Bought a couple of things wanted to get brisket was a little too big but the price was decentread more

Always great prices and great service! The entire staff is friendly and helpful. Highly recommendedread more

Firstly, the store is open to the public. I looked for some signs, but there was nothing posted,…read morebut ask and the answer was a resounding yes. I give five stars to any place that convinces me I need that bit of kitchen equipment. Not just replacements or duplicates, I mean stuff that does not exist in my kitchen. I have limited space in my kitchen and I do my best to avoid nonessentials. And there are not too many holes in my kitchen inventory. Since this is a restaurant supply store, I figured most of the equipment would be inappropriate for a home kitchen. And mostly it was. I really don't need paper napkins 5000 at a time. But every now and then I saw something that you don't normally see for the home cook. Now the restaurant size woks and pots were to be expected. What I didn't expect was the equipment that's clearly meant to cook individual size portions. Literally these were the cutest little woks I've ever seen. These were also the only woks where I had even the faintest chance of executing that professional chefs flip. I gave it a whirl and no luck. It's still too heavy for me. They did have some items that were on clearance. Now these prices are perfectly in line with other stores, possibly even lower. But way too late, I already have those. What a bummer. There's some stuff that automatically incited lust. But I already know this type of equipment should never be installed in a residential kitchen. For example, they had gas burners for restaurants. I seriously doubt anyone would run the gas pipes that you need to fuel these burners. I think they would violate most residential building codes. Nevertheless, they're awesome kitchen porn. I found the mix of kitchen equipment very interesting. The percentage of items that were clearly of Asian origin was very large. Here are all the missing doodads that *some* Asian markets should be stocking... Have you ever been frustrated purchasing equipment, where the plastic bits like the lids keep breaking and you can't find the replacements? Take a look at this place, the containers are standardized and so are the lids. Finally. I ran across some truly unexpected items. A lot of them were things you never think of like replacement knobs for pots, replacement wooden handles for woks. And you know those traditional brushes that your mom insist is the only way to clean a wok properly? They had it. They had it in the extra extra extra large size, but they had it. And sometimes it was just little things like the kitchen gloves that look like they would survive a tornado. Unfortunately, they were all latex and I'm allergic to latex. Oh well. Of course, there are the bits of equipment that are only useful in the home kitchen and obviously they are completely missing. Sometimes professionalism is too big of price to pay for giving up traditional cookware. If you're just glancing at the prices, they seem awfully high. But take the time to pull out the item and hold it in your hands. There is no doubt it will be heavier and probably has some interesting features that you won't find for the home version. Let's just say the wire racks will hold your cookies even if they're made of lead. And just to make my point, there was no nonstick anything anywhere that I could spot. For those of you who are looking for kitchen items that are a little bit out of the way or need something heavier duty than average. This is a great place to shop. On the other hand, many of these items are going to be too large to store easily or even to use if the dimensions of your kitchen equipment don't match. The Customer Service in the store was simply fantastic. They left you alone if you wanted to browse, and there was certainly plenty to browse. If you had questions or if you were getting serious about a purchase, they were happy to answer questions and make recommendations. 100% recommend if you are a kitchen equipment geek. You'll have fun even if you can't use any of it. 50-50 if you are looking for something unusual. Most items are only stocked if they are used in a restaurant kitchen. There's nothing that specifically aimed at home kitchens. For example, there are no kitchen appliances. Inventory fluctuates. I was delighted to find a silicone baking mat, but it only came in the half sheet size. My hopes for a domed wok cover rose high when I saw the display of Asian kitchen utensils. But the only wok covers I saw were clearly meant for the industrial size version and not for my puny home kitchen. I would say the store is not for everyone. If you love kitchen equipment, you'll enjoy browsing here and snagging cookware that you can't find anywhere else. For everyone else, most likely you find it disappointing since most of the equipment can be found in your regular department store except these are heavy duty. you may not want to pay the higher expense for an item that's going to outlive you. Or maybe we should all buy here instead of caving to our culture of consumption.

We went to Restaurant City to look for something specific we needed. We were looking for a splash…read moreguard to use while cooking, but they didn't have any here. We asked an employee, but he didn't know what it was, showed him a picture and he said they don't sell any here. So, overall just a solid 3. They didn't have what we needed.

Service, everyone was friendly. Prices are very reasonable.. always has great deals.read more

I was very disappointed with my recent experience at Restaurant Depot. I've shopped here many times…read moreusing a day pass and have always been able to bring my two children with me. However, during my most recent visit, I was told that because I was using a day pass, no one under 18 years old is allowed to enter. What makes this even more confusing is that they have a waiver posted at the entrance regarding children, but I was told that it doesn't apply to day pass holders--only to members. If that's the case, the policy should be clearly stated so customers don't make the trip only to be turned away. I'm not sure if this is due to new management or a recent policy change, but it's very unfortunate. I understand businesses have the right to change their policies, but clearer communication would save customers a lot of time and frustration.

