I got my dogs groomed there almost a month ago 3/27/25. I contacted them as soon as I saw that they…read morehad clipped my dog too closely on her belly. Her nipples were scabbed. I called Saturday after hours and they had missed a toe nail on my other dog. So I didn't expect a phone call until Tuesday when they opened. I waited then called again on Wednesday and left a second message. They called me back on Thursday and I spoke with someone. I offered to bring in my dachshund(whose toe nail got missed) and they said they would talk to the owner and get back with me. I took my dachshund in,they fixed the toe nail, no one said anything to me about my other dog or reimbursement or anything. It's been a few weeks now and I never heard back from the groomer. Not once did anybody ask me if my dog was ok. Not once was I offered anything to fix the issue. Not ok.

Incredibly rude front desk check-in. Very unprofessional. Can't trust them with my dog.read more

My dog has been having some skin issues. All vets both near my primary home and vacation home were…read morebacked up. I was able to have an online chat via pet insurance that gave me some ideas of what the issue could be. Then, the light bulb went off while reading reviews. I decided to try grooming to see if it could sooth his skin. I was a little hesitant as there were no recent reviews but I needed to try something and fast. I had a conversation with Patti over the phone and she was really patient in listening to my concerns. She was able to take us the next day and gave my boy a soothing medicated bath. He looked great and felt better. We still have to deal with the cause and flare ups but at least he is more comfortable. Thanks to Patti and team at Ruff Cuts.

I never write reviews on here, so when I do.. It's because I need to let the public know something!…read more First of all, Patti is a wonderful woman. She truly loves animals and you can tell as soon as you meet her. I have a temperamental Pomeranian mix, and he lets her groom him efficiently without issues. What is most remarkable about Patti is the care and affection she gives your pet. Not only did she trim my pom's feet for free on a nail-clipping only trip, but gave my chihuahua a mini-reikiki session because she is in congestive heart failure. Patti thought it necessary to give her a little extra love. Would you receive such service at a chain store? Absolutely not. The facilities may not be as conventional as others, but Patti has always done a wonderful job and her customer service is incredible. I will always be one to support small and local businesses, and Ruff Cuts is no different.

This is my worst experience EVER at a groomers. They should be put out of business. They shaved my…read moreBichon Frise down to his skin. They claimed he had too many mats. To my knowledge he did have 3 small mats that could have been cut out. My little guy is only 11months old, all of his curly hair has not grown in yet, no way was shaving him naked a necessary action! Terrible, unfeeling people at this place. I have to wonder if he was otherwise abused while he was there. BEWARE EVERYONE!

Had used this groomer for years Had appointment for my…read moreSheepDoodel for Wed Jan 21. Showed up in 15 degree weathere at @8:45 AM Have always gotten there between 8:30-9 in past Waited in 15 degree weather for almost twenty minutes Rang bell several times Knocked on door There was a female in the shop taking out the trash I know she saw me standing in the cold at the door but ignored me THIS is not customer service Went hoe Called and cancelled appt and told them they had lost a long term client.

We've been here a few times and it was fine until the last time we went a few months back. I don't…read moreknow if it was an off day for them or what, but the hair cuts our dogs got were not their usual good jobs they've done in the past, one looked like they hadn't finished the job. One of our dogs was also bleeding from a tumor the groomer nicked while shaving and seemed traumatized. The reason I'm posting this now is because one of our dogs' hair isn't growing back. We took her to the vet and another groomer and they confirmed that a groomer at this establishment cut her hair way to short for her breed. So even if it was just an accident made by a new groomer or something else, my dog is possibly permanently damaged hair wise on her back. So I feel like it's my duty to warn others just incase this happens to someone else.

I have a scardy dog... and the patience & love shown to calm her nerves here at A Girl and Her Dog…read moreGroomers does not go unappreciated. I love this place. Kind peeps that are gentle and caring. A+

we have been using comfy pet for our doodle for over a year and couldn't be happier! Page does a…read morebeautiful job with our dog and goes the extra mile to ensure our boy looks his best.

HORRIBLE SALON! DO NOT TAKE YOUR PETS HERE. My son was charged an "aggressive dog fee" for a nail…read morecutting and bath for a Corgi. Because she "ALMOST" bit the groomer. If the groomer didn't GET bit, why the charge? The owner refused to send me her price list and was completely rude and unprofessional. The website posts no prices, and she had to invent a reason why a bath and nail clipping was $100. Our dog is two years old and has been to this salon several times with NO ISSUES. Maybe the issue was the GROOMER and not the dog??? NEVER AGAIN! The attitude and the way she justified taking advantage of us was overwhelming. DEFINITELY NOT working on referrals or a return customer policy! RUN!! FIND ANOTHER SALON!! Anywhere but here! TERRIBLE BUSINESS OWNER AND HORRIBLE CUSTOMER SERVICE.

We boarded our Labrador Retriever with Cobbs Hill Kennels back in April 2023. Great service and…read morehappy fur baby. Clean, no odor and this was our first time boarding our fur baby. Highly recommended. Go check it out! I think we were more concerned about leaving our fur baby then she was to stay. They have their own space and they offer walks as well. Not sure we will use anyone else.

This Kennel is very clean and cost a little less than most. The service is outstanding. My…read moreDachshund Zack is always well cared for here. I highly recommend Cobbs Hill for your pet boarding.

If you don't care about your pets welfare, health or life go ahead and use this kennel. Upon…read morearrival back at the kennel they informed me he had HAPPY TAIL. His tail was bleeding, the end was raw and they had provided no care nor notified us. They simply left him to suffer, not even antibiotic cream and not even a bandage. Had they even called me I would have given them permission to treat if they were worried. This kennel, (check other reviews) including death of an animal, broken leg etc, cost my dog 5 inches of tail that had to be amputated due to their negligence. When asked their answer was "It happens" you signed a liability waiver. I have an 11 year old Sheppard, former working dog who has been kenneled in other locations prior to us moving here for up to three weeks at a time and this has never happened. Its physics, they placed the dog in a kennel to small for him, and most likely did not get him outside enough, resulting in him banging his tail just over a 7 day period. I WOULD NOT RECOMMED THIS FACILITY TO ANYONE FOR ANY REASON. THEY ARE STAFF DOES NOT CARE ONE BIT ABOUT MAKING SURE YOUR FAMILY MEMBER IS TAKEN CARE OF. TERRIBLE FACILITY, RUDE PEOPLE, UNCARING PEOPLE.

Very bad experience with a cancellation. THEY DO NOT REFUND! I booked and canceled (dog wasn't…read morefully vaccinated) all within 1 hour with a phone conversation about this cancellation. Credit card was still charge. No refund or voucher was given because "I was not a previous customer ". I have phone records of the conversation but they would not accommodate the Wednesday cancellation for Saturday's boarding.

we have used Avenue Vet for several years . Dr Alexander & her staff are outstanding; kind ,…read morecompassionate, smart , our dogs respond beautifully to them & actually enjoy their vet visits !!! Thank you

Whether it's a doctor, dentist, or veterinary group, it's important to choose the right doctor in…read morethe group. At Savannah having seen multiple vets in that practice, that would be far and away, Dr. Alexander. She gave an exam looking over every detail, went over every option with me, and you could tell she really loved what she was doing. Dr. Alexander also made sure to follow up afterward to see how my puppy was doing. It's also impressive how she worked her way up, from working there as a a vet assistant in HS to their best vet on staff now. Highly Recommend!