I had an appointment to get a pedicure. All she did was scrub. The bottom of my feet take off the nail polish and then proceed to put toilet paper in between my toes, and polished them without giving me a full pedicure, what happened to cleaning filing like the whole pedicure process you charge me full price and give me horrible service I will never go back to Kathy shame on you. On top of that I went there a week ago to get my nails done Kathy's husband the shop owner did my nails. I left there with acrylic on my skin lumps in my nails. It look like a five year-old in my nails. 0 star review!!! read more

City Nails - Full set of nails - Nail Salons Near Me - Chula Vista, California

We made an appointment for three people at the same time and were told us come in an hour. When we arrived, we were left waiting an additional 30 minutes. They only took two of us, rushed one person's service because another appointment had arrived, and then told the third person, "Sorry, we have other appointments, so you'll have to wait another hour." This was extremely disappointing customer service. We scheduled our appointments together and expected to be seen together as promised. Instead, our time was wasted, one service felt rushed, and the third person was pushed aside despite having an appointment. We come here regularly, but today's experience has made us seriously reconsider returning. I hope management addresses these scheduling and customer service issues so this doesn't happen to anyone else!!! read more

Today I called ahead to schedule my wife a pedicure appointment, and when she arrived, they were not ready and had her wait for an hour. Then, once she sat in the chair, she still had to wait an additional 20 minutes. When a nail tech finished another persons pedicure, the nail tech immediately started to try to start my wife's pedicure with the used and unsanitary tools that were just used on the previous customer. When my wife addressed the dirty tools, the nail tech said sorry, and that she just rinsed them in the water. As in the customers pedicure water. When my wife asked for new tools, the nail tech became irritated (or embarrassed in my opinion), and was no longer gentle with handling the tools or my wife's feet. The nail tech was quite irritated that she had to get clean tools. After this, my wife no longer wanted this service, so we asked to stop and pay for what was done so far (filing of the old polish with dirty tools). When we tried to pay and leave, they appeared to make us feel as though we were the issue so their other customers would not know what really happened. The employees are not friendly, the salon is not clean, and you do not get quality service. I highly do not recommend, and should be inspected. Appointments don't mean anything here, and the language barrier made it difficult to ask simple questions. read more

Kevin Kevin Kevin he is the best ...that's all I can say ask for Kevin he has been doing my nails for 20 years always perfect quick and exactly what I ask for .. read more

I went to city nails to get a pedicure. I actually called and made an appointment. They told me to come now when I get there there's one employee and he told me I had to wait for an hour and I asked him Why didn't you tell me a better time to come I'm not in a rush so I left and I went back an hour later sat in the pedicure chair for about 20 minutes waiting for somebody to be available to help me Kathy finally showed up and was doing my pedicure when a customer sitting right next to me finish getting her pedicure. She wanted to get her nails done so Kathy the one doing my pedicure told her go sit in my chair. I'll be right there mind you She just started working on my pedicure about five minutes ago she half ass scrubbed my feet and she took off the old gel and proceeded to put toilet paper in between my toes and grab the polish so I asked her Kathy what are you doing? You haven't even cleaned my toes or done the whole pedicure process I pay for a full price for a pedicure I want a full pedicure she then proceeds to tell me oh well I'm not done and I said no you're done that that's why you put toilet paper in between my toes and you have a bottle of polish in your hand so then I said it's OK I'm done I'm just gonna leave What do I owe you for what you've done so far and she had the nerve to charge me $20. I will never go back to city nails. They work in a rush. They do not have quality work. They're dirty. They use the same tools they had just used on a customers feet on another customer and when the customer asked them for clean tools. They got irritated and annoyed. This place is dirty. They use dirty tools on their customers. They do not sanitize them when the customer asked her if she can have clean tools. The lady said oh I cleaned them in the water as in the pedicure water. I'm sorry that is not clean or sanitary. Do better for your customers! read more

2nd time here and love love love my nails. Kevin is your guy to get them filed this way. Love my nails.. will be coming back for Kevin. Thank you read more

