Thorough and thoughtful. Stacia is very precise and professional. It takes about an hour. Have the…read moreappointment made before you leave.

Horrible, horrible management of this place. I booked an appointment after waiting about two…read more months for my mom to be seen. I got a call from the receptionist to come in an hour earlier to be seen. We got there an hour and a half earlier and there was no one there , so we waited. People started showing up and then they started calling them in one at a time. We sat there from 1:30 -2:50 then we were called and told that the person my mom had an appointment with has an emergency and have to leave. ( by the way, my mom was the only black personality there). I asked if someone else can take care of my mom and was told that they were already booked with their own clients and they don't take walk-ins, which they now considered my mom to be. The nerve of this clinic!! We had to travel 17 miles to this place that was recommended by her doctors. I would not recommend this place to anyone, very unprofessional and lack of empathy. I'll research and find another place for my mother.

Nilam is professional, personable, and gentle. I've been a client for several years, and I…read moreabsolutely love the services she provides at every visit--never disappointing.

I was really glad I found someone who could do my eyebrows the way I like because I moved to VA…read morefrom Florida, but she is not consistently with her hours and I travel from like an hour away to go to her. One time I drove there and she was closed so I learned to always call before going.

I would love to leave a personal review, however, I purchased an Expecting Mom package as a gift…read morefor my daughter. Working with the front desk ladies was a pleasure. My daughter absolutely loved both experiences, the pre-natal massage and hydrating facial. She was so happy with services as well as the ambiance. I live out of state and she asked me "how did you find this place?!"

Wonderful massage therapy services. The reception area has a variety of products for sale and is a…read morepeaceful, clean space to unwind before your massage. The whole facility was very tastefully decorated, and warm and inviting. The restroom was very well appointed with actual little towels rather than paper towels. The massage rooms are peaceful. The tables are warm and the linens soft and clean. They have a variety of massages. The hot stones are wonderful to loosen tight muscles. I have booked with several different massage therapists over the years and have not been disappointed. The whole experience is rejuvenating. This is a great place to book your next massage.

I have been to Royal Nails a few times and I would say I've enjoyed my experience each time and it…read morebecame my go-to place for mani/pedi. The place is very clean, I love the relaxing music, and the team is very kind. After today's visit I'll probably be looking for a new place to go. I should have known when there were only two employees, but I went against my better judgment. When I finally got to sit down and experience a pedicure, I was rushed in what usually takes 40- 45 minutes, to what became an express pedicure of 20 minutes. In what I hoped would be a relaxing experience, was not. I'm sorry to say I probably won't come back.

Im glad I read the last review because i decided to try this nail salon and I think I have finally…read morefound the one for me in the Midlothian area. First of all the place is clean and decorated nice. The ambiance id first class!!!! I got a pedicure and fill and paid $30..... i was impressed with the hot stone massage for a basic pedicure. i recently moved to the area and this is my 6th nail salon and i finally found the one. Michael was my nail tech and he was awesome. I will be making an appointment in @ 2 weeks. The negative reviews are old this place has stepped their game up, its a hidden jewel in the shopping center next to Total Wine and I give it 5 stars

Sivorn gave me the best pedicure I've gotten in a long long LONG time. I would show a picture but…read morethe last time I took a picture of my pedicure it became the thumbnail photo for another place, which is unsettling. I don't know if it was purposeful or just a whole bunch of people looking at my feet, but I digress. I'm going back for a pedicure and making an appointment for full set. don't forget to tip nail artist

This is a great place to get a basic pedicure for a really reasonable price. Everyone was very…read morefriendly and the inside is clean and relaxing. I just wanted some basic color so it was a little confusing when I was trying to pick out a shade and know which ones are gels versus just regular color but otherwise it was a comfortable visit. Forgot to ask about sterilization of tools so hopefully they have a good system Really loved the massage chair and parking was a breeze.

I actually liked this place. The music was great the lady did a great job cutting and polishing my…read moretoenails. The first time I went the nail tech was a bit insulting but truthful. She got me to do an higher price pedicure which I needed and she did an amazing job. I respect her honest recommendation.

After the last encounter I had, I promised myself I would not go back here, but I was in a pinch…read morelast week and had to get my nails done. Their prices are great but their service is not. Business hours on the window say they're open till 7 PM. I got there at 5:30 which I called ahead for 5:30 appointment to get a simple manicure. When I sat down at the table, I have a little bit of glue on my nails from my last dip. I asked the gentleman could you please remove the glue and he told me it be five dollars extra and then asked me did I want it removed. Well duh.. you obviously can't do a manicure without removing the glue, so I agreed to additional five dollar fee. He then rushed through my manicure. I was placed under the nail dryer at 6:00. At 6:05 he told me I was dry and could leave. When I looked up I noticed he had his keys in his hand, Ana had her purse and keys in hand too. I explain to him that because I had gotten regular nail polish it was not dry within five minutes. He proceeded tell me that that's why people get gel or dip nowadays. Needless to say, my nails were not dry and I messed up three of them trying to put my seatbelt on in my car. So here I am to say.. I will do my own nails or buy stickers from Sally's before I give this business anymore of my money!

I am a regular Glow Med Spa customer, but normally go to the Short Pump location. Although getting…read moreon the calendar can be a challenge sometimes, it is all worth it and the stress of that goes away once your there. I went to this location on my birthday as a treat to myself as I do every year on my birthday and this year I not only tried a new location, I also added on a facial. My swedish massage was with Jalisa, she did a great job, was very nice to chat with and had my body feeling relaxed after. She worked on my problem areas that needed attention. (I really wanted a deep tissue, but with all the confusion of my appointment that got lost in translation) The highlight of this visit was the facial. This was my first time and Jane has made me want to come back more regularly to get one. It was awesome. Jane gave me great tips on facial care and how to maintain my skin.

I recently had a PRP facial with Anna and it was such a great experience. She is incredibly…read moreknowledgeable, calming, and made the whole treatment feel very comfortable. She explained each step and answered all of my questions. I'm already looking forward to my next appointment and highly recommend booking with her!

They made me wait for an hour (my appt was at 4:15 and it was 5:10 and i still hadn't been…read moreserviced) to not even getting my nails done at all. this was so wasteful and rude. i wouldn't recommend at all

The location is convenient in proximity to where I live and I was thrilled they had availability on…read morea Friday evening for me to come in for a pedicure. The place is quaint and well lit. The lady who greeted me was pleasant but everyone else seemed to have a preoccupied attitude except when I was asking the nail tech (who also happened to be the lady who greeted me) to use a different nail clipper because my nail was not cut down the way I wanted and looked uneven. The owner/manager of the salon came over, with an attitude, to ask me what was wrong? I explained to her what I was asking for and she seemed annoyed but understood. No one communicated to me who they were and if they were taking care of my nails or not. So, I waited for a new tech who came and did my pedicure but did not say a word to me and asked me what I wanted. I again explained the kind of pedicure and even pointed it out. $85 later and I do not feel I received a pedicure worth $85. I should have known that seeing that I was the only customer getting a pedicure ‍ A few things could be improved here: - Licenses should be displayed, which when I went they were not - A sterilizer like an autoclave should be used after each customer. I actually noticed no set of sterilizers for their tools - Be nice!!! Women spend waaaay too much on grooming to be treated unwelcome in your establishment. I know I did