Excellent dentist (Dr Buchanan) who is super careful and competent…read more I highly recommend this dentist . I'll be back again

This is a wonderful pediatric dental practice. I knew to expect a fabulous waiting room, since my…read moredaughter-in-law had sent pictures on a previous visit. But actually experiencing a preschooler's delight was really special. The waiting room is a small playground. One side contains a wall enclosed play area with a short slide. My Grandson immediately headed to this spot and in minutes was happily coming down the slide. In lieu of kiddie sized chairs, one wall was colorful 3 level bleacher style seating which could also be used for safe climbing. Children's books are strategically placed. Oh, and there's also an area for grown ups to sit. Much smaller than the play area, of course..... But the highlight was the examination. Can you believe I'm actually saying this about a dental visit? The child & his grown-up is led to an open floor plan exam area. There are no little cubicles to make one feel isolated and claustrophobic. Each station features a brightly colored dental chair, all in different hues. The child gets to choose their favorite color. My Grandson immediately ran happily to the bright blue chair and eagerly climbed into it. Wow, could this actually be a dentist appointment? Or might it be a play date with the amazing doctor? Never have I seen a Pediatric Dentist who was so good with children. She explained what she was doing to the child, not the grownup. And her demeanor was such that you could tell she loved children. That feeling was conveyed to the child, who happily cooperated with everything she wanted to do. And oh, the dental tools & utensils.... They were all child themed. What an amazing experience!! What a wonderful dental practice!!

Dear Bitesize,…read more Please stop calling me to make an appointment for my son. We have not been in your offices or scheduled any appointments with you in years. Your "practices" only made things worse and caused me to pay $2,000 out of pocket for a root canal. I never want to hear from anyone in your office again. Sincerely, Disgruntled mom and customer

Terribly run office, waited almost 2 hours with a full waiting room. The receptionist at the front,…read moreher names started with an A laughed when I explained it's hard for my child to wait this long. Now for the dentist, I have no words. I would avoid and recommend you see true professionals.

I've never written a Yelp review and I thought a long time before writing this one. I feel that it…read moreis important for other families to know about our experience so they can prevent the same thing from happening to their children. I would give Dr. Hanford and Greenpoint Pediatric Dentistry a zero if it was possible. Options with our insurance are limited, so we ended up at GPD for both our son and daughter. The work was so poor that both our children needed additional work to correct soon after. After a few months of having her crown put in, our daughter developed an infection because it was not properly sealed, nor the initial cavity completely removed. She needed antibiotics and additional sedation work scheduled to correct. In addition to the quick, sloppy, and careless work, the dentist office is dirty and grim, and none of the staff seem to actually care about young children. They want to get you in and out as quickly as possible despite the involved procedures they perform. We were rushed at every step, spoken to in a condescending and dismissive manner, and never received a follow up from them after our call to complain about our traumatizing experience. They have no intention of taking their time to establish trust with your child. The doctor and his staff will physically restrain your child while you listen to their screams from the other room. They may say your child will not remember any of it, and this is a complete lie. My son still talks about his experience 5 years after the work was done. My daughter started crying hysterically when she heard our regular dentist telling us she needed to go back. We are still so upset about our experience. Please do yourself a favor and avoid this place.

This was my first time bringing my daughter here. The place looks clean. The staff are friendly and…read morehelpful. For those who are thinking about coming here during this pandemic let me tell you they're taking all the precautions to protect you and themselves. I will update this review probably in another time, I want to give time for my daughter cleaning to see if it was worth. I use to take her to another place and they really take a good deep cleaning of her Teeth, for some reason here they just did the X-ray and brush her teeth not very happy about that.

