Excellent dentist (Dr Buchanan) who is super careful and competent…read more I highly recommend this dentist . I'll be back again

This is a wonderful pediatric dental practice. I knew to expect a fabulous waiting room, since my…read moredaughter-in-law had sent pictures on a previous visit. But actually experiencing a preschooler's delight was really special. The waiting room is a small playground. One side contains a wall enclosed play area with a short slide. My Grandson immediately headed to this spot and in minutes was happily coming down the slide. In lieu of kiddie sized chairs, one wall was colorful 3 level bleacher style seating which could also be used for safe climbing. Children's books are strategically placed. Oh, and there's also an area for grown ups to sit. Much smaller than the play area, of course..... But the highlight was the examination. Can you believe I'm actually saying this about a dental visit? The child & his grown-up is led to an open floor plan exam area. There are no little cubicles to make one feel isolated and claustrophobic. Each station features a brightly colored dental chair, all in different hues. The child gets to choose their favorite color. My Grandson immediately ran happily to the bright blue chair and eagerly climbed into it. Wow, could this actually be a dentist appointment? Or might it be a play date with the amazing doctor? Never have I seen a Pediatric Dentist who was so good with children. She explained what she was doing to the child, not the grownup. And her demeanor was such that you could tell she loved children. That feeling was conveyed to the child, who happily cooperated with everything she wanted to do. And oh, the dental tools & utensils.... They were all child themed. What an amazing experience!! What a wonderful dental practice!!

Our family had the same family dentist, Dr. Fox, for 15 years. We were so sad when he retired and…read moresold the practice. We no longer live in Greenpoint, so we tried a few dentists closer to where we live now, but I wasn't happy. I wasn't looking for teeth whitening or braces at 53 years old. I just wanted our amazing family dentist back. I finally decided to try the doctors who took over Dr. Fox's practice. Despite it being a haul from Bed-Stuy, I'm thrilled I did. All of the old staff are still there, and the doctors are amazing. I knew the practice was called Identical Dental, but I didn't realize the name was literal until the identical twin doctors walked into my cleaning to introduce themselves! They have an amazing bedside manner and, like Dr. Fox, they're upfront about costs, explain your insurance, and help you navigate it to keep your out-of-pocket expenses as low as possible. They tell you what can wait and what's urgent. During my visit, they showed me that I had recently split an old crown and that it needed to be replaced immediately to save the tooth. They even squeezed me in right after my cleaning to take care of it. So happy we went back. I'm telling everyone to go there! P.S. They wear different-colored scrubs so the staff and patients can tell them apart, lol.

Booked and confirmed my appointment on Zocdoc. When I arrive 15 minutes before my appointment, the…read morereceptionist tells me that my appointment was never confirmed. I show proof of email and text that I confirmed my appointment. She states well you're going to have to wait because we have patients at that time too now and it will be over an hour. Stated no problem I'll go to another dentist nearby. Wouldn't recommend to anybody and felt uncomfortable and disrespected by the entire encounter with the receptionist.

Dear Bitesize,…read more Please stop calling me to make an appointment for my son. We have not been in your offices or scheduled any appointments with you in years. Your "practices" only made things worse and caused me to pay $2,000 out of pocket for a root canal. I never want to hear from anyone in your office again. Sincerely, Disgruntled mom and customer

Terribly run office, waited almost 2 hours with a full waiting room. The receptionist at the front,…read moreher names started with an A laughed when I explained it's hard for my child to wait this long. Now for the dentist, I have no words. I would avoid and recommend you see true professionals.

First of all, this is the only place that takes healthfirst out of all the practices I called. I…read moredidn't need to pay anything out of pocket. I had a cleaning, fillings, and wisdom teeth removal done on three separate occasions. The first two were done by a guy with a beard (I'm so sorry). During the cleaning, he verbally analyzed my teeth and was informative about how to take better care of them. I've only had fillings done twice before at other practices, and this is by far the best as I could barely feel a difference with my invisalign trays on. The wisdom teeth removal was done under local anesthesia by Dr. John. It was nerve wracking but Dr. John and the assistants were very friendly and reassuring. There was a little pinch when he injected the anesthesia, and a lot of pressure and some audible crunching during the extraction (4 of them!), but it was overall painless. The only thing I would suggest is to bring a lot of tissue so you could blot the blood dripping down your chin on the way home. I only needed 1 dose of motrin and there was no pain or visible swelling by the second day.

