I have had StreamWise Solutions for over 15 years and never had an issue with the equipment or the…read moreservice. Recently, Xfinity did an upgrade in the neighborhood, and things went topsy-turvy. I searched for "FreeTv" and discovered they had changed their name to Stream Wise Solutions. Fortunately, Brian and Bruce were still there. My equipment was so old that Brian recommended a Tablo upgrade. It was pricey, but I was Stream Wise able to get cable to my Xfinity modem brought into the house, something Xfinity and Best Buy didn't do. It was a difficult process. Juan did an outstanding job of bringing it into the house. If you are considering Stream Wise Solutions, ask for Juan. He is awesome. He really knows what he is doing. Thank you, Stream Wise Solutions, for saving me so much money over the years. A big shout-out to Jaun for his excellent work.

I had an excellent experience with Juan, who installed ethernet wiring in my home. Juan was…read moreprofessional, experienced, and very knowledgeable in his field. He walked me through his approach, answering questions and explaining the decision making as he went. The quality of the work is excellent, and every connection was tested and running smoothly before he wrapped up for the day. I highly recommend StreamWise and Juan, the work was neat, professional, and well executed.

My son was insulted by both salespeople for not applying to college in time, the salesperson sold…read moreus a phone, charged us, transferred the old phone to the new phone only to say, "oh your camera and screen are damaged, you'll have to get that fixed." We lost $55 dollars in the end after staying there for over an hour to "fix everything." She was not concerned about it; it wasn't her money, so she didn't care is the experience it gave me. Additionally, she was on a rant the whole time about her friends and family member's drug use. It made me feel super uncomfortable. Finally, while I know it's their job to upscale, I felt that's all they cared about.

Absolutely rude and horrible service from Antoinnette, avoid this location…read more Absolutely rude and horrible service from Antoinnette, avoid this location.

Dean installed a Starlink dish for me. When he ran into some problems after a simple accident he…read morewas honest and upfront. He took responsibility and followed through on completing the installation. Finding reliable help isn't always easy, he is one I'd trust again.

Dean recently installed a STARLINK dish for me and did a fantastic job! It was in a challenging…read morespot on the back of my house which I definitely couldn't do myself. He was knowledgeable and has done many Starlink installs on a variety of different types of structures - and it shows. Call Dean if you need any kind of satellite dish installed!

I've been an Xfinity/Comcast customer for 20+ years, but I think that's over after my latest…read morebait-and-switch episode. I got a new xfinity gateway modem a few weeks ago because my Arris modem stopped connecting. I picked up the gateway at the Xfinity store and activated it. Shortly afterward (1/2 hour?) it started losing the connection every few minutes. I called Xfinity customer service and transferred thru to tech support, and after trying a few things remotely, they said it was definitely a hardware issue they would send a technician to check it, transferring me back to customer service to set up a time... I told them I would swap out the modem back at the Xfinity store but they said MULTIPLE times that I would NOT be charged for the tech visit. I asked this several times to verify. But, alas, I see on this month's bill that I was lied to, and I WAS charged and extra $100, despite being assured multiple times by Xfinity customer service that I would NOT BE. I asked them to look back in my account records and check the call notes that this was true. Their 'helpful' chat (which I finally got a human being onto, by typing 'human being' and getting out of their AI slop-loop of clickable questions) said they don't share that info between the CS and chat groups (?!). What abysmal service. I told them that I'd be cancelling my Xfinity soon and will be looking around to their local competitors for a better level of customer experience. And maybe a company whose left hand knows what its right hand is doing. BTW: They also added another $15 to my ongoing monthly bill for the 'privilege' of having their equipment on loan.

I signed up for Xfinity internet a couple years ago for 1 gig service at $70 a month, which felt…read morelike a fair price at the time. Somewhere along the way, with autopay on, my bill increased to $99 a month without enough transparency or value to justify it. If better pricing was available, existing customers should be offered that before they decide to leave. The bigger frustration has been trying to cancel service. There is no simple online cancellation option. It keeps directing you to call, and then every representative seems more focused on upselling than actually helping cancel the account. I've been transferred around and told someone else will help, only to repeat the same conversation again. Service reliability was also an issue. We experienced multiple outages in Denver. While they may offer small credits, the process to claim them feels like a maze and often is not worth the time for a few dollars. I already use Google Fiber at another property and have had a much smoother experience. Between rising prices, outages, and the cancellation hassle, this is likely the end of Xfinity for me in Denver.

