Said we had free watch, scam They will not take back the un…read moreopened box. Said nothing they can do, had to cancel credit card. To avoid the $400 "free" Watch. Paseo de Saratoga

I am so pissed that I have to log in to write this reviews. I moved house and contact the customer…read moreservice for the internet at my new address and disconncect service from my old service. The tech came to my new address, refuse to install new Internet cable because he said there is no "underground conduit" from the utility box to my house, and he left. Later, the landlord told me there is an old Xfinity conduit connect the main box to my house, and this tech just plain know nothing. I have to reschedule the 2nd visit a week later, and turn out, a tech never show up, even though the customer service confirm with me the appointment on the Xfinity app. I call to cancel the service on the same day because I don't want to pay for the service I never have. The refund credit of $39.99 was posted and confirmed on my email, but the refund for the service I paid $60 is still pending in the mystery if they actually refund it or just "steal" from me. What a shit show company. Stay away, people. I am living in San Jose, CA for anyone preference.

Salesman HARRY GELB of Dynamic Satellite Services (later changed name to Dynamic Home Solutions)…read morecame to my door in Capitola with a Dish Network badge asking if I wanted to switch to Dish Network from Comcast. He quoted me $29.99 for America's Top 120 plus $10 for high definition. He also promised me additional savings to switch to Dish because he said that he used to work for six years at Comcast and "knows people" there who could lower my Comcast Internet fee to $29.99, a significant savings. I asked him if this was ethical to do and he said that it was because the marketers have the authority to lower prices and would consider doing so when someone calls them to threaten to quit their service. I thought I would save over $20 a month by switching to Dish Network based on Harry Gelb's sales "pitch". It turns out my service was $10 more than he quoted. I called him and he said that the extra $10 would be reimbursed on my first bill and would not reoccur in subsequent monthly bills. I called Dish's main office and they said my account showed a continuous bill of about $50 per month instead of the $40 per month quoted by Harry Gelb. Harry Gelb also did not speak to Comcast to get my internet price reduced as he promised. I called Mr. Gelb the first time and he said he would call me back that evening. He did not. I called him three more times and left messages which he did not return. I have not heard from him again. I was now stuck with a Dish service costing $50 and a Comcast internet service now costing a higher rate of $62 because I had quit their cable service. According to the flimsy contract that I signed, I would have had to pay $454 if I wanted out of the contract. On the fourth day in the "contract", I called Dish's main office to complain. After being transferred twice, I finally spoke tp their Accounts Resolution Department. I explained that a salesman representing their company misrepresented their services. They put me on hold and returned to say they would let me out of my contract. HARRY GELB is a clean cut salesman in his late 20's and according to him likes to come to Capitola to seek customers because its a nice area. He comes across as a nice guy and unfortunately I took the bait. He works for Dynamic Satellite Services. I called this office, located in San Jose, and issued my complaint of Mr. Gelb. Though the employee was pleasant and apologetic, he did not ask me my name, the address where the service/contract was for, nor did he ask for any dates when this occurred. Clearly this employee answering their phone did not care. Thank you Dish main office for letting me out of my contract though. I would have taken them to small claims had they not but to their credit they did the ethical thing. Beware of HARRY GELB of Dynamic Satelite Services, and all other door-to-door salesmen and do not fall for unauthorized promises they may give you. I will never allow anyone to sell me anything door-to-door!

Dynamic Home Solutions provides great, professional service. The staff is helpful, friendly, and…read morereally listens to its customers. I was in a bind because my previous satellite provider installed the dish incorrectly two years ago and ended up causing damage to my roof. I switched providers just about the time I was getting a new roof put on the house. Unfortunately, the new provider sent out a young, inexperienced installer who did not listen to my concerns about where and how to install the equipment. He canceled the appointment, which resulted in my canceling the whole transaction. I contacted Dynamic Home Solutions on the recommendation of a neighbor and am very happy with the way they got things done! They saved me from having to spend endless hours on the telephone with a satellite provider. They took care of installing the necessary equipment properly and got me exactly what I needed! I highly recommend this company.

