Office seems efficient, but is lacking in procedure knowledge. Needed a final prostate cancer shot,…read moretold that to the office gals on the phone at least 4 times, and they never told me that they don't do prostate hormone shots and I would have to go to a cancer treatment office. This, after paying a $40 co-pay, for nothing. Never again there.

The Christus St. Vincents Urology Associates is so bad, I couldn't even get an appointment. The…read moreappointment scheduler told me that they don't accept new patients unless the patient already has a diagnosis and a referral from another doctor. This suggests to me that they are too busy to take a new patient except under serious conditions. However, Christus regularly takes out a half page advertisement in the local newspaper for their Urology Associates actively seeking new patients. This suggests that they are not to busy to see new patients. My health insurance plan does not require a referral to see a specialist. I go directly to a specialist whenever I need one all the time. I'm almost 70 years old. Generally, I know when I need a specialist. Very rude, uncaring and unprofessional treatment!!!!!

Had a great experience at Railyard -- the wait was longer than usual, at 1 hour 15 minutes, but…read morethey did see me as soon as they could. The NP I saw was warm, friendly, gave me good insight into what was going on with my medical need, and answered all of my questions. I'd recommend this Urgent Care to anyone who needs some quick advice on a minor medical issue, though I can't speak to how they'd handle something more severe.

Another amazing emergency visit to the excellent staff at Railyard Urgent Care. Professional care…read moreand genuine kindness in a clean well staffed and equipped facility. Thank you making our entire community healthier!

I was not the patient, but I drove the patient and the new space on the first floor of this Medical…read moreCenter is lovely, it's very easy to check in. And everyone I watched going in and out was taken in in a timely way and treated with respect. My friend said that her technicians were great.

Fast easy exams, most modern tech on the market, friendly staff, MRI/CT/PET/Xray/Mammograms.read more

This review is about Urgent Care. I received excellent care when I was traveling and needed…read morestitches removed. Easy to make an appointment and dr took great care of me. Checking in was easy also.

While I do believe NP Pino has the best intentions, the practice and system are failures. All…read moreappointments are 30 minutes regardless of need. The first appointment was a general, introductory conversation, no exam. The second was an exam including pap. I had not had one in years - and thankfully everything is good - but given I'm at the opposite / receiving end, I have no idea what she is doing. Within 30 minutes of leaving the exam I ruined a nice pair of pants. I was told later I had to ask for a pad. Is this a costly item? I called end of March to get a referral for an ENT. The white noise machine in the judicial court building created tinnitus during my "ordered to appear" service for the Meta case. No referral but I should go to urgent care or wait months. I asked to be put on a cancellation list. Not sure one exists ... never got a call. I went to urgent care and got a referral for an ENT. Asked numerous times for them to fax the referral to a St Christus ENT (the first being Dr. Brown who they seem to promote). Somehow even though I confirmed the fax number it never showed up. Eventually the urgent care said they handed me a printout and I should take it in myself. I mentioned this to Pino's office. They indicated it's not their fault. I love Santa Fe and worked 40 years so I could retire there. I bought a fixer upper and finished remodeling it myself last week. I left the next day and put it on the market. I have no health issues and take no meds; this tinnitus is the first one I've dealt with anything in retirement and given the intentionally dismal care and support of this practice and few physicians who take new patients, this isn't the place to retire. Since leaving I have established new insurance, scheduled a doc, and will be seen before anyone in Santa Fe cared enough to see me. No need to respond to this by anyone in the practice or in Santa Fe. The ridiculous comment about my attitude when I called and pushed option 1 EIGHT TIMES to cancel my upcoming appointment says everything I need to know about how you operate. I never received a call back from the office manager and won't read or follow up on anything you have to say at this point.

Expensive. Staff mediocre. Don't like the sales pitch for and push for unnecessary travel items for…read moretriple the ordinary price. They have some hard to find shots for travel though.