Kulute Ali intentionally, repetitively exposed me to excessive amount of radiation…read more Kulute Ali placed a pediatric lead vest on me to take a panoramic x-ray before I was taken to my exam room. I am an adult weighing 175 lbs. The vest only covered my shoulders. Kulute Ali then asked me to wait in the radiation room for about five minutes, she said, while she cleaned my exam room. I saw Dr. Dean, with my panoramic x-ray on the screen in my exam room. Dr.Dean told me a panoramic x-ray was not really used for looking at teeth. She said it was just to look at the jaws. Dr. Dean asked if "they" could take two more individual bite wing x-rays of specific teeth, without telling me which teeth. You would think they would want bite wing x-rays of all of my teeth if the panoramic x-ray was not used to look at teeth. Of course a panoramic x-ray IS used to identify decay on teeth, amongst its use for assessment of much more than the "jaws." Kulute Ali came to my exam room and asked me to come with her to do 2 bite wing x-rays. Kulute Ali attempted to place the pediatric lead vest on me again. I asked Kulute to please use the royal blue adult lead vest with the collar. Kulute said instead she wanted to use the light blue adult vest. Notably, the light blue vest did not have a collar. I kindly insisted on the royal blue adult vest because it had a collar. Kulute placed the royal blue adult vest with a collar on me. Kulute Ali then placed the bite black/receptor holder in my mouth, without using any film. The receptor holder was empty. Kulute Ali then pressed the exposure button six times. Kulute Ali repositioned the empty bite block/receptor holder in my mouth and then again pressed the exposure button six times or seven times. Kulute Ali then repositioned the empty bite block/receptor holder in my mouth and pressed the exposure button too many times for me to count, while I watched the screen on the extension arm continuously blink and read, "exposure," "exposure," "exposure," exposure"... over and over and over without ever loading film in the bite block/receptor holder and without moving it in my mouth. If I had to guestimate, I would say Kulute Ali pressed the exposure button at least 30 times, without ever one time loading film in the bite block/receptor holder she put in my mouth. Kulute Ali went to the computer and pretended to upload images and no x-rays displayed on the computer screen. I was not shown my bite wing x-rays because none were taken. Yet Kulute Ali and Dr. Dean pretended they were taken. Dr. Dean did not share any information with me about the health of my teeth, gums, jaws or palate. I audio recorded my entire exam, including Dr. Dean asking for the bite wing x-rays and including Kulute Ali coming and asking me to allow her to take bite wing x-rays and including my follow up conversation with Dr. Dean after she pretended to look at my bite wing x-rays in another room.

I just had a filling here today and it was awesome. Dr. Dean made me feel so comfortable and it was…read moreso smooth and painless. Staff, idk their name, who helped with the procedure and xray was very professional and warm. Front desk was so understanding and helpful. I just moved to area and can't imagine a better experience. Thanks!

Dr Pan was great and took 45 minutes to do the right side of my mouth for fillings…read more Dr Melka did the left side in 15 minutes, put no caps on and the next time I went to the dentist had to redo all of hers. Ask for Dr Pan!! Can't speak to Dr D as much but the laziness and lack of care from Dr Melka is frustrating and now expensive

I came to this office for tooth extraction and dentures, in severe pain. I am on medicaid and…read moreneeded emergency extractions so I could get dentures. I had someone willing to help me have my teeth extracted. Dr. Igor Deckhkanov and Dr. Howard Wang intentionally harmed me and refused me full tooth extraction and dentures. I have infection, bone loss, metal allergies and type 2 diabetes. Dentures are literally my only option. Dr. Wang cracked a tooth and broke two crowns extracting only four teeth. Dr. Wang refused to extract anymore saying they weee healthy teeth, which is false. CBCT proved him totally wrong. Dr. Wang charged over $6000 to cause me harm removing only four teeth for that ridiculous price. Dr. Dekhkanov charged $1000 to replace the temporary crowns Dr. Wang broke. They were on horribly decayed, painful teeth Dr. Wang refused to extract. The temporaries look like they were made by a preschooler. Their xrays and cbct were unusable by other dentists and were $600. Dr. Dekhkanov intentionally did not point out infection in my teeth and mouth. I had to point it out to him on CBCT. It is overt infection needing biopsy and culture. And then Dr. Dekhkanov prescribed me a pediatric dose of antibiotic to treat the infection he tried to hide from me. He and Dr. Wang refused to extract my teeth for dentures. I am already missing 10 teeth. I believe their refusal was an intent to prevent treatment of infection and bone loss. I believe they work with the shadow government in this metaverse who intend to cause harm to very specific people. Evil men. I have conditions which prevent me from being able to have further crowns and root canals. Dentures are the only option for teeth, and they refused. Please see the videos I uploaded of them refusing to extract my teeth for dentures and providing no option for teeth.

