Great service! Made an appointment same day, quick response with a great deal! There's a waiting…read moreroom, so I was able to work while they worked... I was in and out in under an hour. Friendly team, windows look great! Thanks again ;-) have already referred one person!!

Called for a quote for same-day service. They were polite and professional and offered to squeeze…read moreme in. Upon an in-person inspection, they determined that my vehicle didn't need to undergo the service I thought I needed. I greatly appreciated their honesty and will definitely be back should the need arise!

One of our fleet vehicles had a rock strike the windshield while driving, resulting in a six-inch…read morecrack. Our leasing company referred me to AutoGlassNow, and I received a callback within an hour. They quickly scheduled an appointment that worked with my availability. Throughout the entire process, communication from AutoGlassNow was consistent and reliable. The technician, Albert, called ahead to confirm his arrival time and clearly explained the replacement and camera recalibration process, including how long it would take. From start to finish, the job was completed in about an hour. I highly recommend AutoGlassNow. In fact, I've already scheduled them to replace the windshield on another one of our fleet vehicles.

Got quote for 337 said it was good for 48 hrs then I called them to make sure of the price then it…read morejumped to 428 called back a second time a second time to update a the phone number then the price went up again to 498 and that was with a 30 discount his Name was Alex the guy I was speaking with when I asked why the price kept going up he tried to tell me it was because the Nissan needed a special type of adhesive so I canceled the appointment and went somewhere else for a lot cheaper their is no way the the price kept changing like that in a span of 20 min that was a $200 difference

Very disappointing experience. The technician, Cliffton, called me four times starting at 8:03 AM…read morefrom his personal phone number. Because I did not recognize the number, I had no way of knowing who was calling. I was at the gym at the time and never received the text message I was told had been sent. After listening to his voicemail, I returned his call at 11:37 AM. I was only about five minutes away from my home at that point. However, he was upset that he had been unable to reach me earlier, despite the fact that my appointment window was scheduled for 12:00 PM-5:00 PM and he was attempting to arrive well before that window. When we spoke, he was rude, unprofessional, and even hung up on me, making the interaction very uncomfortable. His tone and attitude were completely unnecessary given that I was still available within my scheduled appointment window. To be honest, even though I was in the process of cancelling, the job was still completed. I later spoke with Kendall, the manager, who was kind, professional, and took my concerns seriously. He stated that he would escalate the situation and even offered to have his boss reach out to me, which I greatly appreciate. The other manager Joe called as well and stated everything would be documented. I appreciate the swift response from him as well. However, Cliff's behavior was inappropriate and unacceptable. No customer should be spoken to or treated in that manner. I never want anyone else, especially another woman, to experience the level of disrespect I encountered during this interaction. Don't ever let this man be the technician calling your wife, girlfriend, daughter or any woman period for a service! See the picture below of the EXACT man who was so rude and disrespectful! BEWARE!!!!

This is a review of proper customer service when you don't get it right the first time. I had a…read morewindshield replaced on my 2000 Land Cruiser. The tech warned me before starting that on old cars, things like plastic molding may not survive the work. I accepted the risk, because my windshield was horrible and needed replacing. He removed some plastic molding around the windshield and told me he wasn't able to put it back because it was damaged. He did inform me that if I took the car in, they would cover the labor of putting in new molding (which is cosmetic - the windshield replacement was done). Well, when I took it in another tech looked at the work and very plainly said "this was done incorrectly and it's our fault the molding was damaged. We'll take care of it." Apparently the tech who did the windshield replacement had caused the damage to the molding by taking it off improperly. They ordered the parts and installed the new molding. So, while I was obviously not pleased with the damage from the initial install, I was impressed by their transparency and willingness to own up to the mistake and do the work to make it right. Too often, businesses will fight you and try to find ways not to honor their work. So, a tip of the hat to the team in Marietta.

I can't say enough about RJ's. My daughter hit a pole with my Mercedes and I didn't want to claim…read moreit with my insurance co so I was paying for the repairs out of pocket. RJ's prices are fair and the repair work was perfect BUT the reason I am writing this review is the SERVICE is EXCEPTIONAL. The office staff is helpful and organized. They delivered my car back to me which made my day since I was traveling. If you are in the Atlanta area and need body on your car... take it to RJ's they are so much better than Classic Collision!!

