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    XEX Salon

    3.9 (502 reviews)
    Closed 10:00 am - 4:00 pm

    Services - XEX Salon

    Applying hair extensions

    Bridal hair services

    XEX Salon Photos

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    Recommended Reviews - XEX Salon

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    Reviews With Photos

    Botched hair

    My hair was botched due to a technique/ application error of the enlightener color- a dye with bleach in it- they didn't apply this color from my root down to where my previously bleached hair was, so I had a very dark and obvious band sandwiched between hair that has been lightened. I've been to this salon a handful of times now and this was the worst outcome I've had. When the color was revealed, I told my stylist I needed it to be fixed ASAP. The stylist tried to convince me that a toner would be the solution but that it would darken my hair overall, which was not what I wanted. I came in the next day to get a color correction- this is what I would've been charged for if I had went to another salon and asked them to fix my hair. After 2 hours, it's discovered my stylist had not applied enough lightener to the band to fix it. In this time, two stylists who had never done my hair took the liberty to try and blame the outcome of my hair on me- the first said i was changing the formula too much (which since I'm the client, I'm not putting formulas together in the first place, but also the adjustments I asked for each visit were to correct the things I didn't like about the previous outcome), the second tried to explain to me that I waited too long to get my roots done & that caused the band- never mind the fact that there was no lightening product put on the band during the initial service, which my stylist admitted to making the mistake. The outcome of the 'color correction' is even worse than the original appointment. I sent a detailed message to the salon the following day asking for a refund, providing as much info as I could to give a full picture. At the end of the day, I left the salon looking like i had an uneven, reverse ombré. My hair is now severely compromised because of the banding that is just a couple inches from my scalp. The reply to my message was a call asking what I actually wanted- a refund or ANOTHER service. Why would I want another service when the last time I went in to get it fixed, it came out even uglier than the first time? The person on the phone asked several questions that were addressed in my lengthy message, showing me they didn't even care enough to read it all. They claimed the owner was on their way in to come fix my hair- interesting seeing as I was en route to my vacation which my stylist also knew about, and was mentioned in the messages, but also I was not aware of that at all- it felt like an attempt to placate me. After I said I wasn't comfortable getting my hair done there ever again, they said they needed to get permission from the owner to refund me. They called back shortly and applied the refund ($87.50, which will be a small small drop in the bucket to what I'll have to spend to fix what they royally screwed up). While they did refund the service (which I'm grateful for though I'm still out $100 between parking and tipping the stylist who screwed up my hair for their time), I'm appalled that anyone in that salon could see the photos I sent and not immediately apologize for the carnage their stylist created. No management called me to speak about my experience, just a cold 'we'll refund you' as if they didn't just completely ruin my hair. Had the owner taken the time to speak with me at all or show any compassion for the situation I'm now in for trusting a licensed hairstylist to know how to do their jobs, this review wouldn't exist. I would not recommend this place if it was the last standing salon in the world. You're better off box dying your hair than trusting these 'professionals' to do their job/ have the knowledge to fix when they make mistakes. You'll get blamed for your stylists shortcomings, and you'll be stuck with disgusting hair. First two pictures were from the initial apt where the band was created by the stylist, the last 3 are what they felt was acceptable to allow me to walk out of the salon with as a 'fix' to the botched appointment.

    Side view of my cleaned up cut- I had quite the Moo previously. Kris evened me out quickly and it made a world of difference!!
    Nakita K.

    I put in a last minute request to have my hair cut at 5 pm and the dresser, Kris, was kind enough to take me on as her last client. I showed her only a few photos and she really cleaned me up! We skipped a hair wash as I had washed it only hours prior, so helped her save some time, and it turned out amazing!! I could tell she was a bit wiped from the day but I think we met in the middle and I walked out super happy with the cut I got and I hope she was happy that I was an easy customer. I would highly recommend Kris - she's a great listener and very attentive. Super great ful for the last minute slot and the excellent cut- it started off my trip in Chicago feeling Uber-fresh!! Thanks Kris!

    Pandemic Hair
    Daisy D.

