After my experience today, I'm updating my earlier 4-star rating to a 5-star rating. This shop is honest, responsive and fair in their pricing. I brought my aunt's car to them, because after riding with her I not only heard the car sound bad, but there was a strong gas odor. My aunt's sense of smell has gone, so she never noticed the fumes, but said when she took the car to a place in Antioch (referred by someone at Big O), they quoted her $2,000 to fix her gasket. For that reason she held off on getting it fixed. After being in the car I insisted she let me take it in because the fumes were toxic. She allowed it, called that morning to tell these guys I'd bring it in (they're close to my house and she went to the previous owners). I brought it in at 2:30. By 4:00 they had contacted her to pick the car up for a fix that cost $175! Can you believe that! The other place had out priced my aunt from getting her car fixed, at a cost so astronomical that she had to sit in a car with toxic fumes because they hoped to make a profit on someone who may have just immediately taken them at their word. I am thankful that this place was honest, fair, and expedient about seeing and fixing the problem. Thank you for not gouging my aunt to drive without toxic fumes spilling into her lungs. read more

I needed to get front tires and an alignment done, and though the wait was long due to extraneous factors, Yen's did a great job for a reasonable price, whereas other places had quoted absurdly higher for what is essentially a very straightforward job involving fairly unpretentios tires--mid-to-low range in fact. Very satisfied. Friendly, honest staff with plenty of food trucks nearby. read more

My car got towed and I was stranded near Yens location. Luckily I was able to find their number and they sent someone to me in less than 15 min. The employee that helped me was really professional and helped me throughout the entire process. I really enjoyed the service here and highly recommend. read more

I had a great experience today w/ Yen's Auto and will use them again in the future. I messaged them directly via Yelp for a quote and received a pricing. Granted my car is relatively new and only needed an oil change and tires rotated. This shop was able to take care of my car within an hour while I waited, which was perfect for my schedule. They are friendly and reliable, and I greatly appreciate small business like this that values new customers. read more

Super no frills low budget auto mechanic that does good work (maybe the owner is different/new). Is fairly priced, and easy to work with. They let you bring your own parts. They did our struts, and tie rods, and so far so good. I would go again. read more

I've used Yen's service for patching a tire and akdo mounting a set of tires. They were readily available and serviced my car in a timely manner. Reasonable prices. read more

I was told coolant and other fluids would be checked as part of an oil change I checked immediately afterwards and reservoir was empty. The oacted clueless. I asked his " technician" if he actually changed the oil filter as promised. He replied "I don't know." Best to take your business elsewhere. read more

These guys helped me out on short notice. I needed an auto lift to do some mods to my Bronco. (Wasn't enough space in my driveway with it up on jack stands). They wouldn't let me do the work due to insurance but they did let me "supervise and direct" the work. And watch the entire process. Turned out to be a little trickier than expected (no surprise) and I'm glad I spent the money for their help. I wouldn't have been able to finish it on my back under the car on jack stands. In & out in less than an hour. Sweet! read more

Nice staff, reasonable price and no hard sales . I asked for information if tires replacement necessary, Manager suggested to wait instead of trying to sell when it's not necessary . read more

When all is done, $50 is what is owed at this Mandarin-speaking business. They gave me a 35 minute turnaround time for smogging my vehicle. Enjoyed the sun and got a tan reading. Courteous, friendly,professional. Right on time! Bingo....on my merry way this afternoon of errand-slogging in A+ weather!!!!!! Will come here for any big auto issues. Seem very honest to deal with. read more

I discovered I had a stuck brake caliper on my Ford E450 Box Van on a Sunday. The truck was scheduled to go out on Tuesday for a location job. First thing Monday morning Yen's was recommended to me by Don's Tire. I called Yen's and was told to bring it in. I left the truck at 9:45am and was told it would be ready by 2pm.... I'm thinking COOL !!!! They called at 11:30am saying it was done and to come get it !!! 5 Stars for great service to a business owner that needed his truck fixed in a hurry !!!! I will be back !!! read more

