Tony welcomed us and proceeded to discuss how we can update my wife's diamond ring…read more Expected a 2 week window for completion, but surprisingly the new setting was available within 3 days! Simply beautiful, beyond expectations! Extremely trustworthy and honest. Highly recommend him!

Wahing is the only place on Oahu I'll take my pieces to. They've resized several rings for me now…read moreand they always come back looking better than when I dropped them off! Absolutely wonderful couple as well.

I can't say enough good things about Ted's Jewelry. He brought my 26-year-old engagement ring back…read moreto absolute brand-new brilliance--it honestly took my breath away. On top of that, they fixed and cleaned my 25-year-old Tag Heuer watch, which now looks and works beautifully. The service was honest, friendly, and professional, and the pricing was very reasonable for the quality of work they did. It's clear they truly care about their craft and their customers. I will absolutely be back and highly recommend them to anyone looking for trustworthy, skilled jewelry and watch service. Mahalo!

I went here to replace a battery for a heritage watch my late grandma gave me…read more When I came to pick it up, the worker said they couldn't replace the battery because it is a very old watch? I was like hmm okay and accepted that as fact. I brought it to another watch repair place to try again. This place told me they couldn't replace the battery because someone tampered with the watch. They asked me if I ever had it worked on and I shared yes. Anyways they told me they would have to overhaul of the watch to see what needs to be fixed which would cost me $200+ Now my grandmas watch is forreal broken...

Lorah at the House of Diamonds was amazing! She took the time to listen to me to get to know what I…read morewanted and recommended several beautiful rings and diamonds. I found the one I absolutely love!! Thank you!

House of Diamonds polished my wedding ring and the custom ring they designed for me a year ago and…read moreI just fell in love all over again with my rings. Jewelry is a personal thing and taking care of them helps to keep them looking their best. Do yourself a favor and give those beauties a good cleaning and polish and fall in love with your jewelry again. Thanks Erin for always looking out for me.

always a good experience there. i'll be acting on the newspaper ad that appeared recently and…read moretaking old watches and jewelry today.

Jason was most helpful, he explained different options to fix the clock. He made an adjustment to…read morethe hands & it's working fine. If ever we need to replace the motor, we'll be sure to bring it back here.

Heart to Heart was super kind and was able to quickly polish both our rings before our wedding the…read morenext day. They did an amazing job and the rings shined like they were brand new. The wedding day photos were amazing. Highly recommend this local place with such friendly staff. The also restrung my pearl necklace and replaced the clasp I had since it was broken. Such amazing care went into our jewelry. Thanks again for all the amazing help!

It's hard to describe how amazing and wonderful Heart To Heart is because their quality of work,…read morecustomer service, professionalism, knowledge are of the highest degree. My wife wanted to transform her wedding ring into a necklace, and we were recommended to come to Heart To Heart, and we couldn't be any happier coming here. This place is located in the Ala Moana Pacific Center at the corner of Kapiolani Blvd., and Mahukona St. You can park in the building's parking garage with the entrance in the back on Kona St. Or, an even easier option, is to park at Ala Moana Center - Macy's Side as the building does connect to its 4th floor parking. You take the escalator up, and Heart to Heart on that level to your right hand side, near the elevators. EASY-PEASY! Appointments are required, so please call. This is a local, family owned business who truly and genuinely embodies the Aloha Spirit in every way, shape, and form. We were helped by Allen, and it was such a pleasure working with him. He was kind, patient, courteous, friendly, very knowledgeable, easy to work with, hospitable, and made us feel comfortable and easy throughout the whole process. My wife necklace turned out amazing, and exactly what she wanted. The diamond looked brand new and somehow bigger lol. But we checked the number, and it was the same. :p The price was very reasonable. Overall, we can't be any more happier. Everything turned out well. The whole experience was easy and a delight. We will definitely come back to Heart To Heart!

Eli, his wife, and his lovely workers are honestly the best and the only jewelers I will ever deal…read morewith. My wife and I have been consistent customers with JES for the past 8 years and I have never been unsatisfied. From custom Jewlery, big 14k chains to small 14k chains, 18k heirlooms, and more everytime I wear a piece from Eli I know I will get complements and ask where I got it from. Come correct when dealing with Eli and his workers. Also understand the current gold market and the fact that you get what you pay for... not just a piece of gold but something to be cherished. I am proud to say JES (Eli) is my jeweler and recommend everyone to his shop.

