Fast, accurate quotes, excellent communication and service. Quickly replaced my alternator same…read moreday. Competitive quotes compared to other shops in the area. Recommend for car repair needs!

Fair price. Good service. Good communication. Was able to get the price worked out through Yelp and…read moregot the car in quickly for service.

Went in for body damage and came out looking fresh off the showroom floor. Moses expertly repaired…read moremy car at a fraction of the cost of the competition, was honest, expedient and just constantly impressive with his breadth of knowledge on a car that is not that common - so refreshing to have a garage I can trust. Yusha at the front desk can multitask like a genius, I watched her help 5 customers at once without missing a beat. I would recommend them to anyone with any type of car, best service ever.

I have never had a car repair experience like this, ever. Unbelievable. Professional and friendly…read more Yusha promptly checked me and took down some symptoms. Right away everyone knew my name. A gentlemen came over and said "hello Michael, I am Moses. Tell me what is going on with the car." He listened intently. Asked a few questions. "Michael, let me get to work." Another gentlemen came over. "Michael, I am Sol. We are going to take care of you. We will call you in about an hour." I am car stupid. Moses called with the diagnoses and clearly communicated the problem and the estimated cost. After the work was complete the final bill was a little over 9% less than the estimate! When I came to pick up the car a problem was discovered at the last minute. Moses and Sol explained the problem would be hard to discover earlier. My heart sank. More money. Sol said "Michael, we are going to take care of you. This is on us. we didn't catch it. We are going to replace the part at no charge." I would take my car back to Bay's. These folks treat you as human not an ATM. Please give these folks a call. Thank you Lang's towing for recommending Bay's Auto Repair. If you need a tow to Bay's call Lang's Towing in Ballard.

This shop is great. The mechanics do great work, are honest, and charge fair rates. The only…read morechallenge is parking, but if you get there before 8, you should be good and can just drop your keys through the door slot

Adam is a smart man who knows his way around cars. He is trustworthy and does good work at a…read morereasonable price.

Very friendly and great service. I came here for a last minute oil change and will be back.read more

Horrible experience. I had an appointment, but it still took them two hours just for an oil change…read more Worst of all, they scratched the hood of my brand-new car. They clearly don't respect your time or your property. Save yourself the headache and go somewhere else.

Whoever awarded fewer than five stars was wrong, and I don't care than Rathburn Auto isn't there…read moreanymore. Jason is the best mechanic on god's green earrh, and I wish he was still here. I followed him to Ravenna, and I hear he's up in Northgate now. I'm too ashamed to ask him to work on my hybrid. Having put him through fixing my VW bug was torture enough. Jason, wherever you are, you should know that you come up in every conversation about great car mechanics. The last time I heard someone mention you, it was my new neighbor in Magnolia, talking about how much she missed Jason. "You don't mean Rathburn, do you?" "I sure do, you know about him?" Heck yes I do. Rathburn auto came very highly recommended by word of mouth at least ten years ago, and my life just ain't the same without this shop. Where can I get my car serviced that ALSO has old, broken down pinball machines? Nowhere, that's where. Jason, if you're reading this, we all love you. We need you. I'm not saying you have to come back. I'm just saying I'll pay your rent if you do.

Great work. Fair Price. Reliable. Honest. I've been taking my vehicles to him for 10 years.read more

Why I love Stone's German Garage:…read more (not necessarily in this order...) They are very cool and they are musicians. Support the arts. Family business. They do quality work and do it fast and for a great price. I trust them. I just had my BMW in for a look and they didn't do any work, although they gave it a thorough inspection and didn't charge me a dime. Which saved me 7400 plus tax that the dealership said i needed in their fancy, but totally misleading video. What's not to like?

Very slow and unresponsive. I called them multiple times for an estimate and everytime it goes to…read morevoice mail. Sent them an email and got a response after a week for car details that I had already provided. They committed to sending an estimate next day. Its been a multiple days since that with no response. I cannot imagine how bad and unresponsive they would be in case they had my car in the shop. Stay away!

These guys are just after your wallet,either that or they are completely clueless.Instead of going…read moreto the problem they will work from back to front of the issues,my experience at least with sensers. When an exhaust senser goes off it doesn't matter if its pre catalytic or post catalytic converter the 1st thing to pull is the oxygen senser in the air intake.If grime is on the senser give it a shot of wd40 or blaster to bring back to shiny,dry off reinstall.In the event this does not end the check engine light then you can start with the 2 sensers in the exhaust down pipe,best to replace both at the same time.End of story.You can buy 4 aftermarket sensers guaranteed to be as good as factory for what they wil l charge you.

I've taken my car to High Road a couple times now for light jobs - you know. Those annoying little…read morethings that you don't want to take to the same place that you go when you need a big job done. In my case the first visit my license plate screws were rusted on so I couldn't get them off to put on new plates. I took it down to High Road and it was taken care of in about an hour. They called me when it was ready, and I came right back over. My second visit again, that light (no pun intended) but annoying job - was literally a light job - changing out brake lights. Yeah I tried to do it myself and it was just frustrating getting the panel off. The technician did them both for me in like 20 minutes. Each of my visits it cost me a little over $35. Steep? Maybe a bit, but I've all but reached that point where these annoying little jobs are worth me paying a few dollars to get done in a few minutes. Especially when the technicians have the tools, the know-how and a garage. Yeah, doing any kind of car work when it's cold and or rainy outside is not fun. Each of my visits, the front staff were very pleasant, and I hear the same when they interact with others via phone or walk ins. It's also very convenient here which is also a plus, right on Leary ave., not hard to miss. The couple snags about High Road is parking is a bit tricky. The parking is usually taken up by other customer cars or nearby patrons of the breweries or other businesses so it's a tricky on a busy day. Also they're closed on weekends. That's a drag because I work all day on Weekdays so it's also tricky getting here at a time that works for me. It's a big letdown. Other than that, I've liked the service I've gotten here and will continue to come back.

I feel bad leaving this review because everyone I spoke to was nice, but I will be going elsewhere…read morefor future services. The attention to detail is not there at Matt's. When I came in for my scheduled appt, they did not have it on the calendar, but said they can take my car anyways. I asked for an oil change, inspection, and tire rotation. I also asked them to check one tire that was deflating faster than the others. After taking a look, they told me I did not need a rotation, and that the deflating tire was fine. I went elsewhere and it turns out Matt's got my tread measurements wrong, and I was definitely overdue for a rotation. They also did not notice a gash in my tire. And they did not reset my car system reminder for the oil change.

Believe the hype. Both locations are staffed with lovely folks who take their time with you, are…read morefriendly and knowledgeable. Whether it's a simple oil change or larger job - I trust these folks to take care of my vehicles. Their rates are on par with every other ASC certified shop, their calendar stays full for a reason. We are big fans of Matt's in our house.