I stopped by today to bathe a rescue we pulled from the city shelter and this place was amazing! It was my first time to utilize the self wash facilities and the staff was so helpful. The resident puppers stopped by to supervise and the experience could not have been better. WOOF provides everything you need and more to get your pup cleaned up and smelling fresh (wash/conditioner, rags, face cloth and apron so you don't get soaked). I am so glad we found this gem and will definitely be back! read more

Woof is a little off the beaten path for me, but I made the track out to them because an old business acquaintance recommended them. The store is nice, boutique kind of nice. It is spacious and inviting and the staff is really friendly and helpful. I was helped by Steve, who gave me a tour of the store and was super nice and helpful. They even have a do it yourself dog wash! I was impressed to see the quality level of foods that they carry for both dogs and cats, though the selection for cats was pretty slim, which I found a little disappointing. This place is geared for dogs and since I have a few of those, I was satisfied! read more

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Great place. Quality treats and bones. They also made my dog a birthday cake and he loved it.

I need to preface my review... the ONLY reason I am giving this place four stars is due to one employee I have encountered twice... everyone else has been amazing. This one employee needs an attitude check and truly has ruined two of my visits... one so much that I straight up LEFT. She seems to only work during the weekdays... so possibly avoid that and you will have great service! Having two large dogs, we LOVE the self-wash station! Keeps all of the extra hair where it belongs... NOT in my tub, haha! They also have pretty sprays for afterward as well as stuff for tear stains etc. For sure repeat customer, but avoiding weekdays unfortunately... seems like they could get someone that would be nice to customers and love dogs... possibly I don't know... smile instead of scowl constantly. read more

Amazing service and such a cute little store. I brought my dirty dog in after we went to NorthBark and I got to wash her in their facility. They had everything and more that you would need to wash your dog. They were so helpful and even gave my German short hair some doggy ice cream, which she loved! The lady gave me some pointers on some good dog treats and I decided on the duck head. My dog loves it and has already eaten half. Highly highly recommend, woah I lived here full time so my pointer and I could enjoy it more often! :) read more

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Very cool spot! Our 4 year old Pup had a blast! Great customer service, tools and products! We'll make this a family trip, regularly!

I LOVE WOOF! I can't say anything but nice things about this place. I am a new fur baby mom. So I was new to EVERYTHING! My sister & I love going here. The nice ladies there do care about our fur babies! I always get nothing but the best service. My teacup chihuahua didn't want to eat anything other than boiled chicken :( and they took the time to test feed him different foods to see what he liked, he had a mini food testing, sniffing & nibbling session. When I have questions they always help! I always go in for one thing & leave with a thousand. I recommend Woof to everyone. Seriously love this store! Thank you so much! read more

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Nice shop with good selections for toys, coats, collars, etc. Helpful staff. Worth a visit, for sure. read more

First time there to wash my shih tzu. No one was at counter so stood there for a minute and made my way to "wash room" area. Attendant was helping other customers. No greeting, no acknowledgement, until I spoke. Attendant seemed he was on his 1st day working there. I had to ask for everything and how to use equipment. Wasn't friendly at all. To dry my dog was difficult because there's nowhere to put him after I washed him just in the wet tub...I mentioned he's a shih tzu. No blow dryer, clippers and brushes were full of hair from previous dogs. Last time there. read more

Awesome items, pet centric, great management and ownership and super nice, helpful knowledgeable staff. It's our go to place to let big guy buy what he wants! read more

With a 16 year old black lab, groomers often turn her away because they don't want to cause her stress. She is the most gentle and amazing dog ever and just wanted a bath. Bathing her at out house became difficult as her joints started to become weaker, but finding this place was amazing. We had a great time using the dog wash and everyone working was so helpful. All for $15 the wash included shampoo they dilute for you, conditioner, a bath, and a dryer with brushes, combs, and ear cleaning products. I highly recommend this place and your dog will be so much more comfortable with you bathing it rather than a stranger. read more

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This is the only Pet Store in all of Dallas that is a Gold Paw Dog Fleece/Pullover dealer! I first discovered Gold Paw at Bow Wow Meow in San Carlos, CA. I got it for my friends' dog, Jax, who is a small Shihtzu and gets cold easily. I figured it was a west coast thing, but to my amazement, when I went to Gold Paw's website and did a search on dealers in Dallas, Woof (and ONLY Woof) came up in the search. If you don't know what Gold Paw Fleeces are...get one for your dog and they will thank you!! Perfect for the TX winter weather. https://www.goldpawseries.com/product/fleece-stretch-colors/ I was greeted by Eric when I walked into the store with my pup. Later, Wilbur the Pug (Eric called him upper management and treat sampler) came by to greet us too. They had a large selection of clothing for dogs, food, treats, toys, and I found the perfect little Gold Paw pullover for my kiddo. Thanks, Woof! Loved our visit and will be back again! read more

