My father purchased a new vehicle from this dealership in 2022. Recently, the check engine light came on and the vehicle was not operating properly. He arranged to have the vehicle towed to the dealership's service department, only to be informed that they would not be able to check the engine codes until sometime in June -- several weeks away. As a disabled veteran, this was understandably very frustrating news for him. I contacted the Warrendale location in hopes of expediting the service process. Unfortunately, the initial interaction with the operator was not very pleasant, as she seemed irritated and simply stated that they had other customers besides my father. When I requested to speak with a manager or supervisor, I was transferred to voicemail. Thankfully, Mike Cantella returned my call and completely changed the experience for us. Mike went above and beyond to assist my father and showed genuine concern regarding the situation. He maintained excellent communication throughout the process and kept both of us updated daily with progress reports. That same week, the vehicle was repaired and ready for pickup. Without Mike's involvement, this situation could have easily become a disaster. Technician Cory Hartman was equally professional and thorough, keeping us informed throughout the repair process. The issue was diagnosed properly, and all four fuel injectors were replaced. It was truly evident that Mike and Cory work exceptionally well as a team. Their professionalism, communication, and commitment to customer service turned a stressful experience into a positive one. Because of their efforts, my father will continue to have his vehicle serviced at this location. read more

Worked with Chris Capone to purchase a used vehicle and had a really positive experience overall. He was super friendly, knowledgeable, and made what can be a pretty stressful process feel much easier. The whole staff was great and walked us through everything step by step. I bought a used 2020 vehicle, and not even a month and a half later the battery died. I didn't think to ask or check on it at the time of purchase (turns out it was the original battery), so that was a bit of an unexpected expense and quite frustrating. That may have just been on me, but I figured I'd mention it in case it helps someone else think to ask! Aside from that, it was a great experience, and I really appreciated how friendly and helpful everyone was. read more

They had my car from Nov 5 th until Nov 23. Never even looked at it until Nov 11th. No communication. Never answer phones. Went in on Saturday total chaos at service advisor desk. Work orders and keys all over desk for anyone to take. Advisor said he was to busy to talk usually only discuss oil changes on Saturday. Waited 15 minutes to get answer on car. Might be great sales experience but Service after sale is horrible read more

Sales Experience was smooth and Seamless. Highly recommend Ron the sales guy! Dallas was also very good to work with.

The service department, ESPECIALLY management are the WORST I've ever seen. We complied with their request to get service records from a previous dealership to help with the oil issues we are having with our 2017 Tucson. After doing so, they decided not to work with us anymore due to them getting all pissy about having to actually do some work. I will never buy another Hyundai again, any product, and especially will never suggest anyone go to Wright Hyundai for any needs. The next complaint will be going to the BBB for how they treat their customers. Even threatened us that if we don't return the shitty Hyundai they let us borrow. Trust me, we don't want your junk and I am appalled that a MANAGER spoke to a CUSTOMER in this manner, via text so it's all in writing. read more

It's practically impossible to find a car right now. Luckily, we came to Wright Hyundai at the right time. We managed to get the last Tucson Hybrid since someone backed out of the deal. Randy Austin was so sweet. He allowed us the freedom to test drive it. He answered all our questions and shared great insights about the car. Randy also looked me in the eye every time and treated me with respect. Many car salesmen ignore the women and only speak to the man. In this case, that would have been stupid since I'm the one who bought and financed the car under my credit. He and Lenny got things done in a reasonable amount of time. We really love our new car and have gotten so many compliments about it. It drives really well, has a great camera and electronics and is so roomy. This was the third car that we've purchased there. My mom and cousin also bought cars there too. It's a great dealership from sales to finance to service. If you're looking for a car, look no further than Wright. read more

Wright Hyundai - Our amazing new Hyundai Tucson Hybrid - Car Dealers Near Me - Wexford, Pennsylvania

