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    Yancey's Flooring

    4.3 (6 reviews)
    Closed 8:00 am - 4:00 pm

    Services - Yancey's Flooring

    Carpet installation

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    The Carpet Store

    The Carpet Store

    4.2
    (39 reviews)

    The installation and the carpet itself are amazing, and I'm very satisfied with the quality of the…read morework. We had two installers arrive, though they did not provide their names. The installer with dark skin was incredibly kind, respectful, and hardworking, and I truly appreciated his professionalism. Unfortunately, the lighter skin installer was extremely unprofessional. He used profanity throughout the entire installation and made several disrespectful comments. At the start, there was a miscommunication about the furniture needing to be broken down and moved from each room. Instead of discussing a solution, he immediately began complaining that it should have already been done and that it wasn't his responsibility. I explained that everyone in my household had taken the day off specifically to help move anything necessary. It wasn't until my spouse stepped in and asked that we work together on a solution that the conversation shifted. Even after a plan was agreed upon, my family and I had to continue listening to him make negative remarks about our home and belongings, including saying we had "shit everywhere" and that he didn't know what to tell the other installer because "everything was a mess." I later learned that this installer is related to someone in management, which may explain the attitude we experienced. Despite this individual's behavior, I was extremely pleased with the overall service and the final result.

    Very knowledgeable salesperson. Loads of technical knowledge. Good information to help make…read morecomparisons.

    Carpet Island

    Carpet Island

    5.0
    (6 reviews)

    Simply the best of the best. I had a special project at hand, matching the existing carpet in a…read moremotorhome. This isn't an easy task as RV manufacturers don't typically identify the maker and description (e.g., "color") of interior trimmings. Joe, at Carpet Island, was a Godsend. Not only was he able to source replacement carpet, he was able to bind / whip the edges for a professional, finished look. The project wasn't straightforward as I had to change installers in mid-project (that's a 'hole 'nother story!) but Joe was with me all the way, and I couldn't be happier. The prices were fair, but the wervice was world-class!

    We only had one room that needed new carpet and really did not want to wait three weeks for the big…read morebox stores to order it in. We stopped in to Carpet Island and asked Joe if they might have a remnant in the warehouse that was similar to the sample we showed him. He did! And when could he arrange installation? Within 48 hours. We weren't ready that quickly... So he accommodated us by arranging the installation to suit our schedule. Then, he showed up to help move some furniture back!! he also graciously provided us with some very heavy plastic to help cover and protect our beautiful new carpet while we were making some changes in the room. Not only did we get amazing and timely service at a very fair price, but we also got to trade with a locally owned business. Buy local! Buy Local! BUY LOCAL! ;-)

    Empire Today

    Empire Today

    2.0
    (154 reviews)

    Zero stars - forced to pick one…read more Poor attention to detail and ZERO care for the customer. DO NOT HIRE THIS COMPANY!!!!! I had my floors redone in January of 2022 and now have had water coming up through the foundation from under the planks. Turns out they did not put down a subflooring liner prior to installing the luxury vinyl planks - I was told that in 2022, it was not required to put a subfloor down as it is now. In the instructions, it was recommended for high moisture installations. Given that I live in FL and my house is right next to a lake, that would make this a high moisture installation and they should have put one down. But according to them, they were not required to do that so they ignored the warning and had no care for the customer. I had a separate floor company come out to check it out. He said it was installed incorrectly and that they should have put the subfloor down regardless of it being required or not. The water that is coming up is from hydrostatic pressure in the foundation, which is very common in FL and also this area of town given the bodies of water/humidity. Recently they had someone come to the house to do an "assessment" and found that basically the whole floor needs to be replaced. When I asked for a copy of the assessment they won't provide me with one as per "company policy" but then also couldn't tell me why that policy is in place. After all of that, they offered to replace the floors as a paid service with a discount (LOL NO TY). I will be contacting a lawyer about this. I repeat - DO NOT HIRE THIS COMPANY!!!!! I mean, if you want half-baked work, then these are the people you should call but keep in mind, you'll have more work to be done later on because of them.

    Didn't receive my quote after measurements were taken. I provided this feedback to Empire and…read moredidn't receive a response so I went with a local small business.

    Yancey's Flooring - carpeting - Updated August 2026

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