Absolutely amazing experience, very kind and judgement free, very inexpensive as well, cyrus was my…read moretech and loveddd her, very kind staff, very clean rooms, would absolutely recommend. I don't reside in ontario, but found them off of tiktok and let me just say tiktok really did there thing with these lovely ladies! Would definitely make the drive to come back over here !

My cousin went here and they completely got her gender wrong, she went in at 14 weeks and was told…read moreshe was having a boy, the photo given was a "nub" shot photo but was not clear at all, no in-between the leg photo was given, and then at her anatomy scan at 19 weeks was told she was actually having a girl instead. After having the boy name picked and clothes she now has to change it all because she was given an inaccurate unclear photo that was supposed to be "baby's gender". Would not recommend.

Plenty of parking. Came in for an xray…read more Was in and out in about 30 minutes. No appointment needed. Front lady was friendly. Xray took about 5 minutes. Care quality was good- no complaints.

First impression when you walk in is that the lobby is bigger than you'd expect from the outside…read more Second impression is that the place could definitely use a makeover -- it's not the best‑looking office, so keep an open mind. I needed X-rays and my doctor referred me here as a walk‑in patient. I wasn't thrilled about that at first, but I got over it. I arrived a little after 8 a.m. when they opened, and the lobby was already full, so I wasn't sure how long I'd be waiting. After checking in and filling out paperwork, it took about 30 minutes before I was called back, which was quicker than I expected. Once inside, the process moved fast. They took my X-rays and let me know the results would be sent to my doctor within 3 to 5 days. Will you get what you're there for? Absolutely. Would I recommend this place? Yes, I would. But overall I'm keeping my review neutral because the experience had both positives and areas that could be improved.

Great office staff! Ms. Neetha is an amazing technician! She is very kind and very thorough in…read morepreparing you for your scans. She provides excellent guidance and care.

My mother who is 84 received an outsource referral to have an Ultrasound. Called to schedule the…read moreappointment and was told that the referral could only be opened by one person and that person was not available until the next day and would call back. Receptionist name was Adrienne, friendly and respectful, which is the only reason for 2 stars. Did receive a call the next day to schedule and this is when it got challenging. The business expects to schedule when it is convenient for their techs and will not allow for breaks in schedule. So they will not accommodate the patient/customer in any way. Attempted to schedule an afternoon but was told we have openings at 8:30 so we cannot schedule for afternoon until we schedule the morning to keep the technician busy. Even asked the supervisor. No accounting for someone's reasons for needing later appointments. Poor customer service and business practice. Called and had the referral changed to another diagnostic center which allowed for patient needs and customer service.

I've been here twice now. Both experiences were excellent! I've never seen a nicer medical office…read moreand the people are friendly and professional. Scheduling is great, too - the first appointment available was only two days away. My doc originally sent my referral for another radiology provider, who uses a "traditional" MRI at their RC location. After painfully walking across the parking lot and climbing steep stairs into the trailer, I got about halfway into that machine and realized I wasn't going to be able to breathe! I'm a big guy, and not particularly claustrophobic, but I can't imagine someone of even normal size being anything but terrified by these things without substantial sedation. Remembering HSI and their Open MRI from a couple years ago, I jumped through the hoops to get my referral redirected to them. The difference is like night and day. The office decor and people immediately put you at ease and the open machine didn't make me feel claustrophobic at all, let alone restrict my breathing like the other one.

Don't be tricked by their beautiful office! It is gorgeous but, they are all about the look of a…read morecompetent office but lack the service to their clients who are suffering... after being told my results were completed and sent to my Dr. My Dr. never received my images and I never received the report as promised. The technician who wrote my report was very incompetent and missed several crucial and obvious concerns. Per my Dr., the MRI tech's two lined report did not even scratch the surface of my Dr's findings! It was as if this technician was paid off by the insurance company to find nothing! This MRI technician missed a bone fracture & an obvious severe nerve issue as well as down playing my L5-S1 degenerative disc issue, documenting the issue as mild!! My Dr found many omissions & inconsistencies with this MRI report! If you are in pain & want your issue addressed DO NOT USE THIS IMAGING OFFICE!! This was a horrible experience and delayed my treatment!!!

