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    Universal Auto Glass

    4.1 (12 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Universal Auto Glass

    Auto window repair

    Auto window replacement

    Auto windshield repair

    1 More Service

    Auto windshield replacement

    Universal Auto Glass Photos

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    All fixed in 53 minutes!

    Who else could turn such an awful incident into a miracle of an accomplishment no one else could do for as much as 12 days? The Garcias here, no relation to me whatsoever, that's who! I woke up this morning at a hotel 30 minutes away to go to work, traveling for business, to my two windows smashed on my 2023 Ford F-150 Tremor, and many personal belongings either stolen or damaged. My insurance company sent me to the "big name" auto glass people who told me it would be 12 days until the had the glass I needed in stock! Nope, not acceptable. I wasted an hour on the phone with the other guys as their system crashed three times and had to redo the search before I gave up on their ability to help. I tried the local Ford dealership to help get glass for my truck with just 20K miles in 9 months of ownership after special ordering it. No luck there but they gave me an AMAZING recommendation to check out family owned Universal Auto Glass - Caven was immediately pinpoint focused on doing everything it took to get the glass for me that the dealership quoted nearly $200 more each window and couldn't even get! I was back on the road to Charlotte in exactly 53 minutes from the time I called and around the corner from them to when Caven called saying my truck was done. I was speechless. Beyond impressed with their hard work and my two young kids will be thankful the truck they love riding in has functional windows just as they saw it last before I left for this trip. If you ever find yourself dealing with an incident like mine, call the Garcias and they will handle it better than anyone else in record time! God bless Universal Auto Glass!

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    Photo of Ron F.
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    17 hours ago

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    7 days ago

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    Naomi G.

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    1 month ago

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    10 months ago

    This is the 3rd time I've used their service. Each time they exceeded my expectations

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    2 years ago

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    7 years ago

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    4 years ago

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    8 years ago

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    15 years ago

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    12 years ago

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    Safelite AutoGlass

    Safelite AutoGlass

    2.2
    (58 reviews)

    They are straight to the point…read more If you booked a repair, they will not have a windshield in hand if a replacement is needed. Nice, professional. I enjoyed my windshield repairing experience.

    Do not do service with this company. I had to reschedule three times with them. First due to…read moreincliment weather and it was sunshine and rainbows not a cloud in sight. Hours of my day wasted. So I decided to drive 30 miles out of my way to lithia springs location on my day off, in a nurse, and those days off come sparingly. I get to the shop and I'm sitting there for about 15 minutes because someone even greets me to break the bad news that they do not have the correct glass in shop. So an hour and a half in the car, time wasted, gas wasted, which isn't cheap. They reschedule me to a mobile app two days later. They never tell me that the glass that's needed for my car is going to be an additional 377 bucks on top of the 508 I've already paid. So today, I wait around from 12-3 finally a technician comes. Tell me I still owe 377. I told him I called 1800 8514527 to clarify that I'm paid in full- the customer service line indeed says I do not owe additional. They technician and their manager or shop person Alexis says they can't do the work unless I pay the 377. I say absolutely not and I need a managers number. I will be telling all of my friends and family to use local business and to never use safelite again. They wasted theee of my off days and had the absolute worst customer service I've ever experience. And now I have to still deal with having a broken windshield until I figure out where to go.

    Universal Auto Glass - autoglass - Updated June 2026

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