One of the most dishonest business I have ever experienced. They tried to play tricks in selling me unnecessary parts and extending the length of labor time by faking meaningful work. I pointed out these tricks bluntly to their face and they were embarrassed and agreed to reduce the fee... I really trusted them at the beginning because they were recommended by my friend. I really hope they can just perform the service ethically and professionally so that I would be more than happy to give more tips for being honest and saving my time and energy. Instead, they just wanted to exploit my situation as if I didn't know anything and stupid...Very frustrating experience and wasted a lot of time. For technical details: I had a check engine sign with my Ford Fiesta 2018 (42000 miles). The error codes were P0451, P0456, P2196 and temporary misfiring after gas fueling. The problem was most likely due to a purge valve that cannot switch properly, leading to too rich gas for the oxygen sensor. An decent mechanics would firstly replace the purge valve and see if the all error codes gone. However, Yen's auto service replaced the oxygen sensor directly and stayed ambiguous to me if the old sensor was broken or not. I wanted to get back the old sensor to check the resistance but they claimed they threw it away, so I was not able to check... Mostly likely, I don't need a new oxygen sensor if the old one is not broken. The second day, after the purge valve part arrives, the mechanics spent 30-min lifting my car up and performed random actions under my car. But the purge valve replacement should be very straightforward and does not require doing anything from the bottom of the car. It just needs to open the lid and only take 3-5 minutes to finish according to all the YouTube video for the same model. The mechanics was faking labor time for higher payment. I pointed out these tricks they played to their face and the manager even started to simile due to the embarrassment and agreed to reduce the fee. read more

Very bad experience with this auto shop. They lied to me, saying that both brake discs and generator need to be replaced. I trusted them because I have assumed they wouldn't try lying to their own people (I am Chinese). I spent over $3k at this place. I soon learned from my previous mechanic that I only need to change my brake pads and battery. Please do not go to this auto shop. read more

These guys are good, honest, and fast. I drive an '87 Camry, so I'm no stranger to auto repair places. Also, as a young woman, I think a lot of repair people judge me (sexistly, ageistly, but unfortunately kind of accurately) as an easy target for unnecessary repairs/ price inflation. When I took my car to Yen's, they looked it over and then gave me a thorough run-down of its serious versus not serious problems. They identified cheaper versus more expensive repairs, and then made a recommendation that cost less than I, or my dad, was expecting. So, to rehash, I'm a twenty-five-year-old feminist who drives a bucket and has to call her father for car advice. Why make life harder? I'm going Yen's all the way. read more

I'm so impressed with this place that it makes me want to do a little dance. I tend to hesitate to bring my car to a local shop because who knows if it will get fixed, but dislike getting price gouged at the dealer even more. Yen's was recommended to me by my landlord, and was really impressed with the excellent customer service I received. Within a few hours of dropping the car off, I received a call with the estimate, which was extremely reasonable. I was able to pick it up the next morning, and the car was like new! I immediately had the gut instinct that the mechanics here are trustworthy. I will certainly bring my car here for servicing in the future. read more

Yen's to the rescue yet again!!! He fixed a horrendous rattle from a lousy brake job free of charge because I thought it was from his previous work. Glad to be wrong again and double glad I have a great and honest mechanic! read more

Yen is fast, efficient, & fair. You won't find a better price, a more realistic estimate, or a more honest diagnostic. He's a genuine person who isn't trying to screw anyone over and does a good job. Highly recommended. read more

I brought my friends here who are new to the neighborhood to get their brakepads replaced on their Honda Accord. The owner was nice, efficient, competent, and honest. The estimate was fair (something like 1/3 of what the dealership charges) and he stuck to it 100%. I will definitely bring my own car here if it needs work done. Oh yah the owner can speak Mandarin, I know that's a big plus for a lot of grad students and visiting scholars in the area. read more

So, I've got very little experience with Yen's, having gone there for the first time last week based on the re3commendation of one of my friends who does in fact have a clue. My problem, it turns out, wasn't really a problem (aside from me being a neurotic), so nothing really happened. I can speak to a few points, though: 1) The guy seemed honest, and that can be worth its weight in the precious metal of your choice. He also had the air of someone who knew what they were talking about. 2) Diagnosis and the call back where almost immediate. He also spoke to me like I was a real person. That was refreshing 3) He charged $20 for the diagnosis, and another $20 to bleed the clutch. This may seem like a princely sum for those of you who do your own work, but for the mechanically disinclined among us, it's waaaaaaaaay cheaper than other places. Also, he could have tacked on anything he wanted, and I wouldn't have been the wiser. When calling, speaking to him on a land-line may be the best option. I'm a little hard of hearing, and when he called back I spoke to him on my cell. English is his second language (he's near-native in English), and he's got a bit of an accent which I had difficulty penetrating in spots. The content was good, but I really would have had an easier time with a better quality connection, that is to say, a land line. I can't give a higher rating than 3 stars since my experience with the shop is so limited, but I will be going back based on my one experience. read more