Clean, professional, attentive, great care and answer all your questions. Sometimes the wait is a…read morelittle long but it's because they draw your blood right then and there if needed and you get to see baby each time. They don't rush you out the door, so the wait time is understandable. Worth the wait, great experience !

I had a horrible experience with them throughout my pregnancy the doctor was always forgetting us…read morein the room and never knew what we were in for and they never transferred my information to the hospital for my delivery . They ignored the hospitals request for my information after they called and emailed several times and never sent anything. I had to get extra medication I didn't need due to their lack of communication and mistakes. Please go to a different provider if you want peace of mind.

Nice place and very clean and very good 3D 4D.. Service was…read morevery good for the technician Dulce she was very helpful and patient she answers all questions . Very good job! Definitely I recommend this place !! To my family and friends!! Definitely I come back again!

Was referred here by my midwife and the experience was as great. Keep in mind this is still part of…read morethe school so a student will be in the room to observe. They make sure you are comfortable and take the time to capture everything they need to send the report to your provider. They are not allow to say anything about your baby if it is healthy or anything looks wrong. Only things like your baby is very active and if you already know the gender they can show you on the ultrasound how to confirm it's a boy or girl. I felt very safe and comfortable in the room and yes it's not fancy, bougie, or ultra modern. But it also only cost $80 and the care i received was as if i paid $150. It's inside the building so you won't see the suite.number on the outside. They do have a bathroom to use cause trust me you have to drink A LOT of water 1hr before the appt. It was pretty fast too got done in 1hr. They accept cash or card but i believe card there is a service fee do double check on this info. I just paid cash. I went in first to get my exam then afterwards my husband came in and we got to look at the images together. Overall I would recommend everyone to come here!!!

Good customer service from receptionist to the tech . I do recommend dont do a pony tail if you are…read moregetting an MRI done i end up with a mild headache and also if you had a car accident back problems dont do everything at once . Good thing I rescheduled the other more MRIs my back was hurting and stiff . I believe is 30 mins for each MRIs . Other then my issues the girls are nice .

While we waited a prolonged time it was so worth it. I am terrified of confined spaces and so I was…read moresent to this imaging center because of the opened walled machine. The tech Andy was so amazing and although I had a mini breakdown he was patient with me and made sure that I had everything needed and guess what I DID THE MRI I am so relieved because the fear is the reason I have not done it. Andy thank you so much again I cannot say that enough.

Scheduling my appointment was very straightforward -- I was able to get an MRI slot within two…read moreweeks, which was a pleasant surprise. The facility itself feels calm and well-organized. The MRI room is spacious, though quite cold (which I expected), and it appears they operate with only one machine, so each time slot is reserved for one patient. That actually helped the experience feel more private and less rushed. Since this was my first MRI, I was understandably nervous. After completing the initial paperwork, the technician came in and carefully explained each step of the process. I appreciated that they didn't rush me -- when I hesitated and needed a few minutes to think things through, they reassured me that there was no pressure and encouraged me to take my time. They also explained that if I truly felt uncomfortable, I could always discuss options with my doctor, which helped me feel more in control. When the technician returned and noticed I still seemed a bit anxious, they checked in again to make sure I was okay. That small moment of emotional reassurance made a big difference. While MRIs are naturally stressful, especially for first-timers, the staff's calm attitude and clear communication helped me feel safe and supported throughout the process. Overall, a very smooth and considerate experience. The professionalism combined with genuine patient care really stood out, and I'd feel comfortable returning here if I ever needed another scan.

I had an appointment at 5:30pm I called at 4:15 asking if I could come in early the receptionist…read moretold me that it was okay and to go ahead and come in early. I arrived at 4:35 and checked in. I still had to wait over an hour ! Past my scheduled time. I don't understand why they said I could get seen earlier. I still waited past my scheduled time and finally got seen at 5:45 It was a complete waist of my time. When I asked the receptionist why they had told me I could come in earlier they said yes her answer was "I don't know who told you that " she was very apologetic but still a waste of my time.