Rented a beautiful pontoon boat for a week on Lake Wawasee in Syracuse Indiana. We loved every…read moreminute of our time out on the water!

Me and my friend were coming in to get a part for his dad and as we're about to leave and employee…read morecomes out ask my age I say 15 and he says I cannot legally drive the boat I'm driving and I told him I talked to the DNR and I have the OK And overall the employee was not Knowledgeable about the laws. If you look it up, it says 15 years of age.

Awesome service shop, very professional and knowledgeable techs worked on my boat. Found the…read moreproblem quickly and fixed it right the first time. They have come along way from how they use to be!

Terrible experience with service the past two years in a row. Careless mistakes made on my boat and…read morezero accountability for either problem. I won't return and sadly I used to recommend them to friends

Friendly service Reasonably priced…read morequality equipment easy access great location dry bags provided for wallets cell phone and keys We had a grear time

We had the best experience here! We rented 3 of the available rentals. We got a jet ski, a dinghy,…read moreand the electric bikes. They were affordable, great equipment in great shape, and the staff were exceptional!!!!!! The staff was friendly, informative, accommodating and just kind!! The office manager or owner who runs it was very accommodating and helpful for us!!! I highly recommend and will definitely be back!!!!! Thank you so much!!!!

Customer service here is terrible and had declined 100% in the last few years. I'm only giving this…read more2 stars because of how amazing Steve is and the sales team is. But everything else is just trash. I purchased a brand new boat last summer. I took it got to be winterized and to warranty fix my boat cover that started to tear. I picked it up and the fall afterwards and didn't look too closely. They fixed the button but not the tear. They also left greasy dirty hand prints and dirty foot prints all over my boat that were such a pain to clean up. I didn't notice the tear was till there until I pulled it out of storage. My fault for not looking at it when I picked it up in the fall. I had it brought back to fix the tear. They fixed it but they left my boat outside in the rain. To fix the cover. A bird took a crap on the back seat. They then didn't put one pole in and put another pole so tight they couldn't snap all the buttons and now another button is tearing because of it. I went to clean the bird poop off and it left behind a yellow stain that I have no idea how to get off now. Also when I picked up the bait my 7 by 5 pin adapter is no longer connected to the boat which I always leave connected. They also winterized my waverunner and when they disconnected the negative terminal from the battery they did not put the screw back in so I had to go find a new screw. They do not care about your property. I would not recommend you use them to take care of yours.

I bought a 2006 Mastercraft boat in February 2025, which seemed great at first--new motor, low…read morehours (approx. under 200), and factory ballast tanks. But after storing it at the marina prior to picking up for the first time, I found the trailer's guide poles missing, and while the sales team couldn't help, I replaced them myself. These guide poles are unique to MasterCraft trailers. When I tried towing, the trailer wiring was faulty. I fixed the ground wire and got it working. I launched the boat at my local dock, but on the first outing, the bilge pump started working overtime. I discovered the leak was from a wire running out of the transom. It took nearly four weeks as it was busy season starting the summer to get the boat into service for the local marina to fix it. Once back in the water, I found additional issues of two unsealed seacocks causing leaks, which I fixed with marine sealant. However, water kept accumulating in the bilge, and the battery alarm went off after an hour. The port ballast pump also didn't work. I took the boat back to the local marina, who later found an inboard shaft leak, a bad alternator, and faulty ballast wiring. By this point, I was frustrated--my family had only used the boat three times having to pull it out of water each run, and I'd missed great weather. Culver Portside Marina had assured me the boat was "water-ready," but they admitted it wasn't tested before sale when contacting them on the most current 3 issues being repaired and my experience so far. They offered no help with the repairs, despite me asking for at least 50% of the repair costs. The sale was "as is," per the owner of Culver Portside but these issues should've been addressed before posting sale or disclosed during the sale had it properly been tested Now we have a $1,300 repair estimate immediately after the purchase . I'd recommend anyone buying from Culver Portside ensure a thorough documented inspection and test everything before purchase, especially since it's mid-July, and I'm still waiting for repairs to finish. With school starting soon, it's tough explaining the situation to kids who were once excited upon hearing of the purchase. This was a boat they claimed to have been serviced by them the past few years.

I really do like diamond Lake, and all it has to offer. Park Shore Marina and Grill is a great…read moreplace to go to replenish. I hope they stay around for a long long time.

We are from Chicago and have rented Speed/Deck Boats and Slips from Steve and Kathy on our annual…read moreAugust Lake House Rental since 2006. The Boats have always worked well and never broke down - even for a guy who operates a boat only once/twice a year. They are extremely friendly and our kids (and their friends) love going into the Marina for Pizza, Popcorn, Candy and Ice Cream. Steve freely gives Fishing Tips which is also appreciated.

They will drain your sh*t here!! Great service, very friendly staff. No smoking by the gas pump :/read more

I would give this a 10 star rating! Welcoming accommodating, clean, services go beyond…read moreexpectations! Rockin WiFi, free laundry, free bicycles, courtesy rides, Grass area in front of boat, beach a short walk, trash receptacle and picnic table in front of boat. The employees are super friendly and pleasant . Thank you thank you for a wonderful 13 day stay.

Been a customer for many years. Nice people, great facilities. Highly recommend Pier 1000 for a…read moresecure, and professional marina.

Pier 1000 Marina has been home for my boat for the last 35 years and I can say without a doubt that…read morethe service, storage and maintenance on my boat has been great. Through indoor storage in the winter and rack service throughout the summers, my wife and I have had a very pleasurable boat owning experience that we will never forget. The owners and staff have provided what I would consider second-to-none support! I would be hard pressed to find another marina that provided more conscientious service.