I came in one time for a quick important visit. The staff was very nice upon check in. I went into the room and Dr. Yen came in to remove my stripped implant screw. I didn't have high hopes because no one could get it out. To my surprise he got it out. I felt a huge weight off my shoulders and I cried tears of happiness when I left. You have no idea the hell I was living because of an evil general dentist who stripped it because she was upset that she didn't know how to do the crown. Dr. Yen got it out and put a fresh unstripped screw in and I was finally able to start the permanent process. I'm so glad Dr. Nick referred me to you and if I ever need this procedure in the future I know where to start. read more

Very disappointing experience last year. I provided my insurance information and was told both over the phone and in person that I was in-network. After the consultation, I was told that I was actually out-of-network. When I raised the issue, the front desk staff member was extremely rude and unwilling to acknowledge the mistake. I had to make multiple calls and send several emails before my payment was finally refunded. While I appreciate getting the refund, the lack of accountability and poor customer service made this a very frustrating experience. I strongly recommend verifying your insurance network status directly with your insurance company before scheduling here. read more

Tooth extraction. My referral visit was overall....excellent!! Dr Yen was knowledgable and very detailed in what to expect and what I could do at some point in the future (implant or no). The office and staff were also excellent, checkin pretty simple and quick. I had already completed the patient history after they sent a text or email with the link. Insurance and copays were explained also in detail by the office manager who is a very pleasant person. Dr Yen and his SJ team have my unqualified recommendation!! read more

Everything was great! I had an implant put it. I didn't feel any pain after it. They figured out and worked with my insurance for me to cover the least possible amount. Their office is clean and modern feeling. Their staff was good too, no complaints there. Seems like a well running office. Thank you! read more

Highly recommend this place! Reception is organized, understanding, friendly and helpful. Dr Yen is very skilled and after care is thorough. I will continue to bring my kids here for wisdom tooth extraction and recommend it to all my friends. read more

Dr Yen is a Wizard when it comes to extracting teeth. Painless. Fast. Efficient. His office staff and assistants are pleasant, very efficient and thorough. I wish I had Dr Yen back in the day when I had my wisdom teeth removed. Overall outstanding Dr Yen and office staff read more

Needed emergency treatment for a mucocele. Called many oral surgery centers but only dr Yen was kind enough to take me in on the same day. Costs: $690 upfront for surgery and biopsy but they were clear what would be covered and probably refunded from insurance. Surgery: made me wait for about 1 hour for prepping surgery room which was normal in my opinion. Then the surgery was very professional, good anesthesia and was done in less than 2 minutes. Removed the swollen cyst. The suture was made in an overlapping manner so I was actually able to feel minimal pain post surgery over the next two days. I didn't even need to take pain killers or apply cold packs. I've never had such painless post surgical days with any other surgery. All in all , seems dr yen was a real pro. Did it quick and easy. No pain. Problem solved. Great experience. read more

This place was a huge disappointment and felt like a complete waste of time and money. I brought my 79-year-old mother here for a tooth extraction based on referrals from her primary dentist. When we made the appointment, we provided her insurance information. Only after arriving were we told that her insurance has a waiting period and they couldn't perform the extraction. This should have been caught and communicated before the appointment. My mom struggles with mobility, so bringing her out unnecessarily was a real burden. To make matters worse, we were charged $169 for a "consultation." All that happened was we were taken into the operating room, and the oral surgeon briefly came in and said he would be doing the extraction -- which they already knew they couldn't perform. No treatment, no meaningful evaluation. Poor communication, unnecessary inconvenience for an elderly patient, and an unreasonable charge. I would not recommend this office based on our experience. read more

Rude, disrespectful staff with orange hair and dentist. This might as well have been the dentist from The Little Shop of Horrors. Upselling before even looking at the patient, clearly just trying to get as much money as they can, with no consideration for individual patient concerns. read more

I just got my wisdom teeth removed here and I had a great experience. Well organized business facility, welcoming staff and excellent communication. After my surgery, I was alert and did not feel much pain. I would highly recommend "Yen Oral" for any teeth surgeries. Dr. Kevin Yen is the best! read more