There are a lot of drawbacks to this service. Technically it works well and we haven't had any…read moresignificant outages or troubles. It's not cheap, and it seems like everything you want costs extra. They barrage you with up-selling telephone calls, usually on the order of three free months of HBO and Showtime (after which they charge a lot). If you don't cut them off early and firmly they'll sign you up for it without your permission, then you have to call them up and persuade them to cancel it, which is also difficult. The worst part was when I sold the house that had the service. I had no trouble disconnecting the service, but they said they would sent me information later on how to return the equipment, but I didn't receive anything. If you don't return it within 21 days they charge you a fee. I called and after being transferred twice got them to agree to send another return kit, although it never arrived. I called again, got transferred again, and had them send another return kit. I'm now waiting on that one; we'll see. On-phone time for each call was about 30 minutes (including some more up-selling). Update: I finally got my return instructions, which were: put everything in a bag and take it to a UPS store, they will do the rest. It seems like that could have told me that on the phone, or even in the initial email, and saved a lot of trouble.

I love Direct TV but just bought an LG G4 TV, and you know what? Direct TV doesn't support an app…read morethat will work with it... wtf? So looking like I am switching to the internet. Direct TV needs to fire the contractual trolls at DTV that disrupt service and don't support major TV manufacturers.

We've probably all had underwhelming experiences with Xfinity and/or Comcast over the years…read more Honesty is the best policy, right? So I just moved to a new house and had to transfer over my internet. I was eligible to receive some new equipment. The new materials shipped lightning fast (almost too fast) and self-installation was relatively painless. The most annoying part is that you have to return the old equipment. They give you a window of time you must return it by OR ELSE. Kidding. I was dreading dropped this stuff off in person, because of flat out awful customer services experiences with Xfinity/Comcast in my lifetime. To my complete and utter surprise, the experience couldn't have gone smoother. I haven't set foot in one of these stores in a number of years, they've sort of taken the Apple Store approach in its layout. Here's how it went down: Them: Hello, how can I help you? Me: Returning some equipment. Them: Cool, walk back here with me. (walks to back of store to terminal) (hands employee equipment) Them: Would you like a receipt? Me: Sure. Them: Here you go, have a nice day. Me: Thanks, take care. This one minute interaction was mildly life changing. I've wasted countless hours in store or over the phone with them over the years. I still can't believe how efficient this experience was. Am I recommending Xfinity/Comcast now? I mean, I'm not willing to sign a blood oath just yet. But if this is the direction they're heading, sign me up!

I spoke to Xfinity customer service who advised me I needed to go into my local store to obtain the…read moresenior discount she offered me over the phone. I thought it was ridiculous she couldn't do it over the phone. There's absolutely no way to talk to someone at this store to confirm this information customer service told me prior to driving all the way there. So I had to drive there. Once in this store, I was told they don't offer a senior discount & they couldn't help me. Seriously!?! They weren't apologetic or willing to help in any way, including the supervisor. I was told to call customer service back since this wasn't their problem. Always passing the buck. Interesting how they didn't care whether they kept me as a customer or not. I wasted half my morning & got absolutely no where!

Fast service to disconnect. They also will pay back the month I paid for two days ago. Parking is…read morekinda bad. I had to walk far.

Horrible customer service. No phone number to contact the store. No training of staff. Not enough…read morestock on hand.

Highly recommend Jeff for TV mounting. He arrived on time, well prepared and we got straight to…read morework. Ours was a challenging project- an 85" TV mounted overhead. Jeff is thoughtful, experienced and communicates well. Thank you for your valuable insights and assistance on this difficult install!

I had Jeff out to install an OTA antenna. I had assumed he would need to put it in the attic but he…read moredid a thorough analysis and put it on my roof. That setup was less expensive and I have great reception now. He's super friendly and was able to work with my schedule. I got one other estimate to do the job and his cost was literally 1/10th of the other one.

I feel tremendously lucky to have found Coop and HTC. I received quotes from three other companies…read moreand his was so much better that I was honestly skeptical, but I am beyond happy that I went with HTC! They are perfectionists. I can't say enough good things about their quality of work, professionalism, responsiveness and ease to work with!

Cooper did a great job! He came over to Turntable Studios to mount my TV! Genuine & trustworthy guy…read morewith a good work ethic! My walls are concrete and he still managed to do it in under 30 minutes! 10/10 recommend

I just moved into my new house and was in a bit of a pinch. I couldn't get anyone to come out on…read moreshort notice (the company I had contracted to do the full setup and install kinda bailed on me and were extremely difficult to work with) when I sent an email to Joel he was able to come out next day, and advise me on a full security system that would provide me the exact amount of security I needed. He was very clear not to over sell to me (even though I ended up going a bit overboard in the end on my own accord because I wanted to lol) but Joel was very clear that some of my stuff I didn't really need. Which is a nice change from someone trying to squeeze every penny out of you. If you need someone to trust give Joel a call!

Joel's work is outstanding! When we moved to a new home, we needed several installations. He…read moreoffered us a complete package that included outdoor cameras, a doorbell, a garage door opener, an AC/heating system, and door/window sensors. Our initial meeting with Joel lasted around 45 minutes, and based on my research, we got a great deal. We appreciate your help.