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I purchased a 2025 Limited Tucson on February 28, 2025. It has been in the garage for a total of 10 weeks since the purchase for the same problem. The stay is longer and longer each time. This time it has been there for 5 weeks. I dropped the car off on December 1 and picking it up today, January 2, 2026. The car runs great if it was not for a rubbing noise that is in the dashboard. If it were an old car I would not care, but a brand new vehicle there is NO EXCUSE to hear such a noise. There service department a Wright has a lot to be desired. Thank goodness they brought Alex in to be the service manager. I am hoping that when I pick up the car this time that the noise is gone. At one time I was told by Cory the service advisor that I had to understand and be patient as they were understaffed. My response was that they had no problem and were not understaffed when they took my $48K for the vehicle. I told him it was not my problem that they had staffing issues and if they did maybe they should rethink theif plan in keeping this dealership in operation. 1I think that Wright Corporation needs to take a very serious look at how this dealership is being run. NOT WELL. Signed: Jeff P. read more

Excellent service!!, everyone was very kind and helpful! Special Thanks to Nick Gennaro for all your help!

Went in to look at the Genesis GV70. We entered the show room and looked at the one on the floor. Several minutes passed, and not a single person acknowledged us or greeted us (despite there being about 3 guys standing around just chatting). I finally went to the desk and asked for help. And I was very curtly told no one could help me for 40-45 minutes. No offer to make an appointment or to arrange a call back. No apology or offer to follow up. Just basically "wait around here for 40 minutes and someone will get to you". I hope Wright management is reading this. Because we walked right out and went to Bobby Rahal Mercedes. Bought a car that day. Just a terrible Wright experience with a completely inept service model. And let's be honest, the most profitable part of a car sale is not the sale of the car - it's the service that comes thereafter. And if this is the way you treat buyers, I can only imagine how poorly you treat existing customers and their ongoing service needs. If you are absolutely set on a Hyundai or Genesis, just do yourself a favor and look anywhere else but here. read more

I'm a young guy, I was finally ready to get a car in my own name for the first time. I saw a nice 2022 Venue on the website for quite the bargain, I went for a test drive and it was great. After i decided I wanted it, the best salesman I've met (Randy) helped me find a great monthly payment. Especially with me having no credit. I am very grateful for the generosity and honesty of Randy and the rest of the team! read more

The service department at this dealership is awful. It is impossible to schedule an appointment. I tried today and the website said there was nothing available until June. I then called Hyundai directly and they attempted to schedule an appointment for me with this dealership. When the woman from Hyundai told them she was with corporate Hyundai, they hung up on her. She then tried to call again and was transferred multiple time until she was disconnected. The woman from Hyundai was able to get me an appointment with another dealership within a week. read more

Update on this. I gave that glowing review 2 weeks ago and then had a really awful experience when trying to buy a 2nd car. My partner and I had been back and forth with this dealership and Hyundai corporate about an issue. Finally spoke to the GM on the phone who gave me a runaround and was unhelpful. Ended up going to a different dealer (one in Moon..and they were very accommodating). So I'm downgrading to 3 based on my wildly different experiences at Wright. So now it's a mixed bag. I'm not sure if I would do business with them again. read more

Bought a new vehicle and had a great experience with them. Also, their service department has been helpful and friendly when my other car needed service. I guess everyone's experience is different. read more

We bought a new Tucson and was very pleased with the customer service. Our salesman, Randy Gredlein. was great. He was very knowledgeable and exclaimed all features easily. We would recommend your dealership and Randy to anyone looking for a quality car and great customer service. read more

This service group is top notch. They helped me without any hesitantcy after a Hyundai I recently purchased elsewhere wouldn't start sporadically - after owning it for only 10 days. They looked at the vehicle in the Express Service line right away. The battery needed replaced for which they charged a fair price. All in all, the whole transaction was complete in about an hour. On top of great service, and fitting me in that day, the technicians are friendly, kind and highly knowledgeable. Wright Hyundai, you guys are the best. I'm so thankful that you helped me solve a simple issue with my Hyundai. I am happy to say that I will be a customer with you from now on. Thanks again! read more

Trying to steal my money. Traded a car I bought there on a new car there 5 months ago. I canceled the extended warranty I bought when I traded the car. It's been 5 months. I stop in and call almost weekly. They have given every excuse. They Play games with loyal customers. I bought 5 cars in 16 months from that auto group. Sad. I would never of thought they'd lie and steal $919.00 from me. read more

I had a remote start installed in my Tucson last year. After not quite a year, both key fobs stopped working. One, completely dead, and the other was intermittent. Corey made sure that my key fobs were replaced and I was able to come in as soon as I was available. I really appreciate the work and thought. read more

