guest who called emergency, but when when paying guests on vacation, some with pets and children or handicapped, woken up in the middle of the night and have to go outside, and there are so many firetrucks, it is absolutely unprofessional and ridiculous that a manager, or some sort of staff could not come outside and walk up and down the sidewalk letting the patrons know what is going on or at least that it is not an emergency and they're working on clearing things up. We went to checkout the next morning and my friend who booked the reservation and asked her what the hotel is planning to do to compensate for the inconvenience of the incident last night. She stated that she wasn't sure what we were talking about because she was not here last night. There are two issues with this. Either she's playing dumb and lying because I've never seen a job where a major incident doesn't happen, and the next shift is not briefed. Or if she really didn't know what was going on (which I highly doubt) then that is a shame on the hotel for not briefing a morning staff member for what could definitely be a lot of very upset guests the next morning. She offered free breakfast but it was too early for us and then she offered to take off $25 for one of the many fees . This is a joke. This was handled absolutely horribly and unprofessionally from start to finish. We should receive a full refund and an apology which we never got. read more

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The top reason to stay at this hotel is the outrageous view. It was so nice to have a drink at the end of the day, sit outside and relax. There's a water taxi stand shuffling folks to various Boston hot spots, I enjoyed my stay at this particular Hyatt hotel. My room had a nice view, my hotel room itself was a standard room. I wasn't too impressed with the bathroom. Just a standard tub and sink, not what you'd expect from a typical Hyatt hotel. What leaps out are the extra expenses. The parking fees are outrageous! And I sure would have liked to have breakfast overlooking Boston but for $30 bucks?? I did enjoy my free Starbucks at the front desk, go team! Nice hotel but the high expenses for the needed hotel amenities had me asking myself if my room with a view was worth staying here again. read more

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A fine option if or when you wish to stay close to Logan Airport and not looking to go outside into the city of Boston. You can find other options in downtown just as good if you are looking to do some sightseeing or looking for a stroll around the great city of Boston. I enjoy this Hyatt for the location, it's right on the Boston Harbor which offers fantastic views if you pick the right room facing it. The Hotel is modern, they offer a free airport shuttle service that starts at 4am and runs every 15-20 minutes. Service here is very good, they gave me a free upgrade with a flawless view of the Harbor. Far as the cons, its a bit on the pricey side, but you're paying for convenience, an Uber into the city will cost you around $20. Room are upscale but don't come equipped with a fridge or microwave (though they offer one in the lobby for guests). Overall, it's a nice stay for a quick trip to Beantown. read more

Albeit somewhat dated (can use a refresh) this airport hyatt location worked out for my weekend needs on a brief visit to Boston. Location is at Logan . If you have a car it's not so much an issue. However without car, you're almost completely dependent on hotel shuttle or Uber, etc to get around town. Rooms are 3* , clean but feel a bit dated. I was least happy with air con noise that didn't go away even after a technician visit. Beds were firm (which I like) . Breakfast is menu style except for weekends when a buffet supplement is offered. It's not included unless you're airline staff or Hyatt globalist. read more

Hyatt Regency Boston Harbor - Harbor view - Hotels Near Me - Boston, Massachusetts

Pretty decent airport hotel. For the shuttle from the airport you actually have to call them to schedule and it's a quick 5 min ride. The room was clean but a bit smaller than expected but we were using our free night award. We got in late from our flight so ordered dinner from the hotel restaurant barely making the closing of 10pm. However the cook took awhile to make our order. The lobster roll had a lot of butter! For breakfast we enjoyed the globalist breakfast at the restaurant. The eggs Benedict lobster was very filling and tasty and the restaurant staff was accommodating to our baby. read more