I've never written a Yelp review and I thought a long time before writing this one. I feel that it…read moreis important for other families to know about our experience so they can prevent the same thing from happening to their children. I would give Dr. Hanford and Greenpoint Pediatric Dentistry a zero if it was possible. Options with our insurance are limited, so we ended up at GPD for both our son and daughter. The work was so poor that both our children needed additional work to correct soon after. After a few months of having her crown put in, our daughter developed an infection because it was not properly sealed, nor the initial cavity completely removed. She needed antibiotics and additional sedation work scheduled to correct. In addition to the quick, sloppy, and careless work, the dentist office is dirty and grim, and none of the staff seem to actually care about young children. They want to get you in and out as quickly as possible despite the involved procedures they perform. We were rushed at every step, spoken to in a condescending and dismissive manner, and never received a follow up from them after our call to complain about our traumatizing experience. They have no intention of taking their time to establish trust with your child. The doctor and his staff will physically restrain your child while you listen to their screams from the other room. They may say your child will not remember any of it, and this is a complete lie. My son still talks about his experience 5 years after the work was done. My daughter started crying hysterically when she heard our regular dentist telling us she needed to go back. We are still so upset about our experience. Please do yourself a favor and avoid this place.

Kulute Ali intentionally, repetitively exposed me to excessive amount of radiation…read more Kulute Ali placed a pediatric lead vest on me to take a panoramic x-ray before I was taken to my exam room. I am an adult weighing 175 lbs. The vest only covered my shoulders. Kulute Ali then asked me to wait in the radiation room for about five minutes, she said, while she cleaned my exam room. I saw Dr. Dean, with my panoramic x-ray on the screen in my exam room. Dr.Dean told me a panoramic x-ray was not really used for looking at teeth. She said it was just to look at the jaws. Dr. Dean asked if "they" could take two more individual bite wing x-rays of specific teeth, without telling me which teeth. You would think they would want bite wing x-rays of all of my teeth if the panoramic x-ray was not used to look at teeth. Of course a panoramic x-ray IS used to identify decay on teeth, amongst its use for assessment of much more than the "jaws." Kulute Ali came to my exam room and asked me to come with her to do 2 bite wing x-rays. Kulute Ali attempted to place the pediatric lead vest on me again. I asked Kulute to please use the royal blue adult lead vest with the collar. Kulute said instead she wanted to use the light blue adult vest. Notably, the light blue vest did not have a collar. I kindly insisted on the royal blue adult vest because it had a collar. Kulute placed the royal blue adult vest with a collar on me. Kulute Ali then placed the bite black/receptor holder in my mouth, without using any film. The receptor holder was empty. Kulute Ali then pressed the exposure button six times. Kulute Ali repositioned the empty bite block/receptor holder in my mouth and then again pressed the exposure button six times or seven times. Kulute Ali then repositioned the empty bite block/receptor holder in my mouth and pressed the exposure button too many times for me to count, while I watched the screen on the extension arm continuously blink and read, "exposure," "exposure," "exposure," exposure"... over and over and over without ever loading film in the bite block/receptor holder and without moving it in my mouth. If I had to guestimate, I would say Kulute Ali pressed the exposure button at least 30 times, without ever one time loading film in the bite block/receptor holder she put in my mouth. Kulute Ali went to the computer and pretended to upload images and no x-rays displayed on the computer screen. I was not shown my bite wing x-rays because none were taken. Yet Kulute Ali and Dr. Dean pretended they were taken. Dr. Dean did not share any information with me about the health of my teeth, gums, jaws or palate. I audio recorded my entire exam, including Dr. Dean asking for the bite wing x-rays and including Kulute Ali coming and asking me to allow her to take bite wing x-rays and including my follow up conversation with Dr. Dean after she pretended to look at my bite wing x-rays in another room.

I just had a filling here today and it was awesome. Dr. Dean made me feel so comfortable and it was…read moreso smooth and painless. Staff, idk their name, who helped with the procedure and xray was very professional and warm. Front desk was so understanding and helpful. I just moved to area and can't imagine a better experience. Thanks!