I've visited this store three times, and unfortunately, my experience has gotten worse with each…read morevisit. The first couple of times were just decent, though I did notice staff giving me odd looks. On my most recent trip, I came in with a bag of fruits and vegetables from another store. When I showed an older bald employee a photo of the item I was looking for, he pointed me to the section--only about 20-25 feet from the register. But before I could head over, he asked me to leave my bag at the front. I complied, but it felt unnecessary and unwelcoming. As I browsed, I couldn't help but notice that he kept his eyes glued to me the entire time, almost as if I was planning to steal a $3.98 strainer. It was uncomfortable and unprofessional. After later reading reviews from other shoppers, it seems this type of treatment isn't unusual here. Between the overpriced items and the poor customer experience, I've decided this will be my last visit. Hopefully management takes feedback like this seriously, because customers deserve to feel respected and trusted when they shop.

Well stocked and neatly displayed items. Huge selection of dishes from ceramic, porcelain to…read moreplastic. Prices very reasonable as well. Will be back.

I am a single senior woman who needs a few items in bulk. They have what I want at a great price. I…read morealso have a stand up freezer so I can get a few items that I want and freeze the abundance until needed.

This is a great option if you are looking for bulk goods especially if you don't have membership to…read moreCostco or Sam's Club. This is open to the public, anyone can go. Great variety of options to buy. Worth checking out if you never been to this store.

My fiancé and I shop here on a weekly basis for our non profit and Troy is ALWAYS there to welcome…read moreus in with a smile. He is always on top of his job and honestly is an amazing all around employee. I don't think we've ever experienced him without a smile on his face. Thank you Troy!!

This US Foods Chef Store location on West San Carlos Street is in a long strip mall with plenty of…read moreparking. The store is slightly smaller and more compact than the one in San Lorenzo. But they have a wide selection of restaurant/bulk items to shop for. Two unisex single-user restrooms. The cashier, Maurita was friendly and helpful. Come check them out. Support your local business.

This is the best restaurant supply store in the bay area for home cooks for both selection and…read moreprice. 1) the home style cuisinart food processors have small motors. They aren't designed for making baby food, almond butter from almonds or grinding frozen meat into paste for making cha lua or hotdogs. Can smell the burning electric motor smell from home appliances. This smell is toxic and emits cancer causing chemicals. The commercial appliances here don't have that problem. Costs more but you have equipment which fits the task. 2) The home pizza ovens which are popular require peels to get the pizze in and out of the 800 degree oven. They sell both metal and wood versions. The pizza stones for home ovens are much cheaper here than Amazon because it costs more to ship heavy items and AMZN adjusts the price to reflect that even though shipping is "free". Prices better than online and you can see the quality of the product. They have both 16 and 12 inch sizes for peels, etc.. The newer lower cost electric/gas home pizza ovens are 12. They have bread baking pans and detroit pizza pans in stock! No need to go online to get them. The long handles for pizza peels make them unattractive for shipping. If they are shipped then price is 2x of what you see here. 3) Cutting boards, they have the fancy John Boos wood cutting board considered by many to be the best made to cheaper and lighter bamboo boards and poly ones. All come in larger sizes. Not the smaller sizes sold in costco. Much better variety here. Same comment as above for pizza stones. Cheaper than online because heavy items are expensive to ship. Will never get a sub $50 price for a large cutting board online but you can here. 4) Kitchen utensils, heat proof spatulas, long handled stainless steel soup spoons, slotted spoons; stainless steel serving tongs, thermometers, everthing 1/3 - 1/4 the cost of williams sonoma with more useful design like longer handles for deep stock pots. WS doesn't sell long handled spoons. spatulas, because most home cooks have cheaper small pots and skillets. 5) steamers, they have larger sized bamboo and stainless steel steamers for making dimsum. The Asian markets have a limited selection of steamers and WS or costco will never sell steamers. Designed for Asian cuisine. Steaming much healthier then other forms of cooking. 6) Glassware, they have the larger Picardie, 16oz+ in stock! They don't break. Most RS stores only sell cheaper imitations but they are the same price and the Picardie glasses here and lousy quality. 7) Plastic serverware; they sell larger dimension plastic serving platters; good for parties or home use. The larger ones made of porcelain are too heavy and difficult to store. They only go up to a certain size because of cost. Recently most serverware is more than 100-300 each because of inflation. They see reduced sales because of the increased prices and most places are transitioning to not carrying these higher cost items.

Excellent selection and friendly knowledgeable service. I have shopped here several times. Home…read moreCook

So I was on the hunt for a stainless steel preptable to put my arriving that day Ooni Karu 16 pizza…read moreoven. I had gone to my usual spots and decided to stop buy and see what this place had to offer. While I did not get my table there, it was a wonderland for cooking gear. Think of it as a Sur la Table meets a Costco. This particular supply company is open to the public and has a fun warehouse atmosphere to it. Litterally isle after isle of unique (at least to the home cook) items available in vast quantities. We did not get chance to interact with the staff much. One friendly staff member came over to see if we needed any help but otherwise left us alone to wander about the place. We definatly will be back to secure some of the pizza gear we need once we get cranking with the new oven as they had trays, peels, and just about anything else you would want for a pizza making enterprise.

It is hard to find the entrance in back as it looks like a workshop until you round the corner…read moreinside. I came here looking for commercial quality knives. I did not find them. They have a lot of stuff, but it is all very low quality, and you can find the exact same items on Amazon for about 40% less. If you need something quickly and don't care about longevity, this is the place for you, otherwise go elsewhere.