After my experience Wednesday, I will not recommend this crappy dealership to anyone. I was basically accused of lying about a car that was in stock, and was still on your website. I was told by Jerald that it was, I was told 'oh well, he's new'. This is after a 2 hour drive to get there. Typical bait and switch, dirty car sales bs. It was stock# H23C04 Vin# 5NPLM4AG4PH086902 Bait & Switch. You guys are the type of car dealership that makes people hate shopping for cars. read more

Took my vehicle in for a recall notice, no other problems. After picking it up the vehicle would not accelerate 25mph top speed. Called service dept they said they couldn,t look at it until nov 21st 4weeks without my vehicle. I bought several vehicles from them with no problem until it gets to the service dept. Will take my business to another dealer. read more

I was trying to buy a new car I was told several times it was available so I decided to do the finance part online the next morning I get a txt saying it's not available then two minutes later it was available then 20-30 minutes later it wasn't I tried to ask if they actually ran my credit with no answer so I emailed someone I know there just to get a bunch of excuses that they don't control there website that Hyundai corporate has there had in it there site is finicky just excuses and the best part the car is still listed for sale sorry for the run on sentence. read more

Yes. As a front line healthcare professional, i know the business limitations during covid 19 pandemic. That being said, i am not a happy customer. My recent experience was a 6 day wait on on thermostat replacement on a new 2019 car. No phone calls with uodates - i had to call to check on progress, except when dropped off & completed. Dealer rental through hyundai. I found Cigarettes & vapes in center console despite a no smoking rental policy. All safety features turned off on car pick up. All tires with different pressures. Car was not even checked over prior to rental. My experience buying my " certified " used car from here was not good either. Lack of due diligence on my part also. Car was not checked on the 173 point inspection at all. I found multiple issues when i got home including, missing floor mats and a car fax report showing car was wrecked & repaired prior to sale. Unprofessional way to do business. All i can say at this point is - Buyer Beware. I would not recommend this business. read more

Wright Hyundai has pissed me off for the last time!! I was on the fence already about getting a new vehicle with them after being with them for over ten years. Now I definitely won't. Their service department has gone to utter shit. The employees are rude, apparently it takes over three hours to put on new tires, and they will shuttle me home but not back when it's their fault. When the older employees worked here there were non of these problems. Im not allowed to have stress and let me tell you my stress level is through the roof. I even had to call my doctors and change my 4:30 appointment. Oh and I wasn't a walk in. I made an appointment weeks ago to avoid this since I have major health issues. read more

I bought a new Firebird from Wright Pontiac in Monroeville just after graduating college 40 years ago & prior to leaving town for a job just outside Washington, DC. Two years ago I returned after retiring from that job. Wright Pontiac no longer exists, though Wright itself morphed into a mega-dealership of several brands. I changed a bit as well, coming back with a lot less hair, a Subaru (my primary vehicle) & a Hyundai, used by my spouse (also not part of my original 1977 venture). Settling in the North Hills area, we use the nearest respective dealerships to service our vehicles as they are still both under manufacturers warranty. Our experiences with each vehicle are quite different however. Of the several times I've had the Subaru in for service (also at a mega-dealership that I remember as just a Chevrolet dealer), I was offered a loaner car, which I took full advantage of. I could go about my day without having to inconvenience anybody. Wright Hyundai, on the other hand, doesn't offer loaners, except under very specific circumstances I was told. They do, however, offer to rent customers a car, to which I say - BIG DEAL. I can call a local rental car company to rent me a car. So, my wife spent several hours there recently, waiting on repairs & servicing for two factory recalls. It's not the end of the world, as they have a pleasant waiting area & WiFi available. I did learn, however, that they took away the bottled water they used to offer, so things must be tight there. They do the work itself just fine, so there's no issue with that. I just find the difference between the two dealerships startling. Both are "mid-range" vehicles, not luxury brands, so I would have expected similar treatment. The Hyundai dealer back in VA, Fairfax Hyundai, was also amenable about providing a loaner car, so we thought it was fairly standard procedure among Hyundai dealerships, but apparently, not so. Lastly, when I saw the detailed bill for the most recent servicing, there was a $2-off coupon at the bottom towards a future service visit. WOW It's nearly impossible to leave a dealership service facility for under $100, so $2 isn't really going to make much of a dent in the bill, but it is enough to buy a bottle of water that they no longer provide, so at least there's that. read more