City Nails - Nail Salons Near Me - Chula Vista, California

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Julie is my "go to" for pedicures when I'm in Chula Vista. I had an issue with an ingrown toenail (on my big toe that I broke more than once) that she expertly and painlessly worked on. She also gives a great foot and leg massage. When I'm in the mood for some flowers or other designs, she does a great job as well! Thank you Julie!! read more

I came to this place because I was in a rush to get my nails done, what's a great surprise Ivanka was great doing my nail, she was sweet and polite plus the prices are reasonable. For sure I will be coming for now on read more

Need to get my nails done. It had been over a month since my last mani/pedi and my nails were longer than I like. I got opted for the gel polish hoping it would last a bit. My nails started chipping after the third day. The salon I usually go to uses cnd shellac and that lasts at least 2 weeks. read more

Called in to make an appointment, really easy and to the point. Came in and left feeling gorgeous. Kathie and her team does amazing work and I would recommend this place. It's really affordable for the work they do and honestly the people here are so sweet. I recommend getting the ombré gel set ! It's gorgeous !! read more

City Nails - Kathie working on my claws! - Nail Salons Near Me - Chula Vista, California

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Amazing mani and pedi from owner! Clean friendly kind patient creative chill! Loved it! Reasonable and fair. Not push, relaxing environment! LOCAL FAMILY OWNED FOR LIKE 30 years! My color is amazing and my nails feel perf again! BOOM! read more

This nail shop has bad customer service , they judge you based off the price choice of the pedicure you decide to chose . Why would you talk down on people & make they feel uncomfortable for there price range choices . Very unprofessional place . The African lady that speaks Chinese is the worst of them all just plane rude & disgusting. read more

It makes me sad to write this because my mom and I came here for years and they just seem to be EXTREMELY OUTDATED, and mostly with their skills. I payed 50$ for a 27$ basic pedicure. I don't even care about the price. I could've definitely paid $50 for a way better pedicure. I originally asked for French tip but changed my mind because she wasn't getting my vision on what I wanted, which is off because I showed her 2 pictures. As someone who hasn't been able to get pedicures because I have no time and struggles with having bad toes most of the time. I came out of the nail salon really disappointed and most of all I felt like my expectations were not met in any way... I hope they improve, but I will no longer be coming here... read more

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She asked if I was new, I guess that was an excuse to not do a good job? I'm a guy just tryna get my brows done and I kid you not it took her 2 minutes. I told her only a cleanup and she said not too thin because I'm a man which is 100% correct but doesn't mean you don't spend time on them my brows aren't even lined up... also I called they said $8 but when I got back there she said $10...... read more

City Nails - HAHAHAHHAHAHA LOOK AT THIS - Nail Salons Near Me - Chula Vista, California

I have been coming here for years now whenever im in town this is my stop for self-care the prices are great and the people are super nice read more

City Nails - Nail Salons Near Me - Chula Vista, California

Julie is the bomb!!! I'm very happy she takes her time as well w/the feet great price beautiful design Just tell her Sherra Blunt referred you read more

City Nails - Nail Salons Near Me - Chula Vista, California

I got my nails done here (I know, I should have stayed home) because my boyfriend was planning a surprise proposal and he hired my mom to get me my nails done for the pictures (cheesy, I know). I wanted a simple, ombré, full set. Nothing too fancy. I didn't wait too long, which is why I'm giving the one star. But my experience was horrible, the nail tech barely talked to me, all my nails were left in different lengths and shapes, and the skin on my finger tips was cut into pretty deeply. I bled out of 6 fingers the whole ride home. It felt like the tips of my fingers had been chopped off. I couldn't even wash my hair from how painful it was to touch anything. You can see the scabs forming two days later. My new fiancé feels guilty that I had a bad experience here. Horrible. read more

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so happy no line on a friday. called first said come in. wow. i'm very blessed to start my weekend with fresh feet. read more

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I wouldn't pay attention to the reviews lol the people here are just hard working people that get the job done! I came in for a pedicure, got the # 2 pedi with Gel which comes with callus remover (she did a bomb job) eucalyptus scrub and some other good stuff. I just get basic white gel pedis nothing too hard or difficult. Always try something basic when trying a new nail shop because that first time will always tell you if you are going back or not! I definitely wouldn't mind coming back for a pedi if i was in the area. read more

