Thorough and thoughtful. Stacia is very precise and professional. It takes about an hour. Have the…read moreappointment made before you leave.

Horrible, horrible management of this place. I booked an appointment after waiting about two…read more months for my mom to be seen. I got a call from the receptionist to come in an hour earlier to be seen. We got there an hour and a half earlier and there was no one there , so we waited. People started showing up and then they started calling them in one at a time. We sat there from 1:30 -2:50 then we were called and told that the person my mom had an appointment with has an emergency and have to leave. ( by the way, my mom was the only black personality there). I asked if someone else can take care of my mom and was told that they were already booked with their own clients and they don't take walk-ins, which they now considered my mom to be. The nerve of this clinic!! We had to travel 17 miles to this place that was recommended by her doctors. I would not recommend this place to anyone, very unprofessional and lack of empathy. I'll research and find another place for my mother.

Nilam is professional, personable, and gentle. I've been a client for several years, and I…read moreabsolutely love the services she provides at every visit--never disappointing.

I was really glad I found someone who could do my eyebrows the way I like because I moved to VA…read morefrom Florida, but she is not consistently with her hours and I travel from like an hour away to go to her. One time I drove there and she was closed so I learned to always call before going.

I would love to leave a personal review, however, I purchased an Expecting Mom package as a gift…read morefor my daughter. Working with the front desk ladies was a pleasure. My daughter absolutely loved both experiences, the pre-natal massage and hydrating facial. She was so happy with services as well as the ambiance. I live out of state and she asked me "how did you find this place?!"

Wonderful massage therapy services. The reception area has a variety of products for sale and is a…read morepeaceful, clean space to unwind before your massage. The whole facility was very tastefully decorated, and warm and inviting. The restroom was very well appointed with actual little towels rather than paper towels. The massage rooms are peaceful. The tables are warm and the linens soft and clean. They have a variety of massages. The hot stones are wonderful to loosen tight muscles. I have booked with several different massage therapists over the years and have not been disappointed. The whole experience is rejuvenating. This is a great place to book your next massage.

I have been to Royal Nails a few times and I would say I've enjoyed my experience each time and it…read morebecame my go-to place for mani/pedi. The place is very clean, I love the relaxing music, and the team is very kind. After today's visit I'll probably be looking for a new place to go. I should have known when there were only two employees, but I went against my better judgment. When I finally got to sit down and experience a pedicure, I was rushed in what usually takes 40- 45 minutes, to what became an express pedicure of 20 minutes. In what I hoped would be a relaxing experience, was not. I'm sorry to say I probably won't come back.

Im glad I read the last review because i decided to try this nail salon and I think I have finally…read morefound the one for me in the Midlothian area. First of all the place is clean and decorated nice. The ambiance id first class!!!! I got a pedicure and fill and paid $30..... i was impressed with the hot stone massage for a basic pedicure. i recently moved to the area and this is my 6th nail salon and i finally found the one. Michael was my nail tech and he was awesome. I will be making an appointment in @ 2 weeks. The negative reviews are old this place has stepped their game up, its a hidden jewel in the shopping center next to Total Wine and I give it 5 stars

Sivorn gave me the best pedicure I've gotten in a long long LONG time. I would show a picture but…read morethe last time I took a picture of my pedicure it became the thumbnail photo for another place, which is unsettling. I don't know if it was purposeful or just a whole bunch of people looking at my feet, but I digress. I'm going back for a pedicure and making an appointment for full set. don't forget to tip nail artist

This is a great place to get a basic pedicure for a really reasonable price. Everyone was very…read morefriendly and the inside is clean and relaxing. I just wanted some basic color so it was a little confusing when I was trying to pick out a shade and know which ones are gels versus just regular color but otherwise it was a comfortable visit. Forgot to ask about sterilization of tools so hopefully they have a good system Really loved the massage chair and parking was a breeze.

I actually liked this place. The music was great the lady did a great job cutting and polishing my…read moretoenails. The first time I went the nail tech was a bit insulting but truthful. She got me to do an higher price pedicure which I needed and she did an amazing job. I respect her honest recommendation.

Very friendly , but not worth the price. I paid $40 for a honey and milk pedicure. Sat for almost…read more45 min under the pedicure fan and light station and my polish was still wet as if she just polished it. Went home with wet toes and 2hours later my toe nails were still wet . This tells me that they have been diluting the polish way to much . I had to remove the polish and do it myself. I recommend bringing your own polish if you decide to go .

Front desk staff was not helpful. Didn't ask or apply the discount. Didn't ask if I wanted to add…read moretip to the card on file, she just charged it. Won't be back.

I am a regular Glow Med Spa customer, but normally go to the Short Pump location. Although getting…read moreon the calendar can be a challenge sometimes, it is all worth it and the stress of that goes away once your there. I went to this location on my birthday as a treat to myself as I do every year on my birthday and this year I not only tried a new location, I also added on a facial. My swedish massage was with Jalisa, she did a great job, was very nice to chat with and had my body feeling relaxed after. She worked on my problem areas that needed attention. (I really wanted a deep tissue, but with all the confusion of my appointment that got lost in translation) The highlight of this visit was the facial. This was my first time and Jane has made me want to come back more regularly to get one. It was awesome. Jane gave me great tips on facial care and how to maintain my skin.

I had a great experience at this salon. I am new to the area and just picked this place randomly…read more I got lucky because this salon provided professional service with helpful, pleasant staff in a super clean environment. I picked the top of the line spa pedicure and it was worth the extra money. Would recommend and will return again soon.

The first time I came in for an appt I was overcharged but they did credit my next service. Today I…read morehad a booked appt at 9:45. I arrived early and received good customer service. I waited until about 10:10 and checked back in with receptionist. She called Marlyn (principal) whom I had the appt. I then realized she wasnt coming in. She offered to get another nail tech in and I couldn't wait. The receptionist apologized and I left. Nothing was offered but my own exit and wasted time. Be careful if you have a booked appt which is crazy to say.