My wife and I went to the Sunglass Hut in the Temecula Promenade Mall today. We were buying…read moreglasses for my wife. There were three or four young ladies in the shop. All of them were very helpful and very nice. I believe their card computers were down, but they remained helpful and courteous. Under these circumstances, it would be very easy to be overwhelmed and short with customers. These young ladies (we are old enough to be their parents) conducted themselves in a very professional manner. Shout out to the Sunglass Hut Ladies!! Handling customers with courtesy, even with a computer system malfunction.

I do not recommend buying anything from here if you are not satified with your item. It looks like…read morea common thing they try to do is say you scratched their glasses and you cannot return them. Nancy is the manager, she gave me the hardest time about 2 glasses that was purchased from them. They use the same cloth to clean all their glasses, I wouldnt doubt it scratches all your lenses. The staff is very professional but they will mislead you in the end. They dont value a happy customer. Please save yourself some time by not upsetting yourself with a purchase from here.

I had a pair of Gucci sunglasses with a broken screw and found Lyndon on Yelp, his reviews are…read moreabsolutely accurate. He fixed them quickly, and the price was very reasonable. On my second visit, I brought in a pair of Louis Vuitton sunglasses with a broken bolt and a bent temple arm. Lyndon was very transparent and explained that trying to bend the arm back into place could potentially cause it to break. A couple of days later, he called to let me know they were ready for pickup, and I was so relieved! They turned out great, and I honestly expected the worst. Hopefully I won't need another repair anytime soon, but I will definitely return if I do. Highly recommend!

First visit: needed new frames. Had a great selection and fair pricing…read more Second visit. Great customer service! Easy, quick and convenient!

Nice place, they also offer alterations…read more I'd give them 5 stars but the last time we came we waited about 15 minutes and it seemed like nobody was in the store! After some time a lady came out of nowhere.

I would like to give zero but I cant anyhow Ive visited this place on several occasions to purchase…read moresunglasses.Over the holidays I admired a purse and ask for a discount and she said she would give me 20% off the 2nd purse over several days I went in looking the associate that told me this I went in one day with my granddaughter and she picks out a purse when checking the price it was 29.00 I when I finally caught up with the associate that said she would give me 20% off the price of the purse was 35.00 its the holidays and I really wasnt thinking but after the transaction I realize she rip me off she didnt give me a discount I paid full price for both purses and its really sad because I was a good customer I love shades and I would buy them to give away but no more im very dissappointed with the service i recieved

Been some time since I had been in this place, but I. Was looking for some shoes I saw online with…read morehopes of seeing them and possibly trying them on. Didn't find the shoes and walked around browsing for potential Xmas gifts. Will return after we get Thanksgiving out of the way

Have you tried their website? It's user friendly and so easy to navigate. Lots of items to choose…read morefrom, quick check out, you can cancel your order, good service, and cheaper than their competitors. I used the Winchester store for pick up (or you can have your items delivered to your front door), didn't have any issues, got my stuff on time! Most likely to use their website again for more shopping!

While I ended up being seen at their other location, I wanted to post how wonderful the TCO front…read moreoffice staff is. I recently broke up with our previous "Vision Center" because I'd had enough with one of their front office staff. If TCO can retain front office staff as pleasant as this, then I know they must be top notch! We were seen at their Murrieta location and had an amazing experience.

I chose this office based on reviews so I will share mine. I called to schedule a contact lens…read moreappointment a week in advance, they were able to get me in sooner than anticipated due to cancelations, I greatly appreciated that since my glasses had an accident and my contact lens prescription was expired. When I called to schedule I asked how much it would be and they said $15, I'm using new insurance. So, I show up and the doctor is nice however there absolutely no trials in my prescription in ant brand? The doctor had suggested monovision and have used multifocals. I get a pair of lenses that for up close and far that aren't my correct prescription, they seemed good enough while jn the chair. I had previously informed the doctor about only having contacts for distance and no glasses, also having an event at the end of the week (that I found out I need to read now) along with a vacation the following week. All is well she said they will call me when the trials arrive. However, once I go to check out, they inform me it will be $95 which they did not disclose, and it is fine for a contacts exam just irritating they couldn't share that when I asked. But what really got me was that they said it would be $95 TO ORDER THE TRIALS! I'm very familiar how optometrist work with representatives for the companies, ordering trials is free btw, so this already was a red flag. I let them know that I would be in at the end of the week to make a payment. They then informed me they will order trials at that time of payment only. I've never heard of such a thing. So I call Wednesday to explain my situation again and to check if there is any trials that could possibly be in sooner than a week after next Friday. That's when the person on the phone rudely said: what I need to know is if you're going to do the exam, she said this twice throughout the conversation, needless to say, I said no and canceled my husband's appointment for Friday. I will be going back to my old office where they don't expect payment before ordering free trials nor do they waste your time. The girl that took over the phone call is not very nice and is very pushy, I personally don't tolerate that. The doctor was nice however the staff interaction is not worth returning. I do not recommend this office for contact lens exams.

