I found this vet via my old vet when we decided that it would be in our cats best interest not to drag them to the vet every time we thought they were sick. Our kitties are elderly and definitely having some issues BUT heading to the vet stresses them to the max. Problem no more! Xpectavet to the rescue. I called and got an appointment for the following day at 730-8p...wait...what?! You can come to my house after my work, yes! This is amazing. Dr Dina was great. She listened to the history of our kitties and was extremely intuitive about what potentially could be going on. She quickly drew a UA, blood work, clipped the nails, expressed anal glands, gave a pain shot, offered antibiotics, etc. and her trusty assistant Olga really did a great job trying to calm and hold the cats still. Both of these woman were fantastic! I was truly impressed with them. I'm hoping she can help us out and our cat stops having her stress issues. I'm definitely planning on using these guys moving forward. Yes, it's pricey Yes, the service was fantastic Yes, they were able to view our kitties in their natural environment Yes, they have super convenient hours and fast response time. Totally worth a try. I loved them. read more

What do you do when you have a 20 year old cat with terrible car anxiety (vomiting, crying, and stays freaked out and sick for a week) and he suddenly starts crying all night for no reason? Luckily for me I found Dr. Dina through Xpectavet. Dr. Dina comes in the evening to see our kitty Bear, and she is amazing, Her initial visit was a godsend and the blood work results were back in a couple of days and she had us change his diet and put him on some sub-q fluids for his aging kidneys. Nothing too expensive or extreme, because he is an old kitty - we aren't trying to get him to live forever, we just want him comfy and at home. She also trimmed his nails, cleaned his ears, and was so amazing with him, you can tell she loves animals. When he suddenly developed a sore under his chin, she came out quickly and took care of him. She prescribed some pain Medicine and it is easy to order online and I had it shipped to my work. Everything is reasonably priced. The fees are all in line with what other vets charge, Yes, you pay an extra fee for the house call. But it is well worth it. I don't think I could subject our kitty to car rides anymore at his age, I really worry that the stress of the car ride would give him a stroke. Anyone who has a cat who hates cars this much will understand. Before Dr. Dina we hadn't taken him to see a vet in at least two years because the last car trip was so horrific for him. I also love that she comes in the evening. The convenience alone is worth it, Also - Amazing patient service, she replies quickly to emails and calls, and even had me send a pic of his chin so she could see it before she came out to see him. Xpectavet and Dr. Dina are the best thing we could ever have found for our kitty, and I'm so glad we did find her! read more

This is just such a great service, so glad I found them. Dr. James was very understanding of my concern to keep my 15 year old dog as comfortable as possible. It is also comforting to know that if the time comes when Bart is suffering too much, they can assist us with his passage here at home. I felt the charges were very reasonable for a home visit, was not pressured for additional tests or services, as I have been at some vet clinics. Anyone having a pet that is difficult to transport to a clinic, or too stressed at the Vet's office, this is a blessing. read more

My first experience with Dr Dina was great. 3 cat check ups schedules and done within about a week. Another time, last July, my oldest was having some issues and Dr Dina came over and took blood and a few days later we got the results. All good. Early May I contacted her on a Sunday night about my oldest, 15, not being herself. I had a response first thing Monday stating she could not get here until the following Wednesday and if I was concerned we should take her to a local or emergency vet. No recommendations included. She also forwarded her last July blood work results. In a couple days my cat seemed much better so we dropped the need for Dr Dina. A few weeks later she was not doing well again and I emailed Dr Dina. No response. I called and got no response. I went to the xpectavet contact us form and again no response. My cats have not left the house in almost 12 years and I'm recovering from a broken leg and have very limited mobility. Dr Dina knew this. The lack of professionalism and care about my cats is unacceptable. My cat has been diagnosed with kidney failure and anemia. Dr Dina did not cause the problem but showed no concern in this past 10 days about at all. I believe in home is great for young pets. As they age you need a vet you can run to when needed. I have found a traditional vet who showed more concern for my cat before they ever met her than Dr Dina has at any time. No more xpectavet for my cats. read more

Dr. Dina Bascharon has provided veterinary care for our 2 dogs at our home. Not only is the service provided by XpectaVet incredibly convenient, saving us a drive and time in a waiting room, but our dogs were so much more relaxed and happy being cared for in the comfort of their own home. I highly recommend XpectaVet! read more

XpectaVet is exactly what I've been looking for over the past several years. Dr. James Bascharon is very caring when it came to handling my dog, who I might add is not the easiest to treat. XpectaVet's prices are very reasonable and well worth the cost. The experience I had with XpectaVet was completely hassle-free. My dog, Lucky, is almost 14 years old and weighs about 60 pounds...his movements are limited by his arthritis and so not having to move him in and out of my SUV has been a huge relief! I have already recommended XpectaVet to many of my pet owner friends and look forward to using their service for my future appointments. read more