Excellent service.!!! I was struggling to find a professional and reliable contractor to install…read moreand set up the security camera system until I found BK Networks. The technician helps me today is Khoa (Kevin Tang). He is very professional and respectful during the installation. He carefully set up and clean out everything before he left my house. He always said that "You are not happy, I won't get money" I am highly recommend BK Network for a trust and reasonable price in the Bay Area.

Came out to do a fiber termination, and found a problem - no work required! Austin was great, and…read morediagnosed the problem in less than 10 minutes. Very much recommended.

Multiple appointments missed…read more THE TECHNICIAN NEVER SHOWED UP MULTIPLE TIMES. In the STATE OF CALIFORNIA THERE IS A LAW: SB 500, May 24, 2002, that requires a mutually agreed four hour window for service appointments with cable tv companies and provides for up to a $600. penalty.

I have just had Direct TV installed for one week, including new AT&T fiber optic cable. Works…read moregreat. So happy to uninstall Xfinity and returned their equipment.

Scott provided a wealth of information to take care of our antenna issue. He provided the part…read morenumbers needed to get us back up.

I needed someone to install a Starlink internet antenna for me. Scott did a fantastic job mounting…read morethe antenna and running the wire through my attic into the closet where the router connection is made. He is methodical and thorough in his approach to the project. I am extremely satisfied with his service and his fee. As difficult as it is to find someone to install Starlink, do not hesitate to use Scott!

Stopped by to review my current service plan. Ended up saving over $100 with a new cable…read moretv/internet/phone plan for the family. Always pays to review your existing plan. It keeps creeping up on its own and they won't say anything unless you tell them! Overall, I'm glad I went in. Everyone I dealt with was very professional!

Worst.Service.Ever…read more I wish that I never switched service providers. I called the 800 number because my WiFi coverage at home was bad. The CSR said that I can go to any store to pick up a range extender for free. So, I go to this store to pick it up, but the employee told me that I was "misinformed" and that I had to call the 800# to order one. On top of that, the Xfinity Stream app is the worst app in the world.

Arden installed a roof antenna and ran new cables to the television. Arden is professional, polite…read moreand timely. He did a clean job and navigated blown insulation. He labeled everything. His bid was competitive. Overall, very pleasant to work with.

I used another installer for my first Starlink system, but when I upgraded to the new system, I…read morecalled Arden and I'm glad I did. Why? Simple. Super service, fair price and excellent installation. They'll get my business in the future.

Probably the best experience I've had signing up for any utility/service. I came in having an idea…read moreof what I wanted, brought in my own modem and cellphone, and I walked out with broadband internet and cell service from Xfinity. Mr. Aziz was really helpful, and was great to talk to. He asked a few questions, I showed him the offer/mailing I received and he gave me options. There was no pressure to go to a higher plan than what I had researched. When I came home, I followed the directions that Mr. Aziz gave to me, and everything worked.

If I could give a negative star review, I would. When I first visited the store, the young man who…read morehelped me was very nice and seemed to know what he was doing. When I started having issues with download speed and high latency, I tried to deal with it online but was rebuffed because my order (dropping home phone service) was "pending." What transpired was hours of dealing with people who did not speak English or understand how to deal with problems. Finally, I got someone to close out the "pending" ticket, clearing the way for me to request a service call. I tried online, through non-English speakers, AI chatbots, and a series of what appeared to be chatter in India, but got disconnected and received no help. I returned to the store and was told that the problem was probably with my equipment (previously checked out by a Certified IT Specialist at my expense) and when I told the guy that was not the case and showed him the logs from Xfinity's own system (wildly fluctuating latency and speed, dropped connections, etc.), he simply waived me off and told me there was nothing he could do. He suggested I go home and use my remote to schedule a service call. Since I'd already tried that without success, I asked if there was any charge to cancel service. His response was even more disrespectful and he was joined by a group of apparent sales guys standing around looking at their phones, who started making mocking noises about me complaining. When I tried to get their names, they told me to leave the store, so I took a picture of the rudest one. He then tried to grab my phone and got very hostile. It is unfortunately true that Comcast/Xfinity has a monopoly to provide fiber internet in Carmel, but the company isn't helped by being associated with clowns like these guys. I'm now forced to choose between lousy Comcast service or switching to Starlink and further enriching Dr. Evil, with the likelihood that Starlink will be just as bad as Comcast.