The most amazing experience! The cutest clothes and the best customer service helping finding a…read moreperfect gift.

The staff are very helpful and accommodating, they were willing to work with us on an exchange to…read moreget a new size. They have a huge selection of clothes, accessories, and jewelry. We designed charm bracelets with the help of the staff and are really happy with the purchase. This place is great for when you're walking around Old Town and want somewhere to stop and shop.

Not too many malls or outlets have good stores anymore since shopping is pretty much virtual for…read moreeveryone now but the Temecula mall and all the shops surrounding have quite a big selection. I don't know that I've had a bad experience in any stores. Although around the holidays it's insanely crowded, as expected.

A THRIVING MALL! I've come to The Promenade for many years now and it's consistently housed a…read morevariety of stores, restaurants, and specialty shops. It's never felt creepy or empty like some other malls. The mall's prices can be a little overpriced and the parking situation can be a mess but I give this mall a pass as it's generally been a good place to shop. The Promenade has a medium size food court, IMAX theater, big name stores (JCPenney, Macy's etc.), specialty stores (Miniso, Dick's) and plenty of eateries (Lazy Dog, California Pizza Kitchen, Lucille's BBQ and more). It's also surrounded by tons of other stores and eateries that are not attached to it, it's in the shopping hub of Temecula. Service is pretty good, the staff keep the floors clean and tables whipped. However, the restrooms are awful. I took a star partly for this reason. Note: Extra Parking - A parking structure is adjacent to the IMAX theater if you're looking for somewhere to park and the main parking is full.

This was our first time at this office. We are impressed. Everyone was pleasant, professional and…read morevery accommodating. Then it got even better, Dr. Lee was amazing! Such a pleasure to be treated so wonderfully. Thank you to everyone at this office. We will be back and let all our family and friends know this is your place when it comes to eye care.

Wow, this review is long overdue…read more After moving back from Las Vegas many years ago, our family searched for and tried several other Eye Docs in our local area. Sadly, none of them were what are family was looking for in this type of provider. After searching again, we found Dr. Jury's practice! We have been patients of Optometric Vision Experience for maybe 9 years now: we could not be happier with Dr. Jury and his entire staff, from the front counter to frame searching, frame fittings and drop-in frame adjustments. His office and staff are always very accomodating for scheduling our family's annual eye exams and any appointments we may neeed for any type of eye/vision concern. Dr. Jury himself is great eye doctor and our family is very lucky to be his continued patients. He is thorough, patient, and answers all all our questions in an easy to undestand manner.

Came in and had a bunch of questions about getting some running shoes. You could definitely order…read moreonline or go to a generic shoe place, but you come here for the advice, and the expertise, which is what I needed. One of the workers, Tracey, helped me identify the shoe I needed. She had me walk around and could see that I was a little unstable as well as that I had flat feet. Got me in a shoe that I love and even helped me get the right inserts for my other shoes. Highly recommend!

Took my wife here recently for her first, high-end running shoe since I bought my last running…read moreshoes here. This shop is always very friendly, helpful and the employees don't pressure you into a sell at all. I thoroughly enjoy coming here instead of a big box store. My wife was extremely happy with her experience and is excited to restart her health journey with her new Hokas!

I haven't been to Macy's physical store recently. However when I do shop I enjoy the experience…read more They have a great variety when shopping for clothing or fragrance, which is my purpose for going there. I've always encountered helpful employees. Sometimes it's difficult to find an employee who is free to assist.

Located in 'Promenade Temecula' off the 15 FWY. This mall features two separate Macy's stores, a…read morewomen's only and a men's, children, and home. The women's building does not have a men's restroom FYI. Both stores are fully stocked, organized, simply beautifully clean. Macy's has always been one of my favorite stores because I can find anything I need not only for myself and/or home, but also gifts when needed. I like that staff allows customers to test a perfume or cologne before purchase. This assures you're making the right purchase when trying something new. Shoutout to 'Stella' at the men's cologne counter. She was extremely helpful with her advice for a gift set. Overall, it's always a happy shopping experience at Macy's.