I love X nails Tao always does a great job and so dose Thu Luu they are both amazing. The place is always clean and the ambiance is always so calming the massage chairs are so relaxing I am over all pleased I will be coming back. I also want to point out that x nails is the first place I visited to get my nails done after 15 years do to a traumatic experience I had with another nail salon, coming here has made me feel so much better and calm with getting my nails done and for that I thank them read more

X Nails - My birthday nails - Nail Salons Near Me - Sherman Oaks, California

I'm not the type to write reviews but this salon is too good to be true. They did exactly what I wanted, 0 complaints. I just moved to the area and I can tell you that you really get the best service here for a reasonable price. 12/10 recommend!!! Clean, efficient, and friendly read more

X Nails - Nail Salons Near Me - Sherman Oaks, California

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(Forgot to post this Update)! ....the owner called me & was very very nice. She said she wanted me to come in because she wanted me to be happy with the service and business. And mentioned a discount. I asked if she could do my nails, she said yes but when I went in, someone else took care of me. I didn't say anything because there was a customer in her chair and decided to give the lady a chance. Once done I thought the nails looked nice but not natural. Aaannndddd the owner charged me FULL price! I should've said something and quoted our phone convo but I was over the whole ordeal. read more

X Nails - 1 wk, 2 days later - Nail Salons Near Me - Sherman Oaks, California

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I loved this salon. Thao did my gel mani and she was great! The ladies were helpful and nice. Very clean and comfortable. Definitely coming back. read more

X Nails - Gel manicure with design - Nail Salons Near Me - Sherman Oaks, California

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Yesterday was my first time here and I got my manicure done. Nancy took care of me and she did a really good job. The nail salon was clean and modern, great service overall. read more

Definitely recommend making a reservation! I get my gel x nails nails done here. They did such a good job with it. The gel x appointment took about 2 hours to complete. read more

X Nails - Gel x - Nail Salons Near Me - Sherman Oaks, California

Everyone there does an excellent job, with precision and close attention. I'm very happy to have found them!

Fantastic! My go-to nail place. I always have a gel mani and regular pedi at great prices.

They were busy when I showed up but were still able to take me in as a walk in. I only waited 15 minutes. Got a gel manicure and pedicure, technicians were very pleasant and the place was clean. They did a good job only complaint I have is that their prices are kind of high. read more

X Nails - Nail Salons Near Me - Sherman Oaks, California

This was my 4th ever pedicure and as a man, former marine from Brooklyn via Jamaica, it is not my first choice to get a pedicure but the staff made me feel very comfortable and welcomed. It was an amazing pedicure with such attention to detail and the foot/lower leg massage was fantastic! This very upscale almost intimidating facility was so professional clean and well priced! I am definitely going back again and again! read more

Wonderful! My nails are perfect and they even combined two colors to make the perfect shade. Thank you!

Had an appointment and told them I was running late and asked if I should still come. I showed up and they had canceled my appointment despite telling me to still come. Will never give them my business again. read more

This was my first time at this shop, but not my first time with Nancy. I will go where ever she goes because when you find someone that does everything right...the're a keeper. The shop was the icing on the cake; very nice, peaceful environment with great massage chairs. You can't go wrong booking with Nancy!!! I promise you! read more

I love X Nails and the service is impeccable. The salon is beautiful and well kept. Tiffany is the most amazing professional at all services - gels, mani, pedis, and her massages are amazing. A real full spa treatment and reasonably priced. It's a joy to come to X Nsils. I highly recommend it and love Tiffany . read more