when I purchase my 2015 Hyundai vehicle from Wright Hyundai in Wexford a few years ago paid in full everything was great. I also purchased a warranty with the vehicle which I still have on the vehicle. I know things have changed since Covid rates have increased, and things have changed. if I have any mechanical issues with my vehicle for the warranty, I purchased it includes a loaner/rental vehicle. When my car is in the shop previously I would drop my car off get the loaner until my vehicle was fixed without having to pay anything. I called in to make an appointment for my vehicle, they told me to drop the car off my husband eggs was there alone or available he told me I will be charged $50 a day which I did not understand because previously I never paid for the rental because it's covered under my warranty. I called back to get a better explanation of what has changed since me previously getting my vehicle serviced. The service guy Kevin that called me back was fast talking me. He explained it multiple times, but still did not answer my question then said he explained it when, indeed he did not, and kept trying to go around my question he was try rushing me off the phone and not fully explain. I've been told him he was being rude from the beginning and that if he was going to be disrespectful and nasty then he can just be out right disrespectful nasty instead of playing like he's being nice when indeed you're being rude. KEVIN insisted that I was mad because I was not getting my way. I told him I am not mad AND IT'S NOT ABOUT ME GETTING MY WAY I PAY FOR SERVICE AND YOU'RE NOT PROVIDING IT NOR ARE YOU EXPLAINING THE CHANGES. I then said I am now a little bit frustrated because you're not listening to what I'm saying and what's going on pertaining to my vehicle. I had to in the car. I called back to speak to a manager upon the manager saying he can help me did not provide his name. I did ask him twice for his name. He told me his name I explained the situation to him, he broke down the difference in the change as Kevin should have. Apologized for this rude Kevin service worker which I told him he did not have to apologize for him I told the manager It was KEVINS fault, but they need to speak to him about his attitude. I hope I'm wrong about the service AND the direction right Hyundai is going in because previously they provided excellent service. Stop trying to fast talk women about their cars as if we don't know. Also head I've been in person with my husband he would not have been speaking to me as such. read more

STAY AWAY FROM THIS DEALERSHIP!! I am giving them no stars because these people play tricks with your money! I canceled my extended warranty and they kept my check claiming it takes "30 days for the check to clear"!! Um, no, it takes at most 5 days for a check to clear. I know this because my 14k check from my insurance claim to pay off my totaled car to this same dealership only took 5 days to clear! State Farm also stated it would take 5 days! Not to mention the nasty response/phone call I received from the Finance Manager when I requested the paperwork be done...which is his job!! It is our money! They kept it thinking we would forget about it thus they have "free money!!" Well, that is stealing!! We also need this money to pay for my mother-in-law's funeral expenses when she passed away at Thanksgiving!! Think before you play games with other people's money!! I will report you to the Better Business Bureau. read more

Cross-posting from Google Reviews. I have never received such bad customer service as I did at Wright. If you are made to deal with a finance 'manager' named Matthew, get up and walk out. Generally the service here was fine - our salesman, Nick (he'll probably be wearing cowboy boots), was a typical sales guy but met us where we were at. However, I would not have purchased if I had known the deplorable level of service Matthew was about to provide. When we sat down, he said that if we 'wanted to read all the paperwork, [he] would have us sit outside.' He was then incredibly pushy about extended warranty (no surprises there), but when we declined all warranty, he was demeaning: he asked us why we would buy a case for our phones but not purchase their extended warranty plans; he asked us if we would buy health or auto insurance if we didn't have to. When he began talking about the extended warranty plans, he was shady and did not tell us he was talking about warranty; rather, that Wright is committed to their customers and wanted to cover any damage to the vehicle, even dings (of course, in return for about 100$ extra per month). That wasn't it, unfortunately. When he brought out the contracts to sign, he spoke so fast about all the things we'd sign and actually started sighing and checking his watch as we tried to read through the contract. He had the nerve to say, 'it's the standard contract for any car you'd buy in the state of Pennsylvania.' Before we finished reading, Matthew took out the next form for our signatures and attempted to have my husband sign the next form before I could read it through. At that point, he was huffing/sighing and checking his watch every couple of moments. During our encounter with Matthew, we were belittled and made to feel stupid. Do yourself a favor and choose any other car dealership. Giving two stars for Nick - good luck there, pal. read more