WOOF...cool stuff for dogs - My child wearing his brand new Gold Paw pullover fleece! (See how excited he is??!) - Pet Stores Near Me - Plano, Texas

I had the true pleasure of meeting Cheryl when I stopped in on a whim on October 20th. I was so impressed by her knowledge that I went home, picked up my dog, & brought her to the store to have Cheryl look at her skin condition. Per Cheryl's recommendation, I purchased a bottle of conditioner to help soothe my dog's paws from her skin allergy since she is refusing to swallow her Apoquel medication. Thank you Cheryl for your help!! read more

BEST. DOG. (and cat) STORE. EVER!!!!!!!! Come on, what can beat Wilbur the Pug as the storefront's mascot? Nothing! This store carries all the fancy five-star food I have to get for my pup (Acana, Pet Curean, Orijen, Stella & Chewy's). It also has high quality toys, leashes, and clothes. There is also a huge treat section where the dogs like to hang out at. You can also find random bits around the place like pet-related bumper stickers, magnets, pet-themed clothing!! I can't get enough of this place. Employees were friendly and helpful. If you come on a lucky day, there might even be some free samples tables where you can get free treats for your dog(s)!!! They also have a customer rewards program where you have to spend a certain amount to get $10 off(?) on your next purchase. Love, love, love! BTW - toys might be a bit overpriced, because some were listed for $10 cheaper online. But the quality of everything here definitely beats PetSmart's. read more

WOOF...cool stuff for dogs - Hilarious bumper sticker for couples that own dogs - Pet Stores Near Me - Plano, Texas

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I was in the neighborhood and saw this place and decided to check it out. It's a cute little store and we talked to the owner, I believe, she was super helpful and knowledgeable. read more

Outstanding customer service! Helped us with tips for our dog that went blind. Everything was useful

Great experience. Everything you would possibly need for a dog bath is available. The facility is clean and well organized. Very knowledgeable staff! Raider is a happy Pup. We will be back! read more

WOOF...cool stuff for dogs - Pet Stores Near Me - Plano, Texas

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We went to Woof to buy treats for our Schnauzer, who has diabetes and lost his eyesight two weeks ago. The staff was very knowledgeable about caring for blind dogs, and they provided us with great advice! Thanks to the staff at Woof! read more

I love this place. The owner is super sweet. You can get really good bully sticks here for not too expensive. They also have a wide range of other types of bones and chewables. My dog loves collagen sticks, bully sticks, and is obsessed with their duck hearts. read more

This was my 2nd time in here and I really like all they have but was very disappointed with the worker there she was very quiet, stand offish and not helpful at all. Not friendly. Maybe it was an off day for her. I Don't know... they need way more variety when it comes to Bone Broths for Dogs and Goats milk. They only carry 1 brand! I probably won't go here again as it is out of the way but wanted to pop in as I was in the area. Customer Service is Key and I really hope the store owner takes a look at it! read more

Not only is this an awesome small business, but the people that work here are trained on many different levels to help you with your pet's needs. They only care quality holistic foods and goods. I drive from McKinney to support them. They are also one of the few places in the metroplex that carry my preferred raw food brand. Please help support this wonderful store. read more

I took my dogs here to use the self service dog wash. They were some what busy with 1 person checking out at register. I waited for the lady working the register to set me up at the wash. She then proceeded to check out 2 other customers. I decided to wait by the dog wash but then i was asked to move away because the owner's dogs were getting agitated by my dogs. I went and waited on the sales floor. Once the clerk came to set me up she wasn't sure what i could do with my other dog while I washed the other. I suggested that I could put him on one of the drying tables and if someone needed to use it I would move him. I decided that the owner and employees really had no ablity to show good customer service and I washed my dogs at home. I haven't been treated that rudely in a long time. read more

WOOF...cool stuff for dogs - Turned away 2 dirty but adorable dogs - Pet Stores Near Me - Plano, Texas

Honestly the nicest pet store I've been to. If you like boutique shops with reasonably priced items, go here! I went here with some friends for the first time and I got GREAT customer service. There were plenty of people around to help answer questions and they really knew what they were talking about! I got a bully bite for my yorkie poodle for .99 cents each and a duck foot for .89! I'm already looking forward to going back for some toys and antler chews! I highly recommend this store. *also, do you and your dog a favor and take your pup! read more

