I came here 3 times but this is my first review. Lituation is a little more out there. I would…read morecome in a smaller group if I come again after my 3rd time lol. It gets crowded fast and they play alot of trap and gangster music which isn't to my liking. I got excited when they played reggae and up beat hiphop/r&b. I also feel like it's "Rachet". It's still a cool spot but personally I don't like going in huge groups.

Went here to party after my company Xmas party; It's was a cool spot, music was mixed of reggae,…read morehip hop, rap etc... spot is small but big enough to dance and party. Hookah is also available .

Delicious cocktail, the dessert was interesting as for taste and presentation. Filipinos noodles…read moreand appetizers that we ordered could be honestly better. The staff were friendly. I wish they could work harder on their food, cause I would like to come back but I'm not sure that there is something I would find for myself to eat.

From the owner: "ZEN, Queens’ premier nightlife spot, brings an upscale atmosphere and an unforgettable clubbing…read moreexperience. Located on the vibrant streets of South Richmond Hill, our venue offers an exquisite blend of nightclub, bar, and lounge experiences.

My hunny and I were invited to celebrate with our friends here. It's a cool lounge located in Ozone…read morePark. Since coming here I realized that you do not always have to take a trip in the city to have a good time. Our first time here I thought to myself it's awfully small in comparison to the lounges I've frequented however don't let that deter you. Little did I know that I would end up appreciating the intimate layout. The staff here is accommodating and personable. They made sure that we were taken care of. I didn't feel as if the bouncers were overstepping their boundaries and being pushy about coat check. The crowd here is mature, grown and sexy. Everyone was there to have a good time. You don't have to worry about silly fights breaking out or immature patrons. The food is just okay. The music here never gets old. They mainly play reggae - new and old school, soca, hip hop and some Spanish music.

Nice place to stay in for chilling , and nice View for New York…read moreCity..............................................

The food portion size and flavor was spectacular! This is a nice place for dinner or after dinner…read moredrinks and discussions while having appetizers. The service was great we had the honor of having one of the managers take care of us. The decor was an upscale lounge. The lighting was perfect and the music set the scene for a dancehall club where you could sing in your seats. It was hard to keep me seated the music was calling me to dance but the food and drinks kept me happy!

Decided to order some food from here been here before - had appetizers wasn't bad. Decided to try…read moreout their pepper shrimp fried rice and corn soup on a cold night... Wish I didn't. The corn soup was a joke. The corn came from a can. It's those weird little corn on the cob. See photo. I said whatever hopefully the broth is good. Nope - it was sweet like why was it sweet? It was loaded with boiled onions not just a few but large pieces of boiled onions. a few morsel of chicken. Total disappointment. The pepper shrimp fried was ... Well that was a wash. They sent me a chicken fried rice. Like come on now. The rice had nothing in it. Not a single scallion, onion, zero anything. Just plain dry fried rice with what I believe is soy sauce or oyster sauce coating it. The chicken was ok - nothing special. This was a total disappointment. failures on too many levels to even want to try again. Zero quality control.

Great place , friendly staff and they always very helpful i have fun every time i go . And i feel…read moresafe

- large portions - very good food…read more- hookah is nonstop - fun on week ends great music - prepare for the exotic dancing don't forget your 1s - fast bar service - good hookah - not many popped on Sundays and Mondays - I think the experience is better with groups

This is not your ordinary hookah lounge. The quality of food and meat are fully organic Certified…read moreZabiah halal. If your interested in taking your buddies or going with a large group to a restaurant that can provide Good Flavorful dishes, Cool but tasty drinks and give you ability to enjoy a smooth Flavorful Hookah all at the same time well look no further than one and only The Platinum Hookah The name is very catchy, in my opinion. This kinda name is given to restaurants back in Pakistan where street people would go to for a quick bite but upon entering you are amazed with how upscale this restaurant is and upon ordering food, the presentation makes you feel like your in a fancy place not a typical Hookah spot. I would highly recommend this spot, and don't forget to drink special mocktails by Joseph, he makes amazing mocktails For Hookah, my friends liked the Icy Paan and I liked the Double Apple For Drinks I really liked the Mango Mojito under Mocktail section. I am definitely coming again

One star is being too generous. Their service was extremely bad. The food took 23 minutes to…read morearrive, and it was stale. Their hookah pipes are fake khalil mamoon ones with chinese lotus heads. They dont give tongs to fix the coals. The hookah didn't pull, and we couldn't tell anyone for a while because the server was too busy playing with her phone and changing music on the ipad. Finally, the owner came and tried fixing the hookah but ended up changing it completely. That took half an hour. It was too dark inside the lounge. You can't tell what you're eating. The sound system is not good. Speakers kept glitching, and music was not clear. The tables for the couches were too low, and you have to keep leaning down to get food. We ordered a few drinks and a few sodas. The soda was not cold. They gave cups with ice after 10 minutes. The slushy straws were too big for the cups. When we got the bill, they advised us to scan to pay online. The bill had gratuity added on it, and when you scan and sign in to pay, it adds another gratuity on the payment site. Imagine paying twice the tips, which is ILLEGAL, by the way, for service you never got. It's a complete shyt show there. The lounge looks like someone's living room. Decorations are not well thought out. The owner definitely took the cheap route, and it extends to the service there. I wouldn't recommend anyone to go spend their hard earned money at this place. Anyone who likes this place is either a friend of the owner or is an an employee. They probably have the same taste as the owner does.

The food was pretty good. I got this food just takeout so I can't speak on the service but this…read morepackage really well. I've had many buy food. This hasn't been the best but it also wasn't the worst. I would give it a 7 out of 10 if I could. The grilled shrimp on top was delicious I think the chow mein could be a bit more seasoned

I came here with my friend for happy hour to catch up. We sat at the bar. The bartender was…read moreattentive and sweet. We had the jerk wings. My friend added rasta pasta to her order. The food was delicious and the drinks were made well. They also offer hookah. After around 6 pm the DJ came on and he was spinning good tunes. Patrons got up to dance and it turned into a mini party. I met the owner who was warm and welcoming as well. Overall I give Heat a 10/10.

Great spot to watch the games on TV and smoke hookah, if you like that sort of thing…read more I did not eat or drink anything, but the vibes were there. It feel like I was inside someone's big jeep. People here are friend and they listen to you.

Good vibes & music nice addition to the neighborhood, hookahs available attentive staff.read more