I told Wright I had 2 months left on my lease. They financed me, took my old car and gave me a new one. I got BILLED for the old car because claim that I never mentioned that car to them. WHY would I give them my car if I would still have to PAY for it!? That literally makes NO sense when I had other dealers offering to cover the car! Plus there are pull ahead deals so STOP IT. I filed a compliant with the BBB and they replied with a flat out lie saying that I TOLD him that I never discussed my car with them. There is a recorded call between Hyundai Finance, myself & Lenny that completely disputes that statement. They sent a check for half, but I think it's because they KNOW they're wrong but don't want to accept full responsibility for dropping the ball. So far, my sister, her fiance, one friend & THREE of my colleagues have purchased a total of 3 SUV's, 2 pick ups & a car since this incident - they all live near a Wright Automotive Group dealership but have not purchased from or even visited them because of the way they handled this issue after we've purchased FOUR CARS from them! The police Sgt. stopped by my office today because he saw me pull up in the new car & what'dya know - his lease will be up soon too! He said, well I'M not paying for 2 cars so let me know... if they don't fix your issue, I won't go there either. #Solidarity I have WAY too many friends with money who buy cars often. And this is just not smart to have me constantly telling anyone who will listen about your shady financial dealings.#JustFixIt #YouKNOWYoureWrong #BuyerBeware read more

Needed a a newer car for the wife and started our search reluctantly because we hadn't bought a car in well over a decade.( loved not having a payment). After searching many dealerships ended up getting hooked up with Zack who was unbelievably available to the point of giving his cell phone number and said he was available at any hour which after the first few conversations I come to find out that this is absolutely true even though I don't believe in bothering people after hours because I feel that people need their personal time as well. Made a list of cars that we were interested in told him and he was very quick to tell us which ones to stay away from due to issues certain cars had and which ones were ones we should take for a spin and being a person that's very blunt and outspoken as I am I was much appreciative of the fact that he talked to me in the same manner which is important to me because nothing I hate more than reading a Salesman that you can tell is doing nothing but blowing smoke up your ass. After quite a few tests runs we landed on a car that my wife really liked and started the process which basically he made a pointless endeavor it was a done deal everything was as described nothing hidden that I could see and was confident in the purchase. He was very adamant even though this sounds very salesman like about saying that he would not sell a car to someone unless he knew that the person was going to be happy in it because let's be honest nothing worse than busting a nut on a payment that you're about to make for the next 5 years that after you take possession you're not happy and he exceeded well beyond five stars. read more

Their website showed that they had a very specific and hard to find new manual vehicle. For this reason I called this morning ahead and confirmed the vehicle was still there. Two hours prior to my confirmed appointment I received another call from the same woman confirming I was still coming. I drove over an hour to come see the vehicle only to arrive and find that they didn't have it and haven't had it. They actually went as far as to save my appointment in the computer under a base model vehicle. It's hard to trust anyone who does business this way. read more

Wright Hyundai does not care about customer service. Last year I had to make an appointment to get my 7000 mile oil change. Took me a month and half to get in. Now they won't even schedule an appointment. And person on the phone argued with me that that it has always been first come first serve. I have to now come and wait. So my time isn't valuable as a healthcare provider and depending on the day was told I could have to wait 3 to 5 hours to get it changed. That is just ridiculous. I will never use them for service again or purchase another car with them. read more