When traveling abroad, it's hard to imagine doing any better than Passport Health…read more First they are warm, welcoming, professional, and they actually respond promptly to email or phone inquiries. In my appointment they took the time to thoroughly address every health prophylactic treatment and recommended vaccination. They provided exceptional travel supply options such as first aid kits that include electrolyte salts to treat travelers diarrhea. Vaccination injections were painless & they helped plan them to prevent post vaccination sequelae. Before you leave they provide you with a large bound travel itinerary including consulate locations, all health related risks and how to prevent / treat them. It's awesome! Before I left for my trip I had symptoms that I worried might have been an infection at the vaccine site. Immediately went to urgent care & they said I was fine--large and temporarily swollen response which it turns our is completely normal for yellow fever vax, and meant I was now making antibodies to that virus. Before I could leave urgent care I had a call from Passport Health telling me the exact same thing. Awesome! On my trip about 10 days after getting over 30 mosquito bites in a malarial zone (and having forgotten to pack my anti malarial prophylaxis they prescribed & recommended) I began to have extremely high fever, chills & other sick symptoms consistent w malaria. Called them out of country before I returned from South America & Nanci was right there for me. She said NO don't take anti malarial meds just yet. She did some research right on the phone & told me I was in a dengue & possibly Chikunguya zone (no treatment avail for either) and that taking anti malarial meds if I didn't have it would make me much sicker & "muddy the waters of diagnosis". She said get to an ER that can test for malaria. She gave me her cell number (amazingly thoughtful) & began replying to my first message right away. Even through the night when I felt miserable tired & wanted to wait to the next morning to get tested--she said that's a bad idea and could get worse. Luckily, I had prepurchased travel insurance which included concierge service that found nearest hospital w all necessary tests (some of the nearby facilities didn't have them--big time saver). ER's are never fun but getting Malaria, Dengue & complete WBC panel back normal by early next morning let us know I probably had some kind of bad stomach bug and nothing worse. Nanci saved me from taking unnecessary meds--as a natural health devotee & natural medicine practitioner that means the world to me. Began to get better within another 24 hours & enjoyed the rest of my trip. On return home, I was astonished to receive a followup phone call from Nanci, wanting to make sure everything turned out well & see if I had any return questions or concerns. Professional, caring, organized, and with followup care that was included with my initial consultation price? I'm sold! Passport Health, I'll see you before we venture to SouthEast Asia next year. As long as I'm in NM, I plan for this to be my travel health clinic. Happy to pay out of pocket for such remarkable care. Thanks Nanci!

Was referred to this provider on Monday by the ER for a colonoscopy…read more Called immediately when I got home. Got the answering service. Left info. That was Monday. It's now Thursday. Have attempted to contact a human at this place multiple times since then by phone and by messaging on their website. Nothing. Absolutely abysmal customer service.

just sat in a tiny room for over an hour, waiting for the PA. This as a result of an appointment…read morecancelled by their office. They left a voicemail for me to call and reschedule an appointment that took 3 months to get. But they don't pick up the phone. Called for a week. Finally I drove over there and indeed was rescheduled for today. But today I waited for 1 1/2 hours, and no-one told me anything. Finally, I just went to the front desk and was rescheduled for some time next week. They are the only game in town. I'd have been better off driving across the state. These people are really inept, reckless and could give a shit.

WAHT the hell is wrong with this place. The television is blasting some Jesus tv stuff and they…read moretake forever. The front desk staff seems like they are just burned out. The tv is just over the top, rude and maddening.

Wow the service is so bad here. After they refused to see me for a prior knee claim. I explained to…read morethem I felt the were not in the medical field as much as the money field. The doctor said he could see me but it would be " a-lot " of money! He then informed me that I "didn't have to come back here" what a jerk. I'm in pain need medical help. Guess I'll go elsewhere again. What a terrible group.

The pediatrician at Santa Fe Presbyterian Hospital is the best I've seen. She calls me back often…read moreto check on the kiddos, and displays a true passion for the work she does. Thank you for genuinely caring.

If I could leave negative stars, I would. Patient services are the worst I've ever had to deal…read morewith in a hospital. I've dealt with doctors in three different departments. They were all rude. Getting a call transferred from one department to another in their own hospital seems to be too much for them to do correctly. They kept transferring me to the Albuquerque campus. Calling the numbers listed for the gastrointerology and radiology departments in Santa Fe gets you sent to God knows where.