Paul was an amazing help,…read more He was able to get me situated all while doing 2 other task and on the phone, with everything and everyone helped accordingly. I see that being very beneficial for the company. As he was able to successfully complete everything at that moment. Never once gave me a hard time (considering I was all over the place with questions and concerns) rather gave me advice to better my options and choices. He definitely gets at 10 out of 10.

This location has a scammer as a manager. We went in to get new phones and the manager there setup…read more6 additional lines. 2 random lines and 4 "tablet" lines. When we got our first bill we had 8 lines for two people. All so he could get a commission. AVOID THIS PLACE LIKE THE PLAGUE if you don't want to be ripped off!!!

Absolutely great place for phones and wireless, Ben will take care of you and get whatever you need!read more

Disappointed in their inconsistent customer service. Have been here twice for them to put screen…read moreprotectors on our Pixel 2 phones because they are REALLY GOOD at it. However, after breaking my phone and getting my replacement Pixel 3, they refused to put on my screen protector because I didn't purchase it from them. Very inconsistent with their customer service. I was literally here less than 2 weeks ago, and they had no problem doing it for me. I'm a Cricket customer, and told them that the last two times also, and it was never an issue. Today, however, it was finally an issue. Yet another reason for me to stick to Cricket Wireless.

I come by here at least 4 or 5 times a month. I send my packages here and I have internet service…read morethey offer. Its a family owned and run business and yes sometimes they slip up. Once a package didn't have enough postage so it got sent back. But people make mistakes. I always receive great service and I would come here any day over the Renton USPS.

Dropped off a package at there USPS side of the store. Now the package is gone never scanned in…read more Very suspicious business.

Fingerprint sensor no longer works, 32MP selfie cam all blurry because dust trap wasn't…read morereinstalled, half the time I put my phone in pocket, it wakes the screen by itself (I triple-checked that all my wake motions are indeed disabled), 6.7" screen decreased to 6.5" because they used cheap quality screen that doesn't go to the edge like original screen, power button doesn't wake phone 25% of time, I gotta hold power and vol buttons to reboot in order to wake the screen, totally regret coming here, very sorry to say

Worst place ever they should not be in business. They lie to customers they tell you they order…read morescreens for more money when they get them off eBay for 15$ they charge a 100$ for labor on a simple easy fix that you could watch YouTube and learn.every time I got a phone fixed there either something else didn't work they were put back together cheaply and you barely touch the screen and it cracks . Please don't be scamed go some were else !

Unusual location as he inside a INDIAN Grocery Store....in a small "room" off too far…read moreleft.......... My Pixel 7 Phone (at least 5 years old) had a 1st time problem as lint, tiny debris got into the charging port, so as I couldnt plug in my "C" cord.......... My charging port was cleaned in 10 minutes while I waited , at a fee of $40.00....... I have no other experience with "PIW" but recommend him .......

Very happy with the service here. Replaced an old battery and cleaned charging port on iPhone…read more Phone is working perfectly and I'll definitely be back if in need anything else!