We called Tario HVAC on a Friday afternoon in the middle of a heat wave when every other company…read moresaid they were too busy to make it to our place to repair our AC. Jose and Eduardo came out *that night,* stood out in 100-degree heat in the dark, and calmly, patiently and professionally isolated the problem, fixed it and explained exactly what they were doing as they went. Nice guys, too. Their work prevented our having to spend the 4th of July weekend sweltering without AC. They didn't just do a great job. They're our heroes! Would use them again ANY TIME.

Jose and team did an outstanding job replacing our A/C and furnace. He was very responsive and…read moreprovided all requested information. The work was done with care and to code. His pricing was also good for the equipment and work completed. Highly recommend contacting them if you are looking to replace your A/C and/or furnace.

I've been using Chason for over 15 years. Their service is excellent. I'm glad I can support a…read morelocal small business.

My parents have used Chason for their HVAC needs for over 20 years. I just bought my own home 2…read moreyears ago, and finally had a chance to experience their service myself today. My home's AC completely stopped working last night. I called Chason at 8am, and one of their technicians, Steve, arrived just after 11am. He was friendly, knowledgeable and thorough. He took the time to explain everything he was doing, and I learned a lot about the cooling system that I didn't know before. To sum it up, it was top-notch service at a fair price. You really can't beat the quality of small, family-owned businesses. It's no surprise they've been in business for 75 years. The next time I need service, I won't hesitate to call Chason. I can also confidently say they'll be my first recommendation to any friends/family that require work. Thank you Steve!

I had a 4 1/2‑year‑old Carrier heat pump that needed repair. This company charged nearly $1,300 in…read morediagnostic and labor fees yet never identified the problem. The process dragged on for over four months, mostly waiting for parts, and I ended up exactly where I started. Every replacement part they installed failed, and the troubleshooting went in circles with no progress. The technician genuinely tried, but nothing was resolved. On the last visit, they installed another board with no improvement, then attempted to charge me again. I refused -- nothing had been diagnosed or fixed, and I was already out $1,300. After that, the company stopped responding to calls and emails. Only when I reported the issue to the manufacturer did the owner contact me, demanding $369 for the previous visit and full payment upfront for any future service. When I pushed back, he emailed saying the company was "parting ways" with me. In short, the company demonstrated poor customer service, charged repeatedly without delivering a solution, and stopped communicating when they couldn't figure out the issue. I ultimately purchased a brand‑new HVAC system because I no longer felt safe relying on the original equipment after months of failed repairs.

Magnificent. Polite friendly and extremely competent. They recently replaced our heat pump…read more The entire team deserves praise. Their price was competitive. But more than that they were considerate and caring and efficient. I will be telling everyone i know about how pleased we were with them

When I purchased my home their magnet was on the refrigerator so I utilized their services…read more(encountered a few hiccups), 14 years later I trusted them again and purchased my new HVAC system from them. Terrible customer service when I attempted to get a simple rebate code. Once I put something in writing I got the correct information which I was told didn't exist. Just skip them and use another company.

NEVER let these guys in your house…read more I first called them to work on my boiler. They charged me $300 bucks, found out later, they did not fix the problem. Then that night, my pressure relief valve on my hot water heater failed and soaked my basement. I made a HUGE mistake by calling the same company to send out some plumbers to fix the issue. They replaced the valve then came up stairs and said there was an error code showing low pilot light, but not to worry should resolve on its own. So they left. As I walked downstairs I smelled the strongest stench of natural gas I have ever smelled. Turns out these yahoos left a gas connection very loose. Which explains the low pilot light, because half the gas was leaking into my basement. Luckily someone was there (who actually fixed the boiler, AJ Micheal's tech) and he found the leak and tightened the connection while I scrambled to open windows. So of course I was upset that the plumbers almost blew up my house and killed my entire family. Called the dispatcher who essentially said, " well the leak is fixed and they are onto the next call so what do you want us to do?" Took 3 or 4 days of calling to get a supervisor on the line. Who did nothing for survive recovery. The plumbers who Albright Mechanical sent to my home were incompetent and dangerous. furthermore, the company showed zero urgency in addressing the situation. I truly hope they don't kill any one.

