Enjoyed a nice spa day at the midlothian location. I was able to schedule a 90-min massage with…read moreSharon within 24 hours and they immediately contacted me to confirm. It was very relaxing & Sharon Continuously checked on me during massage to make sure everything was to my liking & showed me around the other areas to see other things they offer. Very relaxing & highly recommend if you are looking to spend the day pampering yourself or friends. Tip: Parking is located in the BACK of the building where the front door is located.

We had a great couples massage at this location. I did the hot rock massage and my fiancé did the…read moreserenity massage. Our sessions were peaceful and relaxing. They have broad range of services and I am looking forward to trying a few more the next time we have an excuse for a splurge. Shout out to Kevin for an excellent massage that helped knock a lot of soreness and stiffness from my hips. Huge relief!

I discovered them after a friend gave me a gift card, and I now go weekly. Every staff member is a…read moreskilled nail tech but what makes the experience even better is the overall atmosphere and cleanliness of the salon. They are punctual, offer very creative options for nail art and will even include a beverage to relax with. Prices are competitive and parking is very convenient. An excellent choice!

I took my 5 year old here for a mommy daughter date and they were AWESOME. They were so patient and…read morekind to us and even thought she was 5- they took her mani pedi serious. I really wish I had gotten our two nail techs names because we will definitely be coming back. ETA- the salon was really clean and well kept as well!

I started seeing Jessica for Haircuts and Shannon for facials/ brow wax a couple of years ago and…read morehave never looked back. I always leave feeling fresh Jessica's cut and color are top notch. In years past anytime I've gotten highlights they always turned out brassy, not with Jess, my color always looks perfect and holds up nicely as well as her cuts. I love Shannon's attention to detail when doing my brows and how she customizes my facials and knows exactly what my skin needs. We've made it a family affair as my entire family are all guests at Serendipity.

Very good facial. Also relaxing. Recommend serendipity a lot. Gave me tips for keeping my face…read moreclean and telling me what stuff to use.

Such a relaxing time! Love the fruit and free drink. I will note that I would recommend going…read moreduring the day on a weekday. Avoid weekends and post work crowd if possible.

My own and my mother's experiences were perfectly pleasant, thigh different than other escape nails…read morelocations. Were originally went to another location as walk ins for two pedicures, and the customer service attendant called another location who had immediate availability for us (we didn't make appointments so we wouldn't feel rushed during lunch). When we got there, there was a bit of confusion as to whay exactly we wanted, even though we had been called ahead. In any event she chose the milk & honey while I picked the goat milk pedicure. Any time at the other location mom chose that version, they've put actual milk and honey into the foot bath, but not this time. This location simply uses different scrubs for your legs. Lack of uniformity was confusing and frustrated mom who had to ask mess about it. Our massages afterwards were lovely, very relaxing, but when I was waiting for mom to finish in the ladies room, I saw someone else giving the most half hearted massage imaginable. She was doing it one hammered while messing around on her phone for over a minute until I took a picture's -1* for the inconsistency between locations -1* for the "massage" I witnessed Diane and E (something that started with an E) were wonderful stylists.

Amazing staff! very friendly! If you've been feeling stressed or overwhelmed, float therapy is…read morehonestly such a good way to fully relax your body and mind. This was my first time trying it and I had a great experience. If you're a little unsure, they make it super comfortable--you can lock the doors for full privacy, and there's also a door that leads straight to the bathroom. They provide body wash, shampoo, conditioner, and clean towels too, so everything's taken care of.

The person working here the night we stopped in was so sweet and helpful. Customer service was…read moregreat. The facility is nice. We stopped in specifically to use the salt room rather than the float chambers because winter is hard and my little one has been fighting off the after effects of a nasty bout of pneumonia for a while. I was willing to try anything to help her get rid of her cough. Maybe it is purely coincidence, or maybe this is legit, but she didn't cough once while we were in the salt cave and her cough cleared up and hasn't come back since we went in February. I liked this place because of how peaceful it was to sit in a nice, glowy room and chill out in a reclining chair with a blanket for an hour-ish, but I love that it really seemed to help my little one breathe better. I'm sold. It's also pretty cool that the first person essentially rents the room for $20, then you can bring up to 3 other people and they are only $10 each. Discounted rate so the room doesn't just sit empty with you, nice! I do wish they had a more accessible entrance though, wooden stairs only, so they do not appear to be walker or wheelchair or even stroller accessible.

This place is a complete ripoff, I do not recommend it. They charge you double and they only…read moremassage you 1/2 the time you paid for. And then they argue with you if you ask or complain about not getting what you pay for.

I Had Kat for my facial and massage and boy was I sooooo relaxed! Also, my face never felt better…read moreafterwards! I really need to come see her for sessions more often! She focused on my neck and shoulder area for my massage. Definitely don't wait to treat yourself, she is worthy every penny and love the beautiful environment too!

've consistently had wonderful experiences at this salon! The service is always friendly and…read moreattentive, and they even offer a beverage (or two!) while you're getting your nails done--such a nice touch. The space is bright, open, and very welcoming. Cleanliness is clearly a priority here. The staff regularly wipes down surfaces and touch points, and they use single-serve pedicure bowl kits, which makes the whole experience feel extra sanitary and safe. If anything isn't quite right, they're quick to fix it with no hesitation. It's truly my go-to nail spot in Midlothian, and I always leave happy. Highly recommend!

They worked me in last minute. The music is like the name, blissful. It was clean, warm, and…read morewelcoming. You cannot put a tip on a card so make sure you come with cash or they have Venmo or cash app codes for your person.

From the moment I called to make my appointment to moment I walked out the door was fabulous!!! The…read morecustomer service was great, it is clean, warm and inviting.

The receptionist did a great job of getting me in right away for an appointment. I did not notice…read morean inside step and tripped going inside. I think it should be marked in some way. Brooke did my waxing and she is a very friendly and sweet person. The main complaint that I have is that I had a lot of wax reside left. Usually when I have this procedure something is used to remove left over wax. It was very sticky. That is why this is a 3 star review.