My phone was water damaged and had a 3 min boot loop and then went into restoration mode. I visited…read moreanother shop and got quoted 350. I visited Vy for second opinions and with her knowledge she was able to fix my issue for 120. Got it repaired in a hew hours.

Vi was nice enough to come in on Saturday to replace the battery on my iPhone 13 Pro Max. Took her…read moreless than 30 minutes. Learned my lesson with using non Apple batteries. Should be good for another 3 years. Thank you

Was in shopping with the family, and I brought in my daughter's iPhone to have the cracked…read morescreensaver replaced. In and out in less than 5 minutes and only $10 for a great installation! No air bubbles or lint to wrestle with like I've had with my own DIY jobs.

Took them my gold iPhone the son blow it up they try put my phone back together on a hole different…read moreblue I phone the camera didn't work correctly still an just broke 3days later the back plate just cracked apart. Good luck if you take yours. Gave me an older model phone witches I couldn't use because wouldn't support the apps I need for work . Still have it just never went back to your store give it to yall. Plus you guys kept harassing calling an texting say you have the location of the phone so you could of pulled up to get it

Totally recommend this place! My son's phone was having difficulty charging. Googled this spot…read morewalked in, the man there was very nice. Asked us how he could help told him my son's phone wasn't charging. He looked at it, cleaned it, and said it's ready I was going to pay and he said no worries. He said it with the biggest smile. Most places would have charged something. Thank you sir!!! You made our day!

A few months ago I gave them a unusual challenge I suppose with a broken LCD dashboard for a…read moremotorcycle that just needed a screen replacement. They were able to open it but thats where the service stopped. I got my LCD back opened and paid for the labor. I was told they would look for a replacement LCD for me but never did. I called to follow up and just end up giving up and completing the fix on my own. On the plus side, I learned how to repair my own LCD dash so thats a plus.

Easy peasy! Zane took really good care of my phone and got it back working in just a couple of…read morehours. We used Asurion insurance through our carrier, and they immediately fixed the phone same day.

Walked in to get help with a broken back of an IPhone 14 Pro. Very friendly, helpful woman who…read moredescribed the problem with this particular device model and the repair needed. It would take about 48 hours to fix as it's done with a laser vs removing and replacing the back. Hence need to leave phone for 48 hours. About $200 for the repair. Other options would be leave as is, cover with a new phone cover so not to see it or replace the phone. This business sells a limited quantity and varieties of phone covers and cords. There is a seating area for guests to wait. This business also does Asurion insurance work.

Great service! Good communication. I recommend Andy. He'll even deliver to you. He's starting…read moreup a new business and we all should give him a chance.

Andi went above and beyond trying to accommodate my needs. He traveled quite far to pick up my…read morephone because I couldn't take it to him that day and we didn't want to wait any longer for water damage to get worse. He also gave me the best price and most fair service in comparison to to other store I called before him. I would highly recommend him.

I went to NEO Phone Repair (inside 99 Ranch, near the hot food side) because I thought I had two…read morebroken camera lenses on my phone. They told me to bring it in and said it would take about 25 minutes. When I came back, they explained that it wasn't actually my phone's lenses that were broken--it was just the lens protectors I had forgotten I had on. Instead of charging me for unnecessary repairs, they simply replaced the protectors and only charged me for that. I really appreciate their honesty and integrity. They could have easily charged me a lot more, but instead, they saved me money and gave me peace of mind. Hard to find service like that these days! Highly recommend NEO Phone Repair if you need trustworthy and reliable phone repairs.

Service was great! Came here to replace iPhone screen and charging part. Since it's an older…read moreiPhone, they had to order the parts and wouldn't be here for 5-6 days. Got a call the next day. parts came in early. Took about 30 minutes for them to replace both parts.

Great experience. Friendly staff greeted me as soon as I walked in. Prices were fair, and the job…read morewas done in less then a day (my phone looks good and how I was hoping after the repair) For those who've never been here before, I'd note two things: 1) You can't pay with a regular credit card, I ended up paying with Zelle. 2) You DO NOT have to go up any stairs to get to the store. They are on the first floor towards the middle of the building. There is another (out of business) store upstairs that can easily be mistaken for this place, don't be fooled by it!!

Wow, what amazing customer service! I was having issues with my Hotmail account and, while this is…read morenot their specialty, Dairy went out of his way to help me out when I called in a panic! While there, I watched him multitask with many customers, very efficiently and with an upbeat and positive attitude! Just listening to him work and interact with customers demonstrated his extreme knowledge of everything tech! I came here on a recommendation, and I am, in turn, recommending him to you. These are my new phone go-to guys!

The vast majority of the time when you visit University Wireless you get to deal directly with the…read moreowner, Frank, who is courteous, communicative, and dose quality work and bargain prices. He's been "My Device Repair Guy" for atleast 5 years now, and he has earned a 5 star review from every trip I've made to see him.. I'm consistently breaking my ancient iPhones in various ways, and he's always able to accommodate me, his repairs are always of good quality, and he even did some work outside of his wheelhouse customizing my Steam Deck for me and did a good job with that too.. I believe his establishment also sells used phones, phone accessories, phone plans, and cyrpto too if your into that sorta thing. Screw going to the national chain for these services, Franks the man, he's nice, he's local, he's got your back. Pay him a visit, give him a try, you wont be disappointed, then you'll have your own Device Repair Guy too! =]

I brought my Apple Watch to be repaired, I thought that my watch needed a new battery and a new…read morebattery is over $100. When I brought it in, the owner immediately put the watch on the charger and he says, give it a few minutes. The watch actually started to charge on his charger and I actually didn't need a new battery, it just had drained completely and it needed some time to start charging again. I was very grateful and thanked the owner for being honest and not trying to just take my money. I would highly recommend University Wireless.

I will never take my phones anywhere else. Cellular experts are the definition of excellent…read morecustomer service. Not only are they the most reasonable in town, they guarantee all of their work and repairs. They are fast, friendly, and flexible. I also want to add they are honest! There have been several times where my phone did not need to be repaired but just needed a couple of things done and they charge me a very minimal charge for it. Anyone else would've probably taken my money and said that something else was wrong with it! Five star service every time. :-)

Mark and Kevin are awesome! 10 stars! I came with a cracked screen and they replaced it with ease!…read more It took 30 mins or less. They have lots of case options and key lanyards, iPad cases, pretty much anything for the phone accessory needed. They helped me put on my new tempered glass screen protector and my new case! Everything is really affordable. It's inside smartshop so you can entertain yourself by walking around and buying snacks or shopping for makeup, clothes, or jewelry. Their customer service was impeccable. And I would def be coming back here versus a place at the mall to get ripped off. Thanks again mark and Kevin for making my phone look like brand new again!

great guys , i felt I was in good hands from the get-go very…read morereasonably priced for offered services Highly recommended !

Highly recommend this place! My husband's iPhone 12 Pro max got ran over (probably more than once)…read more We dropped by here to see if they could save it. They were able to do a screen repair for a reasonable price in about 2 hours. Staff were really nice!