This shop is absolutely amazing! Not because they have products that can't be found elsewhere...wait. They do have products that can't be found anywhere! I've spent months trying to track down a specific formula made by my dogs' favorite brand of food (yep, I'm as picky as my dogs...don't judge) and have come up empty each and every time. I was about to give in and start ordering online (*shudder*) when thanks to Yelp, I found Woof and MJ, my new favorite small business owner. Not only did Woof have my very specific brand and formula of dog food, MJ was a wealth of information about all things related to my dogs and their care. I have yet to encounter an employee at a pet supply store that really, truly knew what they were talking about. MJ not only knows her stuff, she's willing to gently steer you in a different direction if it means giving better care to your critter...even if it cuts into her bottom line. That, my friends, is priceless. I also got to meet the store mascot, Wilbur, a very personable Pug and his foster buddy, Meatball (who I hear is very close to finding his forever home). This is an owner who walks the walk when it comes to her love of animals and the proof is in hearing her talk about her passion for what she does. On top of selling high-quality dog food, Woof has just about everything you need for your dog. Treats to beds, collars to clothes, shampoos to accessories. I didn't find their pricing to be any higher than other stores that sell higher-end items and when you throw in the reward program (every $200 spent gives you a $10 store credit that can be used on non-food items) the prices become very affordable indeed. Bottom line, if you're looking to make the break from the uneducated kids in the big box pet supply stores and support a local business owner at the same time, give Woof a try. Don't forget to say hi to Wilbur! read more

A fellow dog lover told us about WOOF while we were at the dog park. Saying my gf loves her puppy is an understatement. Naturally we had to check it out. When we walked in you could just tell it was such a friendly environment for dogs. The owners dogs were there playing with customers dogs. We brought our little Morkie Cooper to check out some of the harnesses, and accessories. We ended up ordering him a new ID tag which was very nice. We were also able to find some nice new food to change it up. They do carry a lot of foods and natural brands that you do not normally see at your average pet shop. A very nice little store, and seems to have a very strong following. The staff there were very open and honest when we asked about the different foods or products. I am always down to support small businesses. We will be regulars here for sure! read more

I found Woof this weekend while I was up in Plano and its awesome!! If you have a dog - or have a dog loving friend or loved one you have to check this place out. They had all kinds of great stuff for Dupree (treats, chewies, toys, carriers, high quality foods, dog (and people!) clothes, prints, cards, posters and more - so much stuff in this little store!) I got some fun little gifts for the dog lovers in my life and a couple things for Dupree. Check out their website and if you have a chance stop by the store. The staff was SUPER helpful but not sales-person-ish and they have a cute pug (Wilbur I think) that roams the store - he's the mascot - you can see him on the website too. All in all.. if you're a dog lover check this place out! It's a must do! read more

Visited Woof yesterday. The store is very beautiful and the staff was friendly, laid back, didn't mind answering questions and recommending things (not pushy at all). I really enjoyed the selection of novelty pet items including collars, leashes, beds, toys and even things for the humans such as tshirts and beach towels by teddy the dog. The co owner was very nice and she really took the time to show us around the store and explain to us the different high quality dog foods her store offers! I also like that I can get a variety of commercial raw food for my new puppy in pretty much all the brands available on the market such as Primal Formula (my personal favorite), Stella and Chewy's, Nature's Variety and another brand that I can't remember at the moment. Besides the friendly staff, cleanliness of store and variety of products they offer such as grooming and training, the knowledge of their staff is what i really value and that definitely beats out the retail chain stores such as Petsmart and Petco. To my surprise and delight, I personally found the price very competitive to another company that i am highly fond of which is Pet Supplies Plus and BOTH of those stores beat out the chain owned and operated pet stores. Highly recommended to anyone looking for something special or just a great place to buy high quality dog and cat food. Ps. Wilbur the pug dog, owner of the store, is simply adorable and loves, welcomes everybody with a snort snort. read more

My dogs & I always like looking at shops and I especially love small businesses. I wasn't, however, blown away by Woof. I felt like yeah, they had some neat items but I was expecting more! Their pet food is what is giving my rating a 4 star. Lots of items and no main-stream dog food. But on the retail section, It felt pretty empty. Perhaps certain items weren't selling and they did away with a bunch of retail but that just means that's one less shop with cool novelty items. Now I have to buy all those neat (dog related) trinkets, stickers and t-shirts online like everyone else. read more

Super convenient DIY dog wash!! Would rather wash my pup than have someone else do it but apartment bathtub just gets stinky and back hurts. This place is a lifesaver and they provide everything: shampoo, towels, etc.! read more