Recommended by my dentist for tooth extraction & implant. Staff at Yen Oral Surgery was friendly & welcoming. Christine was very helpful with my navigating the finances. Dr. Kevin Yen & assistant were very professional, explained the procedures. He was very friendly, patient and listened to my questions & concerns. Experienced NO pain nor swelling from my procedure. Would highly recommend Dr. Kevin Yen to friends & family. read more

I received exceptional care from both office staff and Dr. Nguyen from consult to surgery and follow up. Dr. Nguyen answered all of my questions and concerns in our consult and is definitely an expert in his field. I am so grateful to finally have gotten all four of my wisdom teeth out! Thank you so much Yen Oral surgery. read more

Yen Oral Surgery - After... - Oral Surgeons Near Me - San Jose, California

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I've been putting off getting my wisdom teeth removed for the longest time due to fear and risk of infection. I decided it was finally time to get them out before they start getting impacted since they were already showing out my gum. My dentist gave me a referral here since they are in network with my dental insurance. The whole process of getting an appointment for consultation went super well and quick. They got me in with my limited availability due to work and scheduling the actual surgery was also smooth. The staff is super friendly and they're great at working around your availabilities. My surgery itself went great. I came in at 8:30 am, filled out a couple of short paper work and was immediately seated in the surgical room. I've never had to wait long here as everyone is super efficient. The surgery was quick and I experienced minimal pain. My surgery was done by Dr. Jimmy who talked thru the process of what's going to go down prior to putting me to sleep. I was even able to eat normally my 2nd day. It's about to be about two weeks since my surgery and everything is so far so good. I would recommend this office to anyone! Everyone was super helpful and kind. read more

Chaotic front desk and unable to schedule. Apparently Dr. Kevin Yen does not have consultation appointments after 2:30 pm, therefore putting the burden on the patient to arrange time-off from work or school. Better go seek service elsewhere. read more

So I have been searching for a dentist that accepts Caremore for my 80 year old mother. I was referred to this dentist by another dentist. I filled out 8 page questionnaire, with all my mother's insurance information and submitted it A WEEK before her scheduled appointment. ON THE DAY of my mother's appointment, THREE HOURS BEFORE the appointment, I received a call from the receptionist, who now tells me they don't except HMO insurance. These people had A WEEK to confirm the coverage and they wait until hours before the appointment?!? INCOMPETENCE!!! I don't know if this is a reflection of the actual dentist, but someone in that office needs to pay closer attention to detail. read more

I did a thing, removed my wisdom teeth at 34. It was a scary thought to be at this age, a working individual with not much downtime having to have surgery. But Dr. Yen made this process COMPLETELY Easy! Quick summary - KNOWLEDGEABLE, CLEAN, COST EFFECTIVE AND HIGHLY RECOMMENDED! The staff is awesome, the office is clean and Dr. Yen makes you feel very comfortable which is much helps the nerves a great deal. The procedure was scheduled within two weeks. I was in and out of the office in an hour which is amazing. I'm sitting here having coffee the following day and do not have much swelling as I had iced on and off ALL day yesterday (very beneficial). It was a great experience and I am so happy to have those bad boys out of my mouth finally! The BEST part, is the pricing. Dr. Yen was literally HALF of my other consult I had last year. (Won't name names, but feel free to clock at my reviews and you can find the rip off Surgeon). It literally shocked me and reminded me how much people out there are just looking to make as much money as possible vs keeping in mind that we aren't all rich people living in the San Jose area. Dr. Yen is a gem and I would highly recommend him, his office and the process hundred times over! read more

