We were looking for a desk and found one reasonably priced. When we looked at the desk the pull out…read moredesk was pushed back to HIDE the huge CRACK down the middle of the desk. We purchased the piece not knowing it was defective. The salesman commented,"We just discounted that desk, cause we are getting a huge shipment tomorrow." A statement that was misleading to the DEFECT, and if he had said, "We discounted this desk because it has a CRACK," we could of made a conscious decision with our purchase. I frequently have bought furniture from Nadeau, but will have to find a new store nor will I recommend them to any family. I am a teacher and have a budget for my classroom and made a horrible mistake by buying a BROKEN desk. I hate LIARS and teach children who have better morals than this store. So disappointed and Nadeau is not a representation of Asheville or the wonderful mountain people.

Great selection and fabulous pieces! I was searching for an affordable tv stand and found many…read moreoptions at Nadeau. The store is packed with furniture pieces to fit every need and budget. Many pieces have been restored/repainted. I like more modern colors so this was perfect for me. I selected a long narrow piece painted in a dark gray. I love it and it is perfect for my tv and decor items. Service at the store was wonderful; helpful but not pushy. I appreciate the gentleman helping me get my items into the car. I will absolutely be back!

I've shopped at this store for 40+ years. Of course it moved across the street during that time…read more On the plus side, this location has a great garden section. The plants are very well cared for thanks to an employee named Lawrence. Lawrence has mega knowledge about plants, fertilizers, weed killers and how to treat garden pests. On the downside, I have spent time searching for an employee to help me. They just do not seem to care. I was looking for a specific tool. The young woman was stocking something. So she points to one of several isles . No walking me back to be sure I found what I wanted. Looking at fertilizers. Here again a man was stocking but did not offer to help. Poor customer service. If I am desperate I go there but I much prefer the Weaverville store.

Staff is always friendly, knowledgeable, and the store is well-stocked. Small parking lot, so be…read morecareful.

we bought a couch here a year ago. within about a month the fabric had gotten really pilly. I…read morecalled the shop and was told by Betsy that was normal and that i could use a fabric shaver to remove the pilling and that I might have to do so three or four times and then it would stop. She sent me a fabric shaver which was nice. Well here we are a year and many shaves later and it continues to pill. it looks pretty terrible, like an old worn out couch - much worse than the (ripped) twenty year old couch we were replacing. I'm embarrassed to have friends over. when I do, we have to spend 30 minutes shaving the couch first, which is ridiculous. I hate to throw good money after bad but I suppose I will - we're planning to have the cushions recovered. It's not ideal since obviously they can't match the rest of the couch and that's not really the look I'm going for. But it's better than tossing it and starting over. I reached out to Four Corners recently to politely recommend they not sell this fabric (I feel bad for anyone else who might select it) and got no reply. So, I guess thats the kind of establishment this is. Disappointing - I prefer to shop independent but in this case it sure wasn't a good choice.

Shortly after leaving my review, Melissa reached out to me to offer an apology, along with an…read moreexplanation, (which she made clear was definitely no excuse), for never getting back to me. She took full responsibility for her oversight. I believe her apology was sincere and that she truly felt bad for failing to provide the customer attention she is accustomed to giving. I will go ahead and let Covid take the fall for this one, (as it seems to be the thing to do these days), and will definitely be open to doing business with Melissa and Four Corners in the future. Thanks for the call, Melissa. It was greatly appreciated.

Marty and Nature's Knots may do great work for others. But not for us - and we are unable to…read morerecommend him personally or professionally. We know things happen - but how issues are addressed with clients defines the type of person and company you are dealing with - and whether you should use them again. We were very disatisfied and frustrated by the resolution process and lack of support. In the end, when we realized we were never going to get the solid shelves we ordered and paid and we decided to move on and found a real professional craftsperson locally to do it right. We were lucky to have paid by credit card and to have documented everything and we hope others do their due diligence before engaging with Marty and Nature's Knots. NOTE: Just to be clear - we are NOT satisfied with his work, nor did we request a design change, nor would we compromise and accept engineered or glued together boxes as a resolution for his mistakes when he gave us hollow boxes. His comments below are NOT an accurate reflection of what transpired and a significant reason we can't recommend working with him.

I had a jewelry cabinet custom designed for me and I absolutely love it! The owner does all his…read morework himself and he took into consideration exactly what I wanted, made great suggestions to suit my needs and it came out perfectly! I am currently having him make me another one for my sister who saw it and said she had to have it! It was worth every dollar I spent and if you want something customized in wood, I highly recommend this company, the owner Marty was awesome to work with!