What I liked about Elmar first is that there wasn't a sales pitch. Brian came over, did some…read moremeasurements, gave some recommendations and then followed up with multiple quotes to choose from. (Elmar's quotes beat out the other guys, fyi.) Brian was also very responsive to email which was helpful because I did have a few questions before selecting a quote and after installation. We ended up going with Hitachi ductless mini split units. We liked them for the built in Wi-Fi and the slightly lower cost than the Mitsubishi. Onto the install. We were scheduled for the following week after signing the quote. But oops on us -- we were having windows and doors installed by another company and they wanted to come the same week that Elmar was scheduled. I reached out to Brian and Elmar was able to reschedule for the following week, thank goodness, so I appreciated their flexibility. Now onto the actual install. Joe and another guy came out on a Tuesday to start the install. We didn't know exactly what needed to happen, but they were great at letting us know what they would be doing each day. I can't speak to the intricacies of their work specifically since it's not my expertise, but my husband really liked the ductwork they installed outside the house, so that counts for a lot in my book because he would definitely say something if it didn't seem right. Also high marks for Joe and the second guy (i really wish I remembered his name. Sorry!) because they were super friendly to me and my dog hanging around the house while they were here. The units have only been installed a couple of weeks but so far, so good. They run quiet and put out a lot of cool air. I'm excited to have real a/c for the summer and to be able to control them while we're away, through the Wi-Fi app.

Be aware!!!. They changed $400+ to just REPROGRAM /recet…read more(not installed) termostat.. .did not complete the job. I try to call several times ..newer combe back to finish to connect termostat to humidifier

Ryan came to my home for services today. My A/C went out last week and I was so anxious about the…read morecost to replace this unit. To my relief, the previous company who provided maintenance did not tighten a bolt which loosened the unit making it inoperable. Ryan restored the unit back to operation. He is professional and clearly a smart and seasoned technician. I was so grateful for his quick analysis and visit.

In 2024 American home shield sent this contractor to my home to install AC/Furnace. One year to…read moredate the AC went up. Vincent came out to look at the unit. Compressor was in bad shape (nothing I did). Unit under a 5-yr warranty. Vincent said that it would NOT be honored by the manufacture (Goodman) because it was "damaged." What! In the same breath, he offered to "sell" me one of his units for $2,500. I spent $5,600 already. Why offer this? Then, he gave me a week to answer. Through another tech, the compressor WAS found to be under warranty, and I was able to get that put in by someone else. He scammed me and thought I was a fool to buy a unit from him when I had already paid for a unit that was under warranty. Why tell me mine was not under warranty when it was. That's unprofessional, disrespectful, rude, unthoughtful, inconsiderate and appalling to me! This is not how business is done. He tried to act like he was helping me, but this was the worse business transaction any company could make. I would never recommend him to anyone. I'm sure someone has been through this same type of experience with him too!! TELL IT!!!!! He doesn't deserve to be in business!! This smells SCAM! If I could rate no stars, I would. Also, he did not do his due diligence as far as my duct work being compatible for the units he put in as well as the thermostat. An awful experience!!!!!

Well now on visit number 4 to replace the inside motor. Now they tell me I'm going to need more…read moreparts (Things that were working before they came) I think it is time to go to the Better Business Bureau and maybe the Attorney General for MD. Let's see how it works out today and will update later on. Now they want another $190 to fix something that was not broken to begin with. (But is now) - Filed complaint with Better Business

They are amazing! Been using them for over 15 years and they have saved me a bundle because they…read moreare able to fix anything! Reasonable prices, prompt service, and friendly and knowledgeable techs. My entire family uses them, and I have recommended them to many friends and neighbors and nothing but positive feedback! Great local company and I respect them, they are honest and will tell you when an appliance just is beyond repair. So grateful for all the work they have done on my many appliances, hvac as well as on our rental property. A-Team Rocks!

I called MD Heating & Cooling was able to received a same day inspection of my HVAC system. The…read moretechnician Derek Wray was knowledge and very easy to work so I decided to purchase a one-year maintenance agreement. Fortunately, I already had a plumbing and heating service contract with one of their business partners so I received a discounted price for the HVAC inspection and service contract!

After repeated attempts to have my furnace serviced by a company I'd used for many years, I found…read moremyself in the position of finding a new HVAC company. I was on my way to work when I saw two of your trucks (love the graphics). I didn't have time to speak with the two technicians, so I noted the phone number to research later. After reading the reviews, I placed an online request for service. I was contacted within the hour (on a Saturday!) by Billy (weekend tech) who told me he could come that day if it was urgent (it wasn't). He forwarded my request to Lindsay, who contacted me the following Monday. She explained pricing options and scheduled service for the following day. The service tech (Bill) was great! He arrived on time, assessed the issue, and completed the repair. He answered all of my questions (even the dumb ones)! I could tell he enjoys the job and takes pride in his work. To say I am impressed with this company is an understatement. From start to finish, this was a stress-free ordeal. I am now a proud member of the Comfort Club and highly recommend Maryland Heating and Air!