Dr Pan was great and took 45 minutes to do the right side of my mouth for fillings…read more Dr Melka did the left side in 15 minutes, put no caps on and the next time I went to the dentist had to redo all of hers. Ask for Dr Pan!! Can't speak to Dr D as much but the laziness and lack of care from Dr Melka is frustrating and now expensive

I came to this office for tooth extraction and dentures, in severe pain. I am on medicaid and…read moreneeded emergency extractions so I could get dentures. I had someone willing to help me have my teeth extracted. Dr. Igor Deckhkanov and Dr. Howard Wang intentionally harmed me and refused me full tooth extraction and dentures. I have infection, bone loss, metal allergies and type 2 diabetes. Dentures are literally my only option. Dr. Wang cracked a tooth and broke two crowns extracting only four teeth. Dr. Wang refused to extract anymore saying they weee healthy teeth, which is false. CBCT proved him totally wrong. Dr. Wang charged over $6000 to cause me harm removing only four teeth for that ridiculous price. Dr. Dekhkanov charged $1000 to replace the temporary crowns Dr. Wang broke. They were on horribly decayed, painful teeth Dr. Wang refused to extract. The temporaries look like they were made by a preschooler. Their xrays and cbct were unusable by other dentists and were $600. Dr. Dekhkanov intentionally did not point out infection in my teeth and mouth. I had to point it out to him on CBCT. It is overt infection needing biopsy and culture. And then Dr. Dekhkanov prescribed me a pediatric dose of antibiotic to treat the infection he tried to hide from me. He and Dr. Wang refused to extract my teeth for dentures. I am already missing 10 teeth. I believe their refusal was an intent to prevent treatment of infection and bone loss. I believe they work with the shadow government in this metaverse who intend to cause harm to very specific people. Evil men. I have conditions which prevent me from being able to have further crowns and root canals. Dentures are the only option for teeth, and they refused. Please see the videos I uploaded of them refusing to extract my teeth for dentures and providing no option for teeth.

This was my daughter's first dental appointment, and I have to say, they were amazing. The staff…read morewas kind and patient, and I really appreciated how they took the time to educate us on how to care for her teeth and gums.

This practice is by far the most dedicated, informative, and highly patient pediatric dentist we've…read moreever been to. Doctor Rachel took care of our 3 year old and 7 month old today and we were absolutely blown away. Her care for our children was not only amazing, but she even gave us a lot of information about children and dental care. The entire office staff, a lot of names to remember, really made our experience so much more at ease than anywhere else we've ever been to as adults or children. We highly highly recommend this practice to anyone with kids!

Very experienced and professional Dental Team. They are great with kids! The place is clean and…read moremaintained well.

Found them through my dental provider site and they confirmed with them we were covered…read more First cleaning came out to be covered by insurance (at least per their estimate). They'll submit the claim, which surprisingly hasn't always been my experience. Big comfy purple chair, nice folks, air purifiers everywhere, kids tv mounted up on the wall, grab bag of toothpaste, toothbrush, and a timer , and finally a grab bag table of goodies. The last one is fun because you get just one leaving you looking forward to the next time. All good things for the first time.

Today was my first time visiting this location and I absolutely loved it. From the front desk to…read morethe doctors treatment was amazing. Everyone in there is super kind and attentive. Grace cleaned my teeth to perfect and Dr Lee was very informative and educational on what I need to get done. I'm excited I came across this place. They're super clean neat and organized. It's a nice office and everyone in there is cool and can answer all your questions.

I recently went there again for my semi-annual dental visit and saw a different dentist and…read morehygienist. Glad to see that things have improved. The dentist and hygienist are professional and patient. The overall experience is much better than last time.

I have not experienced attending this dentist however I am glad I did not. I was scheduled for an…read moreappointment today and I completely forgot to reschedule. It was my fault and I was very apologetic however the young lady that makes the appointments at the front desk was very rude. Not only did she yell at me on the phone about missing the appointment made it clear there is a $75 cancellation fee and I will be charged. I told her no problem I have no issue paying. She then continued to scold me and was very aggressive because I did not attend the appointment. I will never recommend anyone to this establishment for services. She was rude and disgusting. She just lucky I didn't get her name with her rude ass.

I had a simple procedure that needed to be done 3 times because the doctor kept messing it up and I…read morewas having horrible pain. I went back about 6 times and my jaw was sore for months. They also screwed up my insurance and costed me an extra 800 dollars for a procedure that NEVER WORKED. I still have pain and now have to go to a different dentist. Would not recommend. The hygenists were very nice.