Excellent sensational I am a guy who don't really di man Who does not need manicures and pedicures and all that bullshit but for $40 I got my own massage leg beside call scripped off my feet they took all my ing s out and there were very fast I absolutely give this place five stars read more

I've been coming to this place for years ! Kathy and Andy are amazing they are always so nice . Julie gives the best pedicures in all of San Diego ! Their prices are so reasonable definitely come here if you want a good mani and incredible pedi :) read more

Katy is by far the worst!!!! If I don't tell her to remove the nail polish she will begin painting my nails just like that. I had to say are you going to clean my nails? There are still a lot of cuticle. This was the wonderful manicure she gave me. This place seriously sucks! In addition the lady giving me my pedicure cut my toe. Thanks! I really appreciate bleeding while I get my pedicure. Never again will I listen to my sister's suggestions. read more

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Bad service they polish your nails and leave them very clumpy i won't be coming back here

Great place Andy and his wife kathie are great. Been coming here for years. The make you feel like family. I love everyone here. Crystal kim Julie all great. read more

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This place is ridiculous. I came for a pedi had me wait 3 40 minutes just for another lady that came after me to take my spot. How inconsiderate and disrespectful towards my time. For sure never coming back ! Smdh read more

Andy is amazing! He fixed three of my nails in no time flat and they look so much better than when I first got them :-) so efficient so skilled this place is very friendly if you're going to go anywhere to get your nails done in Chula Vista you must go here. They will hook you up. I will be going here even though it is out of my area because I love the service and the results. Do you self a favor and go see Andy at city nails be sure to tip them heavy because this man deserves it. read more

Do not waste your time. I got a full gel set with Cathy. Worst experience I've ever had and I've been getting my nails done for 15 years. She put the wrong size fake nail on my ring finger (it was too small so you could still see my real nail on the side of it) and I had to TELL her to redo it or else she would've left it like that. Didn't do my cuticles or hand massage, nothing. My nails came out crooked I had to tell her to fix the shapes MULTIPLE times to where she would constantly ask me "like this?" "Is that okay?". I wanted gel on my toes but when I realized she didn't cut or clean my toenails and was already about to start the gel I said NVM and just asked to quickly finish and just do regular polish. By that point I just wanted to get out of there. I had to tell her how to cut my toenails (which was just FLAT square) and to fix the toenail polish. I've never had to instruct a nail person how to do my nails ever! Will never go there again. read more

City Nails - Nail Salons Near Me - Chula Vista, California

Got my fill done here. First time customer and Andy while doing my nails kept cutting me with the drumel, not just a nick real good bleaders. Just was not good and after a week Im having to call to go back because at the cuticle the "nail" keeps catching my hair and breaking off. after this repair I wont go back. Plus when i showed the lady that referred me I told her how much they charged and she told me "you were over charged!" read more

VERY BAD EXPERIENCE I've always been very clean. I don't share socks or shoes. I got a pedicure here and got a fungus infection. They don't clean properly. On top of that the lady doing my pedicure cut my toenails back way to far. My toes still hurt from her. THEY DONT USE CLEAN TOWELS OR UTENSILS!!!! Don't get your money taken from this very disgusting place. read more

I loved getting my nails done here. They have a huge variety of colors that other nail salons don't carry. Staff is very friendly and the location is clean/well-maintained. I would definitely recommend this salon to anyone. read more

City Nails - Nail Salons Near Me - Chula Vista, California

ANDY is thee best . Ive been going here 10+ years he remembers my husbands name& all my kids as well. He is the best at nails and never disappoints me. Even my husband only likes when i go to him . I always get a full set done and its not expensive at all. I also love the pedicures the get all the dead skin off and always make sure the nails look amazing before leaving read more

So the first time I came Kathy did a nice job, but once I left one of my nails was very crooked and a large portion of the side was exposed, other than that it was okay. This time around another lady did my nails, very sweet but the nails are not good at all and I didn't want to upset her and tell her to redo them all. I wanted a marble design on my nails and the lines she made were just terrible and not at all what I had showed. I get she tried but i feel she should've known how to do a style like this before even trying to do my nails that way. These are not at all what I asked for, and the sides and edges are also uneven and sloppy looking. I don't feel like spending $35-$40 every time to only leave disappointed. read more