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I wish I never came here, and I hope you save yourself (and your wallet) and go somewhere else. Back in Nov 2021, I had two wisdom teeth removals here. I came, like many other people, from the recommendation from my dentist. They actually didn't take my insurance, and wouldn't run a bill for me to find out how much I'll pay. So like the other reviewers, I ended up paying a nice $2K outta pocket for a surgery that, in retrospect, I really didn't need. Like i said, I had two surgeries, and then I came back one month later due to swelling on my lower left socket. He cleans it out and it seems like everything is all good to go. I move across the country that day, and keep up with my medications, compresses, and no chew diet as told. Over the next month, I'm having jaw to ear pain. I think I have an ear infection (I dont). The pain keeps me up at night, every night. I'm popping a disgusting amount of ibuprofen daily to help with the pain. I call Dr Yen multiple times and he tells me everything is fine and to keep doing compresses and taking ibuprofen, even though it's hurting my stomach at this point. After dealing with this clown school doctor, and visiting multiple other useless clinics, I decide to see a new surgeon. He tells me I have a jaw infection and to go to the ER immediately. Thankfully everything went smoothly and after a $3K hospital bill I have a nice and shiny titanium jaw. Dr. Yen is truly lucky that I did not sue him. I won't. But I hope everyone reading this takes into consideration his lack of care and his shady staff. read more

Yen Oral Surgery - Oral Surgeons Near Me - San Jose, California

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I visited this office to see Dr. William Verlinden at Yen Oral Surgery based on my dentist's referral (whom I plan on complaining to as well). The conversation itself was nothing special but also didn't inspire much confidence in helping me make a decision on what to do next - we discussed whether or not to get a tooth extracted. He seemed to want me to get the surgery, but at the same time, casually threw out that there is a risk of permanent nerve damage. This conversation lasted all of 10-15 minutes - needless to say, I'm not moving forward right now. What shocked me the most was the fact that the front desk then casually let me know that my insurance wouldn't cover the consultation fee, and get this - it was $180 out of pocket for this 15 minute conversation. Bit of an odd practice to charge first, check insurance later, without any heads up. Candidly, I feel a bit robbed. It was an expensive lesson learned - always confirm the costs of a visit before going in. read more

I had two teeth extracted back in March of 2023. Dr. Kevin Yen did the extractions and he did a wonderful job! I think it took about five minutes to extract both teeth. Highly recommended!! read more

I was referred to Dr. Yen's office due to an emergency extraction being needed. They were able to get me in immediately and made all the paperwork a breeze. I was extremely nervous knowing that I had to get two extractions done. Dr. Yen did an amazing job from beginning to end. His staff is amazing also. I was by Christine, and by Yolanda as well as the others who make your visit extremely comforting and welcoming. read more

I would like to share my experience with Dr. Yen and his staff I went to visit his office for my wisdom teeth extractions it was easy and very relaxing. I did not have to worry about anything from beginning to end. Never do they overwhelm you the opposite they keep you calm and relaxed. If you need to get those wisdom teeth out this is the office to come to. I appreciate everybody they were very professional and caring. I will definitely spread he word. Thank you for everything Alfred Bustamante Jr. read more

I'm always super nervous going to the dentist. I knew I had to get my wisdom teeth removed, but I've been pushing it aside because it just sounds like a horrible experience--and w/ Dr. Kevin Yen, it's honestly not bad at all! My wisdom tooth on left side was impacted and got infected--it was an awful, painful experience. I got recommended by a friend to Yen Oral Surgery. For my first consultation, I didn't realize how super high tech this place was! They had videos you have to watch to ensure you understand the risks of wisdom teeth extraction. Then, Dr. Kevin Yen came in to give me a consultation and answer any dying questions I had. During the actual extraction, it was also super high tech. They had a TV and Netflix was available to distract you from this scary experience. The extraction surgery was super fast! Dr. Yen knew exactly what he was doing and the surgery only took less than 30 minutes. He provided me w/ a nice ice pack and gave me instructions on post-surgery care. It was also nice that Dr. Yen called the next day to check up on how I was doing. The procedure went very well and the week after, I came back for a follow-up. Dr. Yen said it was healing properly and provided me with a syringe to help me get rid of the food stuck inside the hole. Overall, Dr. Yen is super friendly, knowledgeable, and truly cares about his patients. I'd recommend him to anyone! I will go back to him when I am ready to have my second wisdom tooth removed. read more

I'm still under anesthesia but the surgery went super well! He's the best. Super professional and nice. Sit back and relax. My surgery was tricky.. my lower wisdom tooth was very close to the nerve. Dr. Kevin Yen did a fantastic job taking that out. In addition he also took care of my top two wisdom teeth as planned. These were less complicated. I'm home now and under recovery. The swelling isn't terrible which tells me there wasn't much trauma (I was out so don't remember anything) Overall, 5 star experience. read more

