Simple oil change and mechanic knowingly allowed oil to drain from the replaced filter, because he didn't tighten it up, thus, could have been bone dry and shared my concern but to no avail. Chris, the owner, showed no concern , what so ever. Never going to go back read more

I have been using this shop for cars since I moved to IB in 2009. Chris and Tom and many more through the years have always been helpful, fair, and provided great repairs. I honestly dont know what I would do without them here! Today I had a a car problem and managed to limp the car there from the strand and they got me fixed up same day. But it's not just the repairs they do, it's the unnecessary stuff they DON'T DO. I trust Woody's not to try to sell things I don't need. Highly recommend! read more

I have always had great service from Woody's. And as far back when they were Trakside! Always fast to look into the problem and provide a quote. Fair pricing and the car has always been available to pick up as promised, sometimes work done immediately. Thanks again to Chris and Louie for taking care of my 2007 Hyundai Santa Fe. Still rolling due to your great team! read more

Excellent, wonderful, knowledgable and kind! I brought my daughter's car in as a Mother's Day gift. She has a newborn and her husband is deployed. Super efficient! They took it in on time, texted me a thorough estimate, done on time, price was as estimated and texted me when the car was ready for pick up! Wonderful and much appreciated. Thank you read more

This place is awesome. Great customer service! I will definitely recommend to my family and friends to go here.

Woody's is great. They are so kind and helpful. They have great service and reasonable prices. They complete the repairs quickly and are honest about what they can and cannot do. My whole family (3 of us) bring our cars here and we are all very happy with Woody's. read more

I've always been skeptical about local shops because they've been predatory in my experience. Woody's is NOT like this!! Their customer service is legit! I was concerned about an engine sound so I took it in and talked to the Owner (Chris) . He could have EASILY charged me an hour labor just to listen and give his opinion, but he didn't. He listened gave his professional opinion and didn't charge. Because of the awesome customer service, I took it back to get my transfer case and differential fluid serviced. Both time I was in by the morning and out by the afternoon. No issues. I'm REAL critical of how I spend my money and would go back in a heartbeat. I would definitely recommend these guys to my peers! read more

They are trash kept my car for 3 days saying they could fix the suspension they've worked on it before only to come back and say they don't kno what they are doing and it's different then other Mercedes lies then I get my car back worse then what it was when I took it on never again ever so much for supporting local businesses just pure trash read more

Woody's auto shop is the only place I will bring my vehicles, and I strongly recommend if you are looking for mechanics that do great, quality service with honest prices and valuable work. This is the only place you need to come too. read more

Super friendly employees and fast, efficient work!! Pricing was great for my serpentine belt. Definitely recommend!

We use Woody's for the company I work for so I decided to try them for my car. They are very professional, they do good work for a fair price, the customer service/follow up is refreshing. I would highly recommend! read more

Quick turn around. Reasonable. Trustworthy. Dependable. Friendly staff. Took an old ford fusion in and it turned out to have a transmission issue. They referred me to Sotos Transmission down the street and didn't charge for the assessment. Sotos was also great for transmission issues just super busy so be patient. Sotos fixed the transmission issue but had to go back to Woody's to replace my O2 sensor. I got a next day appt at 9am and the car was ready for pick up by 1pm. I did pay $90 or so for the diagnostic but I didn't ask for it be waived because they waived it the first time I took the car in to get looked at. Thank you for the great service! read more

These guys are great! Been going here for more than 10 years! Best customer service I've had in years

The best service. He was able to get my car back on the road the same day. The car ran amazing and has been great since. He even texted me the days after to make sure my car was still running perfect. read more

Best auto shop in the South Bay. Happily took my car there from Chula vista. Chris and the staff are great to deal with and was able to help me same day read more

This auto shop is really unprofessional and rude. I've gone in a couple times trying to get them to look at my car because it's the one in the area. Every time I've gone in they always say they cannot help me that I would have to schedule an appointment and then when I schedule they say oh we can't work on your car because it's a low car. My car is a stock Honda it come low from factory. They look at me and only go off age. They see a young kid with a nice car with rims and immediately go no we can't help cuz your car not stock. Like they say it's "Auto Care" but clearly don't car for the auto trend going around with everyone doing stuff to the cars. If you wanna bring your dad's old piece of shit truck bring it I bet they still won't help you. read more

