1. Xfinity Store by Comcast

    1. Xfinity Store by Comcast

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    Corvallis, OR

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    Xfinity Store by Comcast

    2.1 (14 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 months ago

    Services - Xfinity Store by Comcast

    Security system installation

    Security system repair

    Security monitoring services

    Xfinity Store by Comcast Photos

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    Astound | Waldport

    Astound | Waldport

    1.0
    (3 reviews)

    They installed service at the house next door to me. Their "installation" consisted of finding a 2…read moreby 4 that was laying in a trash pile and nailing it to the side of the house and then stringing their cable and putting up their box. The 2 by 4 started leaning and the cable started sagging until it was snagged by a truck passing by and half tore the 2 by 4 off the house, letting the cable hang to 10 feet above the road. I called and was told it was 45 minutes on hold for a representative. I drove to the local office to report the safety hazard and was told to just cut it myself. What? So I did. I got the 2 by 4 completely removed, then cut the wire to the house and the wire to the cable itself. Kicked the cable to the side of the road. No one has come out to coil it and put it back on the main line or anything else. If this is their first impression, the installation, imagine how bad the customer service and/or repairs would be! I work from home so I can't be without internet. I decided not to use them after I saw their installation....so very unprofessional!!

    Absolutely do not sign up with ASTOUND BROADBAND, it's a profoundly deceptive, dishonest company…read more You will never ever reach anyone by phone or by chat. All of this is deliberate. I'm filing photo-documented complaints to the Better Business Bureau, consumer protection fraud, and the Attorney General of Oregon. I switched to spectrum which is amazing but then had to obviously cancel my astound account. After spending over three hours trying to figure out how to do that because whenever I called, They would put me hold, for over an hour, without ever having actually speak to anyone and trust me, no one has ever ever going to pick up that phone. They bank on you becoming frustrated and walking away, that endless phone loop is fake and this company's pathetic business model is to prevent you from canceling. NONE OF THEIR LISTED EMAILS WORK! SEE BELOW! That's it folks! That's the way they make their money! I highly recommend spectrum and if you go with astound, you've been warned and grow a brain. UPDATE: you can see below that someone named Jacqueline told me to private message her but what she's not sharing is that I've already done that several times without any response, starting with my Twitter account. I'll just go into the office on Monday and we'll see what happens. I've attached the latest bill they sent me. Really Jaqui? 300+ dollars for what? Unbelievable. FURTHER UPDATE: remarkably, someone from their company sent me a working email address but guess what it's for an exclusively for? That's right, negative yelp reviews. I also found out with a $345 charge was Four and guess what that was for? Equipment that I hadn't returned within 24 hours of canceling the account. Really? You think your router etc. is worth $345? This is called retaliatory billing. All going into my reports. I will say that the elderly gentleman at the Waldport Store is wonderful and the technicians themselves were great. All of the issues are topped down starting with the invisible CEO.

    Xfinity Store by Comcast - securitysystems - Updated July 2026

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