When I purchased my home their magnet was on the refrigerator so I utilized their services…read more(encountered a few hiccups), 14 years later I trusted them again and purchased my new HVAC system from them. Terrible customer service when I attempted to get a simple rebate code. Once I put something in writing I got the correct information which I was told didn't exist. Just skip them and use another company.

NEVER let these guys in your house…read more I first called them to work on my boiler. They charged me $300 bucks, found out later, they did not fix the problem. Then that night, my pressure relief valve on my hot water heater failed and soaked my basement. I made a HUGE mistake by calling the same company to send out some plumbers to fix the issue. They replaced the valve then came up stairs and said there was an error code showing low pilot light, but not to worry should resolve on its own. So they left. As I walked downstairs I smelled the strongest stench of natural gas I have ever smelled. Turns out these yahoos left a gas connection very loose. Which explains the low pilot light, because half the gas was leaking into my basement. Luckily someone was there (who actually fixed the boiler, AJ Micheal's tech) and he found the leak and tightened the connection while I scrambled to open windows. So of course I was upset that the plumbers almost blew up my house and killed my entire family. Called the dispatcher who essentially said, " well the leak is fixed and they are onto the next call so what do you want us to do?" Took 3 or 4 days of calling to get a supervisor on the line. Who did nothing for survive recovery. The plumbers who Albright Mechanical sent to my home were incompetent and dangerous. furthermore, the company showed zero urgency in addressing the situation. I truly hope they don't kill any one.

Remarkable service. I had a heating ductwork issue. The bedrooms were cold. I called, and…read moreamazingly, they can to my home within the hour. Four hours later, at a very reasonable price, we had great heat right where we wanted it. Additionally, their technicians were clean and appeared wearing booties and carrying drop clothes. Not a speck of mess was left behind. Thanks guys.

My heating system broke during the coldest days of winter. Frank Klein and Sons got someone here…read moreas soon as possible, and fixed the problem at a reasonable price. I am very grateful for the service !!!

They were easy to get an appointment with and there were no issues with them showing up and…read morecompleting the job. The issues came with the job itself and the experience afterwards. They cut some corners that were not up to code and they installed the expansion tank on the hot side, horizontally, and with no support. When I called in about this they assured me that the tank could be on the hot side no problem. Several other experienced plumbers and the literal instruction manual for the heater all say to never install the tank on the hot side. So I just have to pay someone else to take care of it properly now

To follow up on O'Neil ghosting us. We ended up contacting Saffer Plumbing who came out and…read morediagnosed the problem, gave us a written estimate (half the price O'Neill quoted), and then repaired it within one week. Thank you Saffer!!! Shame on O'Neill!!!

We needed diagnosis of a leak as well as multiple small repairs…read more The reason for the leak was quickly found, and Chris and Alex worked together to also repair the toilet leaks. Their explanation of the work to be done was clear, and their work was thorough. They work together extremely well allowing them to spend less time than a single plumber. They are also vey amiable and anxious to please. I would definitely recommend them for your next project!

They are amazing people! even with all the plumbing they seemed positive! 5/5 BEST PLUMBING AND…read moreHEATINF COMPANY OUT THERE

We called Tario HVAC on a Friday afternoon in the middle of a heat wave when every other company…read moresaid they were too busy to make it to our place to repair our AC. Jose and Eduardo came out *that night,* stood out in 100-degree heat in the dark, and calmly, patiently and professionally isolated the problem, fixed it and explained exactly what they were doing as they went. Nice guys, too. Their work prevented our having to spend the 4th of July weekend sweltering without AC. They didn't just do a great job. They're our heroes! Would use them again ANY TIME.

Jose and team did an outstanding job replacing our A/C and furnace. He was very responsive and…read moreprovided all requested information. The work was done with care and to code. His pricing was also good for the equipment and work completed. Highly recommend contacting them if you are looking to replace your A/C and/or furnace.

I used these guys in 2020 for a hot water heater install and they were great. On 6/28 23 & 6/29/23…read moreI tried to contact them for a issue with my pilot light not working. There phone number said not accepting calls for two days. I had a Rheem Prof. Classic 40 gal. unit installed which I was told by them was a superior unit. I paid $1500 for the water heater and installation. What they wont tell you is No supply house carriers replacement parts for Rheem you have to order directly from Rheem. Plan on replacing your hot water heater or waiting weeks for parts. it will now cost me $3500 to replace a 2 and a half year old water heater. They don't stand behind the products they install.

Some of the most knowledgeable, professional, and hard working contractors I've ever dealt with!…read moreOur water heater broke unexpectedly, leaving us without hot water or heat (aquatherm furnace) and they were able to come out right away to install a replacement at a reasonable price. They helped us navigate a complicated warranty replacement, an above-average complexity install, and went above and beyond at every step to make sure the job was done right...even going out of their way to secure a part in order to prevent the same issue from happening in the future! Would HIGHLY recommend Rob and his team.

Thank you A-Quality! My Elderly in-laws A/C went down this weekend. I called A-Quality at 845am…read moreand by noon their system was fixed! They had called other companies which could not come out for at least a week. You folks are awesome! D Katz Damascus.

Terrible customer service! They advertise an emergency call…read moreout, then they text you saying that they won't be coming that day, even though they promised to be there within an hour when you call. No apology, they don't give a damn about their customers. In the troubled economy, use someone who wants your business!

Well now on visit number 4 to replace the inside motor. Now they tell me I'm going to need more…read moreparts (Things that were working before they came) I think it is time to go to the Better Business Bureau and maybe the Attorney General for MD. Let's see how it works out today and will update later on. Now they want another $190 to fix something that was not broken to begin with. (But is now) - Filed complaint with Better Business

They are amazing! Been using them for over 15 years and they have saved me a bundle because they…read moreare able to fix anything! Reasonable prices, prompt service, and friendly and knowledgeable techs. My entire family uses them, and I have recommended them to many friends and neighbors and nothing but positive feedback! Great local company and I respect them, they are honest and will tell you when an appliance just is beyond repair. So grateful for all the work they have done on my many appliances, hvac as well as on our rental property. A-Team Rocks!