I got my very first Hawaiian name pendant from Jes Jewelry and I absolutely love it! They…read morecustomized it exactly how I explained and wanted it. The quality and design came out so beautiful. Lindsey, who worked with me throughout the process, was so kind, helpful, and professional. She kept me updated the whole time and made everything smooth and easy from start to finish. I highly recommend Jes Jewelry if you're looking for customized jewelry pieces. Their custom designs are beautiful and made with care. Definitely will be ordering again!

I'm very pleased with the work I had completed here. They very quickly imported a sapphire for me…read morethat was exactly the cornflower color I was looking for to replace the center diamond in my antique ring. The original diamond was then used to make a beautiful simple pendant on a custom chain. The work was completed much faster than expected (even faster than it was promised to me) and the quality was excellent. I wouldn't have turned over this very treasured ring to just anyone and I'm very happy I trusted Victor's to do this custom work. I will absolutely return here in the future for any custom jewelry work I need done.

Had my engagement ring resized, polished and cleaned since my hubby bought me a wedding band after…read more14 years of marriage. Decided to go to Victor's. They did not disappoint. My ring was dirty and the band was scratched and when I picked it up two days later, it looked brand new.

I went in to have my ear re-pierced my right ear because it is blocked or closed. (I had it done…read morebefore but I stopped wearing earrings for years.) I told the guy if he can help me? He said, he can. I asked how much? Said, "$40". He showed me titanium earrings. He went in the back of the shop and brought his ear tool piercing kit. At first, it hurt he did both ears but it was quick. He told me to wear initial earrings for 2 weeks and try to move them around. I can't wait to wear my "Christmas gift earrings" soon! And I am glad I had it done and the guy was helpful. If you need assistance with "ear piercing" this is the place. Located inside Kahala Mall across from "Pretzel shop".

Just picked up my wedding ring today that was enlarged; I was very pleased with the result; first,…read moreit was completed 3 days earlier than scheduled, secondly, my platinum ring was checked inspected for prong strength and thirdly, my ring has not 'glistened' so brightly in 33 yrs!!! I will be bringing all my jewelry to Dan at Pacific Ocean Jewelers from now on; MAHALO NUI LOA!!!

My mother-in-law has been coming coming here for years to replace her watch batteries. I decided to…read moretry it out since I needed 3 watch batteries done. Located in Chinatown, there was no line, so it took the person around 10 minutes to do all 3 watches! Plus, the amount they charge is super reasonable. Most watches cost $7 and more expensive can cost $10 and up. My total for my 3 watches was $24! That is awesome! Not sure if it is cash only or if they take credit card as my mother-in-law said to pay cash lol. Anyway - when I was checking around to change my battery, one of my watches was going to cost $20, another place quoted that one watch would be $29 and up. I am super glad I get to use my watches again and where they are not trying to rip off customers. I definitely recommend this place! (Note - this place is a little dusty smelling, so make sure you use a mask if you have allergies).

I came back to change battery and as in the past in and out in 5 minutes. This store is awesome.read more

I am so happy with my results ! I messaged owner asked for my size and he sent me a picture of a…read morebunch of different jade bangles. He was very nice and helpful and transaction was super fast received it the very next day and he included a two nice bags to place bracelet in and included a free gift and a nice hand written card. Thank you look forward to shopping with you again !

Shopping in Waikiki, Honolulu, Hawaii…read more.. Knowing that I was going to see my high school classmates at dinnertime, I wanted small gifts for them... I happened to be at Ohana Hale Waikiki to visit Waffle and Berry upstairs. I passed by Genova Hawaiian Jewelry & Jewelry Pearls because this shop is immediately to the right of the entrance before the stairs. I looked at the Keychains first - cute souvenirs! Then, I saw the bracelets... hmmm... I think they'll like them more than keychains! The owner, Diana, approached me and helped me select different colors and shapes on the bracelets. She said that I could come back and exchange if my classmates wanted something else. Yay! I'm so happy that I found perfect gifts for my classmates. We haven't seen each other in a long time, and I wanted to surprise them with a little remembrance! Thank you, Diana! I'll be back!