In my part of Utah County you get horrible speeds with the phone company or pretty fast download,…read morebut horrible upload with the cable company. Plus, they charge an arm and a leg for it. Utopia finally came to the neighborhood and I could not be happier. They installed quickly, and the service has been flawless so far. There is a large selection of ISPs available, but most of them are suspect in my mind. XMission is the only one with a total usage cap. However, even as a heavy user I've not hit it. By having the cap, it's easier to handle people who abuse the bandwidth setting up spam servers or torrent servers. They are also the only one meeting state of the art security standards like SOC2. Back to Utopia. It just works. I have 250Mbs up and down. That allows me to do full backups of my home to the Cloud. I could never do that with the pitiful upload speed the competition has. Plus it's far cheaper.

I came home today to find that a corner of my yard had been dug up and opened for what I understand…read moreis a UTOPIA installation. What concerns me is that no one contacted me beforehand, left a notice, knocked on my door, or otherwise informed me that work would be taking place on my property frontage. I had seen crews working across the street to provide service to new neighbors, but I had no idea that work would also affect my yard. When I spoke with the workers, I was told this is the only access box on the street and that if additional neighbors request UTOPIA service in the future, similar work may need to be done again. In addition, the work area has obstructed access along the sidewalk. We have small children in the neighborhood who regularly ride their bikes, scooters, and play along this route. Today, the excavation and equipment created an unexpected obstacle and safety concern for children and pedestrians using the sidewalk. As a homeowner, I believe residents deserve advance notification when construction or excavation will impact their property, even if it is within a utility easement. A simple notice would have allowed neighbors to plan accordingly and be aware of any temporary disruptions or safety concerns. I would appreciate an explanation of the notification process, what steps will be taken to restore the area, and whether residents can expect additional disruptions in the future if other homeowners request UTOPIA service. In addition to the pictures from this afternoon... I have posted a picture of what utopia could do in the future to protect homeowners and children and community people from getting hurt Thank you for your attention to this matter.

Really great service, very knowledgeble, very helpful. I highly recommend A1 Discount Satellite.read more

Great service! These guys do what they say they will do. Showed up on time. Got me up and running…read morein a couple hours and even showed us how to use the remote and system.

Had an appointment on June 10th to have Connext fiber internet installed. The technician showed up…read moreon time and was professional, but informed me that the trench that was supposed to be dug prior to this appointment had never been dug. He said it would be done in the next 24-48 hours. No problem so far. After a week or two of hearing absolutely nothing, I decide to call. I spoke with a woman that quite frankly sounded annoyed to be on the phone. She said that they couldn't dig until the city issued a permit and that it would take no longer than a week. Understandable, right? Several weeks pass and I've heard absolutely nothing (sensing a pattern here?), so I decide to call again and again I find myself talking to a woman that sounds annoyed that I'm asking for an update. I'm once again told this will be done in 7-10 days. It is now November 21st and I haven't heard so much as a peep from this company. Not a single status update, no apologies for delays, nothing. As much as I wanted to support local business, going 6 months without a single update is unacceptable. Save yourself some frustration and keep Xfinity.

Very happy with their service. Faster than Comcast and more reliable and I'm paying nearly half…read morewhat I paid Comcast for a slower speed.

Do not use CenturyLink Period. We're located in Evanston WY, they claim to have service here. We…read moresigned up, waited 3 weeks for them to hook up and then didn't have enough service to even open the internet on our computer. Called multiple times and they claim that we had their highest speed for our area and that was the best they could do. We paid the 1st month upfront and cancelled then they charged me $82 to cancel. Told me to bad. I would give them negative 5 stars if that was an option.

If I could give Quantum a zero star, I would. I've lived in my place for a couple years now and…read moreit's been aweful service the whole time! Really inconsistent and spotty coverage, that is slow. If you need to get customer service it is the absolute worst crimes service I have ever seen, pretty non-existing. When you call for help there is a bunch of loud talking and laughing in the background you can't even hear. I have spendt countless hours getting the run around d from them. Taken 3 days off work for appointments, and yet they can't get it right! Now it's not just slow and unreliable spotty coverage, there is NO coverage whatsoever after he came to "fix" it today. I'm honestly a little floored at the fact that they are collecting money from lots of people who they are NOT providing service for!!!!! If you enjoy paying for things you don't get, go with quantum. After joining you will never speak to a helpful person again there!

Much to our regret we used to have CenturyLink for phone and internet, their customer service and…read moreproduct was a total joke. Then we switched to XMission, and the difference was night and day. I can't recall ever having to call XMission customer support because everything runs so smoothly. I will proudly continue with XMission.

xMission sales rep solicited at our door, despite "No Soliciting" sign. Shoulda stuck to our guns,…read morebut we decided to get fiber thru them. We bought the routers the salesman suggested. They didn't work. We bought higher grade routers as a result. They offered no real improvement over our wireless provider home internet (which is half the price of fiber). The streaming would freeze regularly and speeds seemed no faster than cellular network. Customer service is true to all other reviews. They seemed to care less about our business or helping us, so we canceled within a week. Wish I would've read reviews here before I went with this company.

Tri Tel installed a new phone system for our busy auto repair shop. We were worried our phones…read morewould be down, causing our business to suffer. They did such an amazing job. Our phones were only down briefly. Their customer service is top notch. I had an issue with my wireless headset not fitting correctly. I tried for 2+ months to find the "correct fit" with the one they provided me. After being totally frustrated, I called Christine, who is absolutely awesome. Even after a couple of months, they came and switched me to a whole new headset. This company knows the meaning of "customer service". I would highly recommend them! No questions asked.

From the owner: The Edge you have been looking for.read more

I have been with DISH network for 4 years and the service and reception has been fine. I am…read morewriting today because I discovered "Blockbuster Home" on my bill for the last couple of months that I did NOT request. I have paperless billing and neglected to monitor the account activity. So, when I called to have the feature removed, I asked how it was added without my permission. The tech said that it was "called in" and added. I told him that was impossible and that I was the only one on the account, the only one who knew the passwords to be able to make changes. I believe that they added it to the account on their own hoping that it would not be noticed.

these people are horrible!!! everybody that thinks about using them. think twice!! they make you…read moreget on your own roof and remove their equipment or they will charge you for it!!!! thats exactly what they told my 76 year old dad!!! shame on you! i will make sure i tell everyone considering using them for television!!!

I live in Heber City and don't have many Internet options, but I have been very happy with UBB for…read morethe 10 years that I have lived here. There have been very few problems, I seldom need to reboot the router, and a few weeks ago when a piece of their equipment failed, they were at my home in a few days and replaced it. When I have called tech support I have had courteous service with little to no waiting time on the phone. All Internet providers have issues from time to time, but UBB has been very reliable for me overall.

When I decided to give UBB a try, they scheduled the install within 2 days of my call. They honored…read morean advertised price from a mail flyer that I had received a few weeks earlier. The person I spoke to was friendly and helpful, and not "salesy". The install only took a couple hours and the technician knew what he was doing. He gave great advice regarding modems and routers and how to get started. I rented eero devices from UBB for a couple months, then bought my own when there was a good sale. It was no trouble at all to return their equipment - they came and picked it up. The service has been really fantastic. The speeds are more than we need, and I have a few dozen devices between our phones, tablets, laptops, a home computer, and a collection of smart home devices and cameras. I work from home about 80% of the time and I have no complaints!