Bweare! Beware! Beware!
Very bad clinic and very dishonest people. I went there for a root canal and crown and paid them 1450$. The treatment was a suffer all the way. Starting with x ray tech who did the x ray over and over and over again, until she finally got it. Proceed with a doctor that jumps from patient to patient during your appointment leaving you waiting with open mouth and anesthesia that gradually wears off. All the way ignoring your concerns and questions. Of course he will try to sell you mouth guard and stuff im not sure i needed.
Anyway, it took them 3 weeks and 3 appointments to get my crown to sit right (it looks ugly and feels weird, but anyway) so expect spending a long period of time with temporary filling on a root canal.
Right after the treatment i told them that i still feel the pain from this tooth. They said its a scar and it will heal. 3 weeks later, still hurts, still the same answer, its a scar.
I went to another doctor, this time a qualified endodontist. He found out that Dr grkikian failed to remove all of the nerve, resulting in pain and infection. Only thing to do now is a new root canal and new crown.
This is when i got to see Dr grkikian's true face. At first, he offered me to do it again, which I refused obviously. No way this guy is treating me again. I told him i want a refund, with which i will pay for the same treatment in a different clinic. Listen to his amazing answers:
1. I can still feel the pain 2 years after the treatment: "its a scar, sometimes it heals and sometime not". His words.
2. Theres a nerve still there, you failed to remove : "everyone has a different anatomy". So why do we have x ray??
3. This is really something that blew my mind: "i am not responsible for a failed root canal" - "are you saying you're not responsible for your own work?" Amazingly enough, the answer was "yes".
Anyway, he got the clinic manager and said he's going to refund my money. The guy came out with a document for me to sign and the refund amount was 550$. I asked why it wasn't what i paid, 1450$. He said that theres nothing wrong with the crown, deliberately ignoring the fact that a new root canal requires also a new crown. I told him that but you know how hard it is for people to pay money...
So i decided that if this the way they address my problem i will not just accept it. What im going to do is post a review on every review site that i can. If i can help someone save himself from this clinic, im good.
Plus, i will take my money through his insurance. If he thinks that he did good, there's nothing he should be afraid of.
Now, i believe they will respond with some "we're sorry about your experience but its not our fault" thing, like they responded to someone here who got her healthy tooth grinded (!) because of their poor work ethics. Dont buy it.
Do yourself a favor and go to a different clinic.
UPDATE: so as i thought, they responded, throwing off all responsibilities because i signed a consent. That shows you exactly what i mean. Few things they forgot to mention:
I was rejecting all their calls and postcards because i was very unhappy with this clinic, even before i knew root canal has failed. Dr. Grkikian told me that i have another root canal to do and i specifically told him that im not coming back to him and going to do that in a different place. Postcards and emails are still coming, its a computerized system.
X rays were not taken for different angles or to see the progress, the lady technician specifically apologized and said she cant get it right, until someone else came and did it. Im talking about 7-8 times they had to do it in 5 minuets, until picture was clear.
Any endo can do root canal without removing crown? They expect me to go and habe someone drill through the crown to access the root and then close it with a filling. Would you have accepted that on your teeth?
I have filed a complaint to dental board of California. If these guys think they treated me right, the boards decision will show that. read more