Good company to work with. They were professional, responsive, flexible and did what they said they…read morewould do! Would use again and recommend. Thanks!

Bill Wood worked with us to design a security system that perfectly met our needs. He has also…read moreworked with many of my real estate clients with outstanding comments from them. The installation was very good and they are even returning to add a couple of items we decided we need. Thank you, team!

I had a battery replaced in a motion detector, they charged me $80.00…read morefor $5.00 battery, and a $100.00 for a service call. All in 10 minutes, I don't mind the service call, but the battery fee was a bit excessive. Plan to do my own trouble shooting from now on.

Antoinette McAnallan was most helpful with respect to alarm notifications, contact list and how…read moreprocess works. And, she was most patience and understanding relative to my queries. Bravo, Antoinette.

I wanted this company to check out the HD on my relatively new NVR for my CCTV system. This…read morecompany did not install the system. This company said they would sell me a new system to replace system I had. On the suggestion from my wife, I called a computer repair company in Walnut Creek who sent a technician to my house to simply replace the non-functioning HD with a larger, industrial quality CCTV HD. It so happened the technician knew exactly the problem I had and ordered the correct HD. The new HD did not even to be formatted!! Cost for the new CCTV HD was $150.00!!! I don't enjoy being "played" by merchants such as these people from this company!!l Response/reply: I spoke to a "receptionist." She put me on hold for a few minutes; when she returned to the call, she told me the "manager" told her to tell me the company doesn't service systems they did not install. Plus they are not familiar the brand of CCTV. At no time was I given the option or ever asked if I wanted a technician to go to my house to check out my system. The original installer wanted to sell me a new system as well!! The original installer said my CCTV system should be replaced if it stops working because the NVR is not serviceable. My system was warranted for 3 years; the HD in the NVR failed 2 months after the warranty expired. Response: I am simply writing (recording) what I was told by the receptionist. I told her my CCTV was giving me an error message "not recording." I asked her "...do you service CCTVs?" She said the manager said they don't service my brand of CCTV. She said the manager said,, "he is not familiar with your CCTV." ***I found the NVR brand and cameras on AM.Z.N. I simply said "OK!"

Done Right Security quickly responded, and we were able to have a same-day walkthrough. During…read morethat visit, other important issues were uncovered. Justin was dispatched to complete the repairs, and he's been great at problem-solving. We will continue to work with Done Right Security. Especially after they showed us how a previous vendor had skipped some important safety issues. I definitely feel that our building is in a better shape than before.

Elan and Stephen did a great job. Elan was very quick to respond, easy to book out a week in…read moreadvance and then did quality work onsite. They both arrived promptly, were very thorough in setting up protective covers on my flooring and furniture and very kind as well. I'm very happy with the results and will hire them again. Before and after of our lights they installed.

Just had cameras and motion lights installed and my husband and I were expecting and all day…read moreinstall but it took only 3hours for installation.we like the professionalism from the solar tech Elan did a fantastic Job and he went up and above the call of duty.We invite all who want great camera install to give the company Sunshine Bros a chance to install your cameras and solar panels.

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

I asked this company to check the defunct HD on my relatively new CCTV. They said they don't work…read moreon systems they didn't install. They said they would sell me a new system. The cost for a new system was in the thousands. I called a computer repair company in Walnut Creek. They replaced the defective CCTV HD with a much greater capacity industrial quality CCTV HD in a matter of minutes! Cost of the industrial quality CCTV HD (4 times larger capacity than the original HD) was $150.00!!! Works great !!!

Wanted to just here? What the price for North Bay Alarm company installation and service!…read moreGot a full walk tru with a well dressed, wearing boot covered shoe protectors, fast! I had an appointment I had to be out in 20 minutes and he raced through the house with me, looked at all locations and came up with the price range with a great write up! I highly recommend Bay Alarm and a great shout out to! Ector Ortega!

What do we want in a local security alarm company? A timely response to a customer and a reliable…read morefeeling of security. We had three security alarm firms out mid last week for an alarm bid. Two promptly came back with bids within 24 hours. One, Bay Alarm set expectations they needed more days and even a weekend to prepare the bid. The weekend came and went without a bid showing up. By Thursday afternoon, a week after the other bids were in my inbox, I called in only to find out the service technician was still working on it. A week after he said we'd have it to us, and long after the others had arrived, still working on it. It made me pause. Naturally I was wondering exactly how long it would take them to call the police if my newly installed security alarm were to go off in our home? Always under commit and over deliver, not the other way around. Confidence shaken for sure.

If I could give Manny 10 stars I would, he was so responsive, did a fantastic job. Called him on…read moreFriday, he came here today (Monday) with the TV and everything he needed to hook up our system. Manny has decades in the industry, and it shows. He is also affordable, very fair cost for the work he did (hooking everything up, taking away the old tv, purchasing and bringing the new tv and all the needed extras) His helper, Willie, was amazing as well. Everything works, and he spent time with us to make sure we understood how to make everything work together. He got our older Bose system to work (amazing sound) and picked a great tv for us as well. Trust me, if you need AV work this is who you want to use.

Another amazing and clean job! I would hire Manny and Carlos again for future installations. This…read moreis now my second AV installation and like the first, more than happy with the quality of work and setup in preparation, as shown in the photos.

I had no idea that I could get blazing fast internet by putting in wired in wall ethernet ports. I…read morehad an old mesh system that was doing a horrible job extending my signal throughout the house. My sister told me she had her house "wired for ethernet," and they were very happy. I called Enterprise Communications and they were wonderful, patient (especially Ricardo--you may be able to tell I am not a techie). I needed fast internet for a therapy practice) that was affordable. They had ample availability and installed my new "drops" and a switch in about 4 hours.... I highly recommend=== wish I had called them years ago....My ISP is Sonic and now my wifi is everywhere and fast fast fast... :) YIPPEE~

Enrique and Ricardo were great! They inspected my internet needs 30 min after I called, gave a…read morereasonable price, and fixed up my system that same day. Couldn't ask for more, and now my internet is supa fast.

Absolutely excellent service. Justin came out today and rewired all of our TV and surround sound…read moresystem. We had a "professional" installation the first time, but they were amateurs compared to Justin. We have a Logitech all-in-one remote that never functioned as all in one. Not even two in one as we had to still have multiple remotes. Justin fixed it and spent time with my wife and myself going over everything. When ever you have a home theater problem or just installation or fixing of someone's else's poor installation, DO NOT HESITATE to contact Digital Connections. As we upgrade and move equipment around, we will not hesitate to call Digital to have them do it right the first time. Highly, highly recommend their services.

All I can say is wow! Not only did Brian and Bob both provide exceptional customer service but they…read moredid so in the most difficult of situations. Our installation proved to be trickier than anticipated, however, Brian and Bob dove in, came up with solutions, then finished the job properly and did a great job cleaning up too. Our tv, home theatre, and blu-ray all work fantastically and the mount is terrific, above the fireplace, directly over the mantle. I highly recommend Digital Connections for your A/V and Wi-Fi connectivity needs.

Excellent work! Lady B has done so much for our home and property. Wiring I didn't think was…read morepossible and she made it happen. She take a challenge and works it until its done! She loves what she does and you can tell by the quality of work she leaves behind. I have used Lady B on several projects here and she has never disappointed me! Impressive and skilled, I will never hire anyone else but her. Cheers Lady B, thank you for another great job :)

She came out and gave us a quote. It was reasonable and the work started TWO days later. The work…read morewas done by two highly trained people. They came in and did the work beyond are expectations and didn't leave a trace of mess. We would not know they were there except our wiring problem was fixed. Service, quality, and value were there!!!