First, I tried to buy a new 2020 Palisade from Wright Hyundai in January, 2020. I went in the dealership and knew exactly what I wanted. The salesman told me they were selling them as soon as they came in, so I asked if he could call me if what I wanted came in or check other dealerships to see if he could trade for one. (Honda has always done this for me in the past). I never heard back from him.... I have never had a dealership not call me back after I came in and spent time with them and told them exactly what I wanted, and paying cash! Quick and easy sell! Just didn't make sense??? So when I went to TN where we have another home, I checked in the Nashville/Franklin area with dealerships and they bent over backwards to find me the exact Palisade I wanted in 2 days. I bought it and am very happy. Now comes the service issues. I try really hard to wait and get my service done when I am in TN, but sometimes it just happens that I Have to get oil/change & tires rotated, etc... before trips, when I am at Cranberry house. Wright Hyundai service is not good! The service guys are nice, but..... the last time I was there, I specifically asked that they check the tire pressure when they rotated tires. When I left, I just clicked on to see what the tire pressure was and every tire was different and low, same numbers as when I got there for service!!! I called and told them what happened and I was coming back. The service guy said he would take the car and get the tire pressure right. He was gone a good 15 minutes and when he came back, he said my car might show wrong numbers, but his gauge showed them all at 35. When I checked, I'm thinking he didn't know how to do it??? The tires were still not the right pressure. I left and pulled into Pep Boys and one of their nice mechanics came out and put the correct air pressure in my tires. Then today, I called for an appointment for service and he said if I was getting oil change, I just had to come to express, no appointments accepted?? I told him it might be more than that as I was getting a service reminder on my car, and he said well then you will just have to wait! I told him forget it, I would go somewhere else,.... So for this reason, I will never buy a car or use their service dept. or recommend it. Very sad; I have never encountered a dealership like this before. read more

From the time my Girlfriend and I walked in the door and greeted by salesman Scott Wentz the buying process was relaxed,easy, and painless. I'd recommend anyone to go see him if you want to buy a car at Wright Hyundai!! Shoutout to Also the Finance guy Lenny Donner made the paperwork very easy and quick also!! read more

I do not recommend Wright Hyundai at all. I brought my vehicle to them to be serviced and shortly realized that they will lie and tell you, that you need a service when you don't just to get your money. They don't have integrity like all of their shop signs say. The service manager is not helpful, the mechanics are not experienced, and one of the service reps (the one with the glasses) is extremely rude and also not worth a quarter. Being how all of the dealerships on that strip are connected, I wouldn't go to any of them. I never thought a dealership was comparable to a "buy here, pay here" but Wright Hyundai is exactly like that, honestly the "buy here, pay here" shops might be a step up from Wright. read more

Reposting this on Wright Hyundai so the entire dealership reviews do not get buried. This is the worst group for customer service. I have been a customer for over 10 years and found a great car I was willing to buy. My travel situations restricted me from coming in person but my mother went out of her way to look at the car and offer a hold. The salesman Rob Powers told her that they did not do holds and there was no chance the car would sell between the time she looked at it and the 4 days it would take me to come in person. I get a text from Monica two days before I am out to come in saying some other person was coming in to look at the car. Again I had requested a hold and offered to pay above asking. Come to find the car had sold a day earlier and zero people were concerned about the atrocious circumstances or customer service. Avoid this dealership at all cost. They don't care about loyalty and they certainly don't care about making situations right. After getting hung up on three times I'm still waiting for an apology. I am STILL waiting for a call back from ANYONE at this dealership and automotive group. Sick to my stomach over being saddled with this group and can't wait to walk away from my current lease. I'm sure they will charge me above and beyond an acceptable rate as they clearly could care less about customer loyalty. Again i can't stress enough how unprofessional not only their salesman but back of house staff handled this situation. read more

I'm giving 5 star for my mistake in giving an initial review to the wrong dealer and state. Lol! But the owner of Wright Hyandai in Pa. was very kind and charismatic in pointing out my mistake. Therefore, he deserves a 5 star. Thank you and so sorry! read more

