I had a great experience with 4 winds Chimney service. First time, but I have recommended them 3…read moretimes already. We needed an inspection and cleaning which revealed some significant repairs. We booked it and from beginning to end, it was smooth sailing with them. They consistently told me what was going on, where there technicians were and how much longer the work would be, each day. We had several different crews at different stages in the process and each and every one was great! They showed up on time, text to let us know they were coming, set up protective plastic sheets in the house, wore boot covers while in the house and worked hard each day. For all the work that they did, it was well worth every penny! Once complete, the work is fantastic and now we are enjoying our fireplace. Thank you 4 winds chimney!

Disclaimer to start ... Review based on 3/4 of completed service…read more Inspection process: 5 of 5. Very comprehensive to include a camera inspection of the flue & inner parts of the chimney. Execution of the agreed upon scope of work: 3 of 5. Scope of work included the install of "Full Cover Flat Lid Cap." To date, majority of the scope of work is complete with the exception of installing the cap. Satisfied with the workmanship done so far. The cap hasn't been installed & company is still waiting for delivery. 7 Months into this project when the cap dimensions were taken & I have to arrange for a 2nd install date. Company Warranty Policy: 1 of 5. In order for the company to honor any warranty re-work, the customer has to buy into annual inspections. Based on that, I can't give a full throated recommendation to a neighbor to use this company again

We bought a fireplace through a company that was sold to David Smart. We called in October because…read morethe pilot wouldn't stay lit and they couldn't schedule us for 3 weeks. So mid Nov comes, David arrives and cleans the FP, charges us several hundred dollars and 5 minutes after he leaves it goes off again. I called immediately and left a message. A woman said they needed to order a part. We've called half a dozen times since then and get no response. It's been weeks and no one has even given us a single update. We either get the answering machine or a woman tells us she'll let David know we called. I'm so very frustrated over this. We've had this gas fireplace for many years and have never had a service issue with the former owner. I really miss having it on!

I've had 4 fireplaces/stoves installed in the past 15 years: one gas fireplace, 2 pellet stoves,…read moreand one pellet stove insert. The last one was the pellet stove insert and the work was done by David Smart. Hands down the most professional, well-thought-out, and careful install I've ever had done. Even better, after using the insert a half dozen times: no issues! no callbacks! I'm hoping that David will be available to do annual maintenance because based on my experience with much less reliable installers, I know I can rely on his expertise and attention to detail. Thank you, David!

Time again for a service call, A/C just not cooling and running too much. After a good cleaning…read morefrom Yunis Ashkar, things are much better, not running all the time, and keeping the place cool. I upgraded my service plan at his recommendation due my plan only covering furnace cleanings, now I'll get an annual a/c cleaning which will help keep it running efficiently and prevent me from paying big bucks to RGE! LOL Thanks Yunis and Isaac.

We had Isaac install a solar voltaic system. The system came with a performance warranty. I have…read morereason to believe one string is under performing. Isaac tech came out to explain they no longer install these systems. I keep getting promises about a return call, that never materializes.

Excellent company with the best customer service. Very knowledgeable about everything and knew…read moreexactly what to do. He even took the time to overlook other things for free for me. Best prices around! I called 3 places in or around Avon. Got a written inspection for insurance co as well as learning everything about chimney's and how they work. Definitely my go to as they have been around forever and knew everything about my problems on my chimney and pellet stove.

As always the staff at Four Winds Chimney is professional…read more Our chimney as cared for and repaired as needed. The stainless steel liner put in several years ago is performing well as promised. The office staff is the best. Thank you.

Four Winds Chimney is amazing and stands out as a leader in the industry. The entire process is…read moreprofessional, efficient and worth every penny. Our fireplace looks brand new and works and feels like a new unit. Very happy customer here.