Before writing this review, I read others and was not surprised to see that many customers have experienced similar issues. I've been going to this place for a few years, and unfortunately, the owner, Tiffany, seems to have two different personalities. She can be cordial and nice one minute and then suddenly become rude, disrespectful, and mean, both to customers and her own staff. Every time I call or visit, she's either giving me attitude or micromanaging her employees in a harsh way. Nothing happens without her approval, including pricing, which varies each time. For a powder and regular pedicure, I often end up paying over $100 plus tips. 1. Scheduling Appointments: Even booking a simple appointment is a challenge. Depending on her mood, she can be rude, condescending, and has even hung up on me during calls. 2. Service Preferences: Once, I decided to switch manicurists after seeing one do a great job on a friend's nails. When I explained my choice, Tiffany lashed out at me, insisting I stick with my usual manicurist. She even yelled at me to leave if I wasn't happy, despite my service already starting. I was on the verge of tears, and the staff had to comfort me. She never apologized for this behavior. 3. Discounts: On my birthday, I mentioned receiving a message offering 10% off. Again, she responded with an attitude. 4. Points Program: She requires you to sign up for a points program, but despite accumulating many points, I've never been able to apply them to any service. 5. Unprofessional Service: On a recent visit, I was told Thao would do my manicure, and another person, who didn't speak any English, would do my pedicure. The pedicure was poorly done, with mismatched nail lengths and mistakes that required multiple people to fix. Despite the chaos, Tiffany insisted the new staff knew what they were doing. Thao, my manicurist, kept apologizing for the situation. In the end, my pedicure looked terrible, and when I voiced my frustration, Tiffany brushed me off, eventually telling me not to pay. I explained I didn't want a refund but rather wanted the pedicure redone by Thao. Even setting up this follow-up appointment was a hassle, as Tiffany rudely hung up when I accidentally called her cell phone. 6. Final Incident: When I called to schedule an appointment a week later, instead of addressing the issues, Tiffany blamed my manicurist, Thao, and suggested I go elsewhere, showing a complete lack of accountability. I put up with all this poor behavior because the salon is close to my home, and my seamstress is next door. I used to visit every 10 days because I liked my manicurists, Annie and later Thao, who are both skilled and kind. However, dealing with the owner's constant negativity and unprofessionalism has become unbearable. I'm relieved not to deal with her anymore and look forward to going to the nail studio across the street--the one she often badmouthed. Your response once again reflects your awful demeanor. It's pathetic and full of lies. Everything I stated in my review is the truth, and anyone who reads it will at least be warned. You should take this review constructively and work on making your salon a friendly, relaxing, and enjoyable place! Happy holidays read more

I've been going to X Nails for years and everyone is great, you can't go wrong with anyone working there. Annie specifically has been doing my nails and is incredible with any style you'll want. She's the best of the best . read more

I am new to this location and went there because of Nancy, I would follow her anywhere because I am always pleased with her services. This place was the icing on the cake....relaxing and calming atmosphere. Love the massage chairs. You can't go wrong booking with Nancy. Enjoy! read more

I highly recommend Thao and this salon to anyone looking for top-notch nail care. This Nail salon is one of the best! read more

X Nails - Nail Salons Near Me - Sherman Oaks, California

Best and longest lasting gel nails I've ever had. And Tiffany is a caring and talented owner who really prioritizes customer service and a clean, timely experience. If someone is almost an hour late, know that they are almost always booked straight through - so please don't blame the business for your tardiness. Enjoy! read more

Annie did my gelx nails sooo good. She is very professional, detail-oriented and sweet. I highly recommend her. The owner of the studio is also very kind and accommodating making sure all the customers are happy. read more

Lee is wonderful and takes excellent care of all my nail needs. Everyone is very friendly and I always leave happy! I've gotten pedicures, gel manicures and gel X as well, all of which were awesome! read more

X Nails - Nail Salons Near Me - Sherman Oaks, California

Quality service, comfortable environment, and always deliver in my nail design. My nail tech Thou was amazing as always can't wait for my next visit read more

X Nails - Gel x nails holiday edition - Nail Salons Near Me - Sherman Oaks, California

I had not been here since the pandemic because I started going to Bella Cures. However, I wanted some place that's closer to my house with more ease. This place is great and reasonable cost as well. Got a powder dip manicure and regular pedicure and both are fantastic. Friendly, no drama and worked with me to get the exact colors I wanted. read more

Love! Golden hands!! The staff was so kind and sweet. Took care of me and took out my ingrown without me even feeling it! read more

X Nails - Nail Salons Near Me - Sherman Oaks, California

They have great nail techs here but the "manager" here is a nightmare to deal with. They mess up appointments and will call and text insulting you because of their mistake. Great experiences here until they make mistakes and you get blamed. Based on other reviews it is certainly a trend, but only a problem if you're unlucky enough to to have the mistake made on your appointment. read more

This was my first time at this salon and hopefully my nails stand the test , but so far my experience and the outcome of my manicure is amazing ! I am so happy , Lee and Cheryl were so sweet ! I love the shape , color , and detail put into my daisy gel mani! Thank you read more

X Nails - Nail Salons Near Me - Sherman Oaks, California

My favorite nail salon! I come here once a month and they always do a great job. Annie does a full set on me and my nails last for a month. May does a great job on my toes and my feet always feel refreshed and clean when I leave. Prices are reasonable and they have a great selection of colors! Call in advance to book your appointment! read more

X Nails - Full set manicure - Nail Salons Near Me - Sherman Oaks, California

I just love XNails everyone is so friendly. The vibe is great!!! I love Annie but everyone is great too! read more

