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    Yardstick

    5.0 (5 reviews)
    Closed 9:00 am - 6:30 pm

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    Kinder Kritter

    Kinder Kritter

    4.0
    (61 reviews)

    I received a message from John Michael and Kathy, the owners, regarding my concerns. They have…read morereviewed the training with their staff and addressed the issue. I have since dropped my Ramsay baby off again for grooming and have been very happy with the experience.

    I've taken my rescue dogs to Kinder Critter for grooming and have always appreciated the kindness…read moreof their groomer, Amber. Unfortunately, my recent interaction with the owner was one of the worst and shocking customer service experiences I've ever had. One of my dogs is a high-anxiety rescue who requires medication for grooming, and couldn't be groomed that day due to construction noise going on at the facility. When I asked to briefly speak with the owner about the situation, he interrupted me before I could explain and said, "That noise is not our problem. I don't care." When I questioned that response, he repeated, "I don't care. Just leave." I was honestly stunned and simply picked up my dogs and left. A few minutes later he called me. Instead of speaking to me in a professional way, he immediately justified his behavior by saying he was stressed because of the construction. When I told him I wasn't returning he called me a "two-faced b****" and told me to "f*** off" before hanging up on me. The front desk staff were kind and professional, and Amber has always been wonderful with my dogs. But the way I was spoken to by the owner was shocking and completely unacceptable. Pet owners trust businesses like this with animals that are essentially members of their family. Being told "I don't care" twice by the person running the business, followed by that kind of treatment, destroyed any confidence I had in returning. Because of this experience, I will not be bringing my dogs back.

    CityVet - White Rock

    CityVet - White Rock

    4.7
    (94 reviews)

    I've been bringing my pets to CityVet White Rock for years, and while I've shared my appreciation…read morebefore, this week's experience reminded me why I keep coming back. My two puppies recently had dental cleanings, and even though it's a routine procedure, I was still nervous. Handing over your pets and waiting while they're under anesthesia is never easy. Dr. Farr and her team were incredible from start to finish. The communication, updates, and genuine care they showed made a stressful day feel so much easier. What stood out most was how personal the experience felt. I never felt like just another client or that my puppies were just another appointment. It was clear that Dr. Farr and her team truly cared about them and understood how much they mean to me. When I picked them up, I knew they had been well cared for, and the thoughtful follow-up afterward only reinforced that feeling. Great veterinary care is important, but finding a team that treats your pets like family is something special. I am incredibly grateful for Dr. Farr and everyone at CityVet White Rock for taking such wonderful care of my babies.

    I got an appointment the same afternoon I called. I was so relieved. because my pup was going away…read morefor training camp soon. Dr. Tunnel was WONDERFUL! She bonded well with Greta, so her health checkup was drama free. Dr. Tunnel made going to the vet a really good time. She explained everything so I understood what I had to do once I got home. The whole shabang was ~ $300 and a great experience. I highly recommend and appreciate CityVet - White Rock.

    Barking Hound Village - Dallas

    Barking Hound Village - Dallas

    4.6
    (58 reviews)

    My French Bulldog has attended daycare regularly (3-4x per week) for about 8 months now, and I…read morecouldn't be more grateful for this place! The staff is incredibly friendly and attentive to my puppy, who thoroughly enjoys her time with the staff and the other dogs! They even celebrate birthdays! I really appreciate that they have the dogs on a regimented schedule instead of confined to one playroom room all day. The dogs have personal time, indoor play, and outdoor play time (each with similar sized dogs). For personal time, each dog has a roomy open-air suite with food/water bowls, a bed, and toys (if you opt to pack them in their daycare bag). For flat-faced breeds like mine, they provide slanted bowls. Although there aren't livestream cameras, the team posts photo dumps to the Facebook group every afternoon (see examples)! Also worth noting, the team is quick to flag any upcoming vaccination needs or behavior changes. They keep a very close eye on the dogs. Lastly, the hours they offer are unmatched. Drop-off opens at 7:30am and pick-up closes at 7:45pm. In summary - The attention to detail that the staff has is exemplary, and their patience and love for dogs fosters a tail-wag inducing environment!

    I've been taking my dog here ever since I broke my ankle in Aug. 2025. I've continued taking him…read moreeven once I was walking because he has such a good time. The staff are so kind and caring. You can tell they all really love dogs. I know they take good care of him and he has a great time.

    Yardstick - petboarding - Updated July 2026

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