This is a cute little shop for dogs and dog lovers. They have an impressive variety of toys, treats, collars & leads, apparel, etc. Friendly and knowledgeable people are on hand if you are seeking something specific or if you have any questions. We purchased our doggy carseat from WOOF a few years ago and we're still quite pleased with it. Our little juggernaut would run all over our car if we let him, so we needed a solution for our wandering mutt. The folks at WOOF were very helpful and the raised carrier we purchased allows our little shorty to peer out the window and stay safe and secure for long drives. Although some of the items may be a bit too pricey, this is a fun little store to visit with your pooch. read more

This place is great. I love the self-serve dog wash! Great food and treat options. Sheryl is awesome and is so helpful. My crew will definitely be back. read more

GRRNT loves Woof. They have a great store where we host Meet & Greets a couple of times a year. They have an amazing selection of food brands: dry, canned, raw, dehydrated, and frozen. You name it, they probably have it, and so many options for dogs with dietary issues. They also have a great selection of treats. Their staff has always been very gracious and helpful during our Meet & Greets and our volunteers look forward to our Meet & Greets there so they can stock up on supplies. Plus, the pet bathing facility is incredible. Katie Crockett and her amazing grooming services are based at Woof. We highly recommend Woof. They are very supportive of GRRNT and we thank them very much. Learn more about Golden Retriever Rescue of North Texas (GRRNT) at http://www.goldenretrievers.org/ read more

Wilbur is starting to get older now, but his customer service is still top notch. We love the selection of healthy food/treats and everything else you could want for your dog. Be sure to be added to their mailing list so you get updated on any specials they are running! read more

With four beautiful fur babies - we are so happy to have this wonderful specialty store to stock up on quality foods and more. We are SUPER picky about what we feed our dogs. There are VERY FEW raw food brands that we use - when I'm not making their food from scratch myself. Woof carries several of them!! What s happy day finding this gem of a store that carries the very best quality! And with friendly and knowledgeable people to boot! This is a great find! read more

Super Friendly staff. Took our Corgi in for a self-serve wash. The wash stations are very clean and everyone is so attentive to you. Ignore that negative review from Micah N, she was off her meds that day. This place is amazing. read more

Took my fur baby to woof today for self serve dog wash. Not just the Lady who help me was very nice and showed me lots of tricks while I was bathing my dog but also no mess at home at all. Definitely gonna come back :) read more

Nice place, friendly service but the owner intrudes and always has some criticism about how I could "do it differently". One time is cool...twice is OK, but every gd time I'm there and she arrives there's something I'm doing wrong. The last time I visited, in the middle of washing my dog Mother Nature screamed my name and I had to drop everything and hit the ladies room. I was gone less than 10 minutes and my dog was secured. When I returned, she literally chastised me for not telling someone where I was. "We looked all over and couldn't find you. We thought you left..." Really???? You thought I disappeared and left my pet there? Did you not think that maybe I ran to the ladies room? I get it that leaving the dogs unattended is not good, but I didn't walk away to shop, smoke a cig or talk in the phone. She chastised me like I was her child. That was the final straw. I'm writing this review hoping she will see it. Chill out, lady. Watch how you deal with customers. I felt like you were micro-managing my entire experience , and it was a complete turn off. I value your experience with dogs, but you do too much. I found another place where they don't try to coach me on how to treat my dog...and nobody's verbally spanking me for going to pee without telling them. WOOF! read more

WOOF carries a wide range of the very best dog and cat foods available on the market today. They have knowledgeable, friendly, and helpful staff. Their toy, collar, and treat selection is impressive... top quality goodies for you pets at very fair prices! Best of all, they have two adorable little pug mascots, Wilbur and Delilah! read more

This is the best place anyone can go to to purchase anything for a dog. This store has the best customer service and cares so much about the well being of your dog. In times like these we need to support our local independent stores! You will enjoy the selection of items.. like food, clothing, bedding and so much more. Stop by and say Hi to the manager of the store Wilbur who is the cutest pug in the world. read more

Been going to this pet store for years and years! They are great! I can always find something for my 3 chihuahuas! They love it at Woof! I recently bought the duck's feet for them. They loved them and are still chewing away. I miss the chicken's feet, since they were a little easier for my 4 1/2 pounders to manage, but they don't seem to mind the little bit larger duck's feet at all! Yum for them! Service is fantastic! Always willing to help! I'm happy they've moved to a location closer to my home! Yeah! Definitely worth a trip to treat your pet! read more