The best auto shop in San Diego. I made an appointment, they kept me in the loop for the repairs on my car and gave me a very fair price. I was worried they would tack on a bunch of extra prices but for the first time ever, I paid less than expected for an auto shop. Give this place a try if you're hesitant about auto shops. read more

I have been to Woody's a few times now. I have never had an auto shop text me weeks after service to ask if everything was still good with my car. I 100% recommend! read more

Chris the manager was prime A service and went above and beyond. He told me what was wrong with my 4 runner and gave me the most reliable info while fixing my vehicle I would recommend his shop to everyone read more

They charge 150$ to CHECK the codes for your check engine light. Autozone can do it for free. I would have said no but they already had my car there for a day. read more

The staff at Woody's is awesome! They're so personable and kind. I've been coming here for years based off my in-law's recommendations. At this point I've had three different cars and have brought them all to Woody's for maintenance. Chris and the guys tell you how it is. They don't up-sell you, they don't say things are wrong when they're not. The staff is trustworthy and fair priced. I will never take my car anywhere else. read more

The reason I brought my vehicle to Woody's was pure proximity. My alternator was making noises and due to previous experience, I suspected it was bad. My request was to test the alternator and confirm it is was working. The diagnosis ($83) was a bolt was loose and that the alternator is good and working properly. They ordered a bolt, put it in ($90) and a new noise and smell was noticed upon pick up. I drove it a bit, yet it seemed off. The winding noise I was hearing is one sign of a bad alternator. I was told it's fine and sent on my way. After one day of driving less than 20 miles, I stopped at an Auto Zone to have the battery checked due to the light coming on. It was confirmed that the alternator was bad. I spoke with Woody's this morning and asked them how they could help me. It seems that an alternator can be good one day and bad the next?? Did they really test the alternator? An improvement in transparency and educating the customer is recommended. Also, when a part is changed out isn't it protocol to give the customer the old one? At the very least, be willing to install a new alternator at no cost. I was told I would again have to pay for the installation. It would be nice to talk with the mechanic that tested the alternator and put in the new bolt. Customer care could definitely be enhanced. At this point in time, I struggle with any positives...oh, they wear uniforms. Nice touch. read more

I took my car in 2000 miles ago and they said I needed a valve gasket which I knew I needed. They said I needed an O-ring and an axle in the front. I had them do the work because I wanted to give my money to a local business and it cost me over $850. I started hearing noises in the front left side, the side they said that needed work done. I had an honest mechanic look at it & he checked the oil and it was bone dry. There's oil all around the distributor where they replace the O-ring and oil around the valve gasket. Chris acted like it's normal to go through that much oil in the 3 months I drove the 2000 miles. Chris put dye in the oil to see where the leak is coming out. Told me to drive it over the weekend, which I did and brought it in Monday morning and the guy knew nothing about me coming back and the problem I had. I was told he won't be back for three days he was out snowboarding. I know it's something that you would look at under a black light. I asked him to take a picture/video to show me where the leak is. I never received a call all day regarding my problem. I finally called them 15 minutes before they were to close and he said that my distributor is leaking & it's a motor mount that's making the noise when l drive it. I went to pick it up the next day & when I walked up to the desk the phone rang & he answered it but didn't put them on hold. What kind of customer service is that? You should put the call on hold if a customer is standing in front of you who's car is there with a problem. I was there first. Rude!! Lost my business because of that & their lack of communication (It could at least be put in the notes on my records if they can't talk to each other) I was standing there for quite awhile & another guy was in the shop doing nothing. I finally asked him to give me my key. I'm very disappointed with the guy who is covering for Chris and that they didn't care about my business enough to communicate with each other nor me. UPDATE: see pics. They charged 2x the amount for a valve gasket kit (no part # on invoice), didn't put all the parts on obviously. They charge twice the amount of time they are supposed to charge to replace the Oring too!! read more

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Thanks for your great help and installing of my inside door bars. I will definitely come back. Thanks again read more

Best mechanic in San diego. Best people. Best work. Highly recommend to anyone in the san diego area.