This was my daughter's first dental appointment, and I have to say, they were amazing. The staff…read morewas kind and patient, and I really appreciated how they took the time to educate us on how to care for her teeth and gums.

This practice is by far the most dedicated, informative, and highly patient pediatric dentist we've…read moreever been to. Doctor Rachel took care of our 3 year old and 7 month old today and we were absolutely blown away. Her care for our children was not only amazing, but she even gave us a lot of information about children and dental care. The entire office staff, a lot of names to remember, really made our experience so much more at ease than anywhere else we've ever been to as adults or children. We highly highly recommend this practice to anyone with kids!

Thank you for making both of my kids experiences super smooth. The receptionists are all very…read moresweet. The dentist is super and he has such a calm way with the kids which is exactly what a dentist should have. Thank you The Foderinghams

1: Let me start by saying that anyone who gives this place a 5 doesn't know anything; they live in…read moresqualor. This facility is disgusting. The office door is disgusting; there are fingerprints and dirt on it. The toys that they have for the children to play with are dirty. The equipment the dentist used has literal dirt on the bottom, and the walls are dirty. This place needs a few workers to steam clean daily, clean from top to bottom. 2: I brought my child here (after school) because he was changing a tooth & his gums held onto the tooth. The dentist who saw him told me that my child had" numerous cavities & need extensive work" Surprising to me since I brush his teeth 2-3 times a day (In my household we are extremely careful when it comes to our teeth. My grandmother is 94 & still has all of her teeth) only for us to go home and I take a look, it was blueberry that he had during lunch...... You mean to tell me a Dentist doesn't know the difference between cavities & Blueberries? I bet this wouldn't have happened on the Upper East Side. If i could give the place a zero, I would. The facility is disgusting & the dentists are inadequate of dong their jobs

Very experienced and professional Dental Team. They are great with kids! The place is clean and…read moremaintained well.

Found them through my dental provider site and they confirmed with them we were covered…read more First cleaning came out to be covered by insurance (at least per their estimate). They'll submit the claim, which surprisingly hasn't always been my experience. Big comfy purple chair, nice folks, air purifiers everywhere, kids tv mounted up on the wall, grab bag of toothpaste, toothbrush, and a timer , and finally a grab bag table of goodies. The last one is fun because you get just one leaving you looking forward to the next time. All good things for the first time.

Today was my first time visiting this location and I absolutely loved it. From the front desk to…read morethe doctors treatment was amazing. Everyone in there is super kind and attentive. Grace cleaned my teeth to perfect and Dr Lee was very informative and educational on what I need to get done. I'm excited I came across this place. They're super clean neat and organized. It's a nice office and everyone in there is cool and can answer all your questions.

I recently went there again for my semi-annual dental visit and saw a different dentist and…read morehygienist. Glad to see that things have improved. The dentist and hygienist are professional and patient. The overall experience is much better than last time.

I had a simple procedure that needed to be done 3 times because the doctor kept messing it up and I…read morewas having horrible pain. I went back about 6 times and my jaw was sore for months. They also screwed up my insurance and costed me an extra 800 dollars for a procedure that NEVER WORKED. I still have pain and now have to go to a different dentist. Would not recommend. The hygenists were very nice.

They completely and utterly messed up insurance costing me $350 out of pocket. I worked with them…read moreto find insurance that they worked with. Took 3 months to get the right insurance, get it started, and schedule an appointment. At the appointment they asked me to pay full price ($350) and assured me I would get a reimbursement from the insurance provider. Month goes by, nothing. Two months, nothing. Three months I call the insurance and they say "we never got anything and that's not how we work, they send us the bill and then we send you whatever is left over." I called back the office, and they have now for OVER A YEAR, been giving me a "let me call the insurance and call you back." I get the same response every time. They tell me they never worked with that insurance and unsure why they said they did. They said they'll call the insurance and call me back, and I never hear back. I've called and texted them dozens of times and every time they say they'll call me back and they never do. The actual service is great, but their billing and management is horrendous. It should never be on the patient to figure out their billing and insurance issues. I've never had to deal with this with any dental office and it makes it impossible to recommend.