I had 2 wisdom teeth removed in separate occasions (one last August and the other one just this morning), and Dr. Kevin is always at his best. I dreaded the thought of surgery but he made me feel comfortable by thoroughly explaining things. The other staff I dealt with were also friendly and competent. That's when I know I'm with the right team. Thank you! read more

Dr Yen and his staff gave me superior service during my dental surgery at their San Jose location. Special thanks goes to Christina who went beyond what is needed to comfort me during the dental procedure. read more

Originally I wanted to be awake during the surgery despite Dr.Yen recommending for me to be asleep. He was definitely right because he gave me 20 numbing shots and I started to bawling when it was over. So I begged him to put me to sleep, he was so kind about it too! (he's also super cute) and they knocked me right out. I did not feel a thing!!! It was so seemless and it didn't feel like it was over when I woke up but it was!! The healing process sucked but once I was allowed to eat again it was great! Such a great Dr and so professional! read more

My experience with Dr. Kevin was a very relaxing and enjoyed his caring attitude. I needed implants for my lower front teeth which I broke while biting on a chicken leg. The pain was intense and I discovered that the tooth feels very loose. His office called me back after a restless night and I was fitted into the schedule. He is very knowledgeable in the implants and points out that it would be a difficult case due to amount of bone loss and gum recession. I decided to go with getting new implants because I hate to have a removable piece of plastic with fake teeth inserted into my mouth. The implant was very small and it work perfectly! It took a while to have the crown placement since the implant had to have bone graft placed. I have nothing but high praises for Dr. Kevin and his staff. Their caring personality and professional attitude is top notch! If I ever need another implant, it will be with Dr. Kevin! read more

I was referred by my dentist to come here to have my wisdom teeth taken out since they were starting bug and give pain and I was so scared to make the appt it took me a month and I didn't make my appt till a month later because of life work and being scared lol. My pain started worsening I called this morning because I couldn't take it anymore and they fit me in there schedule and I was able to have my consultation and surgery done the same day. Staff is amazing, helpful and courteous. I was in and out. I would definitely recommend Dr. Yen and his staff read more

My experience has been with the Willow Glen location. Dr. Yen and the staff are all consistently great with customer service, and friendly. I've had extractions and implants, and let's be honest, they're not fun appointments, but the staff has made it a pretty good experience over all. Dr. Yen is very good at what he does, and pretty efficient. The staff members are also very knowledgeable, considerate, and communicate well. In my experience as a patient they have earned my trust, and I highly recommend this office! read more

Dr. Yen is amazing! I had an impacted wisdom tooth removed by him and 2 months have passed and I am very happy with his work. Due to my Anxiety I had to get Anesthesia and it was the best decision ever. Like many others I was very nervous just thinking what if I don't wake up?lol Im here now! I have referred other friends to Dr. Yen and now I'm letting you all know what a great Oral Surgeon he is. read more

I was late to the remove wisdom teeth party. I had a rough weekend with a painful impacted wisdom tooth. I called on Monday morning expecting to be given an appointment for late in the week. The receptionist there let me know I could come in at 1:00pm that same day! First impressions: The staff there is very nice! Everyone there was so inviting and helpful. I was given a consultation by Dr. Yen who was knowledgeable and welcomed my questions/concerns. I agreed to getting all 4 of my wisdom teeth removed. I was escorted to the procedure room, and again all the staff are fantastic! I sat in the chair was given the anesthesia and..... I woke up with the procedure all done! (I think I was out for about 40 min not sure) The pain was nowhere near what I expected, the medications I needed were called into the pharmacy immediately, I received post op instructions and Dr Yen even called the the next day to check in with me. -Friendly staff. -Great Dr -Clean office -I felt like I was in good hands -No complications If you need your wisdom teeth pulled, check out Dr Yen's office! read more

My husband came to Dr. Yen for wisdom tooth extraction he found Dr. Yen's office very well organized and felt confident that he choose the right office especially with the post OP care provided by Dr. Yen. We were so comfortable with the great and friendly staff his wonderful assistant Yolanda made us feel well taken care of that we decided to take our youngest daughter to Dr. Yen for her tooth extraction. Dr. Yen has definantly become our family's oral surgeon. read more