    Mad props to Kristina! The work she did to transform my pandemic hair into gorgeous hair was astonishing! I didn't believe anyone could do what she did. The atmosphere at the salon was great and my entire experience was spot on. When I left the salon, I felt like a million dollars! I will definitely be back and will certainly make an appointment with Kristina when I am in Chicago again! As a side note: They also have a barbershop and one of the barbers there had a fantastic beard! My husband is always looking for a barbershop with someone who specializes in beards and I'm definitely planning to get him in for a trim at this salon!

    Cut and bleach/tone
    Christine D.

    So happy with my results form Nelson today. He delivered on what I wanted and even better than I had explained. I will be adding color to my own hair I'm the near future but I wanted to get to a light color first. He listened to this and even inquired about my next colors to make sure and give me the proper tone to work with my plan.

    Bad color / not blended
    Nikka C.

    Had a Groupon for a balayage, cut, and style. And...I got what I paid for! Chelsea cut my hair really well but the balayage was pretty below average. The color wasn't exactly what I asked for and parts weren't blended, see pics. Oh and they charge $30 extra for toner...shouldn't it be included? Never decide to cheap out when it comes to your hair. Lesson learned!

    Chelsea T.

    They really care about their clients - i came in from SF with hair that was messed up from last cut. They immediately knew how to fix it and found time workin 24 hours to help. Really sweet humans.

    Before and after on color and cut! Amazing!!
    Nicole S.

    I don't always write reviews but in light of Covid and small businesses, I felt that I had to express my sincerest appreciation with the experience I had at XEX Salon. I felt safe that all necessary precautions were made upon entering the salon. I expressed what I wanted and showed a few pics and Dave really nailed it! I believe people who can do cuts and color are amazing and talented artists. Dave is so talented and I am so excited that I have been introduced to this salon. See below the before and after pic.... Love ...Love my new fall look! Thanks XEX Salon!!

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    3 years ago

    Fantastic salon! David the owner is a color expert and a master of the classic Bob haircut! Come here if you want to be your best self!

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    Thanks Billie! Your hair looks great!

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    Page 1 of 13

    Ask the Community - XEX Salon

    Review Highlights - XEX Salon

    I went for a haircut and blow dry and booked an appointment online with David Perry, the lead artist and salon owner.

    Mentioned in 50 reviews

    Read more highlights

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    Kelly LaBanco Makeup Artist

    5.0(23 reviews)
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    Kelly has truly become like family. One of my favorite parts of the entire wedding experience was…read moregetting to spend the morning of my wedding with her. She has such a calming, joyful presence--and she not only made me feel so beautiful, but also so comfortable and confident. She even recommended products that I still use daily, a testament to how much she cares about her clients beyond just the wedding day. Kelly and her wonderful assistant, Nikki, took the time to talk with each of my eight bridesmaids, my mom, my mother-in-law, and my grandma to understand their preferences and styles. The result was makeup that felt true to each person while still looking cohesive and elegant. Best of all, everyone's makeup lasted perfectly--through laughter, tears, dancing, and everything in between--from the very first application at 9am until the last song at 12:30am. Kelly is not only a talented artist but also a gem of a person. Her warmth, kindness, and skill made her such an important part of our wedding day. I am so grateful we had her with us

    Kelly was amazing! So fun, sweet and accommodating, not to mention the wonderful job she did on my…read moremakeup, as well as my mom and my bridesmaids. We all felt like a perfectly elevated version of ourselves, and all of my guests commented on how perfect it looked. I would never hesitate to recommend Kelly to anyone for any event!

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    Sonia Roselli Makeup Studio - Wedding makeup by Sonia.

    Sonia Roselli Makeup Studio

    4.6(179 reviews)
    2.3 miWest Town, Wicker Park
    $$$

    My day-of coordinator recommended Sonia Roselli's team for my wedding hair and make-up (as well as…read morehair and makeup for my bridesmaids). My entire experience with them was delightful, from my first inquiries with Bridget to my hair with Jackie and make-up with Diana. They are true artists, and are very professional, prompt, and generally lovely people to spend the morning of your wedding with. I requested a warm, natural look, and they delivered--I looked like myself, but just the best version of myself. The prices were a bit on the pricey side, but they were completely worth it. Would recommend them to anyone living in the Chicago area.

