I would like to say that this location provided extremely well customer service from all levels of staff I've had to come here 3 days has a new father purchasing toddler shoes it's a learning experience . But it was an easy transition they allowed me to go multiple times to exchange the shoes and ordered and shipped the correct size to my house free of charge . I would like to thank the store manager Jonathan . For leading by example and showing that wss cares about the customer or sales. I would highly recommend this location if customer service is important to you .I am grateful I purchased two pairs of Jordans from this company I am reluctant to think that other competitors would have treated me the same .I am a very proud customer and father . read more

WSS - Shoe Stores Near Me - South Gate, California

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Worst customer service. Staff just stands around. Asked for help and the staff literally looked at us and looked away. We walked out and went straight to Shoe Palace which has amazing customer service. Spent our $200 at Shoe Palace instead. #shoepalacerocks read more

WSS - $200 well invested - Shoe Stores Near Me - South Gate, California

Every time I've come here the store looks like it's ran by a bunch of kids. The girls do nothing but stand around and flirt with the guys in the store all day. The guys are lazy and (also) just stand around and flirt. The store manager allows all his employees to be unprofessional.. Their selection is wide but with the store being ran by all these kids who go to work just to flirt, it gets a 1 from me! I'd put 0 if I could! read more

You will probably find the same shoes $5-10 cheaper here. My Nike sandals we're $5 less than the nike outlet store. I was mad! It's a big 2 story store with lots of options and clearance section! You can spend all day here! Find all shoes for all the family. And score great finds in clearance section. read more

WSS - Shoe Stores Near Me - South Gate, California

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Left disappointed. I was asked for ID to use my points for my purchase, which I have never been asked before in all locations. I spent over 200$ and I still have to show you ID. Giving my phone number and name wasn't enough. Never coming back to this location again. read more

Got some cheap socks here and adidas shoes honestly worth it. They may not have a variety of shoes but they have the essential good ones. I had no problem whatsoever. read more

First time coming here, the employees watch you constantly like your gonna steal something, they even try to pretend to be doing something near you just to watch you. Had to come here a second time to pick up an order since it's closest to me, and as soon as I walked through that door I felt I walked through a prison with how cold the employees were read more

I always come here because it's the closest to my home. Every time I come they are very helpful their customer service is good always willing to assist. There is always a lady here who is very nice she wasn't here today but this message is for the manager or the gentleman who help me out also the people on staff even the security is always professional and polite. I like the way the store functions and I feel welcome here every time I come I will definitely keep returning thank you so much for your continuous help and great customer service to all of you. read more

I was helped by a young lady named elsmarelda. She was so kind and helpful during my time inside the store looking for certain apparel. They did not have what I was looking for on the floor. Esmeralda took time from her job at stacking and sorting things to help me. She listened to my request, and drop everything she was doing to go check the back to find out if they had what I was looking for. The whole time she smiled and made sure that I was happy with my purchase and wanted to know if I needed anything else. She also told me about other sales they were having and that was helpful too. I felt like she cared about making sure I walked out of the store happy. She was a lovely person inside and out. read more

I visited WSS this past weekend and found the perfect pair of running shoes, the store seemed busy and i received exceptional customer service from the assistant manager, she was really helpful and helped me pick out the shoes that best suited me. The young gentleman in the cashier was very friendly. I am happy to give my money here! will definitely go back!!!!!:) read more

Usually when some stores close and things have discounts it seems like the store is always a mess, but here everything was clean and shoes are easy to find. It's worth the trip. read more

Horrible customer service! They opened late, have no variety whatsoever. When they say it opens at 9, it means doors open @9. Not 9:15. There was about 8 of us waiting outside! The girl who opened on today 3/1 opened the door for a male employee who drives a black charger, no greeting, no smile..nothing. I guess I'm sticking to stores in my county... Poor everything. I would give zero stars but that's not an option. read more

Horrible customer service. The cashier that helped is out had a really bad attitude and seemed bothered by us asking for help!

Love it lots of styles and very organized. Service is good. Will be back. Plenty of parking. Quick service. Kid friendly. Prices are ok could be better. Sale wall does have a lot of values and is kept organized. read more

WSS - Shoe Stores Near Me - South Gate, California

It was my first time visiting this location and I have to say I'm not satisfied with the customer service. The young lady at the register "Stephanie " didn't ever great us. Then I ask another young lady on the floor for some help and I nicely told her thank you for the helping she didn't even bother to respond. I didn't see anybody smile nor approach other customers For assistants. We have to be mindful of things many people out there have lost jobs are struggling to even get employed and we have people that are working without them even wanted to be there give one that wants an opportunity to work a job smh read more

Horrible Customer service they are always like watch dogs behind your back to see if you try to steal something from the store. Have a very small selection of shoes and most common sizes are gone quickly. Horrible security service asking to check your personal bag to see if anything was stolen. They have obviously been stolen before due to being the most paranoid employees I have seen . read more

I would've given 0 stars but there's no option for that. I will never buy shoes from here again! Bad customer service! Make sure you do not lose the receipt because they will not return your money without it! Horrible company read more

one star because there was a older mexican lady watching me and she was rude iam a constant buyer at another location but thought id stop here its close to my job biiiig mistake worst customer service ever read more