Literally the only people I trust my equipment to. So honest, smart and passionate about what they…read moredo.

Stepping in the Starr was like taking a step back in time in a good way. All the vintage speakers,…read moreelectronics, etc. and that's the only place I found in town where I can get my electronics serviced. I was very impressed.. They fixed my vintage Sony retracting platter turntable, and five CD displayer and they work perfectly.

Stopped by here to grab a few things for our trip. The store was clean and well kept from what I…read morecould see. It was easy to find the items we needed. Prices seemed normal compared to our target at home. We used self checkout and it was all super easy. I appreciated having this option right on the strip. It was great to get into the AC.

A hidden gem on the strip, as many others have stated! While this Target isn't quite the same size…read moreand scale as other locations, they have the essentials for tourists, including snacks, drinks, beauty items, toiletries and much more. I know some others have commented that the pricing seems higher compared to other Target locations, but being from LA, I feel like the pricing is fairly close to what I'm used to, which is honestly a huge relief considering everything else on the strip is insanely overpriced.

Really great customer service. Wanted to buy the pink…read moreRazerbook laptop(1TB), and I had purchased it online the night before I was about to leave for a trip. I didn't think it would be ready in time and had planned to just pick it up when I got home from vacation, but I was contacted immediately and it was ready to pick up the next morning. The online response was quick, letting me know they had the item in stock, and the store's response was also great, as they had the product ready for me to pick up in less than an hour. I was able to jet down to the store real quick right before my flight and get my laptop, so it was nice having it with me on vacation! The Razerbook is a great product, I've been able to game on it, along with doing college work. The screen is also touchscreen, which was a nice surprise cause I didn't actually read the description for it, I just wanted a pink laptop.

Not very often I leave a review for a retail store, but Kash gave exceptional service and kept up…read morewith our goofiness! Appreciate your patience with us and thanks for helping us pick out our stuff.

Mr Patrick is supaaaa! Nice! He's polite, respectful, and…read morehumble! He needs a damn raise! Thank you Mr Patrick for everything.

This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

Wonderful customer service. Returned a headset with a warranty. Waited about 10 minutes for them to…read morefind the product as it was the last one InStock. They also let us know it was on clearence and no longer being made, they are making a 2026 version hopefully this one lasts longer. Bf is a truck driver and depends on this headset for work.

Went in with my wife to buy a new TV. Luis asked if we needed anything since he saw me looking at…read morethe TVs, and once I explained what we were looking for, he immediately assisted us. He gave us exactly what we needed, was polite and it sounded like he really knew what he was talking about. He even immediately offered to bring it to the front he could place it in my car. Great customer service from Luis 10/10

Great customer service, very pleasant to deal with. Great products! Adam was amazing!read more

Please be aware the "reviews" by people with one review and glowing praises, no profile…read morepicture......probably need to be taken with a grain of salt. This company is BAD NEWS. There is no way this place legitimately earned the 5 star reviews. PLEASE BE WARNED!! That said, the brothers who run this business are .....smooth. I was led to a pair of head phones that were SUPER comfortable and the sound quality was amazing. They pulled up the "Amazon headphones on sale(same headphones) for $499.00.....BUT WAIT!!! Yeah you get the picture. I bought them (half price of course because they are SO NICE), and the headphones I got when I got them home and tried them....were cheaply made and uncomfortable. I thought..."WTH , where are the comfy ones I had on?" I was there for an Animal Expo, and we were staying at the Flamingo...so we stumbled in to the "trap." Also included (because they are so nice) was a phone charger case. 250 dollars....but for you....blah blah. Phone charger case is ok....eh. Not worth the money as there are equal quality less expensive options. However at least they still work. My best friends charging phone case stopped worked a few days after she got home. She is still trying to get the $20.00 lifetime replacement charger. They "include" these plastic cards that are "warranty's"...but no where on their "website" will allow you to register. Buyer Beware. I expect more faceless positive reviews after I post this. My advice....stay away. Scammers.

Went to purchase a new large screen TV during their Memorial Day sale. Waited several minutes for a…read moresalesman to attend us, but they were none in the TV area. JOSHUA B. from the camera dept tried finding one for us, but all were busy. He then attended to us himself, and did an excellent job helping us focus on the perfect item. My husband is in a wheelchair, and He really went out of his way in assisting us, and even found a few promotional deals that saved us quite a bit of money. He set up all aspects of delivery, in-home installation, and made us aware of warranty and support options. We waited until the item was delivered and installed before leaving this review. We are very satisfied with the outcome.

Tl;dr: store experience fine, Geek Squad service TERRIBLE…read more Bought a TV from this store back in 2022. In-store experience was just fine, no complaints (and why this review includes two stars instead of just one). Fast forward to June 2026, and the TV stops working. We schedule a repair online with the Geek Squad, specify the purchase date of the TV and that it's no longer under warranty, pay the $130 service fee, and are scheduled for an agent to come out for the repair. Three weeks later, we have been rescheduled twice already, and just this afternoon I receive a call from a Best Buy CSR that they need to reschedule the appointment AGAIN. Each time, they can only reschedule for another week out. I get that this is just a TV, not exactly a life-or-death appliance, but this is still an unacceptable lack of service, especially when we've paid up front. Either find another agent to come out - you're Best Buy for heaven's sake, you can't reasonably tell me you only have one agent in the entirety of the Las Vegas valley - or just be honest that you're not up for repairing a four-year-old TV even if its owners are willing to pay out of pocket. Anyway, we'll be taking our repair money elsewhere, and would warn anyone buying from Best Buy to never rely on the Geek Squad for help since it is, apparently, nonexistent. What a shame.

Too much damage not worth what they are asking. A waste of time and energy. Workers are not…read morefriendly and open to question.

I've been going to the UNLV Surplus since my year staying in the dorms of UNLV in 2016. Since I…read morecould remember, the staff at UNLV Surplus Center has been awesome. This time around they went above and beyond for the high school juniors and seniors on my club football team. As an athlete this is a great place to get UNLV gear for the school year! S/o to Andrea the boss lady over there, she's amazing! I definitely recommend 5 's