Fantastic Customer Service! After receiving an outrageous estimate (an quite frankly, a "warning") from Goodyear to replace my "brittle and cracked" radiator hose, I dropped into Yen's place to see if they would give me a second opinion. The kind owner not only reassured me that my hose was in fine shape, he also checked my oil level and said I could drive another 1,000 miles before I would need another service. All this AT NO CHARGE. Wow, Yen's Auto Service is the Anti-Goodyear!! Yen's Auto Service will always get my business. read more

My wife and I said we'd be back, and our first wonderful experience was happily repeated! Our '86 Camry developed an idle problem: it would stall out while in drive! We took it to Yen's and he discovered a leak in the hose from the air filter. Due the age of the vehicle and the discontinued part needed, it could not be replaced. However, Yen said he could fix it, which meant binding up the hose with duct tape. We were a little surprised at such a simple solution, but hey, we can't afford a new car right now, so we're happy that this worked! The spark plugs and oil were changed, and on the drive home we were both very pleased. The idle was steady as a rock! Now we can take road trips again without any nagging concern! I should say that if you are the type of person who doesn't know much about cars and wants your mechanic to explain everything down to the tiniest little detail, you may wish to go somewhere else. Yen is a VERY busy man, and will get the job done right, but he won't hold your hand. The proof is the pudding, as they say, and Yen's service is fast and fantastic. read more

Easy and friendly. Worked me in the same morning I called. I had them check out a Prius that I was thinking of buying and they did a full check in about an hour and a half. $95. read more

I can always trust Yen to take care of my Honda CRV. Where other mechanics failed, Yen always found the problem and fixed it at a reasonable price. read more

Called them this morning, right after they opened, and asked if I needed to make an appointment to get a couple repairs (fan belt needed adjustment--squealing--and power steering wasn't working so well). The man on the phone said no appointment was needed, just bring in the car and they'd check it out. About a half hour later, I arrived went over the issues with them. The man at the desk was fast, efficient, and good-natured. In less than a half hour I received a call regarding my options--the power steering fluid was really dirty so he suggested replacing it, and let me know it may or may not improve the issue. He also said they'd make the adjustment to the fan belt and look into the check engine code that pops up now and then. Within two and a half hours I returned to check on my car, and found it had been taken care of--the squealing was gone and the power steering worked just fine. The man at the desk explained that the check engine light was on with a code indicating the transmission temperature sensor needed checking--the same code that has popped up now and then since I've owned the car. I paid a reasonable/affordable amount for these minor repairs, and went on my merry way. I'll definitely be back! read more

Been taking my vehicles to Yen for years now. It's a family owned and operated business. Always friendly. Always fair and honest. And always prompt. read more

Just before a big road trip I found out that my drive belt was cracking and needed to be replaced. My regular mechanic couldn't get me in before my trip and recommended Yen saying he trusted him to do a good job. I called Yen and he was able to get me in the same day. I ended up also having him flush and recharge my AC system as it wasn't blowing very cold anymore. He did a great job with both repairs and had me on my way at a reasonable price. He also was incredibly nice which is always a bonus since so many mechanics are pretty gruff. I suspect he was quite a bit cheaper than my regular mechanic, so I'll have to decide what to do next time I need a repair, he just might have a new long-term customer. read more

Though I have my own mechanic, we've been going to Yen's for years just for the smog check, and I've always highly recommended them. Today my car passed smog, but as I drove it off the lot, it didn't function properly. Understandably very worried, I brought it immediately back to him, and he took the time during the busy Friday afternoon, while helping other customers, to open the hood and walk through the problem with me step by step. In short, the issue had nothing to do with the smog check, and out of the kindness of his heart and sense of professionalism, he temporarily remedied the problem until I could get back to my mechanic. I've always recommended this place highly, and now am glad to say after today's events, that I can continue do so, and even more than before. Can't recommend them enough! read more

Yen's Auto Repair is both excellent and trustworthy. Great pricing, very fair. Sometimes the final price was actually lower than the estimate! I was informed about every necessary repair and the degree of severity. Nothing was done without my approval and expressed understanding of what was happening. Friendly, high quality customer service. My vehicle was ready on time. This is light years better than Quality Auto Repair just up the road; I could never recommend them. However, Yen's is simply and totally AWESOME. read more

