Nothing but Nice people over there and great service. Any needs for your bicycle they will make…read moresure it's done. They are the absolute best hands-down!

Great service from experts!! Really appreciate their knowledge and expertise- highly recommended!!!read more

This guy is not a bike mechanic, he will take your bike from you, take it to an actual bike shop…read moreand charge you 3 times what he paid to get it repaired, all while claiming he was the mechanic. SCAM!

Do not use this guy. He will quote you a price and then try to add additional work that doesn't…read moreneed to be done and then try to triple the price. He doesn't fix the bike himself he will take it to a local bike shop and triple the price. Had to call the police to get the bike back.

Awesome service. Mechanics are knowledgeable and fair…read morepriced. They go the extra mile.

Went to this shop for some work when I came to pick it up I got a surprisingly whopping bill, he…read moreput pricey custom tank fastener parts on I NEVER asked for and had no choice nor say so about but he DID NOT HAVE the rubber grommets in stock anyway saying that all I had to do now was go to Bergen Harley and order the grommets myself? He sold and installed a new $100 plus dollar rear axle with full pop labor charges, (and a used chrome castle nut) by knowingly installing the axle dry and tight without any assembly lube whatsoever an axle that was machined so tight in the wheel and adjusters that it had to be cut back out of the frame before this bike had EVER even been started much less after a flat tire in the middle of nowhere after having actually being driven. I've been a rider, owner, enthusiast wrench since 1965 and never have I ever had to cut a brand new axle axle out of a bike. But wait, there's more... He replaced the trans bearings and resealed the transmission that I carried in that literally then fell out of the frame when I came back and then picked it up to trailer it (instead of paying his guy to trailer it instead) scratching the brand new chrome transmission end cover that I had to replace, all because he never even took the time bolt it in to frame with at least one ten cent nut for safety and yet said nothing about the trans not being secured to my freshly powder coated frame. Then in some rant he even threatened to call Bel Art, the powder coating company I used to powder coat my parts out of pocket with my cash money for my bike to complain about the prices that I payed saying he would put a stop to the public getting powder coating at that price. Which he must have done because Bel Art no longer accepts carry in work. This guy brags about how he alone can only do sheriff department work because nobody else can do what he does that the taxpayers afford to begin with. Doesn't give written estimates prior to repair then does what he wants, or doesn't want, doesn't call for prior authorization or provide timely cost estimates after you leave then hands you a budget busting heavy handed bill instead and then jumps bad at the counter and threatens to keep and lien sale the bike if he doesn't get what he demands when you're handed his bill for your signature after the fact. I ordered, bought and paid for a new axle elsewhere and made two trips to get one after cutting it out of the frame myself and reinstalling another new axle. I replaced the damaged new chrome transmission side cover and replaced that myself too, a transmission by the way that he did not put oil into either, and said nothing.l about it being dry without lubricants. I ordered and payed for the grommets and made two trips to Bergen and removed and replaced the chrome fasteners that should have been installed with the grommets instead of just the fasteners he sold that scratches the powder coated surfaces. I then ordered and bought the OEM factory transmission fasteners he did not have or would you not install nor said anything about as a part of the transmission reseal that he charged parts and labor for including new end bearing after charging over one thousand dollars payment for in cash. These examples weren't a bad day at the shop, these were deliberate by a guy who knows exactly what he's doing and did it anyway. He's covertly and overtly hostile and guilty of highly predatory business practices and gives a bad rep on the indie shops in general with the motoring public and for his part he alone is responsible for the downturn in the local market place for labor and parts rates because of his business ethos and chop shop practice, techniques, and mentality.

Very shady business. They sell on Amazon and have a lot of legitimate complaints against them based…read moreon sending used or incomplete products. They sent me a rack in a VERY poorly packed box and it arrived damaged. The return seemed to go smoothly, with the exception of my inconvenience of repacking it better that it was sent to me and having to haul it to UPS. Then to add insult to injury, they took of a restock fee for their own fault. Sheesh. Filed claim with BBB, and Amazon and now I want to warn all to avoid these clowns. Lots of great places to get bike products, this is not one of them. No wonder they couldn't keep the doors open to their retail store.

Terrible service. They lost a customer that would have spent over $1000. I guess they are making…read moremore money than they know what to do with. The owner is rude. AVOID THIS PLACE!!!

Best service ever! I got my seatpost clamp bolt off when other places jus stripped the bolt…read more If u meed help definitely go here

Great service, excellent follow up skills and execution of a new e-bike set up. Delivery was easy…read moreto schedule and they were great at coordinating.

My family bought a high end bike from this store and gave it to me for Christmas. I rode for 2…read moreminutes on Christmas and then stored it because there was snow on the ground for the next 4 months. Then, 10 min into the real maiden voyage, the right pedal flew off and I ate it. Also, noticed the brakes were squealing and ineffective. The lest pedal was not properly torqued. I took it back to Martys - despite the fact they put the pedals on they blamed it on the manufacturer (Trek) or me for "backpedaling" (which I didn't do). Couldn't possibly be anything Marty's did, right? And, they said my brakes need to be replaced because I stored it in the garage for 6 months. Again, not because Marty's stored it in their basement for months before selling it, right? Never again will I put safety in their hands.

Marty's employees helped me choose the best accessories and tires needed to fix up old bike. They…read morewere patient with me and showed me everything I asked for to add to my bike. Their sales people were attentive and made great suggestions. Not only with helping me pick the best accessories but also made the process quick and painless. They completed all the work in a timely fashion and the bike is great. I will continually give Marty's my business as their customer service and knowledge of their job was top notch.