X Nails - Nail Salons Near Me - Sherman Oaks, California

My gel nails are chipping and it's less than a week. Toe nails are cut and filed crookedly as well. Maybe I'm a new customer so I wasn't given that special attention. I had to ask a few times for my toes to be filed more evenly but at the end I gave up because I didn't want to be annoying. It's really a shame because I would have been a great customer . read more

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A glorified, overpriced "shop chop" the employee seemed nice enough however she was very rough with everything she did read more

X Nails - Lumpy polish - Nail Salons Near Me - Sherman Oaks, California

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I have been getting gel x by Annie since August. My nails are always so beautiful and I get so many compliments! She is the best! And the owner, Tiffany, does my pedicure and has been doing my nails my entire life! She is so amazing. read more

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I have come to Nancy for years for my mani pedis and brought my family too. She's attentive, friendly, and does great work. I also like the x nails atmosphere- very relaxing, especially with their massage chairs and warm jet foot bath. read more

I wanted a nail salon closer to home. I came across X Nails in my search with great reviews. I looked at the pictures and read a lot of the reviews and decided I'd give it a try. It's very nice and clean inside. Everyone was incredibly sweet and accommodating. Tiffany and Macey did a fantastic job on my manicure and pedicure. Tiffany was exceptional and I will request her again and again. Overall a wonderful experience! read more

I love the way May does my pedicures. She shows a lot of attention to detail and I love that. Thank you May! read more

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love their hospitality, professionalism and great work on my nails. awesome place. Establishment was very clean. Love the massage chairs.

I debated on whether to write this, because I usually just like to take the high road and not get involved in negative energy if I can avoid it - however here it is. Today was my third time in the salon. I feel like there should be a disclaimer on the door that reads : ENTER AT YOUR OWN RISK. Tiffany, the apparent "manager" of this place has been rude to me each and every time I go in and clearly has extreme anger issues. For this review, I will just focus on today's intensely unpleasant experience. I had an appointment at 10AM with Jay. Jay is an excellent nail tech, and I was willing to endure the wrath of Tiffany to get my nails done by him. I walked in at 9:55AM as the back door was open. Tiffany was chomping on her food at the front desk, glanced at me, glared and them promptly continued her meal. I was almost afraid to talk to her as the energy was ICE COLD, but I told her I had an appointment. She screamed at me that my appointment was at 10 and pointed aggressively at the clock on the wall. Then she rudely directed me to take a seat. I asked if they had nail stickers and she responded with more venom "Yes we have stickers", however walked away and never got them to show me. I saw some samples on the counter that looked new and interesting, so I picked them up when she walked away. Jay arrived at 10 and guided me to a seat. I showed him the color I wanted from the swatch and he got up to ask her where it was (at this point she was doing a manicure on someone). She rotated her head like Linda Blair in "The Exorcist" and screamed again: "Those are only SAMPLES! We don't have those colors". Then she proceeded to berate Jay. I asked about the nail stickers and she was visibly irritated once again, because she had to get up to find them. At this point I was very uncomfortable and rattled and chose another color off the swatch of "available" colors. After it was finished, it looked NOTHING like the color I chose. Jay told me that I cannot go off of the swatches because those colors are not painted on human hands and therefore look different. I have NEVER encountered this issue before and this is not my first time at this rodeo! He knew I was unhappy, however did not offer to change it for me - and frankly I wanted out of the minefield ASAP. I got up to pay and Tiffany again shouted: "Go to the OTHER SIDE of the counter!". I guess my positioning set her off as well? The final insult was after she watched me tap in a tip on the credit card iPad only to accuse me of not reading the sign that says "cash only" tips. I am a pleasant person and am always polite when I go anywhere. What I cannot wrap my mind around is being treated with such blatant disrespect and animosity!! How hard is it to just be nice?? To be kind? I can understand having a bad day, but I have seen her in action prior to this. It is very upsetting and ultimately, I feel very sorry for her. It definitely ruined my morning and I paid $61.00 for a manicure I hate, but I will never subject myself to that treatment again. Life is too short! read more

Tiffany is the best! Been coming here for years they always do a good job! Very fast and the only person who can do my ingrown toes right!

got a gel mani and regular pedi here, such a great salon! the employees are very nice and they do an excellent job. clean, reasonable prices, and quality work. they are quick but their work is always precise and amazing, i love my nails each time! read more

X Nails - Nail Salons Near Me - Sherman Oaks, California

Loved my nails this time and last! Chan is the best, beautiful nails and a wonderful relaxing experience. Thank you! Highly recommend! read more

X Nails - Nail Salons Near Me - Sherman Oaks, California

It's a lovely salon that is relatively quiet and calm - clean, convenient and considerate manicurists.