Terrible. 2 routine surgeries: First on December 2 which I knew was botched as soon as the novacaine shots wore off. Freaked out, came into the Willow Glen location early the next day December 3 t fix prior day's procedure. Again insufficient read more

Super friendly staff, I'm the type of person who seriously fears the dentist, and I went to them to remove 2 teeth on 2 separate occasions and I barely felt anything!!!! He was super aware of how to numb me and asked over and over if I felt anything, if I did then he would numb more.. both experiences were great read more

Dr Yen is very professional. He explained everything to me during consultation session and offered different options for wisdom tooth removal. Receptionist and nurses are very kind, I was provided with treatment plan and prices right after the consultation. The place is pretty new and very clean. Actual wisdom tooth removal: I was under general anesthesia so I was awake. Dr. Yen was very humorous and professional. There was a tv above the chair so I could watch anything on Netflix while surgery. However i preferred listening loud music while tooth removal using my earphones. I was not feeling any pain neither hear any sound. 45minutes later I was out of the ambulance and ready to go home. Next day: Dr. Yen called me to make sure I was doing well and that my bleeding stopped. Week later: follow up check up is included in the initial price, so I am ready to get my stitches out. I'd highly recommend Dr Yen and his team to anybody! read more

I had a wisdom tooth and another extraction here recently and it was over as soon as it started. Took all but 10 minutes for two extractions (other than prep). My fear of dental surgery is no longer there. I did not require any pain killer after day 2 (perhaps did not on day 1 as well post the extraction). Was able to eat normal food from day 3 itself. Doctor is efficient, skilled and left me happy with the over all process. The front office staff are very nice and rest you well. read more

My son dentist referral us to this office and when I called to check if his insurance covered the visit the office clerk would not check said they won't check until a day before the appointment. I didn't want to make the appointment if I could not cover it and a day before is not 48 hours enough time to cancel the appointment which means they will charge me cancellation fee. The clerk was rude, had no patients, and in a haste to just hang up on me. She just kept asking do you want the appt.? No help at all. I just hang up on her. I had to take my son to another office in where they check my insurance before my appt. and at the appt also double check my insurance before they started the procedure . Every dentist and eye office I been at check insurance first. It seem to me that this clerk was just not wanting to do her job. This place needs to get better clerks. read more

I found Dr. Kevin Yen when I was searching for dentists to shadow. When I stopped by to ask to shadow for a day, Dr. Yen happily accepted and then gave me many opportunities to shadow (with patients' consent, of course). He was open to questions and answered with optimism and patience. When I was waiting for dental school acceptances, Dr. Yen welcomed any questions I had and gave feedback about his experience in dental school. Dr. Yen is trustworthy, friendly, and wants the best for his patients. When my brother needed his wisdom teeth extracted, I referred him to Dr. Yen. When my mom had emergency extractions, I brought her here as well. Dr. Yen was very kind and honest about my mom's case, and walked us through different scenarios and any risk factors. After her extractions, he was very responsive about any questions my mom had. I wish I got my wisdom teeth extracted here! Overall, I would recommend Dr. Yen to friends and family. The front office is very good with their communication, the dental assistants are friendly, and Dr. Yen is an amazing dentist! Together, they work as a great team to deliver amazing service to all their patients. Keep up the good work, Yen OS Team! read more

Had a very good experience from Yen oral surgery. We needed emergency wisdom teeth extraction for our daughter and Dr Kevin was extremely accommodating and professional. Everything was done swiftly and efficiently with utmost care. We felt very safe and confident having the surgery with Dr. Thanks so much! Highly recommend Yen oral surgery. read more

My wife had her wisdom teeth removal done here. Each member of the staff I interacted with while dropping off and picking up my wife seemed to have some sort of major attitude problem. Afterwards, when I got home and removed my wife's face mask, I saw her mouth was completely overflowing with blood. I called them to find out if this was normal and got more bad attitude from the receptionist - "you should have received a card explaining this" in some eye-roll tone read more