So just recently made a purchase from this dealership. Had the car we wanted with all the options we were looking for at a fair price. First interactions over the phone were good. I already had a pre-approval done for financing, and all that would be needed would be to agree on price of the car plus my trade-in. A little back & forth around the price, but we settled quickly. Here is where it got weird. It took them 3 days to get me a final answer on financing, and all kinds of excuses. Not responsive at all, and was very "shady" with how they were handling it. This should have been a 15 to 30min process at best since I already had the pre approval! They pulled my credit multiple times shopping it out to other lenders just so they could make more money! They didn't go with the bank I had the pre-approval through, but choose another lender. Ok, that's fine if it saves me on interest rate but the rate was exactly the same! No reason to have done that unless they benefited from that process because it did not save me any money! We finally finished up with their credit application process, and I was told to go ahead and make plans to travel to pick up the car. I told them I wanted everything ready so when I arrived all I would need to do would be to inspect the vehicle, and sign paperwork. I specifically told the salesman no last minute changes and no surprises! That didn't happen. Salesmen told me he would have the car ready for when I arrived. It had barely been detailed, and almost like was just ran through a car wash then sent out on the lot. No attention to detail. Fuel was at a half of a tank. Loved the car, but this was not what I expected. They had 4 days to get the vehicle detailed, fueled up, and ready. None of that happened until the last minute. There was an additional 150 miles out on the car than advertised. The finance guy was the kicker! He tells me that he doesn't have the "paperwork" ready and it will take him a bit to get prepared. Should have been ready before I ever walked into the dealership because that is what I told my salesman to ensure to make happen. They already start adding warranties, GAP insurance, etc... to the price of the car! We go back and forth here. Then he says he had a "miscalculation" on the taxes on the vehicle since it's an out-of-state purchase. I had already done the calculations and knew exactly what my payment & total finance amount should be. Somehow we are off by about $700, and I'm not sure why. Come to find out it's GAP insurance that he says he told me about already while he is rushing me through signing the paperwork. I've been through that process before, and I do not appreciate the F&I people doing business this way. This is a major purchase and a dealership that cares about their customers would want them to be comfortable & knowledgeable about what they are committing to over the life of the loan! Not here! It's slip this in, and hope they don't ask any questions! I decided to purchase the GAP insurance, but it was never fully disclosed or agreed upon prior to signing. The terms of my deal were worked out with my salesman over the phone. My salesman knew what my preapproved interest rate was, estimated taxes, and total amount to be financed. None of that was communicated to the F&I guy which should have been. I was expecting to walk in, review what we already discussed, and then sign. Nope, that absolutely didn't happen. He never communicated any of this to the finance guy. Too sum this up it was a typical "large" dealership experience. Shady practices, deceptive tactics, and pressure sales techniques that all give the dealer advantage over customers. Doesn't have to be like that. Unless you are in a situation where this dealer has the exact car you are looking for at the right price then I wouldn't give them the time of day. If they do then be alert, get everything in writing, and don't sign anything until you have read it all no matter what they say. Salesmen was either new to the dealership, or just lacked any ability to pay attention to details. The finance guy is an absolute snake, and will bite your wallet if you are not careful! I've had worse experiences buying a car, and I've had a helluva lot better too. I'm not gonna name any names here, but this dealership has one thing as it's objective... make as much money off each customer as they can! Repeat or loyalty is not a priority here! They were nice, and professional at all times so I definitely appreciated that. Just Don't expect a top notch experience here cause you are not going to get it, and be prepared for when you step into their Arena. Good luck! read more

I leased a Tucson two months ago and totaled it last week in an awful accident. I went back to Wright and John the sales manager and Wayne the salesman got me into another Tucson with more upgrades than my previous car at the same price. They worked hard to make the deal happened. I couldn't be more delighted with the outcome. I thank them both for taking such good care of me. I would recommend these two anytime. Thanks again. Elaine K. read more

SUUUPER friendly right up until you buy the car. Then, you don't get calls back when you are supposed to get called back - but not to worry, there shall still be calls: from third party companies to sell you their cr*p (even though I did NOT list that phone number on that form). I asked one particular company where they got my number from and they straight up said "from Wright Hyundai". Good to know... Btw: sales guy wasnt terribly bright either. When during the test drive I mentioned that the rear view of the Elantra isn't great and is blocked by the passenger seat head rest, he totally seriously suggested to just remove the head rest. Wow, great idea... it's not like the head rests are there to prevent a broken neck or massive neck injury in case of an impact... Genius. read more

Our van had an issue that was so costly we would need to walk away from it unless Hyundai honored a closed recall. We were so grateful when they decided to honor it and received our car back, repairs completed, and no cost to us! read more

Buyer beware...I had an awful experience at this dealership on October 12, 2015. They proved to be unethical and deceitful. I would advise anyone to be aware of their practices. They truly give car dealerships a bad name. They're many honest dealers in the Pittsburgh area to spend your hard earned dollars...I suggest you give them your business. These folks will not be an option going forward. read more