UPDATE! Within a day I received a call from Rebecca Stephenson at Haverty's Corporate Office! I had…read morea pleasant conversation and sent detailed information about the claim. She went out of her way and went ABOVE and beyond and got the claim overturned by Guardian. I was expecting them order a new middle panel, but a new couch will be delivered on 10/10! She made it a priority to call me before she went out of town to let me know it was approved too. Karin at the Asheville, NC store has also been a delight to work with since the beginning. Thank you Haverty's!!

Over the past 1.5 years, I have shopped several times at this store and have been happy with my…read morepurchases. This latest purchase was not a similar experience. I went in looking for a small coffee table and found one that is glass/metal/wood. It was just the right size and matches the end tables I had bought a year ago. It was a good price, so they suggested that I just pick it up at the store when it arrived instead of paying almost $100 for delivery. In the past, I have had my purchases delivered and they arrive in one piece and are placed where I want them. This latest purchase made my head spin....is this now IKEA??? I arrive and am directed to the back for customer pick-up. The guy loads a box into my car. I bring home about 100 lbs. of coffee table PARTS!!! What??? The instructions say I will need to furnish my own screwdriver, they even have a picture of a good old standard screw driver;...so I go to my toolbox and get one. Part of the assembly ( an hour of IKEA-like hell ) is to screw the wooden panel into the frame. There are no holes or starts of holes in the wood. It would take a young athletic person with a LOT of muscle to put those screws into that thick hardwood panel by hand with a standard screwdriver. Sheesh. I am neither young, nor athletic. The metal pieces that are labeled with letters A, B, C, D are labeled with stickers that don't peel off. I tried soaking them off with a damp towel, but the adhesive is still on there. Can I use acetone or Goo Gone on them?? I have no idea. It could very well ruin the metal. I cannot predict....so I leave them as they are. I get my power screwdriver out and attempt to assemble this coffee table. But, because of the plethora of right angles, one cannot drive the screws straight in through the holes in the metal brackets and into the wood panel. It is not possible. The screws, then, end up at a slight angle and are not flush with the surface once they are all the way in. By the time I am done getting the pieces out of the packaging, assemble it as well as I can with the resources I have; I was quite ready to throw the thing on to the fire pit and burn it. Haverty's needs to put signs on all of the furniture that requires the customer to assemble it. I would have NEVER bought this piece if I had known. You are going the way of IKEA and it's not a good look. I'm in my early 60's. I deserve, as your customer, to be warned. I thought I was shopping in a fairly classy furniture store. I guess not-so-much anymore.

Gone. Left no forwarding address Drove 100 miles to shop…read morehere. Nice if website were updated.

Don't know what happened here…read more When I came back post-COVID the friendly, knowledgeable craftspersons who had always helped me weren't back. I came to purchase a Festool product. I called in advance. Ensured the product was in stock and let them know I had questions and was on my way. The Festool guy asked two other peeps to answer my questions, including a phone handler who said she didn't know anything about the product. After the second staff told the Festool guy I had questions, he grudgingly came over. Pretty sure I was being marginalized cuz I am a chick. Really don't enjoy being treated poorly when I come to spend $500. We won't be back. I can be dissed for free.

Love this store. The prices are always cheaper than Michael's Craft Store by a lot! The employees…read moreare consistently knowledgeable and nice. I shop there maybe every other week sometimes more so I'm there often. The store is always clean and organized. Easy to find what you are looking for. Bathrooms are clean. I've had items custom framed there and they did a fantastic job. I only wish their yarn department was bigger but that was a corporate decision and not this store's.

Terrible customer service. Unable to resolve simple issues. Untrained staff. Lines move slow and…read moreare using an updated system to keep track of returns and purchases.

We walked in and started browsing for a new coffee maker. My husband had researched a certain…read morecolor, but the store did not have it in stock. No problem though! Kevin was super friendly and he immediately looked online and ordered one for us. The store is beautiful, very nicely laid out and very bright and inviting. We will be going back now more frequently . Kevin was great!!

Great experience here. We walked in early in the day to just browse around and see what was…read moreavailable. Found some interesting items and decided to come back later in the day. Upon our return we learned they were planning to close up the store earlier than what was posted, so we purchased the items we had found earlier. One of the items was a set of marble heart shaped coasters. Well, it was not a complete set and there were not complete sets to be found in the store. The price was adjusted accordingly and we left happy. Had we shown up 15 minutes later, the store would have been closed. I get it because it was bitter cold outside and almost NOBODY was out and about in Biltmore village that day.