City Nails - Nail Salons Near Me - Chula Vista, California

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If you want to go to those stereotype nail salons where the nail technicians talk crap about you in their language and all stare, then this is the place to go!! Came only for an eyebrow wax the lady was very rude from the start, kept rolling her eyes at me for no reason. She waxed my eyebrows wayyy too thin, I STILL SAID THANK YOU, she just rolled her eyes at me and walked out STOPPED RIGHT IN FRONT OF ME AND STARTED RAMBLING ABOUT ME IN WHATEVER LANGUAGE THEY SPOKE just for everyone to stare. I paid in the front she gave me my change and just rolled her eyes while I was counting my money so I can tip her. I don't know what I could've done to deserve service like this but I honestly left in tears. I was already having a bad day with a 12 hour shift ahead of me really regret coming here just to feel worse :( read more

Terrible place horrible nails that hurt and guy cut my cuticles he put the gel on all sloppy and they look horrible he doesn't deserve to have a nail license I'm sorry he ripped me off for $40 and I will never return again horrible ombré job for a 5pm on a Sunday evening I rather wait next time. He also made my nails way too long I told him I wanted them shorter what a god dam bastard wake up idiot read more

City Nails - He did them way too long and cut my cuticles up don't know his name guy technician with glasses - Nail Salons Near Me - Chula Vista, California

Absolutely Horrible. Staff are talking all the time with whatever thair language, Just not professional!!!!!! I got french pedicure , it doesnt even last 2days!! Please do not waste ur time and money!! I wish I could give negative star. read more

I was attended by an older woman who did not do a good job. I got french tip nails. After 2 days they seemed to get small air bubbles and she didn't file them good enough. Halfway through a man wanted me to pay which was kinda rude since she wasn't even done. As soon as she finished they expected me to leave without even letting them dry. Bad customer service and my nails look weird after 2 days!! I won't be returning anytime soon to City Nails. read more

Pedicure was good. Nails never again. The acrylic and gel was place on top of my cuticle. My nail now feel sore and swollen. read more

City Nails - Less than 24 hours. Acrylic and gel on top of skin. Don't waste your money! - Nail Salons Near Me - Chula Vista, California

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This place has the worst customer service ever don't do business there DONOT do your nails or pedicure there by KEVIN his staff all they do is speak their own language even though WE ARE in America FOR all you know they're talking about you and the customer SERVICES IS HORRIBLE. They DONOT DO A good job on their pedicures or manicures. Worse horrible place you can waste your money at. Please save yourselves from this nightmare of a Nail shop dirty unprofessional and rude they don't even say hi to you when you walk in the door All they ask you have appointment!!!!!! if you say no they tell you go pick a color sit down 45 minute wait. I wish I could give them a zero starts in customer service and professionalism how rude is that to speak your own language in front of all your customers I speak nothing but English go back to your fucking country. read more

City Nails - Horrible manicure - Nail Salons Near Me - Chula Vista, California

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Worst nail mani experience ever!!! See pic that says city nails. Hubby Yelp acct btw. Blood on both hands and The women that was sitting at #8 table was very unprofessional, watching videos while waiting for my nails to dry! No massage included in the manicure! I bled on both hands because she over filed. The final result is a manicure that looks as it was done by a 5 year old, Nail polish everywhere!! At the end I asked who's the owner, the man sitting at the front asked me to go back to the same women who hurt me if I wanted to try to fix it. No thank you. $20 down the drain and they charge $1 to use the credit card machine. read more

City Nails - Worst nail mani at City Nails - Nail Salons Near Me - Chula Vista, California

Was driving past and decided to try a pedicure. Was helped by a younger man named Nga I believe. He was surprising wonderful. I havve problem big toes and he handled fine. The seasalt massage was great, I don't normally like massage but he has good hands. _he painting was flawless. The shop itself is not much to look at. When the womenare not busy they chat a hundred miles a hour but their work seems good and clients walk in consistantly. read more