I have been a loyal customer of Mark Yen for ten years now. He's helped me keep my old clunkers road-worthy back in the day. I am happy my cars are getting older now, so I can avoid factory services and go back to Mark. Other yelpers got it right. He's honest, fair-priced and competent. I don't know about taking your high-end vehicles, but for your standard 50k mile vehicle, Yen's is the place. read more

Mark and his team do not take the time to listen to why you brought your car into them. They talk very fast and rush you when you drop your car off. They fail to road test the vehicle on the freeway after work and state all is fine, but when questioned a number of time he then says " we only drive it around the block". How do you check if the car needs rotors if you do not go over 20 mpg?? They appear to be in such a hurry to get cars in and out that they have lost their way and forgot the reason why they are in business. One word review... Mistake read more

Yen's does it again! My car was overheating and generally acting strange, and of course I expected the worst. So, drove it to Yen's, they called within an hour to pick it up, it was just low on coolant! $45 well spent, including thorough and welcome advise about what I should do if this, that, or the other happens. They really are the best auto shop I have ever been to! read more

Speedy and friendly service! This is efficiency and customer care at its best! I'd definitely come back!

Booooo! Shameless behavior. I brought my Miata in with a check engine light ON. He spent 20 minutes with it though I was charged $85.00? I was given a invoice diagnosis of "Engine no good"...that's it. He said I would need a whole new engine or his service for $2000. Took it to a real mechanic...and was charged $200 and told my engine is great??? Not a bad engine...not a whole $2000 service...1 valve was stuck??? He should have noticed this as soon as he pulled the valve cover off which is part of any cylinder misfire diagnosis. They suck- read more

I have been bringing my car here ever since I found the place because they are so good! This is not only a trustworthy mechanic but an inspiring one! He jumps in the car, listens to it, and makes a diagnosis. Tells you what he thinks, and then you pick it up fixed, for a very reasonable price. Viola! He can give honest opinions about how much to put into a car also, especially if it is old or beat up. This place is a gem. read more

I have been going to Yen's Auto Service for oil change since I move to Berkeley a year ago. The owner has always been very friendly and their service is fast. I always get the oil change within 30 min. While during this waiting time, I don't need to sit there and wait. I always walk across the street and do some shopping at the Walgreens and REI. The oil change is $36, including FILTER! I will definitely recommend Yen's Auto Service. read more

I had not tried Yen's before and my usual garage had closed down for good last year. My starter went out the other day. Yen's gave me a reasonable estimate over the phone. I had the car towed in yesterday afternoon and they finished the repair on the same day. What they actually charged me was about $25 less than the quote. So, polite service, excellent speed of repair and a fair price. I will go back.~ read more

Yen's is alway a winner. He does the repair correctly the first time which is hugely important. I would say his personal skills is lacking but this is because of his language barrier. If you want your car fixed right ata fair price go here read more

Yen is pretty rad! My 97 Mazda Miata was leaking oil all over the place and even though I changed the valve cover gasket, he found the true problem was behind the timing belt in the crank shaft and in the oil pump. He and his crew put in way more labor than they charged me for and even took pictures of the mangled old pump to show me what exactly was going on. He's honest, reliable, and VERY communicative. He'll explain everything if you let him and his wife gives great customer service too. Totally a family business and he even let his staff off of work for the Chinese New Year! 6 stars for real! You want to go to there, trust me :) read more

My battery got fried twice, first time they replaced it with a new battery for about $150 including labor, then the second time I had to return when my battery fried again they charged up the battery even paid for my towing and did oil (upon my request) all for $150 again. They even fixed my brake oil when I did the general oil change. Always charged for 1/2 hr labor, I think it's a good place to go when you need your car fixed quickly and are on a budget. They don't overcharge and keep it honest. Honest pay for honest work. Good auto service. read more

It was a chilly Monday morning but I was all ready to drive in to work. Unfortunately when I turned the key in the ignition the engine did not turn over. Panic. Battery dead. Called AAA and the next call after was Yen's. I was referred to Yen's before by a car repair consultant who recommends Yen's to all his clients when he's too booked. Mark Yen (owner) said "bring it in" and I drove on in at 9:30. He estimated it would take 1.5 hours to finish up. And at the price he gave me I said "add an oil change and replace my headlight bulb". By the time I walked back from breakfast, the car was done, battery installed, bulb in and oil was changed. They filled up the air in my tires and the car runs like new. After all the panic before, I was pleased with the cost. Mark Yen and his hard working crew are my go to guys. Can't live or drive safely without them. read more