Would not honor their estimate from their own employee. Estimate made and then ignored…read more Mark / talkin' to you.

these guys rock - i got rear ended and was on a time crunch because i was shipping my car cross…read morecountry. they expedited the process and made changes where they saw fit to get it done asap - they were extremely responsive and kept me updated through the entire process. everyone i interacted with was polite and helpful! was recommended to them by my uncle who's a mechanic and would recommend to anyone looking for a trustworthy shop to do the job.

Excellent body shop. Great communication. Finished 4-5 days earlier than expected. Work quality was…read moregreat, our Carnival looks brand new. Washed and detailed car afterwards. My only critique for the shop is whatever they use to detail my all weather mats is extremely slippery.

Struck by a deer late September with significant damage to the driver's side - cracked door window…read more& front quarter panel crumpled so much it was very difficult to open the door. Insurance gave me 2 options and since I'd had minor damage repairs at another location with great results I chose Classic Collision in Sugar Hill. Through no fault of their own it took a month to get me in (can't keep qualified staff so if you have the skills it seems like a good place to work), but once I was scheduled the work was completed in 2 weeks as promised. They brought my car back to original state, even blended new paint with old so well I cannot tell the difference. The best part is the timely text updates on status. They were often enough without being annoying and kept me current on progress. I didn't feel the urge to call them once to check on status. The place was very clean and staff was great plus Enterprise will bring a rental car to you at Classic Collision, then retrieve it at Classic Collision when you pick your car up. If you have a choice for auto damage repair I would definitely recommend this establishment.

Throughout the entire process of repair I was kept informed about status and progress. Easy drop…read moreoff and pickup. The staff was helpful for all my needs. Dropped my wife's vehicle off as I picked my vehicle up. Couldn't ask for anything more. Will continue to use as my service provider. Have used Mundys for various projects.

I was involved in an incident on October 26, 2024…read more After a few attempts to use a preferred partner shop of Auto Owners, I was forced to select a shop of my own. I chose Mundy's Collision in Lawrenceville, GA. The initial "parking lot estimate" was done by their employee, Pam. This estimate was for replacement of the driver's quarter panel for $7,200. At this point, I submitted my vehicle for repairs under the premise that they would work with Auto Owners to indemnify me to my pre-accident condition. Shortly afterwards I received a call that repair of the quarter panel was possible instead of replacement and that a supplement payment of $3600 would be sent, in addition to the initial $1400 photo estimate from Auto Owners. I thought the supplement was excessive, but they already had my car and I had no other option but to proceed with this shop. I began to receive updates from the shop about the progress on my vehicle throughout the following weeks. It was there for a little over three weeks. I was given a call on 2/28 that the vehicle was ready at a total of $5018 that was due by me. I took an uber to the shop to pick it up because their employee, Dylan, assured me it had been calibrated and tested and was ready to go. I immediately noticed that it was obvious the vehicle had been in an accident and been repaired. You can see the paint doesn't match correctly and there is more metallic sparkle in the quarter and certainly not worthy of the $5,000 price tag. Michael came outside to deal with my feedback and became defensive when I expressed that I did not see the 55 hours put into the repair. I decided to move on from the situation and pay the balance due. Inside the office, Michael says "I don't why you are upset, it's not like this is out of your pocket". I was outraged and was expecting quality and accurate hours spent on the repair, regardless of who paid for it. As soon as I attempted to drive off, suddenly 2 brake lamp warning lights went off. This was after I was charged for over $650 for vehicle inspection. Dylan arranged an Uber for me to go back home for work, which I appreciated it. Coincidentally, the Uber driver said she had a similar experience of Mundy's inflating invoices. I returned to the shop before closing with my counterpart for support because I felt I was being bullied. Ivis (original service writer) came out to deal with me and admitted to manipulating the invoice so the car wouldn't be "totaled." At this point, a man came out and told us to come inside, who later said his name was Dustin (assuming manager). Ivis and Dustin stated they had "moved funds around" to get the insurance company to pay for the necessary work. Then they tried to justify their fraudulent activities by saying they saved my car from being totaled. In actuality all they did was fluff the invoice and did not even fix the car properly. Dustin was condescending towards me and repeatedly asked if I am in the body shop business. Finally he asked what he can do to make it right. I replied that I want a corrected line by line invoice of the work that was actually done, including the actual labor. There is no way this repair took 55 hours. I asked if the labor cost would be refunded and He said absolutely not. In the lobby, Dustin became more aggressive and was very close to my body, telling me take my keys and leave after asking me if I had "checked out." Mundy's Collison never provided me with an itemized list or had me sign off on their additional repairs for the supplement. The final invoice has so much work that was not necessary or even done. I can pinpoint each item. A search of Google reviews shows that this is a common practice with this shop. Countless tales of unnecessary repairs being written up and work not being done properly are there out there. On the following Monday, I was give a refund check of $318. Upon checking another revised, edited invoice, the service writer added details of the shop "discounting" their rates and adding the repaired brake lamp to make it look like they had lower their costs to fit the final bill of $5108.