I cannot tell you how wonderful Woody's is. First of all, they are the first - and perhaps the only - mechanics that I trust implicitly. They ALWAYS help you think through the what "must" be dones vs the "should" be dones, so you can budget. Also, they never inflate their charges or mislead you about what's going on. In truth, as well, sometimes they've told me that nothing is wrong and they've tweaked small things and not charged me at all. I mean...who does that!? Chris is a great guy to talk to, and he'll always offer you a fair price. They do great work and never offer something they can't deliver, and the time-frame for turn around with repairs is always reasonable and --- better yet --- communicated well. I endorse them whole-heartedly! read more

Woody's was awesome! I really don't know much about cars and they took the time to fully explain what was going on with my car in a way that I understood. They also showed me on my car what was broken and what they were replacing. They are very honest, very helpful, very kind and made me feel comfortable! They also checked in a few days after the service to make sure everything was running great. Can not recommend this place enough! read more

After returning from a dealership that had either caused problems or missed several key things on my car, I brought it to Woody's to fix the problems. They did it in one day at a very reasonable price. Woody's is my GO-TO for any future auto repairs. read more

We are so lucky to still have places like Woody's around. We wanted to find a small local IB auto shop to support, and this is our place. It's close to home, and our new auto shop of choice. The staff is very friendly, knowledgeable, and most importantly honest! They diagnosed my boyfriends truck and could have added a lot of things to what needed to be done, since we thought the problem was bigger than it was. But instead they gave us a fair and honest quote, that we decided to go with. They had the truck in the shop for a couple days and since we've got it back, it's been running great. If any future auto care needs come up with any of our vehicles, Woody's will be the place we choose. read more

Can't say enough about how great the team at Woody's is! I had heard good things but not only did they live up to the great things I had heard, they surpassed. Chris and Tom were both responsive, honest and all around so nice. They easily could have told me things needed to be done to my car, but they were honest and let me know that I still had miles left before I would need new brakes and a tune up. They were even so kind as to replace a bulb and didn't even charge me; I had received quotes of $100 labor to replace the $5 bulb from other auto repair shops. Woody's will be the only place I will take my car from now on! read more

Kind staff and quick service! I will definitely return for future needs.

This place is the bomb. I had an issue because I ran over a curb. They fixed me up in 20 mins and didn't even charge me! Wow. I gave the mechanic some bucks but it wasn't even expected. Unbelievable local garage with old school values. Highly recommend. read more

Woody's used to be the best car mechanic in Imperial Beach that I would recommend to all the locals in San Diego to use. When we first arrived, Chris, Tom and the crew would go above and beyond the call of duty and they gained our trust. However, their service has been slipping over this past year, and I unfortunately have to write this review that we no longer trust them as a car mechanic. They started doing the bare minimum, we caught them a few times when they didn't properly inspecting the vehicle and not checking things and lacked communication with the customers. On our past visit, we had previously brought our car to a dealership for a recall and they recommended additional repairs. We called Woody's to get a ballpark price estimate and it was significantly lower than the dealership so we moved forward. When I arrived for first appointment at 8am, Tom mentions the repairs would take 1/2 day and they would be done in the morning, and they would call me right away to confirm the estimate. I get breakfast and a few hours pass by, and I get no phone call, and no update with my vehicle. I walk back to Woody's and I see my car in the same spot on the street from this morning! They never even did an inspection! I walk inside and ask Chris what's going on and he gives me a new estimate which is $200 higher than what we previously discussed on the phone. After further discussion, I still agree to Woody's proceeding to the car repairs, however he says the car won't be done until tomorrow. Really poor communication considering they mentioned it would be done in the morning same day. So now I have take a lyft ride home because I needed to attend to my dogs and work meetings in the afternoon. I send Chris a friendly professional email regarding the price increase and the inconvienence they caused hoping for a resolution. He gives me a call, and tells me that I can pick up my car and bring it to the dealership and he is refusing to give me service. While he has every right to refuse service, I was not being at all a rude customer to not want to work with. Woody's gave me no choice but to call another mechanic in the area to service the vehicle. It was very unprofessional of Chris on how he handeled the situation and I believe its reflective of the way Woody's has been treating customers in the past year. I also noticed that he was arguing with several other customers on the phone while I was in the waiting room, and I felt a very negative tone overall. Its a tough business to be in but a few pointers, to gain customer's trust when you promise something (cost, time, etc), you have to stick with it, and if issues occur that you can't meet your word, you need to communicate that with your customers right away. If Woody's continue down this road, they will lose more customers, and Karma will get them at the end. read more

