I had an iPhone 6 with a cracked screen and a friend told me about this place. I looked them up…read moreonline, booked my appointment (also online) and within a half hour I was dropping my phone off to be repaired. I came back within a half hour and they had it fixed, just like brand new! Everyone I dealt with at this location was friendly and professional to boot, AND the cost was way less than other repair shops in town. I wish I would have realized just how easy & painless this process was, I would have taken my phone in MONTHS ago! Bravo guys, great experience.

I am a heavy communications user. I use Apple for telephone, data and computer tasks. This team…read moreis great. Fast service, good value. Use these great people

Twenty employees standing around and none of them helpful. Even though this is a corporate store,…read morethe person I dealt with was most interested in selling me something I didn't need rather than getting my service connected. Better off switching to better deal.

Unreliable Service and Unacceptable Customer Support…read more As a business owner, I cannot recommend Verizon. For the last three months, our primary business line has been malfunctioning; when clients call, they are told the number is 'disconnected or no longer in service.' We have video proof of this error. Despite contacting Verizon nearly every day for 90 days, the issue remains unresolved. Their only attempt at a fix was providing a Wi-Fi extender, which does not address a network-level disconnection error. This gross technical failure has caused us to lose significant revenue and countless potential clients. To make matters worse, they are making it difficult and expensive to move our service elsewhere. If you rely on your phone for your livelihood, stay away.

When I first signed up, I was promised a $200 Visa gift card that I could use however I wanted.I…read morewas then told 14 weeks to receive it I waited patiently and when the 14 weeks passed nothing arrived. Customer service multiple time and was repeatedly told I will receive an email with information about when the 200 dark card Visa will be sent to me. That email never came. Later, When I followed up again, I was told another lie the offer had expired this made no sense because I've been calling regularly following their instructions the entire time. Then I was told they would only give me a $100 instead of the promise 200. At that point, I felt misled. I had twitch my internet service based on their promotion,. After escalating the issue and putting it a lot of time and effort, Given the full 200. Customer should not have to chase down a company for months just to receive a promotion they were promised upfront! They tried to scan a 70-year-old woman like me and I will not put up with it this is senior citizen abuse. I don't trust them anymore even though I have my internet with them I don't trust them. It takes a long time to even get someone to answer the phones these days you have to call particular times good luck with that. So I do not recommend this business they're shady by the way if you want $5 off a month you have to give them your debit card from your bank that's correct from your bank.

I went to the Dripping Springs location with a friend, and the employee was very rude. I'm not a…read moreT-Mobile customer, but if I was, or was looking to change carriers, I wouldn't go here.

I had a screen replacement done here a few months ago. Unfortunately, I later discovered an issue…read morewith the display after returning to China. Although the situation was complicated and difficult to troubleshoot remotely, Mike was professional, responsive, and willing to take responsibility. He took the time to review the repair records, investigate the issue, and ultimately provided a refund without making excuses or shifting blame. I really appreciated his honesty, patience, and commitment to making things right. While the repair itself did not work out as expected, the customer service was excellent. Thank you, Mike, for your help and professionalism.

Excellent service and a great flat rate price for my phone screen replacement. Will definitely come…read moreback. I contacted a bunch of electronics repair shops on yelp for quotes and this was both the fastest to reply to me, the shortest repair time, and the lowest price by $50-$150 compared to the other shops. They had to ship in the part in cuz I have a less common phone, but it arrived next day! (other companies I got quotes from said 3-4 days before it would even arrive). They wanted a $20 deposit for the part order that I was able to pay online. The part arrived next day, and I brought in my phone. It only took 45 min to replace my screen and get me on my way. Fast service and cost slightly less than the quoted flat rate. Highly recommend 10/10

Boy did I get lucky I bought a 32 inch TV for my kitchen so I can be watching YouTube for any of my…read morerecipes to try. All I did is I walked in to Best Buy and hill country galleria and there was a lady there very nice I told her exactly what I wanted and she said one moment I'm going to check to see if we have any more of the $79 TV's. So I waited till she returned and she said there was only one left and she's looking for it. Not being hopeful at this time I went to the front to kill some time. And was speaking to the people that work for the Geek Squad small talk. So finally after a while maybe 22 minutes later she comes with ATV yes $79 on sale clearance red apple sale cool. So being as happy as I could be I was so happy she found the last one. So all you have to do is let them know exactly what you're looking for and give them the number that you found on line and they will let you know if you can pick it up or if it could be ordered or delivered to you. I recommend Best Buy for any items that you're looking that is on clearance because you can't get a better bargain.

Bummer. This was a miss for me. When I walked in, I was greeted. I was asked if I needed help in an…read morearea. I said yes actually, I need help with the printers. He said he would send someone there. I waited for a while looked over the different printers. Honestly I don't need anything fancy. I just every so often need to print emails or documents around tax season. While I was waiting, I thought I would look at the ink that the printers that I was interested in. Get an idea of the pricing. Basically the whole wall was out of stock. And 2 of the printers I liked didn't have any ink. I didn't even see a tag where they would have been. I don't know if ink comes with the printer when you buy. But since I didn't have any help, and there were no ink cartridges to buy anyway. I didn't see the point to stay. I guess I will check another store.

This is NOT A VERIZON STORE. Be Warned…read more They are allowed to use the image and likeness of a Verizon store, without the proper training and know how. They do not know the answers to questions, misled me down incorrect advising into something I didn't want to be in. Thomas told me that my refund would be processed in 2-3 billing cycles, when I paid on a credit card for taxes and fees, these people don't know what they're talking about, are incredibly unprofessional and had me on hold for 10 minutes while they mocked me verbally thinking the phone was MUTED. Go to a real Verizon store in the Galeria.

We went to the Lakeway location yesterday, around 5:00 (ish). We waited about 30 mins', which was…read moreno problem, a few ahead of us. The wait was worth it, as we got James to help us. He helped me choose an apple 16 phone, screen protector and case. He was extremely knowledgeable, (in all areas), kind and patient. He worked til gone 7:00 (closing) with NO sign of frustration at my many, naive questions., as a 1st time IPhone user. Not once did I feel that I annoyed him...even though I'm sure I did. An outstanding young man for sure. Thank you again James. Debbie G.

They are criminals. They rolled in a new line without my consent and probably pocketed a free phone…read morewith that add on but wait there is more. They rolled in Advanced protection on 2 of my 4 #'s.

I went to upgrade my phone. I very specifically stated that I did not want my monthly plan to…read morechange. We finished the order and upon leaving the store I received a text stating that I had just signed up for Next Up. The clerk never asked me if I wanted Next Up and if he had I would have said no. I walked back into the store to question it and was told I would have to wait to receive the phone before I could cancel it. Later I realized the clerk had also signed me up for insurance protection which we had not discussed and he must have also changed my plan as the base rate was increasing $12 a month. The guy flat out lied and committed fraud.

A quick turnaround and fair price on a faulty phone screen replacement. Thank you for making this…read moreeasy.

Friendly service and quick turnaround. Hope I don't have another broken device, but if I do,…read morethey'll have my business.