    Sonia Roselli's studio has done hair/makeup for two of my friends' weddings, so when I got engaged,…read moreit was a no-brainer that I would use this place: I wanted the absolute best. I have to say, while I was ultimately pleased with the way things turned out in the end, my experience didn't go according to plan. First, my stylist (who was awesome overall) arrived almost half an hour late. I understand that her Uber broke down, but no one called to communicate this to me on the morning of the wedding, and I was FREAKING OUT and had to run around trying to track down someone from Sonia's salon, which I was finally able to do, but it was super stressful. Hair and makeup ultimately came out great, but initially when I looked at my hair in the mirror I was not at all pleased, as it looked NOTHING like the photos I had given my stylist for reference. As she had run late, I didn't say anything because there wasn't time to fix it. It's also true that I didn't do a trial, which could have helped, but for the huge amount of money I was already paying and the fact that my ceremony was a small Chicago elopement, it didn't seem worth the price ($195 PER SERVICE, so over $400 with tip). Also, throughout the time my stylist was working on me, I kept asking if we'd be done on schedule and she kept assuring that we would be, but she ended up running about half an hour over, so everything about my wedding was delayed by 30 minutes as a result, including the ceremony itself. Everything turned out well as I was pleased with the look once I put my dress on, but overall I was not happy with the way everything went down. For that high cost, I expected the highest possible customer service, which this place did not deliver.

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    Nika Vaughan Bridal Artists - Garden Wedding Makeup/hair by Jen & Gia for Nika Vaughan Bridal Artists Photo: T&S Hughes Photography

    Nika Vaughan Bridal Artists

    4.9(69 reviews)
    2.1 miWest Town
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    Kristina Marie and Xochitl did STUNNING work for my wedding. The website is well organized and the…read moreartist's portfolios helped me quickly decide who I wanted to book. We did a hair and makeup test run a few months before the wedding. After the appointment Nika sent me a detailed summary of the look they created and products used. They were also very responsive and proactive about confirming the day of schedule and services. Kristina is so great at creating a look that is polished, elegant and fresh. She can turn up the volume/glam it up as well without it looking too heavy. I also liked that she uses individual lash extensions rather than a strip. It creates a much more natural look. Xochitl is so talented as well. I arrived to my trial run appointment with a few pictures but not a clear idea of what I was looking for. After looking at the photos for a less than a minute she pulled together this Old Hollywood Glamour do with the most gorgeous waves. Probably one of the best investments you can make for your day. Her stylists will make you and your bridal party look flawless.

    I cannot review the quality of NVBA's work, but only their response to a horrible situation…read more My sister was to be married in June of this year (rescheduled from 2020 due to COVID), and had booked several makeup and hair artists for the morning of the wedding for herself and the bridal party. My sister died suddenly and unexpectedly in March. A few days after her death, her fiancé and I began notifying wedding vendors. I reached out to NVBA over three months before the wedding date. I received a response expressing their sympathies, and the email ended with "you can be sure that we are set". It was me who had to bring up that my sister had paid NVBA in full ($1700). When I asked about a refund, I was told 50% could be refunded. Even when my husband spoke with Nika herself, she would not budge on the 50%, essentially stating that all of the contractors had already been paid, even though zero services were provided. Every other vendor for the wedding, from the venue to the DJ to the photographer, immediately offered a 100% refund. I notified NVBA over 3 months prior to the date, and we had even suggested a refund down the road after summer season, which they refused. Somehow "scheduling" enables them $850, even when the bride dies before the wedding day. I cannot relay how heartbreaking it is that my sister never will get her wedding day. What is so aggravating on top of that is to see how heartless a response NVBA had to the situation. NVBA is making money by doing nothing - and if they rebook (for June 19) they are double-dipping. Shame on you, NVBA. I honestly don't know how you sleep at night. Shout out to all of the other vendors (Salvatore's, Molly's Cupcakes, Artistrie Co.) for having compassion and doing the right thing.

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    Garden Wedding Makeup/hair by Jen & Gia for Nika Vaughan Bridal Artists Photo: T&S Hughes Photography

    XEX Salon - hair - Updated August 2026

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