I have been taking my cars to Woody's for easily over 12 years. By far this is the best auto repair shop I've had the pleasure to do business with. Chris, Tom, and all employees treat you like family. They do fantastic work and stand behind what they do. I recently had a radiator installed, it was leaking (no fault of Woody's) and they replaced it. The associate who installed the new one didn't replace the oil cooler in the proper place and as a result the oil cooler started leaking coolant. Brought it in for the leak and an oil change. After investigation, they discovered why the cooler was leaking and repaired it at no charge. Needless to say that particular associate is no longer employed there. Because of my inconvenience and what happened, they didn't even charge me for the oil change. What other repair shop would do this. Not very many, I assure you. Woody's Auto Repair knows how to treat their customers. They have never mistreated any one that have gone there and I will continue to be a loyal customer. They go out of their way to earn your business. read more

My family has been going to Woody's for years to get a wide variety of cars fixed, but I had never directly gone to them for repairs. When my car broke down, it was time pay Woodys a visit. Chris, the owner, was attentive and knowledgeable. Most importantly, the price to get the work done was extremely fair and executed quickly. As a bonus, the shop has a welcoming family run feel and is just a few blocks from the beach on somewhat sleepy Palm Ave. read more

Go here. I trust the mechanics and Chris the owner to do what's right and honest. You will never get ripped off here.

I just took my car into woody's because I was having problems with It dyeing at stops. They took it for a run & of course it didn't happen. Instead of playing around with it not knowing why it was stalling Woody's advice was to take it home & C if It continues. There was no charge & no wasting my time. If it continues I'll bring it back & then maybe they'll no the problem & charge me then. That's HONEST !! You just don't find that anymore.!! Toni Moyer read more

I had gone to another local auto shop when our power steering first went out. They claimed to have fixed the issue, and $200 in labor (they didn't charge us for the "part") later we were on our way. Less than a week later the power steering went out again. So we called them and took it back. Again they claimed to have fixed the issue and let us go no charge, but said if it happened again we'd likely have to replace the entire steering column/rack & pinion, and quoted us over $2k. AGAIN less than a week later, the power steering went out AGAIN. So our car sat.... knowing it wouldn't be driven while hubby was gone on deployment, and that when the end of the year rolled around we'd be getting a new vehicle any way. I kept seeing Woody's and Chris' name come up as highly recommended on all the Imperial Beach happenings/neighborhood watch pages, with others saying they had started at the other local place as well and were met with the same disappointment we were. I decided to take a chance and get a second opinion from Woody's knowing we'd be needing the car again soon. Best decision ever!! I called Chris (the owner) and scheduled a drop off for the next Monday morning to get an estimate and see what their opinions were compared to the other place. About 3 hours later I got a phone call from Chris saying they found the issue and it appears the other place didn't really fix anything at all, rather kept re-welding the same piece, which kept failing. He said they could order a NEW part (vs the whole rack and pinion) and would FIX it for under $700. I followed up asking how long the repair would expect to hold, and he said that it shouldn't fail again any time soon as they were actually FIXING it vs. trying to cover it up. The next day Chris called letting me know the car was up and running and steering smoothly. He also let me know about 2 other up coming issues with other parts. He had estimates for the other 2 repairs when I arrived to pick up the car. Not only were they estimates for the PARTS but also the LABOR so that there were no surprises. He honestly answered my follow up questions, and entertained my 5 year old while I was checking out. So far I've got no reason to give them anything but 5 stars (unlike the other local shop). Chris was nice, broke it all down in language I could understand, didn't sugar coat anything, and actually FIXED the problem in a very timely manner, and cost was more than reasonable. I would highly recommend them to all! read more

I came to Woody's after over quoting at several other places. They did my timing belt and went above and beyond to make sure that everything went smoothly. They were quick to update me when there was a change. They have fair prices and did a great job. My car is running great again. Thanks to all the guys at this repair shop!! read more

I have been coming to Woodys for about 3 years and I wont take my care to another mechanic! My first time coming here I though my alternator was bad, but it ended up being my battery. My eject button for my CD player was trying to eject a cd when there was nothing there and it drained my battery. After work I received a voicemail explaining all this. It was a 3 day weekend and Chris and Woody let me borrow a battery for the weekend until I could swap mine out at autozone (I just bought it and it was still under warranty). They didn't charge me a dime! I was very impressed with their service. They might not be the cheapest option for everything, but I will pay a few bucks more for a good / honest mechanic any day! I highly recommend them!!! read more