I came in with a problem with my driver side window not closing all the way and hearing whistling…read morewind while driving. They took a look and tried several cost affective options to get the window straightened out along with securing several pieces in the door. They understood my car was old and I didn't want to spend a ton, and they were so very helpful, and understanding. They looked at it right away and was able to solve the issue in under an hour. So thankful!

Josh was very responsive, knowledgable, and punctual in replacing my rear windshield. He was very…read moreprofessional and was happy to answer all my questions. He did an excellent job with the replacement and I would recommend him to others. His pricing was great too!

Josh answered in a timely manner and was very professional. Answered all questions and took time…read morewith me. Quality was the same as a few of his competitors but I didn't get racked of coal.

LeBron is the best! He knows windshields and some valuable life lessons too. Very good at what he…read moredoes. Our windshield turned out better than expected! Five stars all day!!

I called to get a repair but the man that answered the phone was extremely rude. I couldn't make…read moreout if I had the right place since he just answered the phone "yeah". When I verified this was the place and explained that the greeting was mumbled he shouted" mam what do u want!" Nothing. Nothing at all. Click They may fix good windshields but I'll never know seeing that they cant even be respectful to potential customers.

Paul was great to work with! He was diligent and honest. He even cleaned out the debris from inside…read morethe cracks of the windshield before replacing the new windshield. It was a smooth and easy process. Would definitely recommend this company! Paul even let me watch him while putting the new windshield in. Has a great experience from the beginning to the end.

Quality service and excellent work. Worked well with insurance and took care of us quickly.read more

Terrible customer service and very unprofessional…read more The one star is coming from a very simple tenet in business: don't ignore your customers. The appointment I had was with an individual that was not very professional. I had an appointment for 10 AM on Saturday. I arrived promptly at 9:58 AM. Keep in mind that the text that they send out the day before says get there 15 minutes early. I purposely did NOT get there 15 minutes early because I read other reviews where customers had to wait. This was a good move on my part, because as expected, we had to wait even though I was there on time (slightly early actually). The garage where the shop is located was not even open. The craziest part is that the individual who was able to open the shop with sitting in his truck, the entire time sitting amongst cars that were pulling up, ready for their appointments. At around 10:02 AM he finally got out of his truck and opened his garage, I was very surprised that he was there the entire time actually parked in front of me and just waited in his car. He didn't even acknowledge the fact that there were people there for a 10 AM appointment and he hadn't even open the garage yet until after 10. Maybe he isn't aware that the instructions tell people to get there 15 min early, I don't know. Then he proceeded to service the customers that were there before us which is totally fine. But the reality is I did have a 10 AM appointment and I was on time and I was not acknowledged or spoken to the entire time, and they definitely saw me. On numerous occasions, they walked past me did not even say anything at all. Normal customer service is to say that they will be right with you or thank you for patience or something. There was absolutely NO acknowledgment whatsoever. He didn't stop to ask if we had an appointment or anything, he just walked past us and continued talking to the other customers. Also.. the bigger question is.. why did they double book? Assuming the other party also had a 10 AM appointment. If they didn't have an appt, this is even worse becuase they ignored the customers who actually made an appointment. Either way it is terrible customer service. So ultimately, I left. I refuse to give business to a company that does not respect my time, for them to see me and other customers, waiting and still stay in their truck and then on top of that for them to not even acknowledge me once they finally open, the shop is totally unacceptable. Also I was lingering around there for about 10-15 min hoping to be spoken to and then I thought to myself.. if they won't provide good customer service before getting my car, then they don't deserve to touch my car. I refuse to give them business. I will say that the person who scheduled my appointment Bridget was super nice when I spoke to her so maybe it would have been better if she was there but regardless they need to be held accountable for how appointments are on Saturdays.

Ask for Nakari! He was so helpful! And my car no longer looks like a fishbowl! He took his time and…read moredid several walk throughs! I would recommend this place any day!