My 15 1/2 year old pet/cat companion, Annie, was near the end of her life and I had spent much time preparing for the time that I would have to make the decision to have her euthanized. (Her vets are located in Darien which was too long of a drive for her to endure if she was in pain, so finding closer options seemed like the right thing to do the more her illness progressed.) About a month prior to the day I had to have Annie euthanized I spoke to a number of in-home emergency care veterinarians and one in particular, Dr. James from XpectaVet, appeared to be genuinely concerned so I decided that when the time came I would call Dr. James from XpectaVet. I highlighted Dr. James name and even put a star next to it so that in the event of an emergency it would be easy to depict. I then posted this paper to the front of my kitchen cabinet so it would be accessible. Because of the location on my kitchen cabinet, every day I saw that piece of paper with it's star marking and bright yellow highlighted area and found some sense of relief that in the time of need I had that number to someone caring and dependable, someone I could count on to take care of Annie. That day came and I called Dr. James early Tuesday morning and left a message that I needed to make an appointment with him as soon as possible to have Annie euthanized because she was barely eating and her overall health was deteriorating. (This was one of the most difficult and heart-wrenching decisions I ever have had to make.) On edge, I waited for him to call back and after 2 1/2 hours I called him back and left another 'desperate' message. In the interim, I started to call the local vet clinics to arrange a plan B, that's when I talked with what appeared to be a very caring woman at the Metropolitan Veterinary Center, 1550 S. Michigan Ave. She told me I could bring Annie there for the service. Because I was still hoping to have Annie euthanized at home so she could be as comfortable as possible I made another call to Dr. James. To my disbelief and utter sadness for Annie Dr. James never returned my call. I could no long wait due to Annie's failing health and decided to take her to the closest vet clinic which is the Metropolitan Veterinary Center, 1550 S. Michigan Ave. I can't remember the woman's name who greeted me but she and the assistant were very attentive, patient and caring. They did a great job of prepping Annie. (Annie had been familiar with vet office visits because she had with various health issues throughout her life and then 3 1/2 years ago she was diagnosed with diabetes and eventually kidney disease and anemia so our trips to the vet became routine.) After the assistants prepped Annie she seemed comfortable with her purple gauze covering her IV needle. She was laying comfortably on all fours with her head up,her bright green eyes alert and curious and she appeared calm. I believe she thought this was another routine visit. I preface this because Annie wasn't behaving like a dying pet laying on her side in pain or gasping for air or passing out from pain. She was literally laying on all four legs with her head up and she was alert. At this point, the veterinarian Carlo Saviori came into the room, looked at Annie and asked me "are you ready." I thought, "Of course I'm ready, I don't want Annie to suffer another minute." Up to this point I had been rubbing Annie's head and talking to her calmly, which she always loved. But for some reason when Mr. Saviori came into the room I moved away from Annie because I thought let the doctor do what he does and care for my Annie. Well, without telling me his process, without suggesting that I could hold Annie or could comfort her any way, Mr. Saviori walked up to Annie inserted the needle and injected the fatal solution. Within seconds Annie's head fell to the counter and I thought omg that injection really made her relaxed and when I started to speak to Annie Mr. Saviori asked in a cool, quick and impolite tone "What are your doing?" I told him that I thought the first shot was to just start the process and then a second lethal dosage would be administered. He spoke to me in the most matter-of-fact manner with barely a hint of empathy and said, "she's gone." "Sorry we only do one shot." That was it, he left the room. I spent 15 1/2 years loving and caring for Annie, especially the last 3 1/2 years trying to make sure she was as healthy and comfortable as possible - and what happens - the very last person to touch her was "as cold as ice." I wish I would have known to hold her or at least been petting her and supporting her head/body so that her last second was not falling to the table. Dignity and peace is all I wanted for her. I am so sorry Annie that I didn't know. Maybe the 30 mile drive to your very loving and caring doctors would have been the better choice. I'm so sorry honey. read more

I did what the website said to send in paperwork and request house call and I scheduled the appointment. I never received a confirmation. My dog needed her updated shots and hers nails cut. I am upset because now I have to search around for a vet clinic that I and my dog will feel comfortable about traveling too with my busy schedule. read more

I have been using Xpectavet for a little while now. Dr. James Bacheron is the best! Not only is he a really good vet who knows what he's doing, he has actual empathy for the animals and understands the way they see things in their world. He sees things from a pets' eye view as well as the veterinarian's view, and treats them with genuine compassion.. read more

If you are looking for a great vet I would highly recommend Dr. James Bascharon. They provide great service and they come to your home. Which is very convenient and less stressful. They are very caring and will go the extra mile for you.I am very happy to have found them. read more

Dr. James euthanized my 2 elderly and terminally ill boxers at home, one last October and one just 2 weeks ago. I can not say enough about how great he was, in a very emotional and sad time for me. Extremely patient, professional, unhurried, gentle, competent, and most importantly, very respectful of my dogs and myself (even though I was a major wreck). He also transported their bodies for cremation (removed them from my house in a large clean container with a clean quilt and a little stuffed toy-sob!) and the ashes were mailed to me. He and everyone at XpectaVet made an almost unbearable situation better. I so highly recommend them, and euthanasia at home is SO much easier on the animals. I am planning on using XpectaVet this spring for home visits for my remaining two dogs. read more

I just used the service of Xpectavet and I cannot more highly recommend them. Because I realized that Reilly, my loyal companion of nearly sixteen years needed me to have the courage to make the decision to let him rest, I needed to be as unselfish in my love, as he had always been in his love to me and say goodbye and put his peace before my own.In making such a horrible decision I was overwhelmed by the compassionate way that I was dealt with, from Sarah whom I corresponded with in making the arrangements, to Dina and Janice who came to my home to allow Reilly to pass on. Their professionalism was faultless but it was the compassionate way they treated Reilly and I that impressed me most. Dina explained the process gently to me as it was happening and both her and Janice showed a genuine empathy to my boy and I. As a result of their actions I felt I was in the company of a vet and assistant vet who really cared about Reilly and they ensured that the whole process was made so much less traumatic. I would highly recommend this company to anyone who may have to make this terrible decision. read more