Broken down on the side of the road ... on a Saturday evening. I decided not to use the first…read moreservice I contacted after they quoted a very high price. I glad I did! Denis returned my call, came promptly and charged a fair price. Great experience!

Denis was very professional, attentive, and came right on time when it came to towing a car of…read moremines, I needed the car fixed and he made sure that we got their to and from in safe manner. Definitely the BEST TOWING SERVICE I received since I've been living in Georgia!

Do not trust this organization that he lie to your face and just Mickey mouse your vehicle !…read more I never dealt with a body shop who does such BS ! I toke my car to this shop for a rear end damage and got so much money from my insurance and the only thing he change after 2 months was the bumper and he used all the old part and pocket all the money ! My insurance company paid for every single part but he didn't charge nothing and currently my insurance company after him to charging back for the part he dint replace ! Do not trust this guy or anybody in this business !!!!

i was paying out of pocket for repairs. Shawn by far gave me the best, mosy manageable price for…read morethe job The work was done on time wirh an outstanding result. I was happier with Othneal's work than i was with Caliber's work on a previous job. The paint match was perfect, and they even touched up some areas not discussed in the price! The receptionist, Miss Grace was so helpful and accomadsting as well' I would use this body shop again!

I hit my car on a concrete post and it moved my fender preventing my passenger door from opening…read more They pulled it out free of charge! I've also been here before for a cracked windshield and they were quick, professional, and straightforward! Highly recommend anyone needed body repair to come here!!

My 2008 BMW M5 was delivered for front end damage repair in August, the repair to take about two…read moreweeks. It has now been 100 days and the repair is not complete, leaving me little choice but to go get the car and get the job finished. The repairs were paid by insurance so that isn't an issue and there has been nothing but a continual stream of excuses. Completely helpless feeling compounded by the ridiculous excuses. The best excuse- "I'm not going to charge you for STORING your vehicle". Ouch.

I've used them two times so far for my car repairs and I can tell you not only has the work been…read moreexcellent and reasonably priced, but I almost feel like they're my family. They've been in this community for a long time and they value their reputation. The two times I have used them, I've sighed a breath of relief knowing they are trustworthy. I don't even trust my own car dealer as much as I trust them, plus Eurotech is less expensive!

Plain and simple, this is the place to get your car fixed. They can fix anything, fix it the right…read moreway, and fix it for a reasonable price. They are good - really good, and really honest. If you drive an older Range Rover, a good auto mechanic can be your best friend. A friend of mine who owns a BMW sent me to Eurotech when I mentioned the dealer wanted to replace my fuel injectors ( about $3000 ). I talked to Steve at Eurotech and he said "I doubt the problem is your injectors". He was right - just a mass airflow sensor and thermostat. (about $500) When I picked up the Range Rover and thanked him, he just smiled and said "That's what we do." "THAT'S WHAT WE DO" - Whats not to love about that?!

Brake job and tires at a competitive price. Work completed in a timely manner. Told me that I did…read morenot need rear brakes which tells me they are a reliable place.

Poor customer service here!I wasn't acknowledged when I walked in.Regret going here the only reason…read morewhy I went there is I got a flat while driving and they were the closest tire shop!Very condescending people and racist!They should be boycotted I'm contacting corporate to file a complaint!