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    Wolf Eyecare

    3.0 (2 reviews)
    Open 9:00 am - 5:00 pm

    By appointment only

    Services - Wolf Eyecare

    Retinal imaging

    Wolf Eyecare Photos

    Recommended Reviews - Wolf Eyecare

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    2 years ago

    The selection of Eye Frames is outstanding, including Under Armour, Fossil, Carrera, Kate Spade and more.

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    3 years ago

    Business owner information

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    Suzanne S.

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    Rosin Eyecare - Woodstock

    Rosin Eyecare - Woodstock

    2.9(9 reviews)
    0.7 mi

    Hours are very inconvenient, can't ever get anyone on the phone, follow up service is not great,…read morethe website is complete garbage and by far the most expensive place I have ever bought glasses from. $1000 for a pair I hate, never again.

    I've been seeing Dr. Krall for the last few years, and he is genuinely amazing. The staff at Rosin…read moreEyeCare is always friendly and welcoming as well. Recently, I had a change in my vision insurance and was able to add my wife as a dependent. She's been going to the Vision Center at Walmart, where she's had a great experience with her eye doctor, but now that she was covered under my insurance, I wanted her to see Dr. Krall. When we arrived for her appointment, I expected that the change in benefits might affect how things played out, but we were clearly told that her eye exam would be fully covered, with no out-of-pocket cost. One of the things I've always appreciated about Rosin is their transparency when it comes to insurance coverage and unexpected expenses, so I didn't think twice about it. However, after her exam, we sat down with a staff member to go over the details and were suddenly told we owed $150 for the exam. It turns out the type of exam she received wasn't covered by my insurance. I even called my insurance provider to confirm, and they verified it. But the issue isn't that insurance didn't cover it--the issue is that we were told it would be covered, and had we known otherwise, we would have never gone through with it. At that point, though, the exam had already been completed, and payment was expected. This is where I felt Rosin made a mistake, and what frustrated me the most was the complete lack of empathy or acknowledgment of the miscommunication. It wasn't just an unexpected charge--it was a costly mistake on their part that we had to pay for. For context, the same exam at the Vision Center at Walmart is only $90. Despite this, I stayed calm and paid the bill. Afterward, we went over contact lens options--six months, yearly supply, etc. Dr. Krall ultimately recommended that my wife stick with her current prescription and brand. We made our choice, placed the order, and that was that. Fast forward to when we went to pick up the contacts, and they had given her the wrong ones--same brand, same prescription, but the wrong model. We spoke with the office manager, who was helpful and allowed us to return them. He even printed out the prescription from Dr. Krall and went over our options. When we asked about ordering a yearly supply, it turned out that it would exceed our benefits allowance by $60, which we'd need to cover out of pocket. He provided all the necessary information and respected my decision to just process the return so I could restore my wife's vision benefits and take time to consider our next steps. At the end of the day, the difference in cost is what matters most. Had I known the exam wasn't covered beforehand, we would have gone elsewhere and saved enough to offset the out-of-pocket cost of the yearly contact supply. My wife's experience at Rosin wasn't the best, but I want to be clear that this has nothing to do with Dr. Krall himself. She had nothing but positive things to say about his knowledge, professionalism, and demeanor--Rosin is lucky to have him. However, given the miscommunication about coverage and the pricing differences, she's decided to continue going to the Vision Center at Walmart. She feels their exam process is just as thorough, but they are much more transparent about insurance and out-of-pocket costs. Also, Yes, I acknowledge that this might be the type of mistake that doesn't happen often, but I'm the one who has to pay for it, not the person who made it or the company that they represent, who could easily rectify the situation by accepting financial responsibility. Even a gesture of good faith with a discount or a small amount of money credited towards the expense would have been greatly appreciated.

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    Richards Maureen S MD

    Richards Maureen S MD

    3.7(3 reviews)
    8.4 mi

    We were recommended to Dr. Richards by my daughter's pediatrician. Everyone in the office is very…read morenice and took their time with her. My daughter (4 yrs old)had a great experience!! It was her first time ever getting her eyes checked so she was a little nervous. I had an appointment the following week and was also very happy. We will be back!

    BEWARE OF THIS PRACTICE - I saw Dr. Richards for a few years…read more Sadly, this has come to an end. They hide fees, don't tell you extra fees up front. I went in for any eye exam and extra testing. At the emd of my visit, I asked for my prescription for my glasses, she would NOT give it to me. She told me I would have to pay 30.00$. I said absolutely NOT. I just paid them a 50.00$ co- pay. AND, they proceeded then to tell me my vision check up is NOT covered under medical OR my vision insurance, because they are surgeons. SO, BEWARE OF THAT CHARGE. I did some research, and it is AGAINST THE LAW for them to not release your prescription/or charge you for it. I have filed claims with the BBB Federal Trade Commission Lisa Madigan's office My health insurance company. THIS office cannot make up any rule they want, their are guidelines. I asked when this rule started and she stated July 2017. Never did I recieve any mailing on this. Their seems to be a lot of seniors that go here, I wonder how many of them, they screwed out of 30$. 1 week aftee I had my office visit with Dr. Richards, I received a letter from her stating, she no longer wants me as a patient. PRETTY CRAPPY, on their end. Its fine, their are plenty more doctors out their who run an honest practice.

    Wolf Eyecare - optometrists - Updated July 2026

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